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Retreat Guesthouse Luxury Suites

Certificate of Excellence
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6 Newcourt Ave Retreat Heights, Falmouth 00000, Jamaica
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1 room 1 adult
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87 Reviews from our TripAdvisor Community

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London, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Room clean and comfortable. Food was extremely good, rice, the best I have ever tasted. The owner and her staff were very helpful and welcoming. I would recommend this hotel to all my friends. In answer to "Would not return" water pressure is a problem throughout Jamaica.

Helpful?
Thank barbara s
New York City, New York
1 review
2 of 5 stars Reviewed 1 week ago

This is a mansion that impresses on first arrival, however once settled in you realize many things don't work such as water pressure in the showers. There is also a foul odor in the rooms that come from somewhere. The Staff is small, hardworking, and efficient in getting the meals prepared. We were a large group and there could have... More 

Helpful?
Thank joseph d
London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We received a warm welcome. A good briefing on getting around the area. Food was wonderful. On our second night we were welcomed to be part of a family gathering in the dinning area. I have been visiting Jamaica for 15 years and this is the best welcome I have received outside of the homes of family and friends.

Helpful?
Thank David_Shenfield
Oshawa, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

A great Jamaican warm welcome awaits you from Miss G and her staff, Keno and Marley (and a shout out to Mr Brown and Peter too!!) They go out of their way to make you feel like a really special house guest-a great way to relax and feel at home! Even though I was travelling solo, I felt safe and... More 

Helpful?
Thank susankw2016
London, United Kingdom
1 review
5 of 5 stars Reviewed December 31, 2015

My wife and I honeymooned here in the lush and plush honeymoon suite. We extended our stay here on the strength of the service delivered, the warm hospitality, and the ever-present willingness to facilitate our needs. The games room and pool were adequate to our needs; the sorrel and the home-made fruit punch -- simply out of this world. Make... More 

Helpful?
Thank rpalmer2015
1 review
4 of 5 stars Reviewed December 29, 2015

This Beautiful Property is located in a very quiet area of Falmouth. I must say my stay at the Retreat guest house was on point and impeccable. My family and i had been staying at another guest house that wasn't half as amazing as this one. Although i only stayed for 1 day it was a most charming stay. The... More 

Helpful?
Thank Tamicka G
Kingston, Jamaica
1 review
3 of 5 stars Reviewed November 4, 2015

This property is lovely and a good time can be had, if the proprietor is away. The treatment received by my group was really repulsive. Issues with meals portions, time to be served, paying extra money to turn a/c on in the rooms, what time to lock off lights in public areas, not having security guard open the gate from... More 

Helpful?
Thank charmsbk
JoyceGrant1, Manager at Retreat Guesthouse Luxury Suites, responded to this review

Regarding ( nice property, no so nice proprietor) i am in complete shock and amaze at this review, i just want to say i been running this little guest house for a while now and some nice things said about me and some not so nice, However this one i have been working to help their needs and their budget... More 

Kingston, Jamaica
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 21, 2015

Stayed at the property with a group of friends (about 10) - 2 per room. Our room was large and very spacious and everything looked in place but there was no AC. One of the beds had some tiny insects in between the sheets so my roommate could not sleep in it. Breakfast was a disaster. The food prepared was... More 

Helpful?
2 Thank Sylvia A
Kingston, Jamaica
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 20, 2015

The Retreat Guesthouse: As a resort, there is a lack of amenities. As a place to store your bags while exploring the area, it is overpriced and removed from points of interest. The rooms are opulent, honeymoon quality, but it is necessary to pay extra to use the air condition, making it hot at night. Food was very good, but... More 

Helpful?
1 Thank Dennis M
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 16, 2015

My husband and I stayed here for two nights. We wished we had 2 more! We arrived late (after midnight) and Joyce was absoultely fine with our late arrival. When we awoke the next morning we saw the peace and tranquility the beautiful house sat in. We were the only guests staying there at the time, and it felt like... More 

Helpful?
Thank Minskilover
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