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Sheraton Fiji Resort

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Po Box 9761, Denarau Island, Viti Levu, Fiji
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Sheraton Fiji Resort
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Sheraton Fiji Resort
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Sheraton Fiji Resort
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1,208 reviews from our community

Traveler rating
    460
    414
    180
    88
    66
See reviews for
350
497
26
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (379)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
  • All months
    (1208)
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    (264)
  • Jun-Aug only
    (318)
  • Sep-Nov only
    (326)
  • Dec-Feb only
    (300)
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1 review
4 of 5 stars NEW

Absolutely beautiful place.. Rooms were immaculate and cleaned with clean towels and bed linen daily. Resort was also very spotless. The only fault was the food and alcohol is very expensive as with most hotels. Port Denarau is a 10 min trip away and is much more cheaper . I would def go back there though, such friendly happy staff... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 5 days ago NEW

Would not stay again. Turned up and they wanted 1500 as a deposit for the room despite paying for everything through the travel agent (who had not told us this and this is not clear on their website either). On their website it is also not clear that everything at the resort gets charged to your room (hence the 1500).... More 

Was this review helpful? Yes 3
Tauranga, New Zealand
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was our second stay at this resort. We had an oceanfront room and specifically asked for one near the pool facilities because it is a HUGE resort and you could end up a very long way away from the hub. It is not the most modern resort in Denerau but we love the atmosphere. The adult only pool is... More 

Was this review helpful? Yes 3
Medowie, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at Sheraton Denarau Feb 1-6. Room was always well cleaned and everything worked, what more can you want? Nice large (upstairs) room with good bathroom. Room air conditioning was very good. We ate at both restaurants and while a little expensive, food was very good, especially Flying Fish. Also had dinner one night at sister resort the Westin at... More 

Was this review helpful? Yes 1
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear Gcrgolf, We are happy to hear that you had such a good time in the resort and enjoyed our service and facilities especially the quality of our restaurants. We look forward to welcoming you back in the near future. Vinaka More 

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Service at the Sheraton Resort is understated and excellent. Not in your face - but very genuine and highly attentive with great (and quick) follow up to all room service requests. The host Fijians were truly genuine nice people who's friendly "bula" was always delivered with emotion and purpose. They knew me as a kiwi when I replied with our... More 

Was this review helpful? Yes
Whangarei, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The Fiji Denerau Sheraton is in a great location if you just want to mooch around the resorts and take it easy, there's easy access to the ferries too should you wish to leave Denerau. Food: The Feast restaurant has a superb breakfast offering, in particular the fresh omelettes made daily, which are an absolute treat. The dinner buffet is... More 

Was this review helpful? Yes 2
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear Mrs_SkyWalker, Thank you for your review on your recent stay at Sheraton Fiji Resort. Your detailed feedback is valued as it gives us the opportunity to review and enhance our service delivery in the specific areas mentioned. Vinaka More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is clean and it looks like they did some upgrades to the room. However, it still feels a bit dated and lacks the touches that you'd see at some of the other sheraton destinations and doesn't do justice to the beauty of the Fijian islands. People are really friendly but they certainly move at the pace of "Fiji... More 

Was this review helpful? Yes 6
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear pink7oreo, We are pleased to note that you had a great stay with us. We have taken all your points on board and will make every effort to improve more on the points you have mentioned. Thank you for taking the time to share your valuable experience with us, and we look forward to welcoming you back in the... More 

Battambang
Contributor
18 reviews 18 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Never again. Awful. Sole professional woman happily travelling after 10 days of elegant simplicity, excellent food and wonderful service in the Yasawas. I thought the Sheraton would be a calm quiet elegant transition to the world of work in Sydney. Big mistake. The Sheraton is not a five star hotel. I work in the Hospitality Industry in Sydney. I know... More 

Was this review helpful? Yes 6
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear VivienBattambang, Thank you for your feedback on the customer service you recently received at our resort. Whilst I am most disappointed to learn of your experience, it is an opportunity for us to make immediate improvements to our service for the enjoyment of all future guests. I am aware that you are in contact with the senior management of... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Forgot an iPad and charger in the room and realized a few hours later after we got home. Called the hotel and was transferred to "housekeeping" only to be told that no one found anything. The overall service sucked as well. Everyone looked like they were having a bad day. We were at the hotel for one night and because... More 

Was this review helpful? Yes 1
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear jazfiji, Thank you for feedback of your recent stay at Sheraton Fiji Resort, we are very disappointed that you have lost your ipad and charger and this has dampened your experience. Please contact our chief of security if you wish to have this incident investigated. Vinaka More 

new zeaand
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

SHERATON FIJI DENARAU : Booked an 8 night holiday package to celebrate our 20th wedding anniversary - with Air NZ Grabaseat 5 night stay at Sheraton Fiji 3 night stay Sheraton Tokoriki Island 2 FEB - 10 FEB 2015 paid extra to upgrade to oceanfront room at both Resorts PORT O CALL It was our intention to celebrate our 20th... More 

Was this review helpful? Yes 2
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear kerrikiwi, We truly appreciate your open and honest feedback about your experience at our resort during your stay. Your experience has been shared with the team and has given us an opportunity to fine tune our service and hospitality for the enjoyment of our future guests. Again, thank you for your comments and we hope to welcome you back... More 

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Hotel Summarization (Beta)

What travelers say

  • Flying Fish(12)
  • Kid Club(10)
  • Very nice(10)
  • Buffet breakfast(8)
  • Bula Bus(7)
  • Ocean front room(5)
  • Happy Hour(5)
  • Ocean view room(4)
  • First nights(4)
  • Great Place(3)

Additional Information about Sheraton Fiji Resort

Address: Po Box 9761, Denarau Island, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Denarau Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Fiji Resort 5*
Number of rooms: 264
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Also Known As:
Sheraton Fiji Hotel Denarau Island
Sheraton Denarau Island
Denarau Island Sheraton
Sheraton Fiji Resort Denarau Island
Hotel Style:
#6 Luxury Hotel in Denarau Island
#7 On the Beach Hotel in Denarau Island
#7 Romantic Hotel in Denarau Island
#7 Spa Hotel in Denarau Island
#7 Top resorts Hotel in Denarau Island
#8 Family Hotel in Denarau Island

764 photos of this hotel

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