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El Conquistador Resort, A Waldorf Astoria Resort

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1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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$189 (USD)
Best prices for: 1 room 1 guest
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El Conquistador Resort, A Waldorf Astoria Resort
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El Conquistador Resort, A Waldorf Astoria Resort
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4,831 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carmel, Indiana
Top Contributor
72 reviews 72 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

Let's start with the good news. The views from the ocean rooms are stunning and their island beach is very nice and secluded. The employees were all very nice across the board. The bad news is that the resort needs a major overhaul. Our room was furnished like a Four Points from Sheraton with out dated furniture. Stains on the... More 

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Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our 3rd time at this resort although the last was probably 20 years ago (all on a company rewards trip). Yes, parts of the resort are showing age but our room was great looking out over the bay. The hotel staff was great...bartenders out by the pool and Danielle our waitress at Chops the steakhouse were amazing...as was our dinner... More 

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

No system for check in process... more than 1 hour waiting until get a room. Due to the late check in and extensive and full hotel capacity the facilities can not be used since all closed after this late check in. Room ocean view was also reserved as preference but the room was give it to another tourist.

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Fort Wayne
1 review
5 of 5 stars Reviewed 2 days ago NEW

El Conquistador was an amazing and relaxing place to get away. Started great with the front desk personel, Yesenia was so friendly and helpful. Thanks Yesenia The views from the cliffs and infinity pools were incredible. The private island is so beautiful and relaxing. We have been to Hawaii a couple times, Bahamas, and Jamacia but would come back to... More 

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Northport, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall, we had a great time and I would definitely go back. The price is a little steep, however, for what I feel you are getting. We were constantly running into small problems with housekeeping and things falling apart. The place is definitely in need of a few repairs. If I was not paying so much to stay here, I... More 

Review collected in partnership with Waldorf Astoria

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St. Louis, MO
Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited a week at this resort and loved every minute of it. The staff is especially kind and very helpful. It is a very kid friendly place but the layout of the facility is very adult friendly as well. The restaurants on site are superb and the recommendations of the staff for offsite eating were spot on. I would highly... More 

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Seacrest Beach, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

El Conquistador is a very beautiful, scenic and luxurious place for a vacation, wedding, conference, and most important family vacation. We were very impressed with the vast amount of restaurants, shopping, choices of pools, waterpark and fantastic private beach. The staff was very professional and accomodating and made sure that we were comfortable and happy. We enjoyed the entire property... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

While I am not a fan of mega-resorts I was on a rewards trip for business and had no choice. It is a great place for families. The staff does a good job of making you feel welcome. The food is ok but the resort has beautiful surroundings. Our rooms were recently updated, however, the hotel is showing its age... More 

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1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was our third visit. 20 years ago we were amazed at the fabulousness of this place. Everything was great at that time. On our second visit two months after 9/11/01, we assumed that the lack of cleanliness was due to a leaner staff resulting from the lack of folks traveling overall. Understandable. Expectations are everything, aren't they? Ours were... More 

Was this review helpful? Yes 4
Chatham, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit to the El Conquistador. Both times we had an amazing stay. The grounds are beautiful and well maintained and the staff couldn't have been friendlier or more accommodating. While the actual resort does not have a beach, a short trip on the ferry to their own private island is worth it and more than makes... More 

Review collected in partnership with Waldorf Astoria

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Hotel Review Summarization

What travelers say

  • Golf course(55)
  • Very nice(29)
  • Very good(22)
  • Strip house(20)
  • Ferry ride(18)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Would not recommend(6)
  • Hot tub(6)
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