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Shangri-La's Fijian Resort & Spa

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Viti Levu, Fiji
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Shangri-La's Fijian Resort & Spa
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Shangri-La's Fijian Resort & Spa
Shangri-La's Fijian Resort & Spa
Shangri-La's Fijian Resort & Spa
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2,132 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Forster, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We attended a family wedding at Shangri La in mid April and stayed for 5 nights. I'd read reviews, but we went in with open minds and had a wonderful time. The initial impression of our room was underwhelming, but after 5 nights the consensus was the room was all we needed, comfortable beds, clean and close to everywhere we... More 

Was this review helpful? Yes 2
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear Stu, Bula vinaka from Shangri-La's Fijian Resort & Spa. We would like to thank you for your kind comments and for sharing your feedback with us. We look forward to welcoming you back to our resort in the not too distant future. Yours sincerely, Lata Yaqona Communications Manager More 

Parkwood, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first trip to FIJI, and what a great time we had. We were told that the resort was a little run down since it was built some time ago. We were very pleasantly surprised to find that the resort was lovely. Our room was spacious and there was a huge king size bed that was extremely comfortable.... More 

Was this review helpful? Yes 7
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear Bazza07, Bula from Shangri-La's Fijian Resort & Spa. We would like to thank you very much for taking the time to post your feedback regarding your stay with us. It is greatly appreciated and we have shared this with our colleagues. Yours sincerely, Lata Yaqona Communicatios Manager More 

lautoka
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is an exclusive island off Sigatoka in Viti Levu. I loved this place merely the isolation from the busy life of the city or town area. The only thing you hear is melody of Fijian music, crushing of the waves and the birds singing in the trees. It is a best way to spend away from your busy life... More 

Was this review helpful? Yes 4
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear mamatuki, Ni sa bula vinaka from Shangri-La's Fijian Resort &Spa. Thank you very much for your kind comments regarding your recent stay with us. We look forward to welcoming you back to our resort in he not too distant future. Yours sincerely, Lata Yaqona Communications Manager More 

Mudgee, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked a double room with two double beds, got a King and fold out sofa which was way to small for our 12 and 9 year old. The air conditioning was faulty in the room and although they looked at it, they would not swap us rooms when we asked, the technician told us the unit was undersized for the... More 

Was this review helpful? Yes 3
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear bencoll, Ni sa bula from Shangri-La's Fijian Resort & Spa. We would like to thank you for your feedback regarding your recent stay with us. We do sincerely apologise for the shortfall in our services and please be rest assured that your concerns have been noted and shared with the team. Yours sincerely, Lata Yaqona Communications Manager More 

Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently had a weeks family holiday there and all enjoyed our experience There was plenty of activities for all of us with ages ranging from 23 to 60 The meals were ok catering for all tastes and moods but a little on the up side of value for money The rooms were dated but clean and ours were on... More 

Was this review helpful? Yes 1
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear Robin, Bula vinaka from Fiji and from the team at Shangri-La's Fijian Resort & Spa. We do appreciate you taking the time out to post a review and it is greatly appreciated. Vinaka vakalevu again from the team here at the Shangri-La in Fiji. Yours sincerely, Lata Yaqona Communications Manager More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location, brilliant amenities, room was large but not spotless but was clean! Staff are superb, save and Marley made pool time awesome for the kids both the 5yo abs the older teens - we felt as though we were in Fiji even though we were at a resort and I say this in a very positive way!!!

Was this review helpful? Yes 1
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear Jalamacoza, Bula from Shangri-La's Fijian Resort & Spa. Vinaka vakalevu for your kind comments as we do strive to ensure that our guests have an authentic Fijian experience during their holidays. We have also shared your feedback with our colleagues who are the backbone of our resort and again vinaka for acknowledging them. We do hope you will visit... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a few nights while on business in Fiji, would highly recommend and would most likely consider returning on a holiday. Everything you need is on the location restaurants, bars, shops and water sport activities etc.

Was this review helpful? Yes
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear David, Ni sa bula from Shangri-La's Fijian Resort & Spa. We would like to thank you for your kind sentiments and we look forward to welcoming you back to our resort in the not too distant future. Yours sincerely, Lata Yaqona Communications Manager More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Shangri la fiji resort (2A&2C) for 6 nights. I have to say my husband and i were slightly disappointed. This was our second time there. And we found that front desk staff weren't as helpful or friendly. All other staff on the premises were very friendly. Kids club was great. The resort is in need of a... More 

Was this review helpful? Yes 5
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear bellaadam, Bula vinaka from Shangri-La's Fijian Resort & Spa. We would like to thank you for your comments and rest assured they have been duly noted. We do appreciate all feedback from our valued guests and we do hope that this will not affect any future visits that you may plan with your family at our resort. Yours sincerely,... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First time in Fiji and what a great place to go to. Yes, some things are starting to show their age but that doesn't detract from the overall experience. Travelling as an adult group we learnt where the adult only areas were so could do as much or as little as you wanted. Breakfast was fine, staff attentive and friendly,... More 

Was this review helpful? Yes 2
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear John, Ni sa bula from Shangri-La's Fijian Resort and Spa. Many thanks for your review and we are glad that you all enjoyed your stay with us. Yours sincerely, Lata Yaqona Communications Manager More 

Melbourne, Australia
Top Contributor
71 reviews 71 reviews
71 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm in Fiji on e again for work, but for the first time staying at a resort. There are many who stay at resorts and never see Fiji. This is one of those resorts - large and beautiful grounds, multiple restaurants, shops, tennis courts, mini golf, spa, etc - just about what you'd expect. The food is quite good, though... More 

Was this review helpful? Yes
Lata Y, Communications Manager at Shangri-La's Fijian Resort & Spa, responded to this review

Dear vivian2010_10, Bula vinaka and thank you very much for your feedback regarding your recent stay with us. It is appreciated and your comments have been noted and shared with team. Yours sincerely, Lata Yaqona Communications Manager More 

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