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Sheraton Fiji Resort

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Po Box 9761, Denarau Island, Viti Levu, Fiji
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Sheraton Fiji Resort
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Sheraton Fiji Resort
Sheraton Fiji Resort
Sheraton Fiji Resort
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1,233 reviews from our community

Traveler rating
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    424
    181
    91
    68
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357
508
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
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Geelong, Australia
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

Highly disappointed in level of service and grossly overpriced restaurant choices. 20% tax is not included in menu prices - it is at other resorts. Checked out on the 4th day and went to another Hotel and staff did not even ask why!

Was this review helpful? Yes
Melbourne,
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really enjoyed our stay as part of our Honeymoon trip to Fiji. Staff were excellent and rooms were nice. Only problem was how expensive everything is within the resort (go to the convenience store out the front and avoid the lobby shop) and the ridiculous number of Mynah Birds at the buffet restaurant. The live bands at Chime every night... More 

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Greater Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Myself, my husband and our 8 month old baby travelled to Fiji Sheraton on 19th to 26th March. Our stay at the Sheraton was just wonderful. We had an ocean view room, very clean tidy and spacious. The grounds around the hotel is so well kept and relaxing. we loved eating at Feast, Flying Fish was great, Port O Call... More 

Was this review helpful? Yes 2
Cronulla, Australia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Fiji has long been a good value destination. We returned again this year and found value for money sadly dropping. Deals like $1000 Fiji for meals and drinks is only good for 3-4 days. As an example, the Sheraton and Westin Hotels have shared facilities and are cashless. All food and drinks go on your account. The prices shown do... More 

Was this review helpful? Yes 4
Batemans Bay, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Staff in the kids club were so special to us, all children's names were remembered, they were loving & caring to all the family. The kids had fun,a brilliant time always wanting to go there straight after breakfast. The Wet Edge Bar & Resturant staff fantastic, very friendly, food was delicious. Breakfasts Yummy with a huge selection. Pools beautiful. And... More 

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Sydney, Australia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

17 yrs spending snippets of time across various resorts tacked on the end or beginning of work-trips mean we do know that resort service - and resorts themselves - very much like that proverbial box of chocolates - you never know what you're gonna get! Pro's: on this occasion able to check in at 10am. Nancy, front desk manager very... More 

Was this review helpful? Yes 3
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I've grown up with this hotel. From the 1990s old school design with a plain square pool for the retiree age group to the modern day face lift and landscaped niche area pool with new age touches. The everyday breakfast buffet is expansive. Menu items include fresh tropical fruits cut by a chef while you wait, cereals, toasts/rolls and all... More 

Was this review helpful? Yes 3
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not normally a fan of large resort hotels we came away wishing we had spent a couple of extra nights. Great facilities and having the option to enjoy the facilities at the connected resorts were an added bonus. The staff (as is common in Fiji) were warm friendly and helpful. Although we were there only as a couple, we could... More 

Was this review helpful? Yes 2
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear TheAstros, Bula from Sheraton Fiji Resort, and thank you so much for you very kind comments about your stay with us. I have of course shared with the entire team here, and it makes our day to read that you enjoyed your stay so much and that you wish you stayed longer. Vinaka More 

Melbourne, Australia
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I invited my parents to this resort last weekend with the confidence that being a 5 starts hotel they were going to be treated in a very nice and educated way, they stayed for three nights, the hotel was very nice in general, but the one thing that really disappointed me was to find out how rude were almost all... More 

Was this review helpful? Yes 8
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear DiaMon82, Thank you for your feedback on the customer service you recently received at our resort. Whilst I am most disappointed to learn of your experience, it is an opportunity for us to make immediate improvements to our service for the enjoyment of all future guests. We hope that you will visit us in the near future. Vinaka. More 

Canberra
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our recent stay at the Sheraton Fiji Resort was amazing! The staff were friendly, professional and always willing to help and accommodate special requests. The facilities were great, the resort is linked to the neighbouring Sheraton Villas and The Westin meaning that you can use the facilities at the three resorts. While the Sheraton didn't have a spa, The Westin... More 

Was this review helpful? Yes 2
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear AussieTravellers75, Greetings from Sheraton Fiji Resort, Thank you so much for taking the time to provide your very kind comments, and we are all delighted that you enjoyed your stay. I am very pleased that your dietary requirements were well catered for by our award winning Food and Beverage Team. Vinaka More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Flying Fish(9)
  • Kid Club(9)
  • Bula Bus(7)
  • Buffet breakfast(7)
  • Ocean view room(4)
  • Happy Hour(4)
  • First nights(4)
  • Ocean front room(4)
  • Great time(3)
Questions? Get answers from hotel staff and past guests. Ask a question

781 photos of this hotel

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Bathroom (35)
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Hotel & grounds (11)
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Pool/beach area (2)
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Dining (9)
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Room/suite (8)
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Bathroom (1)
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