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All 3 Fajardo hotels

El Conquistador Resort, A Waldorf Astoria Resort

4.0 of 5 Resort   |   1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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El Conquistador Resort, A Waldorf Astoria Resort

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Ranked #2 of 3 hotels in Fajardo
A recent review
5 of 5 stars reviewed yesterday
papo9 Caguas P.R.
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3,589 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Leanordtown, MD
Top Contributor
60 reviews 60 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed there for two nights for free on honors points. I wasted my points. Yes, the grounds and the building are beautiful. Yes, the room was also pretty nice. So what is my beef? 1. The place is HUGE! So if you want to go to the beach, you must walk for 10-15 minutes through the lobby, and down an... More

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Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

While the location of the resort is beautiful with an amazing view, the poor service completely takes away from it. We had a large group stay here and we all left feeling ripped off and frustrated. The food is incredibly expensive for the poor quality and the staff act irritated if you ask them any questions. My husband and I... More

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Caguas P.R.
1 review
5 of 5 stars Reviewed yesterday NEW

Our family just came from an Easter vacation at El Conquistador, this was not our first visit to it, as a fact, we been here almost a dozen times in the last ten years & always we spent such a great time there. The island of Palomino is one of our best time spend, they take you there as many... More

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New York
Top Contributor
94 reviews 94 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just returned from five nights and had a great family vacation. There is a lot to do at this vast resort. It was spring break but it did not feel that crowded which was great. Before I go into detail about the trip let me give one area of caution. This place is huge. My wife has MS and... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 2 days ago NEW

I was very disappointed in the program offered in El Conquistador's Camp Coqui. My number one complaint is that the day my kids went, "Coqui Kids in the Kitchen", they never once left the Camp Coqui room! I had gone the day before to go over what they needed to bring (web site says have kids wear bathing suit under... More

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Wellington, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

While this is a beautiful property - one of the best views - be prepared to be ripped off by the hotel. My wife and I have traveled the world and have never seen this scam pulled off by a hotel. This is the only hotel we have ever visited that charges you 18% of your room rate, per day,... More

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Campbell, California
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is very expensive - probably one of the most expensive hotels in Puerto Rico. But, it was the worst service I have ever gotten in any hotels. Not only rooms are out-dated, there were ants everywhere in the bathroom! And, I went to bars in the hotel and I got the worst service ever. Very unfriendly bartenders! One... More

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Chicago, IL
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just got back yesterday: 4/20/14. This resort is a family paradise, we came as a newlywed couple and it was a little more challenging to find any place without loud children, however, it was still an amazing and wonderful trip. I'm a very seasoned traveler and I generally stay at very nice places. One thing you need to keep... More

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Westfield, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family just came back from our second trip to the El Conquistador and had an amazing time. The hotel was fun and the beach, water park and birds kept my family very entertained. In particular, some of the staff members were top notch and really made our experience wonderful. At the front desk, ANNA MATOS and MARILYN LOPEZ were... More

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Connecticut
Contributor
11 reviews 11 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Most importantly, know that the beach on the hotel's private island, Palomino Island, is just ok. Definitely not great. The water has little pieces of coral in the sand (1 inch) making me want water shoes. The snorkeling is awful. Very few fish, no coral or sea plants, and VERY sharp and VERY shallow coral shelves on the left side... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(60)
  • Very nice(37)
  • Strip house(22)
  • Very good(22)
  • Ferry ride(19)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Hot tub(7)
  • Would not recommend(6)

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 hotels in Fajardo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Official Description (provided by the hotel):
Award-winning oceanfront resort perched atop cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island or the brand new water park - it's all part of this Caribbean paradise. ... more   less 
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
El Conquistador Resort, a Waldorf Astoria Hotel
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
El Conquistador Resort
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
The Waldorf Astoria Collection
El Conquistador
El Conquistador Resort Golden Door Spa
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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