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Sheraton Fiji Resort

Po Box 9761, Denarau Island, Viti Levu, Fiji
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1 room 1 guest
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Sheraton Fiji Resort
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1,391 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (1391)
  • Mar-May only
    (352)
  • Jun-Aug only
    (413)
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    (325)
  • Dec-Feb only
    (301)
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Denver, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed there for 9 nights and it was all a great experience! Our first room had a leak in the shower ceiling and we were moved to another room without hesitation. Hotel could use some freshening up, but they were working on things while there, so not a big deal. The entire staff was great, friendly and always welcoming. Lots... More 

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New York, NY, USA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here for 5 nights great place, we picked this resort because it was the cheapest of the big brands on Denarau and we were not disappointed. The entire staff was very friendly and helpful, rooms were clean, great bedding, very nice bathroom with marble stand up shower. Pool and beach area really nice. Beach bar,... More 

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Adelaide
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a fabulous place to stay, I really didn't want to leave! We were greeted by singing, smiling faces. Check in was smooth and we were taken to our beautiful ocean view room. Spacious and clean and serviced daily. Plenty of pillows to choose from. Free wifi. The cooked buffet breakfast was delicious and we were able to fill up... More 

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Brisbane, Australia
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very big resort, but we didn't feel crowded and there were plenty of staff to attend to our needs. The breakfasts were great and the food was always well stocked.Loved the omelettes and at dinner the teppanyaki coated seafood and vegetables. Our room was a garden view, big, clean and well air conditioned. The staff kept it... More 

Was this review helpful? Yes 1
Wycheproof, Victoria, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

As I am a working mother, I am definitely into relaxing holidays. Everything was so easy at the Sheraton Fiji……the staff were polite and lovely, the grounds were beautiful and well-manicured and the accommodation was comfortable and peaceful. Yep, this was my idea of paradise. The best vacation I have ever experienced. Fiji time suits me….Bula!

Was this review helpful? Yes
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula Kim B Thank you for your feedback and we are delighted to read that our facilities and service by our staff was perfect for your relaxation and rejuvenation. We look forward to welcoming you back for your next vacation. Warm regards Ravinder More 

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked our first family holiday at the Sheraton as our little girl was turning two. We booked through the reservations email online and when we arrived at the Sheraton, we were told that our booking was at the sister hotel Westin. Despite showing the receptionist an email trail of the booking for the Sheraton, we were advised the Sheraton... More 

Was this review helpful? Yes 6
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula BrucePhiyathay We appreciate you taking time to provide us with details of your experience which is not reflective of what we strive to deliver. Indeed the receptionist could have escalated your details earlier. I am pleased that Tom took the initiative to find a solution. I have investigated your double charge and whilst it is not a double charge,... More 

Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I just got back from a week away in Fiji. We stayed at the Sheraton Fiji Resort as a family and had another couple with us as well. We stayed in a garden view room with Buffet Breakfast included daily. This is our 3rd visit to Fiji (Treasure Island 2009 and Radisson Resort 2010) so we certainly enjoy the location... More 

Was this review helpful? Yes 2
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula Vinaka GavinRuth Thank you for choosing to stay with us on this trip to Fiji and providing us with a thorough feedback. We are pleased to read your overall experience was a positive one, enjoying the facilities at Sheraton Fiji and our sister Sheraton Villas and Westin resorts. It is also great to read you enjoyed the variety at... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We have been to Fiji 4 times :) first time and last time here at the Sheraton Fiji resort . Feast restaurant does b/fast and dinner buffet - great place to eat if you like cold food last night we paid $65 each for cold food not happy :(. check your bills before signing as we have had extras on... More 

Was this review helpful? Yes 1
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula Vanessa Thank you for your feedback. We will take it on board as an opportunity to retrain our staff, apologies that we fell short to your expectations. I have asked the kitchen team to review the buffet equipment. I will be sure to pass your positive feedback in regards to the resort grounds to our landscaping team. Warm regards... More 

Melbourne, Australia
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here a few times over the years, had an Oceanview studio, its actually a nice room and we would choose this room category if staying again. Value for money for the room was actually pretty good in my opinion. Visited other resorts and had a look at their rooms for future visits and have to say the rooms... More 

Was this review helpful? Yes 1
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Bula Dragonsrock Thank you for your loyalty to our resort and I appreciate you taking time out to provide us with your detailed feedback. I will be addressing the service shortfalls with Executive Housekeeper and Feast manager as the shortfalls are simply not acceptable and I do apologise for this. Having been back for 3 weeks, I am looking forward... More 

Sydney, Australia
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

The great and terrible thing about any Sheraton hotel is that you know exactly what to expect. This hotel is just one more of the bunch: the facilities are pretty awesome, the service is quite average, the food is good. We arrived around 11pm and the receptionist -female, name starting with an N?- was kind of rude, which was surprising.... More 

Was this review helpful? Yes
RavinderSDhesi, Hotel Manager at Sheraton Fiji Resort, responded to this review

Vinaka Ionica for your feedback. One of the comforting factors of the international chain is familiarity with local influence. My apologies your stay did not start off on a good note. Great to read you enjoyed the breakfast offerings - We are working on the bird issue with netting around the restaurant. I will be escalating the speed of service... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Flying Fish(9)
  • Kid Club(9)
  • Bula Bus(7)
  • Buffet breakfast(5)
  • Ocean view room(4)
  • Happy Hour(4)
  • Ocean front room(4)
  • First nights(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (15)
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Room/suite (9)
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Pool/beach area (2)
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Bathroom (1)
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