Let's start with the late check in. No I don't mean the "standard" 4pm I mean 5 pm. So we planned our arrival for 4 to check in, go to the room and unwind from the day of travel. But when we got there the room wasn't ready. So we were told to go to he pool. We did and... More

This hotel should really try to learn some class. There was a misunderstanding with what card to charge in stead of fixing the matter they rushed to the next customer. So during check out there was a big mess on how to charge us, two cards were given to split between our credit a d checking. In the end we... More

We stayed at El Conquistador resort for 6 nights. It's a nice place to stay if you don't want any "local" flavor. I was extremely disappointed in the food...it was average at best. Nothing original. Probably the best meal I had was the buffet breakfast at Las Brisas - but that set the two of us back $60 - and... More

I went with 2 friends - the shuttle picked us up and had soft drinks, water and rum for the hour long drive which is fun chatting with the other newly arriving guests. We got in late and had dinner, which as most reviewers have said, was very pricey. Dinner for three came to $170.00 with a glass of wine... More

Spent 5 days at this resort in May 2012 on a business incentive trip. Loved the snorkling excursion on The Traveler, the lazy poolside atmosphere, the feather pillows on the bed, the Coqui water park, and everything about Palamino island! I especially loved the rainforest feel of the courtyard of building 4, and the way that building 4 ocean view... More

To begin, I would like to say that I am somewhat of a travel snob, particularly when I am traveling on a vacation. I expect great service, clean and aesthetically pleasing lodging, and multiple choices of activities. In essence, I want to be doted on while feeling as if I am completely off-the-grid. During my most recent stay to Puerto... More

This resort was the best resort I ever stayed at in my life. My husband and I went for a second honeymoon and we were treated nicely from the jump. Our bellperson Efrain was from the island but lived in Cleveland for a while (my hubby and I are from Columbus) and we had a 15 minute conversation on the... More

The Good, Bad and Ugly My wife and I recently took a trip to Puerto Rico to celebrate our anniversary and was recommended by a friend to stay at the El Conquistador Hotel. This is a very nice hotel but I think it is important to let everyone know what the good, bad and ugly is before you spend your... More

The thing that shocked me the most about El Conquistador was how much it looked like the pictures in the advertisements. It is a gorgeous resort with impressive amenities, extensive activities and impeccable service. So, yeah, the El Conquistador is pretty much exactly as pictured in its ads: sparkling water, orchids growing on trees, parrots and water slides. The golf... More