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Sofitel Fiji Resort & Spa

Certificate of Excellence
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Beachfront, Denarau Island, Viti Levu, Fiji
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UP TO 40% OFF
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Sofitel Fiji Resort & Spa
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Sofitel Fiji Resort & Spa
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2,308 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Queenstown, New Zealand
Top Contributor
129 reviews 129 reviews
64 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Sofitel is on the beach at Denarau and is a very impressive looking hotel. We had just a short stay but we loved the big lobby and extensive pool area and we had a great ocean view from our room. The rooms are great - all seem to have a small deck which is a lovely place to sit.... More 

Was this review helpful? Yes
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula MIWSing Thank you for your feedback. Please allow me to apologize for the bathroom experience. However, we are pleased to read you had enjoyed your overall stay with the wonderful hospitality of the staff at the hotel - nothing was too much trouble. Every staff member greets you with 'Bula' - it made you smile the whole time you... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've never traveled to Fiji before as many friends who visited have said it was nice but I don't think I'll go back. Well I'm coming back and I'll definitely be staying at the Sofitel !!! The resort is amazing and the staff that dote on us are even more amazing. Not sure if it's the staff selection from the... More 

Was this review helpful? Yes 1
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Anwil51 Thank you very much for sharing your experience with us at Sofitel Fiji Resort & Spa. We are very pleased to read you enjoyed your stay with us and all said and done it's enough for a hard customer like you to return again. We are happy and makes us satisfied that we have managed to exceed your... More 

Queenstown, New Zealand
Top Contributor
129 reviews 129 reviews
56 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

There are quite a few choices of resorts around the Denarau waterfront and most are good. The Sofitel is one of the better ones with a well laid out pool and outdoor area, good restaurants and bars. The hotel was full while we were there but did not seem so - other than the late servicing of our room by... More 

Was this review helpful? Yes
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Anwil51 Thank you for your feedback. We are very pleased to know you enjoyed your overall stay with us and had a great nights sleep in our comfortable bed, our exceptionally friendly and very efficient staff and enjoyed the cocktails. We look forward to welcome you back soon to Sofitel Fiji Resort & Spa. Vinaka & warm regards Sofitel... More 

Bristol, UK
Top Contributor
338 reviews 338 reviews
137 hotel reviews
241 helpful votes 241 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

There is plenty to like about this resort, but all those things can be found in every other resort on Denarau. What makes a 'Sofitel' is the service, and the 'luxury'. Neither were that evident on my recent stay and I'd say you'll have a better experience at the Hilton, Sheraton, Westin or other nearby resorts. Issues included: GENERAL ISSUES... More 

Was this review helpful? Yes 2
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula JudithBristol Thank you for your extensive review. It is always useful receiving constructive feedback from a widely traveled contributor. I am sorry some aspects of your stay did not meet your expectation & we have looked at your feedback in order to improve in our service delivery. We currently have two projects to improve the internet speed & replace... More 

Duncraig
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We travelled with our two teenage boys and thoroughly enjoyed saying at the Sofitel. The rooms are great and well looked after. Nice cosmetics, robes, tea and coffee, water, free wifi. We paid for breakfast and received food and beverage vouchers of $60 per room per night. After 6 days and eating most meals at the hotel we got a... More 

Was this review helpful? Yes 2
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Devika R Thank you for your positive feedback. We are very pleased to read you enjoyed your overall stay with us and loved the deal you got. You enjoyed the daily activities and our location. We are satisfied that we have managed to exceed your expectation. It is truly our privilege to have you as our guest and honor... More 

Melbourne, Australia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived and reception were unable to find our booking. After spelling my name many times I was asked to provide proof of our booking. I showed her a confirmation email on my phone and she proceeded to take my phone (which also had my credit card in it) to the back office for in excess of 5 minutes. They... More 

Was this review helpful? Yes
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Kelsa F Thank you for sharing your experience with us. Please allow me to express my sincerest apologies for all the inconvenience caused and for experiences that did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I have stayed at the Sofitel over 20 times we keep coming back for more! The staff are super friendly and helpful we have made many friendships with them over the many years of staying there..Eddie, irfarn, Oswald, Lucy, Justin, angel just to name a few!! Pool is great, rooms are just what you need! Such a... More 

Was this review helpful? Yes
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Gabsyd9745 Thank you for sharing your experience with us at Sofitel Fiji Resort & Spa. We are very pleased to read you had a relaxing holiday and can't wait to be back to the great pool, our super friendly and helpful staff and your friends you left behind at Sofitel Fiji. It is truly our privilege to have you... More 

Dapto, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Have been to Denarau twice now and found the Sofitel to be a great resort. Fantastic pool, especially for kids with the water slide. Great staff, but that is pretty standard in Fiji. Nice and close to the marina for food, shopping, and day trips. Would definitely return to this resort next week if I could, the new pool area... More 

Was this review helpful? Yes
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Szabo82 Thank you for your feedback. We are glad to know you had a fantastic family getaway with our great staff, enjoying the pool and kids enjoying the water slide. We look forward to welcome you back soon for another fantastic getaway at Sofitel Fiji. Vinaka & warm regards Sofitel Management More 

Hervey Bay
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just returned from 5 nights with my daughter, sisters and nieces to celebrate a nieces 40th. The location was great, 20 minutes from Nadi Airport. Our room located on the 3rd level with an oceanside view. Our room was clean, tastefully decorated an well equipped. The restaurant food was tasty but I thought a little pricy. We enjoyed... More 

Was this review helpful? Yes
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Cheryl B Thank you for sharing your experience with us at Sofitel Fiji. We are very pleased to read your overall experience with us was great with clean room, tastefully decorated an well equipped and made special by our friendly staff. We hope your nieces 40th birthday was made memorable. We look forward to welcome you back soon to... More 

Australia
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second visit.They are always welcoming and willing to please.Checkin was quick and easy at a separate desk with a welcome drink.We stayed in a luxury room with a great view of the sea.Our family had an opera suite which was amazing.If you can afford this it has a separate bedroom and living area. Great for family.Walk in... More 

Was this review helpful? Yes 1
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula tessalee Thank you for your feedback. We are pleased to know you enjoyed your overall stay with us and you love staying at Sofitel Fiji and enjoyed dinner at V Restaurant. We look forward to welcome you back soon for your 3rd visit to Sofitel Fiji. Vinaka & warm regards Sofitel Management More 

Hotel Review Summarization

What travelers say

  • Salt restaurant(21)
  • Buffet breakfast(17)
  • Pool area(15)
  • Kid Club(15)
  • Bula Bus(13)
  • Water slide(10)
  • Friendly and helpful(9)
  • Great time(5)
  • Day trip(5)
  • Happy Hour(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (10)
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