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El Conquistador Resort, A Waldorf Astoria Resort

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1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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El Conquistador Resort, A Waldorf Astoria Resort
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El Conquistador Resort, A Waldorf Astoria Resort
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5,198 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knoxville
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We recently stayed for six days- when we walked on the property it looked beautiful. Getting to our room was a process. Lots of steps to take going through several buildings- taking an elevator and then a lift. The food was expensive and the decor outdated for the reputation Waldorf has. Our room was adequate, but I have stayed at... More 

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Dorado, Puerto Rico
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

A friend and I had a wonderful 3-day, 2-night stay. We spent most of our time snorkeling at Palomino island, which was wonderful. We saw manta rays, eagle rays, a turtle, a barracuda and lots of tropical fish ranging from blue tangs to a scrawled cowfish. The hotel room was clean and comfortable and the view from the balcony of... More 

Was this review helpful? Yes 1
Cartersville, United States
5 of 5 stars Reviewed 2 days ago NEW

Not only were the view and the beautiful surroundings tremendously enjoyable...but the friendliness of the staff and great service lived up to the Waldorf Astoria name. The view from our Las Brisas hotel room was breathtaking. After 7 days...we never got enough of the spectacular view of the ocean, mountains, and Palomino Island.

Review collected in partnership with Waldorf Astoria

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Washington, D.C., United States
3 of 5 stars Reviewed 2 days ago NEW

I went with my husband to celebrate our honeymoon. We expected something nice in the room upon our arrival. Nothing! Make sure you remind concierge again. Puerto Ricans can be very loud and annoying and even more when you are on your honeymoon. Our neighbors were very loud. Ask to be placed in a remote part of the hotel. Food... More 

Review collected in partnership with Waldorf Astoria

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Madison, Wisconsin
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here last year. The things we liked were - the private island beach with the ferry service, the pools, the funicular and the rooms. The beach was clean with good services available. It was so easy to get there with the resort ferry. Kids liked the funicular rides up and down the resort. What we didn't like is... More 

Was this review helpful? Yes 1
New York City, New York
4 of 5 stars Reviewed 3 days ago NEW

Make sure to check your bill before you check out. I found many mistakes on my bill. Also, if you plan on dinning inside the resort make sure to check you bill as well. I found on my bill eating at chops that they were charging me for stuff I never ordered. (Like $200 worth of food). I stayed at... More 

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Miami, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Outstanding resort for family vacation. We are a family of four and our experience was oustanding. Water Park and Palomino's Island are unique. I highly recommend this resort for a great family vacation.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just spent 3 nights there and overall pleased with stay. Be prepared to be nickle and dimed at every corner but if you have young kids I still recommend this resort. Stay away from the expensive restaurants and rather eat at the number of pool or marina front places which will still cost you about $150 but food is pretty... More 

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Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Fortunately, we were staying at the Waldorf, Las Casitas Village! We used the connecting resort sparingly after our first two nights' meals were a disappointment. The Ballyhoo bar down by the dock had decent burger and sandwiches but seemed a bit depressing by the poor lighting and dirty walls and floors. The Chops restaurant was just OK, but definitely NOT... More 

Was this review helpful? Yes 1
Mayaguez, Puerto Rico
Level Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

One of my favorite hotels in Puerto Rico. It's location makes you feel youre in Paradise. Great fun place to go with family. Nice pools and great beach @ Palomino Island (the Hotel's island). Great water park. Great structure. Recommend to stay @ The Marina. Pricey food options...Overall...great option for romantic or family getaway.

Was this review helpful? Yes 1
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your review. I am happy to see that you and your family enjoyed many of the resort amenities during your recent stay with us! We hope to welcome you back to the resort again in the near future. More 

Hotel Review Summarization

What travelers say

  • Golf course(55)
  • Very nice(29)
  • Very good(22)
  • Strip house(20)
  • Ferry ride(18)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Would not recommend(6)
  • Hot tub(6)
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