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El Conquistador Resort, A Waldorf Astoria Resort

4.0 of 5 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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#2 of 3 Hotels in Fajardo
4,118 Reviews 3.5 of 5 stars
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El Conquistador Resort, A Waldorf Astoria Resort
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El Conquistador Resort, A Waldorf Astoria Resort
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4,118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

My fiancé and I were gifted a weekend to Puerto Rico for our honeymoon from my parents and I was really excited when my mom told me she booked us a room at the conquistador. I stayed there when I was about 8 or 9 years old and remembered the beauty and numerous activities in the resort. Upon arriving in... More

Was this review helpful? Yes 1
Danbury, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Bad: Value is low considering how much you pay to stay here. The rooms were of average quality, the bathrooms are a bit old (and is no lock on the doors) There is a red ant problem in the rooms, you have to pay for parking, which is absurd considering where the hotel is in relation to anything…it would be... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
New York, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I read some good reviews and some horrible reviews before headed to this resort. But once we arrive, it was BEAUTIFUL. I would say don't listen to what people write and just experience it for yourself. We had a great time. I would recommend renting a car from the airport. It was $39 for 4days and $60 for insurance. And... More

Review collected in partnership with Waldorf Astoria

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roselle, United States
1 review
1 of 5 stars Reviewed yesterday NEW

we stayed here for our honeymoon last wk , it was the second hotel out of the three hotels we checked in at ( we stayed at san juan for 3 days then moved to fajardo and last day at rio grande) the outside looks good but when you go in the rooms, you will see how old it is... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
Morrilton, Arkansas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We've been to Puerto Rico numerous times & decided this time to try staying at the E.C. resort, for one thing, we got a good pkg. deal (thru Cheap Caribbean) & we wanted to go out to the beautiful Palomino Island, an exclusive treat for the resort guests only. When we 1st got there, it was Very overwhelming, as this... More

Was this review helpful? Yes 4
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We value so much our guest feedback and thank you for taking the time to write a review of your most recent stay at El Conquistador. Casa Del Mar is a great partner of the resort and they do provide excellent service for all your snorkeling and diving requests. They are certainly highly recommended! We appreciate your comments about the... More

DeSoto, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent 3 days here with my wife. Check in was easy. The hotel was not crowded . We rarely saw other guests in our section. The grounds were immaculate. The hotel lobby was beautiful, the pools and waterpark were also very nice. Our room was on the 5th floor overlooking the golf course and ocean. A gorgeous view. We did... More

Was this review helpful? Yes 2
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We thank you for choosing to stay at El Conquistador and for the amazing feedback you have provided. We certainly value our customers comments as we are always trying to make improvements. We agree that it is difficult to do everything available for our guests during a three day stay. If time permits, a 5-6 night stay is highly recommended.... More

San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

When people come to PR I always recommend El Con because it is mid range in price for the best views and family friendly amenities in the Fajardo area if not all of PR. We've been staying here for over 6 years and it is always my favorite place on the island. We live on the beach in San Juan... More

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Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you so much for your continued loyalty to the property. We thank you for choosing to stay with us during your most recent stay and thank you for the valuable feedback you have provided. I can assure you that all top management has read your thoughts, and appreciate the candid feedback. We are always trying to make improvements where... More

1 review
4 of 5 stars Reviewed 3 days ago NEW

This was our 2nd time here. The first time here was about 2years ago and everything was amazing,but this time room# 1414 was a disappointment the rug had a huge stain, the lamp shade on the table has water stain the room smelled damp and when the house keeper went to do the room it looks like she did a... More

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Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We thank you for staying with us for a second time. Your loyalty is certainly appreciated! Thank you for pointing out some of the challenges during your stay. I have ensured that your comments have been shared with senior management at the resort. Thank you for pointing out Marisol's efforts at the front desk, we will certainly recognize her for... More

St Pete, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Lots to appreciate about the location. The food is average. Check out the great restaurants in town. Spa is not world class, the people are great but the facilities are average. The quaint Tram is fun for kids, Island is fun. The pool bar is good. The room was nice the Marina is nice Do not go to the Stingray... More

Review collected in partnership with Waldorf Astoria

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San Juan, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are looking for the best of the best in Puerto Rico, this is definitly of the best 3 hotels in the island if not the best. Luxury rooms, amazing views, the villas OMG great!, the Coqui Water Park excellent for kids, the beach the second best of the island, the islands, the food! Well is great!. I highlly... More

Was this review helpful? Yes 3
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We truly appreciate you taking the time to write a review of your last stay at El Conquistador. The feedback is very valuable to our Staff and management Teams. We hope that you will want to return to Paradise again in the very near future! Thank you! More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(60)
  • Very nice(37)
  • Strip house(22)
  • Very good(22)
  • Ferry ride(19)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Hot tub(7)
  • Would not recommend(6)

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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