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El Conquistador Resort, A Waldorf Astoria Resort

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1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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El Conquistador Resort, A Waldorf Astoria Resort
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El Conquistador Resort, A Waldorf Astoria Resort
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5,078 Reviews from our TripAdvisor Community

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Traveler rating
    1,754
    1,661
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    302
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed here four nights with our family. Got two connecting rooms which was a definite bonus. The rooms are not updated and luxurious, but they are spacious. Great to have a little refrigerator in the room. Staff was all pleasant and helpful, but check in is painfully slow. Highly recommend valet parking - it's not that much more per day... More 

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CMH
Level Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed yesterday NEW

I had a 3 night stay at this property to celebrate a terrific occasion. I figured with Waldorf the level of service and the property would be highest possible quality. This is not the case. The day we arrived the taxi's were on strike and I called the hotel to enquire about the shuttle, they weren't aware of the strike... More 

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philadelphia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Disappointing for the price. The common areas are elegant and very beautiful, but there isn't a lot going on in those areas. Pools are way too small for the number of guests. Not a lot going on at night - just a dj. playing music and videos. There is plenty of space for live music, why not add a duo... More 

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Englewood, New Jersey
Level Contributor
2 reviews
2 of 5 stars Reviewed yesterday NEW

Review is as a Waldorf - would be a 4 star motel 6. Arrived to no bellman. After searching, a man showed up and said "please remove any valuables or electronics as they will not be safe." We are now concerned. The roped waiting line for check in is 20+ long looking like an airport security line. there are 2... More 

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Gainesville, United States
5 of 5 stars Reviewed yesterday NEW

Took my family for 6 nights stay and we had the best experience at this resort. Yes it's pricey, but everything was excellent. They have what you want to do. Everything under the sun. Ask, look around and enjoy. You have to go to the Palomino island. I want to go back...

Review collected in partnership with Waldorf Astoria

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5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I have put off our honeymoon for two years because we are workaholics. Everything about this resort is perfect. Service is great. Restaurants are awesome. We first had dinner at Chops Steakhouse and Eli Osbel, our server, treated my husband like they were old boys from the block. The bromance was real. 😅 The food was excellent... More 

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long island
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

What a resort! Restaurants, rooms, ferry to beach, pools and staff..exceptional. planning on going back next Spring. Lots to do..no need to leave resort. Good for couples, families with young or older kids. Highly recommend

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Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Positive: staff was helpful, quality of food, water park amenities Negative: we were moved three times due to bugs, water leak in ceiling. The staff was willing to relocate us & a very small compensation was placed for room credit. The partial ocean front & ocean front rooms have not been updated & are NOT Waldorf standards. I've heard the... More 

Was this review helpful? Yes 2
philadelphia
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

We came here despite some of the reviews on TA. You must get a room in the La Brisas building because it is the closest spot to everything. Also be sure to book a package that includes breakfast because the Buffet is $26 pp. The rooms are clean and maybe a bit dated but are large. Get a car, cause... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

had fun with the kids. They loved the coqui water park. Beautiful grounds. Night life is mostly family oriented. Games, ping pong, billiards, the kids have a blast. Didn't eat at the resort restaurants as there are very expensive. There are great local restaurants nearby so explore beyond the resort.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Golf course(55)
  • Very nice(29)
  • Very good(22)
  • Strip house(20)
  • Ferry ride(18)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Would not recommend(6)
  • Hot tub(6)
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