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El Conquistador Resort, A Waldorf Astoria Resort

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1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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1 room 1 guest
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El Conquistador Resort, A Waldorf Astoria Resort
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5,321 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
1 review
1 of 5 stars Reviewed today NEW

The only thing good about our stay was the weather and when we were able to leave this awful resort to go off- property. How this is a "Waldorf" property - I am shocked. I received a very nice / expensive pair of sunglasses prior to going to PR on vacation only to have them boldly stolen by one of... More 

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Ponce
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stood in El Conquistador with my husband and 2 boys for 4 days and 3 nights for a family vacation last week. It was wonderful and most memorable! I had called a couple of days before and spoke to a concierge (who was very polite & helpful) about my boys and I who are gluten and dairy intolerant. She... More 

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Charleston, South Carolina
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12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the el Conquistador in the las brisas wind for four days and wished I could have stayed longer. Our room was ocean view king with balcony on the 3rd floor. Our view was beautiful overlooking the marina and their private beach Palomino Island. the door to our hotel room led right out into the beautiful garden area which... More 

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New York City, New York
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is the 3rd time we stayed in the las Casitas Village. We like the water park, the private island and all the pools and amenities the resort offers. The restaurants are on the expensive side but it is expected when one goes to a resort. We loved the lobster, skirt steak and pork dishes of La Parrilla. We also... More 

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Fairfax County, Virginia
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10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Staed there for 3 nights last week. Awesome view and very nice pool area. Have to take a tram down to water level and take a 10 minute boat ride to get to a beach though. Breakfast buffet there is barely average that really doesn't represent a Waldorf Astoria Resort.

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Coral Springs, Florida
Level Contributor
930 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 332 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a beautiful property on the east end of the island, setting a top a hill overlooking the Atlantic. They have a private beach at the bottom of the mountain, bring sun screen and bug spray. This hotel has been restored to its original 5 star condition. The tropical vegetation, birds and wildlife are Puerto Rico. The staff is... More 

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New York City, New York
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5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have been to Puerto Rico before but my partner had not, I did not want to go to the typical hotel on the strip in San Juan. Picking Fajardo was the best choice, it was surrounded by nature and the resort is huge, well kept, and beautiful. not sure why the negative reviews we had an amazing time. the... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We chose to stay at this resort because it's very close to the ferry and has it's own private beach. I have to say that the beach was so beautiful and I had been using the photos taken there as my desktop background. Services were good too. Our room had some strange smell at first, so we called the front... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I would not have set eyes on a 5-star hotel if not referred by my VISA Signature concierge. The price is quite good for a 5-star. Once we got there we were pleasantly surprised by its value. The hotel itself, with its buildings and landscaping, can be a tourist spot itself worth visiting; the restaurants there have the view and... More 

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Steven S, Director of Sales at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We are so happy you enjoyed our home and all we have to offer. It is our desire to continue to elevate our services and amenities for the future to bring our guest more of what our lovely island of Puerto Rico has to offer. More 

Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is not a 4 or 5 star! I've never stayed in such a dirty, old room with terrible bedding. We got there late at night & our room had a lizard in it, they did send someone to retrieve it, but couldn't. MY son refused to sleep in the bed & slept in mine. We both woke up with... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Golf course(55)
  • Very nice(29)
  • Very good(22)
  • Strip house(20)
  • Ferry ride(18)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Would not recommend(6)
  • Hot tub(6)
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Beach (28)
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Garden View Room (79)
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La Marina Village Ocean View Room (67)
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Pool (22)
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Restaurants and Bars (24)
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The Hotel (84)
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Two Bedroom Ocean View Suite (167)

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