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El Conquistador Resort, A Waldorf Astoria Resort

4.0 of 5 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
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El Conquistador Resort, A Waldorf Astoria Resort
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El Conquistador Resort, A Waldorf Astoria Resort
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4,353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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new york
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just love this resort. It is breathtaking from the moment you arrive and see the large Botello sculpture with the sea in the background. It is quite sprawling, but everything is gorgeous and there is so much to do. The staff could not be more helpful and the rooms are pretty. Special compliment to Alvin who served us at the... More 

Was this review helpful? Yes 3
Wolcott, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Staying at the Conquistador is a wonderful experience for my Family. The pools are nice, Coqui Park is fun; my son and I went down the slides so many times. Palomino Island is an awesome escape. The stay is in general is great escape and we go every year.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I had an incident, with my car and the valet parking manager went above the call of duty and exceeded my expectations. He assisted me, in the situation, from start to finish and I was completely satisfied, with the outcome. This situation demonstrated to me just how far they will go to ensure their guests are satisfied. My experience with... More 

Was this review helpful? Yes 1
Calgary
Top Contributor
109 reviews 109 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a VERY large resort, not just in its footprint, but also on the 500 acres it sits on (includes a golf course). The resort is dated, but in good shape. We had adjoining ocean view rooms that worked perfect for our family of five. The place feels a bit like an all-inclusive resort the way it is laid... More 

Was this review helpful? Yes 1
Boston
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The El Conquistador in Fajardo, Puerto Rico is a large, comfortable hotel with amazing ocean views and an awesome private beach on Palamino Island, a short ferry ride away. The secret on Palamino Island is to make friends with your waiter, in our case, Alvin, who is a gem! Then ask him to set your chairs up for you for... More 

Was this review helpful? Yes 2
Oceanside, California
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A huge resort complex with large rooms. Personnel at the resort are extremely helpful and friendly. There are multiple dining options with food that is both healthy and tasty. We were there for a wedding and the facilities and support were outstanding. The wedding was held on Palomino Island (a private island owned by the resort) that provided a beautiful... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

The resort was fine for the conference we attended. Restaurants were fine as there isn't much in the area. Going to Palomino island was well worth it as part of the perks of staying at El Conquist. We had lunch there as well as snorkeled. Alvin was our waiter and he was charming, muy carinoso.

Was this review helpful? Yes 1
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing feedback about your experiences at Palomino Island while staying at El Conquistador. So happy to hear you received "charming" service as we know this contributes to the lasting memories. We hope you will be able to return in 2015 on a leisure trip this time! Hope to see you soon.... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Having spent several days at the Wyndham Rio Mar and several days at el Conquistador I feel I can offer insight. I'll keep this short and sweet. Don't stay at Elconqistador I repeat Do Not stay at Elconqistador. The Wyndham was a wonderful experience, the staff are trained in the details and it shows. The Wyndham has an amazing pool... More 

Was this review helpful? Yes 3
Sydney
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

the hotel itself was pretty good - room was clean and spacious with free WIFI. The jacuzzi was fantastic, had it all to ourselves in the morning after breakfast - with fantastic view of the ocean & islands. Towels were provided at the pool also. major gripe was the "private island" wasn't private - locals on catamarans practically docked on... More 

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Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

It is great to hear about the pleasant stay you recently had at El Conquistador. We appreciate you choosing to stay at the resort and for taking time to provide feedback. It response to your concerns about the island, the island is very safe and secure. We certainly provide and care for a safe environment for our guests. As a... More 

Champaign, Illinois, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good place that has everything! A pier, a private island with jet skiing, hiking and beach, a water park, restaurants, golf, small shops and a gigantic pool. The water park is extra but it looked good for kids. The island is awesome. There is a fairy that takes you to the island and depart every 30 min... More 

Was this review helpful? Yes 3
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you so much for sharing some of the highlights from your recent stay at El Conquistador. I agree that there are so many options for all ages at the resort. From the water park to Palomino Island and the pools....we have plenty of options for fun in the sun. Hope to see you return to El Conquistador in the... More 

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Hotel Summarization (Beta)

What travelers say

  • Golf course(60)
  • Very nice(37)
  • Very good(22)
  • Strip house(22)
  • Ferry ride(19)
  • View rooms(15)
  • CUSTOMER SERVICE(12)
  • Hilton Honors(10)
  • Hot tub(7)
  • Would not recommend(6)

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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