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Sheraton Fiji Resort, Denarau Island

All 8 Denarau Island hotels »
All 8 Denarau Island hotels

Sheraton Fiji Resort

5.0 of 5
Po Box 9761, Denarau Island, Viti Levu, Fiji
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Sheraton Fiji Resort
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Ranked #8 of 8 hotels in Denarau Island
4.0 of 5 stars 712 Reviews
514 traveler photos
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712 reviews from our community

Traveler rating
    269
    244
    100
    55
    44
See reviews for
Families
202
 
Couples
300
 
Solo
17
 
Business
42
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Coolum, Queensland, Australia
1 review
“Denarau? An honest review... Both Good and Bad...”
2 of 5 stars Reviewed May 24, 2013 NEW

Shereton Denarau itself was a nice resort, with good but VERY PRICY restuarants... The room and grounds were clean, but the location is what lets this resort and all others dotted along man made island of Denarau down... The water on the beach is disgusting, and if you are looking for white sand, you won't really find it here as... More

Was this review helpful? Yes
Westland National Park (Te Wahipounamu), New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Mixed feelings”
3 of 5 stars Reviewed May 23, 2013 NEW

My partner and I stayed at the Sheraton at the end of our 10 night stay in Fiji. Unfortunately we found the hotel the least pleasant of our trip. We chose to eat at the marina after 1 trip to the feast buffet costing us 220 FJD that's 2 adult buffets and a drink each. Extremely over priced for a... More

Was this review helpful? Yes
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 24, 2013

Dear Sophie L, Thank you for posting your comments as they help us to improve and continually provide the best experience possible to our guests. I am pleased that you enjoyed your dining experience at Flying Fish Restaurant and enjoyed the central location of your room. I regret that you were not completely satisfied with our customer service and be... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Always enjoy”
4 of 5 stars Reviewed May 22, 2013 NEW

My partner and I have Been staying at this hotel for the last 10 years, We always enjoy our time here, we stay in an ocean front. The room is clean and we have never had a problem. The Buffett breakfast we find needs to have more variety and some of the staff need to be a bit more friendlier.... More

Was this review helpful? Yes 1
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 24, 2013

Dear Karen T, One of the highlights for our team is welcoming return guests! I was delighted to learn that you enjoyed another holiday with us and thank you for highlighting Flying Fish Restaurant, our pools and babysitting services! I look forward to seeing you on your next visit to Fiji! Best regards, Scott MacDonald More

Bedford
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Lovely short break”
4 of 5 stars Reviewed May 21, 2013 NEW via mobile

We arrived at the hotel and the porter greeted us straight away and helped us with our bags, check in was really straightforward and we were driven the short distance to our room in a golf buggy. The room was lovely as was the bathroom. It was cleaned every day. The whole hotel is beautiful. We had booked a garden... More

Was this review helpful? Yes 2
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 22, 2013

Dear Natasha K, Thank you for selecting Sheraton Fiji Resort as your Fiji holiday destination. I am thrilled to hear you enjoyed your stay and I hope to see you again at our beautiful resort! Kind regards, Scott MacDonald More

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
“Could be 5 star but let down by the staff”
3 of 5 stars Reviewed May 20, 2013 NEW

They almost wouldnt check us in because they were "overbooked". We were hot and sweaty on a summers night, it was 9pm, and even though we booked 4 weeks in advance because we arrived late they wanted to refuse to honour their commitment to provide accomodation! This is most certainly not 5 star service. Thankfully, after about 20 minutes of... More

Was this review helpful? Yes
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 24, 2013

Dear ach0087, I appreciate the time you took to write this review of your recent visit to our resort. I am happy to know that you enjoyed our restaurants, poolside service and bar. We apologise for the shortcomings you encountered and rest assured that your feedback will help us improve our services and offering for our future guests. I do... More

Sydney, Australia
1 review
“Dissapointing after property missing from room and golf facility”
3 of 5 stars Reviewed May 19, 2013 NEW

Nice people, happy, polite and very relaxed. However when property is removed from our room, relaxed is not what your looking for. Also there is a dress code on the golf course. Let's be frank the course is far from busy, would rate as a B grade course, a resort course is exactly what it is, a dress code, 'seriously'.... More

Was this review helpful? Yes 1
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 22, 2013

Dear Timbo2153 Overall I hope that you had an enjoyable holiday in Fiji. Please do accept my apologies and know that we take any alleged incident like this seriously. With internal investigation now complete, the matter is being handled by local authorities. The Denarau Golf & Racquet Club maintains a dress code that is an international standard expected and appreciated... More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Good holiday at Sheraton”
4 of 5 stars Reviewed May 18, 2013

We spent a week at this resort and found we had a lovely break. Weather good and service and location of this hotel was excellent. We would recommend to everyone. Downsides were that it was busy with private functions and access to the adult pool was limited due to the take over of various organisations on three occasions. We as... More

Was this review helpful? Yes 2
See 5 more reviews by 255100PaulaI for Denarau Island
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 18, 2013

Dear 255100PaulaI, Warmest greetings from Sheraton Fiji Resort! Above all we would like to thank you for sharing your first-hand opinion about your recent stay and for your recommendations on our resort, the wonderful hospitality of our team and our facilities. At times our resort hosts events and functions and I apologise that this inconvenienced you. As guests at Sheraton... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Underwhelming & a massive tourist cash in”
2 of 5 stars Reviewed May 17, 2013 via mobile

After a wonderful relaxing week at the Coral Coast, we stayed here for 7 nights to be more centrally located. While everything about this resort looks impressive on the surface, "superficial" is the best word to describe it,from the quality of the rooms, the facilities and the service. Had to ask to be moved on our first evening because the... More

Was this review helpful? Yes 1
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 19, 2013

Dear Asja L, Warm greetings from Sheraton Fiji Resort! Thank you for providing us with the opportunity to contact you directly. We take our guests feedback very seriously and know that we value your opinion. Your comments have been discussed amongst the management team and we reassure you that we will do everything possible to strengthen our services for the... More

Penrith, Australia
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Mixed emotions.......”
3 of 5 stars Reviewed May 17, 2013 via mobile

We travel to Fiji every year. This year choosing the Sheraton. Our trip was up and down. We are a family of four and at some point we all got sick for at least a day. We asked for a Doctor to come see us but this never happened. I needed a Dr certificate for travel insurance as we had... More

Was this review helpful? Yes
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 19, 2013

Dear Scottdon99, After reviewing your comments and discussing them with our management team, I would like to apologise for any inconveniences experienced during your stay. I was concerned to read that your children experienced some form of gastroenteritis and its source is difficult to ascertain without reporting it to us immediately for both internal and medical investigation. There are many... More

1 review
3 helpful votes 3 helpful votes
“Word of caution”
3 of 5 stars Reviewed May 14, 2013 via mobile

I was verbally attacked by 3 grounds staff at night when returning to my room. They were wearing brown overalls and caps. I felt very threatened. Word of caution: There is very little lighting around the complex at night and very little security. So exercise caution at night.

Was this review helpful? Yes 3
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review
May 16, 2013

Dear Devon126, I was most concerned to learn of your experience and our security team immediately investigated the matter as soon as it was brought to our attention. I have connected with you personally to provide you with further insight into the matter. Please be assured that none of the Sheraton or Westin Resort uniforms consist of brown overalls/caps, nor... More

 
 
Sheraton Fiji Resort
Sheraton Fiji Resort
4.0 of 5 stars 712 reviews
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Hotel Summarization (Beta)

What travelers say

  • “Flying Fish” (26)
  • “Kid Club” (17)
  • “Buffet breakfast” (14)
  • “Bula Bus” (12)
  • “Very nice” (10)
  • “Hard rock cafe” (9)
  • “Ocean front room” (8)
  • “Very good” (6)
  • “Happy Hour” (5)
  • “Staff were friendly” (5)

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Additional Information about Sheraton Fiji Resort

Address: Po Box 9761, Denarau Island, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Denarau Island
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Denarau Island
#6 Top resorts Hotels in Denarau Island
#6 On the Beach Hotels in Denarau Island
#6 Luxury Hotels in Denarau Island
#7 Family Hotels in Denarau Island
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Sheraton Fiji Hotel Denarau Island
Sheraton Fiji Hotel
Sheraton Denarau Island
Denarau Island Sheraton
Sheraton Fiji Resort Denarau Island

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Sheraton Fiji Resort
Po Box 9761
Denarau Island, Viti Levu
Fiji
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