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All 3 Fajardo hotels

El Conquistador Resort, A Waldorf Astoria Resort

4.0 of 5 Resort   |   1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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66%
Ranked #2 of 3 hotels in Fajardo
A recent review
5 of 5 stars reviewed yesterday
stevevargas03 Queens, New York
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3,906 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (863)
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English first
Queens, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived and we were impressed by the staff and the wonderful service from the front desk. I want to thank the housekeeping staff also the splash bar nono, Ivan, angel great service and so professional. I also wanted to sat thank you for making our day a trip to die for. We were more then happy. The island is... More

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Portsmouth, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've stayed here lots on business and it's a great relaxing place. The rooms are a good size, but can be noisy depending on the neighbours and some rooms possibly need the bathrooms updating. But, overall, I keep coming back, it's special! Make sure you get down to the stingray restaurant on the marina, that my favourite.

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omaha
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Booking the Waldorf Astoria, the name alone sets a standard that fell well below in Puerto Rico. Besides several mistakes w our room, getting one king instead of 2 queens, and confirming before we arrived that we had 2 beds- there was missing maid service for days. The fold out bed had springs popping out of it. When I complained... More

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Salinas, Puerto Rico
1 review
5 of 5 stars Reviewed yesterday NEW

we had a wonderful vacations. Palomino was incredible, Jetski and horse riding besides the beach. My wife went to the spa and she felt in love with the people and the service. Coqui water park was a great experience and it was a must to everybody stayng in the hotel.

Review collected in partnership with Waldorf Astoria

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San Juan, Puerto Rico
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Was looking for a little peace and quiet for the weekend and definitely got exactly that. The hotel is so pretty so are the rooms. It was very big with the most amazing view and balcony. Ordered some room service for breakfast and it was nice, not great but nice. (didn't take too long which is a plus) The pools... More

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at eh El conquistador Resort July 15-19, 2014. I received an email from Guest Experience and VIP Manager Maricely del Rio Santiago prior to our trip there. She booked restaurants, an excursion in the bio-lumninescence bay and put is in an awsome room on the 3rd floor with an ocean view and easy access to... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW

My husband and I chose to come here for our honeymoon after being married in Condado. After being here for 24 hours we both decided we should have just stayed at the Condado hotel where we were married. Out side of the friendly girl at the front desk and ONE bartender the rest of the staff was rude and dismissive.... More

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Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

I really want to apologize for the inconsistent service that you received during your stay this past weekend. Our goal is for all guests to leave the resort with a satisfied feeling and we certainly fell short of our goals during your stay. Yes, this past weekend was one of the busiest weekends of the year, but it does not... More

Greensboro,NC
Top Contributor
181 reviews 181 reviews
180 hotel reviews
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

To start, the El Conquistador is absolutely a stunning resort. Set on a cliff overlooking the ocean on one side and the rain forest on the other, it is hard to find a much better setting. And less than an hour to El Yunque National Forest - fun. The hotel is upscale throughout - with a Caribbean feel yet still... More

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Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to provide a thorough review of your stay at El Conquistador. Yes, during the month of July and during other major holiday weeks, the resort certainly hosts a large number of families. The resort is kid-friendly with Coqui Water Park, Palomino Island, and Scout About, to just name a few of the big attractions... More

TOA BAJA, Puerto Rico
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is the first time me and my family stayed at El Conquistador, eventhough we live in Puerto Rico. We really loved everything about the hotel. Excellent staff and service for locals and from tourists.

Review collected in partnership with Waldorf Astoria

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Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for choosing to stay at the El Conquistador. I see this is your first visit and hope this will become a more frequent get away for you and your loved ones. I appreciate the kind feedback and look forward to your return again soon. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The girls at this coffee shop are amazing!!! I just got back from vacation with my family and we had an amazing time at el conquistador!!!! Before we came to puerto rico a few friends from work who are Puerto Rican told me that while we were there we absolutely must try one of the local fruits called canapes. Well... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(60)
  • Very nice(37)
  • Strip house(22)
  • Very good(22)
  • Ferry ride(19)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Hot tub(7)
  • Would not recommend(6)

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island or the brand new water park - it's all part of this Caribbean paradise. ... more   less 
Number of rooms
918

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