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All 3 Fajardo hotels

Las Casitas Village, A Waldorf Astoria Resort

4.5 of 5 Resort   |   1000 Avenida Conquistador, Fajardo 00738, Puerto Rico
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Ranked #1 of 3 hotels in Fajardo
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Bridget K Rockville Centre, New York
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649 people have reviewed this hotel

Traveler rating
    348
    173
    59
    40
    29
See reviews for
351
133
4
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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  • English first
  • French first
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English first
Rockville Centre, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We just spent 6 nights at Las Casitas over Easter vacation. It was a perfect family vacation for our family of four (14 year old and 12 year old). Even before we arrived Juan Rosario, our concierge, took care of every detail to our dinner reservations, our son's food allergy was made known (even at a restaurant outside of Las... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

What a view. We had a fantastic room with ocean views from every angle. Big enough for a family of four. So comfy. Staff was excellent and very welcoming. So much for kids to do. 'The Scout About' was the highlight of my kids trip. Las Palaminos was a great day trip and so easy to get to. Overall great... More

Review collected in partnership with Waldorf Astoria

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Noblesville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Las Casitas is BEAUTIFUL!! Well worth the money. The grounds are immaculate and the staff is very friendly. The views are unbelievable!!! Will definitely return. Highly recommend the infinity pool as well as the water park. Ferry to Palomino Island takes less than 7 minutes and the service at the restaurants is excellent!

Review collected in partnership with Waldorf Astoria

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Tenafly, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just finished our family vacation at Las Casitas - we are a well traveled family with 2 boys ages 8&10. First he good - this side of Puerto Rico's beach are some of the best I have seen- nothing like San Juan area. Las casitas is perched on a cliff and the views are simply stunning!!! Best part of trip.... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Besides the incredible views, the personnel it´s amazingly helpful, lots of amenities, great attention, one can really feel pampered... María Quiñones did a great job at Housekeeping, and I cannot say enough of how acomoodating Juan was at the Concierge. Overall the personell was greatl, friendly and helpful.

Review collected in partnership with Waldorf Astoria

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Macomb, Michigan
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I combed through pages of reviews and was very concerned afterwards. I ended up contacting the hotel and putting my expectations in writing up front. I must say they exceeded my expectations and we had a great time. Check-In: Flawless, I walked right up to the desk where there were three people waiting on me. I was given a very... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our fourth time at Las Casitas. We love the views at this resort - they are stunning. We normally stay in a particular area in the resort but this time our reservation got messed up. The first night, the front office was not very helpful. But the next day, Lillian Roque, who remembered us, was a God send.... More

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ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Dear Jennifer P, Greetings from Las Casitas Village! Thank you for taking the time to post your comments. It gives us tremendous pleasure that you enjoyed the spectacular beauty of our wonderful resort. We apologize however for missing the mark regarding your villa location on the first day. Lilly and Joanne are indeed special team members and we will share... More

Kokomo, Indiana
2 reviews
4 of 5 stars Reviewed 1 week ago

The grounds were absolutely beautiful. We felt the grounds were comparable to many other great resorts, where we have been guests. We would highly recommend Las Casitas Village, as they have kitchens in the units. Plan on dining offsite, as the resort restaurants don't offer the best in value. Las Casitas Village offers access to the Inifinity Pool as well.... More

Review collected in partnership with Waldorf Astoria

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Palatine, Illinois
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

After a drive through some really poor areas, you finally arrive here and the relief is awesome. Beautiful property. We had a strange check in as we were not sure whether to go to the main El Conquistidor check in or whether there was a separate check in for the Las Casitas. No help from the signs as you drive... More

Was this review helpful? Yes 1
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Dear FunTimes469, Thank you for sharing your experience with our TripAdvisor community. We were most proud that you only encountered friendly and helpful team members. Our people make this Resort special and the pools, Water Park and Island of Palomino which you enjoyed make it that more impressive. We are also grateful that you noticed all the work our maintenance... More

Durham, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel. Nice amenities. Great activities in area. Good for family. Very expensive meals compared to the quality - even for a resort. Concierge service disappointing - always seemed to busy to help or disinterested. On the other hand, the housekeeping, service people very nice.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Dear William M, Thank you for your feedback, we were happy to know you enjoyed your overall experience and the service provided by the housekeeping team. We are actively investing in new tools and technology to improve the tools at the disposition of our True Waldorf Service Concierges. From a recently installed restaurant reservation software, an upcoming web-based guest service... More

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Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
The Waldorf Astoria Collection
Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo
Address: 1000 Avenida Conquistador, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Fajardo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Official Description (provided by the hotel):
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including: 4-diamond rating by AAA ; #1 Family Resort by Caribbean Travel & Lifestyle Magazine ; Condé Nast Worlds Best 2012 Top 30 Caribbean Resorts 2012; 2013 Condé Nast Gold List; Travel + Leisure 2012 World's Best Award. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 
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