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El Conquistador Resort, A Waldorf Astoria Resort

4.0 of 5 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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El Conquistador Resort, A Waldorf Astoria Resort
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El Conquistador Resort, A Waldorf Astoria Resort
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4,160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Coral Gables, Florida
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed on the El Conquistador property in late September with my fiancé and her parents for a weekend away from the hustle and bustle. The drive from the airport in our rental wasn't bad, and upon arrival the check-in process was relatively quick and easy. El Conquistador Resort is GIGANTIC! They've got rooms located within 4 different villages, a... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed yesterday NEW

Beautiful property & views of the ocean. But the hotel was did not offer any evening activities, such a bar with live music. The fitness club was closed for renovations and the offered the gym in the spa which was ridiculous. The staff at the registry were polite but any where else in the hotel it was like pulling teeth... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

I am outraged! My husband's family has an October get away every year, always to same hotel. What's new? I'm sick now, not before. What did I notice? OMG, the hotel, a Waldorf Astoria chain, had NO reasonable disability accessibility!!! I'll tell you my story, but keep in mind, I'm not in a wheel chair, yet I can't stand or... More

Was this review helpful? Yes 1
Washington Dc, District Of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Was very disappointed in the customer service from the front desk,didn't expect snobby ladies. Having side conversations while helping us was a turn off. The grounds are amazing,the views are nothing I have ever seen . Could use some attention to the rooms,hall ways,and details of the property. The food was better then normal resort food. The bellmen were amazing.... More

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Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My sister and I checked in on October 14th. The check in was super fast and the girl was a delight. She upgraded us to an oceanfront room...amazing views, clean, and fresh room. The balcony had two chairs with a small table which was perfect. The hotel seemed pretty quite the three days we were there, which was nice. Every... More

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Saratoga Springs, New York, United States
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently spent a long weekend at El Conquistador Resort to celebrate our anniversary and it far surpassed our expectations in every way. The views from the resort are breathtaking, service is impeccable and the staff goes over and above to meet the needs of each customer. The resort was full that weekend and the service never suffered as a... More

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Syracuse, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel & grounds are beautifully kept...Wow factor everywhere you turn & best part is private palomino island just a short boat ride away...Plenty of restaurants/entertainment & the golf course is amazing...Must visit!

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Orlando, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I'm not going to write a lot, but this place far surpassed our expectations. From the moment of check in, the experience is enhanced by the friendliness of everyone that works here. All the workers want to make your vacation top notch. They all seem vested in it, especially Eli and Joey in the Chophouse. Very engaging and interesting. The... More

Was this review helpful? Yes 3
Tarrytown, New York
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

We arranged for t time and when we arrived at 700am we were told we had to buy an overpriced polo shirt in order to play on the course. Total waste of time .Greens were also very dirty and managment from hotel was no help.

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New York, New York, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Everything was amazing. A beautiful resort with beautiful views and lovely helpful staff. Our check-in was fast and pleasant. She even changed our room to one she thought to have an even nicer view. The room and view was EVERHTHING! the private island, Palomino, is so beautiful with lots of beachfront space so you don't feel crowded. I particularly enjoyed... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Golf course(60)
  • Very nice(37)
  • Very good(22)
  • Strip house(22)
  • Ferry ride(19)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Hot tub(7)
  • Would not recommend(6)

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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