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Sofitel Fiji Resort & Spa

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Beachfront, Denarau Island, Viti Levu, Fiji
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Sofitel Fiji Resort & Spa
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2,729 Reviews from our TripAdvisor Community

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Upper Coomera, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

Lovely friendly staff. However was disappointed in the bathrooms as they had some mould and I felt should have been cleaner. Also kids over 12 couldnt stay in rooms with bunks and were charged as adults. I felt there would have been plenty of room instead my 2 kids had to share a soft bed instead (where is the logic... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 449kylenet
Auckland, New Zealand
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our stay at Sofitel with nice air conditioned, tidy rooms and two well serviced pools as well as a great kids club. It is very pricey to eat/drink at the resort but this was expected so we went elsewhere for our meals. On departure, however, we found that our room actually had plenty of unused vouchers for... More 

Helpful?
Thank Shelleyogle
Sydney, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was a surprise holiday I organised for our 10 years together. The Sofitel was phenomenal; we purchased access to the adult club, meaning there were no children under 16 allowed. We were here majority of the time me housing the calming water and pool service; you can also access the beach here. The service, food at their hatted restaurant... More 

Helpful?
Thank Daniel_Sutic
Cambridge, New Zealand
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed only three days and the staff were very helpful and good to deal with. Our room was tidy however the bathroom was leaking as there was water constantly on the floor. We did enjoy the breakfasts and dinners at the Resort. The combined pool for both families and couples can be a bit much at times as we... More 

Helpful?
Thank KathrynChristensen63
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula KathrynChristensen63 Thank you for your comments. We were pleased to read that you enjoyed the food & found the team helpful. I have asked the maintenance team to look at the shower issue. We now have our Waitui Beach Club open which offers an adults only zone away from the main pool. Vinaka Alan Burrows GM More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A nice resort and has a great pool area.The resort has positive vibes and a feeling of being welcomed. rooms were nice but the hotel is pricy too. A great place to relax. Breakfast was inclusive and was good. Nice friendly staff but this can be improved more. a nice collection of shops at the resort and tourist really don't... More 

Helpful?
Thank sudesh s
Melbourne, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This was our 5th visit there. We obviously liked it that's why we went back. But after this visit we are going to think long & hard before going back. If ever. Out of 5 nights there, we were woken up 4 mornings between 7:30am to 8:00am by staff hammering, pulling heaving stuff & God knows what else waking us... More 

Helpful?
1 Thank Pam G
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Pam G Thank you for your comments. Please accept my apologies for the issues that you experienced & our inadequate response to your requests. The lack of communication is not something that we expect from the team & we will be speaking with the front office team. Your comment about the umbrellas is a concern & we are replacing... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came here just before Christmas 2015 and absolutely loved our stay. Everything from the staff to the food were just amazing. Staff made us feel very welcomed. Food is a wee bit over priced but I guess that's what you have to expect visiting a foreign resort. Love how the beach is literally a 2 min walk from the... More 

Helpful?
Thank 386biancah
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula 386biancah Thank you for your comment. We are happy to read that you had absolutely loved your stay with us and everything was just amazing from the staff to the food. It makes us satisfied that we managed to meet your expectation. It is our honor to welcome you back for your honeymoon to Sofitel Fiji Resort & Spa.... More 

Rio de Janeiro, RJ
Level Contributor
110 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have spent 4 nights in December (until New Year´s Day) with our two boys. When we arrived, around 4pm, we didn´t see any welcome staff... For a Sofitel standard we thought that it was strange... no one to say "hello, checking in?", kkkkkk!! It was like "leave you car there and help yourself". But then we realized that maybe... More 

Helpful?
Thank TocaTur
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula TocaTur We very much appreciate your feedback. Please allow me to express my sincerest apologies for no one being around to greet you on your arrival and no wifi connect, we are very sorry. However, we are glad to know that you had fun time with us and a great stay. It is truly our privilege to have you... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

It was our first time to Fiji and it certainly didn't disappoint. Was a tough gig trying to select one of the beautiful hotels in Denarau but we definitely made a great choice. The staff were welcoming and very accommodating, especially the So Fun crew (Ledooa and David were excellent to the kids) lots of activities to take part in... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank LeanneV79
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula LeanneV79 Thank you for your feedback. We are very happy to know that it was your first time to Fiji and it certainly didn't disappoint you and happy to know you made a great choice. It makes me satisfied that we have managed to meet your expectation, staff welcoming and very accommodating esp our SoFun boys David & Ledua.... More 

Auckland Region, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying at the Sofitel Fiji Resort for 3 years twice a year. The hotel has really improved in all aspects and the opening of the Waitui Beach club for adults is world class. It was just amazing. You are looked after like royalty and the food is to die for. Try the prawn pizza… So good. Highly... More 

Helpful?
Thank Lea W
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Lea W Thank you for sharing your experience. It is our pleasure to know that you are our returnee guest for past 3 years twice a year. We are very happy to know that we have managed to meet your expectations and improved in all aspects and you enjoyed your time at the Waitui and the food. We look... More 

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