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Las Casitas Village, A Waldorf Astoria Resort

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1000 Avenida Conquistador, Fajardo 00738, Puerto Rico
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Las Casitas Village, A Waldorf Astoria Resort
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1,108 Reviews from our TripAdvisor Community

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Ann Arbor, MI, United States
3 of 5 stars Reviewed yesterday NEW

Las Casitas does not guarantee they will provide you with the accommodations you may have reserved. Otherwise, the views, golf and food are all excellent. The hotel and many of the villas need to be renovated.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Steve W
nyc, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

the property setting is magnificent, but the hotel seems to not upkeep the rooms or shared space as should be, it appears that management is happy not to put money back into the space and will one day make a overhaul with grand new opening, i look forward to go back when they do

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Joseph D
1 review
4 of 5 stars Reviewed 1 week ago

I booked a villa with a garden view but when I got there my villa had a parking lot view I try to change it but no luck the hotel was all booked the staff try to do there best to make me happy they offer me some discount and some voucher to use at there facility over all was... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank nissimg2016
Minneapolis
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband & I and our two daughters (aged 7 & 1) stayed at the Las Casitas in January 2016. We enjoyed the property for the most part (the hotel had only 1 working trolley). Our biggest problem was with the hotel's handling of a large conference there - we apparently shared the property with the PMA conference. Day 1,... More 

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1 Thank roanth
New York City, New York
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at Las Casitas for over 10 years and I just returned from my 14th visit. Yes, the entire property (it's part of the El Conquistador) is not what it used to be and I've seen it change over the years, but my visits here are always so special. I could go on an on about all my experiences... More 

Helpful?
5 Thank PaulTena
tulsa, United States
1 review
2 of 5 stars Reviewed 1 week ago

Does not come even close to the quality and name of Waldorf Astoria. Poor reception service on arrival, check in and during the stay. No response after repeated phone calls. Will not go back again.There are better alternatives.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Harish P
Hampshire, United States
1 review
3 of 5 stars Reviewed 1 week ago

Personnel was awesome, establishment was nice but in need of attention and updates. Main pool area food was slow and nothing to brag about. All others were good. additional charges for water park I do not believe necessary. Can not say enough about the help, Very professional. Put up with a lot of crap from certain guests.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Michael S
Tampa, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Every detail taken care of by our butler Jesus and his team was spot on! Made our trip simply delightful! I simply sent a text with whatever I needed and received a prompt response each and every time.. They even ran a pair of scissors to my room at last minute so that I could cut some t-shirts for a... More 

Helpful?
1 Thank Teresa L
Whitefish Bay, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our experience at the Las Casitas (condo) part of the El Conquistador resort was outstanding. We pre-ordered some simple supplies (Milk, coffee, wine, beer, rum, you know....essentials) and our condo was stocked when we arrived. The resort and amenities were expensive, but well worth it. We were definitely treated like VIP's. Great golf course with lots of elevated tees. All... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Phil R
maryland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very much looking forward to our trip. I always do a lot of research, so I kind of knew to expect expensive resort food, resort fees etc. That is all true. Let me start from the beginning though. We rented a car which I recommend. Getting to the resort is pretty simple plug it into gps or email... More 

Helpful?
2 Thank melinda146
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El Conquistador Resort, A Waldorf Astoria Resort
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