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Shangri-La's Fijian Resort & Spa

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Viti Levu, Fiji
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Shangri-La's Fijian Resort & Spa
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2,187 Reviews from our TripAdvisor Community

Traveler rating
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    756
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1,211
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (809)
Date | Rating
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

We have been visiting this resort since 2009 and cannot say enough about it - from the 1st visit to been stuck through the floods and our stay extended to returning over and over again - between 2 to 3 times a year - this is like our second home. The staff is what makes this resort work - granted... More 

Was this review helpful? Yes 1
Newcastle, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

We spent three nights at Shangri La resort to celebrate our wedding and take in the beautiful culture and country. Our wedding coordinator Illeseva was so organised and I would recommend her to any person getting married, without her our wedding would not have run so smoothly. The chapel and reception venue the Kalevu was divine I couldn't have chosen... More 

Was this review helpful? Yes 1
Basrah Province, Iraq
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Apparently,we had this family holiday together we celebrate mother's day away from home which a few kilometres away from the coral coast.We lived in Suva,however, coral coast is a family choice for vacation and this is our first stay at the Shangri La Fijian Resort.We arrived late in the evening and the check in went smoothly as we upgraded with... More 

Was this review helpful? Yes 2
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear Paul T, Ni sa bula vinaka from Shangri-La's Fijian Resort & Spa. First of all we would like to express our vinaka vakalevu for your very kind comments which we have shared with our team already. We do appreciate that you took the time out to convey your appreciation for the service at our resort. Thank you also kind... More 

Pahiatua
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall resort is great and the staff and room cleanliness is excellent. The staff are what really make this resort special and the impromptu singing every day is fantastic. Incredible voices especially when the Fiji Rugby Sevens Team were welcomed home it was a real treat for guests too. The food and drinks are getting up in price and the... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 3
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear KiwiCouples, Bula vinaka from Shangri-La's Fijian Resort & Spa. We would like to convey our sincere thanks for your comments regarding your recent stay with us. We do appreciate that you took the time out to share your experience at our resort and we have shared this with our team. Yours sincerely, Lata Yaqona Communications Manager More 

Wellington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great staff, lovely setting but a bit run down. I aksed for a room with a bath but it was more like a mini bath as it wasn't a full size bath. Rooms also doesn't have a microwave in them either. No real coffee in the room only instant which I don't drink. I stayed in the room 462 which... More 

Was this review helpful? Yes
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear twgtn, Bula from Shangri-La's Fijian Resort & Spa. We would like to thank you for taking the time to share your feedback regarding your recent stay with us. We do value all the feedback we receive from our guests and while we do cater for families here at Yanuca there are also certain designated areas for adults such as... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had my brother's wedding at the Shangri La, Fiji. I can say, hands down, greatest wedding ever. Everything was absolutely perfect. The food, the service, the music, everything! I was particularly impressed with our service at the bar. We were served by a young man by the name of Wame. Wame was so lovely and ensured that we were... More 

Was this review helpful? Yes 2
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear Brendon, Bula vinaka from Shangri-La's Fijian Resort & Spa and we would like to sincerely thank you for your very kind words regarding your recent stay with us We especially appreciate you acknowledgement of our colleagues and individual staff member Wame. We do look forward to welcoming you back again to Yanuca. Vinaka vakalevu. Yours sincerely, Lata Yaqona Communications... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall experience was really good. Few things I would like to draw attention to: We paid for superior ocean view room; we were given a room what it looked like a lagoon room. When we told at concierge the response was dull and said that we will receive an email about feedback where we can point it out. There was... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear kanis80, Ni sa bula from Shangri-La's Fijian Resort & Spa. First of we would like to sincerely apologise for any shortfalls in our service that you experienced during your visit. Your feedback is greatly appreciated as well as the time you took to share your comments with us. We have also shared this with our team here and we... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent our honeymoon here and could not have asked for a better time, the staff are so welcoming and friendly, nothing is too much trouble. We did the village and school tour organised through Mr Mun and this was a highlight for us, all day entertainment and fantastic value for money. Poni & also Dave at the Bilo bar... More 

Was this review helpful? Yes 3
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear JessandJeremyNZ, A hearty Bula Vinaka from Shangri-La's Fijian Resort & Spa. We would like to convey our sincere vinaka vakalevu to you for taking the time out to post your very kind comments regarding your recent visit with us. We are delighted that you enjoyed your stay with us as well as exploring areas outside the resort. We do... More 

Adelaide, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Thank you "Team" Shangri-La, for another awesome holiday, we never get sick of visiting our 2nd home. To Kele and the Golden Cowrie team, to the effervescent Marley & Keni poolside, to Lucy and team in the Lagoon Restaurant, to big Joe and BBG team & to the 2 best barman Poni & Coolie huge Vinaka vaka levu. We travel... More 

Was this review helpful? Yes
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear Annie, Ni sa bula from your second home at Shangri-La's Fijian Resort & Spa. We would like to sincerely thank you for your kind sentiments and especially for acknowledging individual staff members at our resort. Vinaka vakalevu for your heartfelt thoughts and we have shared this with our team. We do look forward to welcoming you back again soon.... More 

Suva, Fiji
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

simple,friendly ,enjoyed the peace and tranquility.food was great and affordable, enjoyed shopping and the view from our room was magnificent. Enjoyed the long walks and good place to snorkel and swim in the open sea.

Was this review helpful? Yes 3
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear 877kelly, Bula vinaka from Shangri-La's Fijian Resort & Spa. we would like to thank you for your kind comments regarding your recent experience with us. We look forward to welcoming you back to our resort. Yours sincerely, Lata Yaqona Communications Manager More 

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