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Sheraton Fiji Resort

Po Box 9761, Denarau Island, Viti Levu, Fiji
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Sheraton Fiji Resort
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Sheraton Fiji Resort
Sheraton Fiji Resort
Sheraton Fiji Resort
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1,364 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Any
English first
  • All months
    (1364)
  • Mar-May only
    (352)
  • Jun-Aug only
    (386)
  • Sep-Nov only
    (325)
  • Dec-Feb only
    (301)
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Sydney
Level Contributor
3 reviews
3 of 5 stars Reviewed today NEW

My wife and I recently stayed at the Sheraton Fiji Resort for 8 nights. The staff were very friendly but lacked customer service at times. For example - our TV wasn't working and when we called to get someone to fix it, no one showed up so we had to call again the next day. The pools were so cold... More 

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Sydney, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Have never come across a resort that can make so many mistakes with a bill in restaurants and on check out. There was rarely a night when I was charged correctly and my unused room credits were used by front office staff after I left without my permission. I would have been happy to leave the credits as a gratuity... More 

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Blenheim, New Zealand
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We've just had 9 days here at the Sheraton. We came here for a complete do nothing, relaxing holiday, which we diffinitely did. Staff were great, all were welcoming and eager to help. We spent most of our days lazing away beside the pool at the Westin as it seems much less frantic (hardly anyone there compared to round the... More 

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Canberra
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

We had a late booking to the Sheraton as our Bali flights were cancelled-hence hadn't done much research. The beach was poor (muddy)and not inviting compared to the coral coast. The pools were very busy and cold with the Sheraton pool murky with sand. Prices charged at the resort were high + 20% tax- much cheaper to walk to the... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful place and beautiful people! Nothing to complain about as far as room and bathroom are concerned. Large room with a very comfy bed, bathroom is large and quite fancy looking! Only minor issue was that some of towels were a bit old and worn.. Nothing to complain about. Feast Restaurant is exactly that.. A feast! Great selection of buffet... More 

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Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had the best time in Fiji and to make it better we had a fabulous Resort which was Sheraton Resort, I had previously organised some flowers to be placed in our room prior to us returning etc and it was fabulous it looked stunning,My Girlfriend was very impressed. I work for a 5 star hotel chain in Melbourne so... More 

Was this review helpful? Yes 2
Bondi, Australia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Sheraton in Denarau is always excellent, we live in Nadi and we stay at the Sheraton often for our short breaks. We recommend that our friends from Australia Stay here, we feel sure everyone will enjoy the quality service and accommodation. We always request a room on the ground floor in front of the water, we love to be... More 

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Sydney, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were staying one night in Nadi before flying to Qamea Island in the north of Fiji. Did not stay at the Sheraton but spent the afternoon and evening there and had dinner at the Flying Fish Restaurant which was lovely. We had a perfect table on a timber deck overlooking the water and had a fabulous view of the... More 

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RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula Vinaka GlenLorne Thank you for choosing to dine in Flying Fish and taking time to post your feedback. I am delighted to read you had an enjoyable evening with a fabulous sunset and a great meal. Appreciate your recommendation. Warm regards Ravinder More 

Seattle, Washington
1 of 5 stars Reviewed 1 week ago NEW

I stayed at Sheraton with my teen daughter. On day 3, we came to our room late in the evening to find that someone had attempted to break in with the door literally cracked open. I went to the main desk and they was no sense of urgency nor any apologies. I was told that they would send a technician... More 

Was this review helpful? Yes 3
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula seattleNurse06 Thank you for taking time out to provide us with your feedback. The safety and security of our guests is of paramount importance to us. However, having been on deck for a week, I am not aware of your particular incident. Could I trouble you to reach out to our Security Manager on emosi.bulicakau@sheraton.com so we could investigate... More 

Rosedale, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent 2 days , 3 nights at this hotel before heading to Matamanoa Island. We should have gone directly to the Island as the Sheraton was a poor introduction to Fiji. We discovered that it is best to spend the day at the co-owned Westin as the pool and facilities are superior. The building is getting tired, the drinks... More 

Was this review helpful? Yes 3
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula Vinaka Jane E Thank you for choosing to stay with us and for taking time out to provide us with your feedback. My apologies that your stay was not to your expectation. We do have various categories of guest rooms and indeed Ocean View category is not located on the beach front, these are categorised as Ocean Front rooms.... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Flying Fish(9)
  • Kid Club(9)
  • Bula Bus(7)
  • Buffet breakfast(5)
  • Ocean view room(4)
  • Happy Hour(4)
  • Ocean front room(4)
  • First nights(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

848 photos of this hotel

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Room/suite (144)
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Hotel & grounds (188)
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Dining (45)
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Pool/beach area (158)
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View from room (48)
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Business center/function rooms (5)
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Family/play areas (6)
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Bathroom (35)
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Other (186)

Management photos: Courtesy of the property manager

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Hotel & grounds (11)
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Pool/beach area (2)
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Dining (9)
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Room/suite (8)
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Family/play areas (1)
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Bathroom (1)
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Other (1)
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