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El Conquistador Resort, A Waldorf Astoria Resort

4.0 of 5 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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#2 of 3 Hotels in Fajardo
4,125 Reviews 3.5 of 5 stars
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El Conquistador Resort, A Waldorf Astoria Resort
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El Conquistador Resort, A Waldorf Astoria Resort
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4,125 reviews from our community

Traveler rating
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    1,369
    686
    455
    273
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1,424
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

The food Was not good at all. But the place is beautiful, very friendly people. Perfect for anyone vacation: couples, family, group of friends. I was celebrating my 7th anniversary. Have a great time but the only negative i would said was the food too expensive for the quality and flavor.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
San Juan, Puerto Rico
Top Contributor
54 reviews 54 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As always the room sea view was breathtaking. The trip to Palomino island is fantastic. The golf course it also excellent. It an excellent family resort. The water park is great for kids and parents. Hotel personnel are friendly and service oriented.

Was this review helpful? Yes 2
Chicago, Illinois
1 review
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the El Conquistador for our Honeymoon last week. Pros: - Palamino Island was beautiful and had plenty of activities to keep you busy all day; ping pong, games, bar and grill, horseback riding, rentals. Watch out if you plan on spending a whole day here, as it rains almost daily in Fajardo. - Staff at Las Brisas... More

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Manlius
Senior Contributor
31 reviews 31 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

While this is a Waldorf Astoria property, it's aged & not in great repair. We were lucky enough to stay in one of the rooms adjacent to the Coqui Waterpark - but even that left much to be desired. The window in the bathroom broke, the shower flooded every time it was used & it was FAR from a 4-5... More

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Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My fiancé and I were gifted a weekend to Puerto Rico for our honeymoon from my parents and I was really excited when my mom told me she booked us a room at the conquistador. I stayed there when I was about 8 or 9 years old and remembered the beauty and numerous activities in the resort. Upon arriving in... More

Was this review helpful? Yes 1
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for choosing to stay at El Conquistador for your special event and for taking the time to share some feedback on your stay. We certainly value your comments and review them with our Team on a daily basis. I want to apologize for falling well short of both our expectations, as a service provider, and your expectations as... More

Danbury, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Bad: Value is low considering how much you pay to stay here. The rooms were of average quality, the bathrooms are a bit old (and is no lock on the doors) There is a red ant problem in the rooms, you have to pay for parking, which is absurd considering where the hotel is in relation to anything…it would be... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I read some good reviews and some horrible reviews before headed to this resort. But once we arrive, it was BEAUTIFUL. I would say don't listen to what people write and just experience it for yourself. We had a great time. I would recommend renting a car from the airport. It was $39 for 4days and $60 for insurance. And... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for choosing to stay at El Conquistador! We are very happy to hear that you enjoyed the natural beauty of the island and the amazing views while you stayed at the resort. Thank you for making the effort to share your feedback and glad to hear you will be visiting us again in the future. Thank you! More

roselle, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

we stayed here for our honeymoon last wk , it was the second hotel out of the three hotels we checked in at ( we stayed at san juan for 3 days then moved to fajardo and last day at rio grande) the outside looks good but when you go in the rooms, you will see how old it is... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your candid feedback about your most recent stay. We do value your comments and do apologize for the feeling of lack of value for price paid during your stay. It seems we fell short of both our expectations and your expectations in several areas, and for this I do sincerely apologize. Your comments are definitely reviewed by... More

Morrilton, Arkansas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We've been to Puerto Rico numerous times & decided this time to try staying at the E.C. resort, for one thing, we got a good pkg. deal (thru Cheap Caribbean) & we wanted to go out to the beautiful Palomino Island, an exclusive treat for the resort guests only. When we 1st got there, it was Very overwhelming, as this... More

Was this review helpful? Yes 4
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We value so much our guest feedback and thank you for taking the time to write a review of your most recent stay at El Conquistador. Casa Del Mar is a great partner of the resort and they do provide excellent service for all your snorkeling and diving requests. They are certainly highly recommended! We appreciate your comments about the... More

DeSoto, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 3 days here with my wife. Check in was easy. The hotel was not crowded . We rarely saw other guests in our section. The grounds were immaculate. The hotel lobby was beautiful, the pools and waterpark were also very nice. Our room was on the 5th floor overlooking the golf course and ocean. A gorgeous view. We did... More

Was this review helpful? Yes 2
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We thank you for choosing to stay at El Conquistador and for the amazing feedback you have provided. We certainly value our customers comments as we are always trying to make improvements. We agree that it is difficult to do everything available for our guests during a three day stay. If time permits, a 5-6 night stay is highly recommended.... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(60)
  • Very nice(37)
  • Strip house(22)
  • Very good(22)
  • Ferry ride(19)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Hot tub(7)
  • Would not recommend(6)

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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