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El Conquistador Resort, A Waldorf Astoria Resort

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1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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El Conquistador Resort, A Waldorf Astoria Resort
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5,204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for El Conquistador Resort, A Waldorf Astoria Resort
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Miami
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 1, 2010

My husband and I stopped at El Conquistador for lunch just to see it. Next time we will definitely stay here! The property and view is far superior to the San Juan area for a vacation stay. Great for kids and families, but couples too from what I could see. Access to the hotel's private island, highly rated restaurants, and... More 

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Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 31, 2010

You can tell this resort used to be one of the best hotels in PR, however it is in desperate need of refurbishment and general maintenance. It is really starting to show it's age. The biggest problem area is the room. There were visible stains on the headboard, the couch, the AC leaked the whole time and we had ants... More 

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Geneva, Illinois
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed March 31, 2010

Two words describe our 6-day stay in February: Surprised & Disappointed There is no denying the El Conquistador Resort is a beautiful property, with some outstanding features, including its design, landscaping, ocean-front location and the like. However, there are enough deficiencies which unfortunately negate most of its positive features. Our two overall sentiments are based on: a) compared to our... More 

Was this review helpful? Yes 1
Minnesota
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 30, 2010

El Conquistador can be a good value hotel, depending on who you book through. We used Costco, as such all the things that people noted about getting charged for (like service fees, additional fees and taxes, breakfast, etc.) were included in the rate. The hotel is central to a number of activities, such as national parks, bioluminescent bays, and marinas.... More 

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stamford, ct
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed March 29, 2010

My husband and I went to El Conquistador on hilton points, so I can't comment on actual room prices. We were upgraded to a Las Vistas room, but after reading reviews here I asked at check in for a room at the Marina. We had a private, detached balcony overlooking the marina, we slept with the door open most nights,... More 

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NYC
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed March 28, 2010

El Conquistador- This was one great place. The layout is amazing, with the hotel built into a cliffside and a motorized car (funicular) that runs down to 2 lower levels...one with a separate pool and residences, and the lowest level with the pier, some more private-type rentals (more pricey), a couple of restaurants, and the ferry stop. The ferry takes... More 

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new york
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 28, 2010

Called 5 times to have cooler/fridge door repaired from 9am to 7pm, still never fixed. Children's milk & food spoiled. Toilet in room above us was leaking into our toilet. Bird droppigs all over balcony and balcony furniture in apparently all rooms. Other guests reported used toilettries on arrival in their room. Beds left partly made. Managment is carefree, unconcerned... More 

Was this review helpful? Yes 1
Minneapolis
1 review
4 of 5 stars Reviewed March 27, 2010

We just came back from a family vacation, with my husband and I, and our 10 and 3 year old...the property was stunning and the views outstanding. Before checking in to the El Conquistador I was thus far not impressed whatsoever with Puerto Rico, with no shortage of lame, overpriced food, slow, arrogant service, and slums everywhere you look, I... More 

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The stixs NH
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 26, 2010

Let me start off with dont let the reviews below deter you from staying you will miss out on an absolutely beautiful hotel and vacation! We just got back this week and for a month prior had been reading all the awful revies and were very weary of our trip! We booked with cheap caribean and got an amazing deal!... More 

Was this review helpful? Yes 1
NYC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 23, 2010

I stayed here with my wife and 3 year old recently. We picked it because it was highly rated in the 2010 Frommers Caribbean edition for people with kids. Think they gave it 2 stars which for them means "very highly recommended". Anyway, it was nice but not that nice. First, there are over 1000 rooms in the hotel and... More 

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Hotel Review Summarization

What travelers say

  • Golf course(55)
  • Very nice(29)
  • Very good(22)
  • Strip house(20)
  • Ferry ride(18)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Would not recommend(6)
  • Hot tub(6)
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Pool (22)
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Two Bedroom Ocean View Suite (167)

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