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Al Manshar Rotana Hotel

Certificate of Excellence
adjacent to Al Manshar and Al Kout Malls | PO Pox 47008, Fahaheel 64021, Kuwait
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1 room 1 guest
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Al Manshar Rotana Hotel
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159 Reviews from our TripAdvisor Community

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Traveler rating
    82
    63
    9
    4
    1
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122
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (56)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (36)
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Milan, Italy
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

you can definitely find the usual Rotana style in the approach of the staff, they are very kind. However the building it is a lower level with respect to other UAE hotel of Rotana chain. So if you have that in mind you will find something different in the common areas. The quality of the sleep is good and the... More 

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Kuwait! Thank you very much for staying at the Al Manshar Rotana Kuwait and providing us with your feedback during your recent stay with us. We appreciate your positive comments as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. I... More 

Windsor, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff are helpful, changed my room to a higher floor as i prefer being on the top floors instantly. the food was good, room was always clean, internet was a bit slow but decent. hotel is next door to a new mall construction, but this will add great value to the hotel as it will be even closer to amenities.... More 

Was this review helpful? Yes 1
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Kuwait! I am delighted having received a positive review from our valued client such as yourself. Your comments on your experience with the accommodation, hotel facilities such as the swimming pool, the food as well as the level of hospitality & service that my team had provided you is much rewarding. At Al Manshar Rotana Kuwait, we... More 

Toronto, Ontario, Canada
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for 2 weeks straight. The rooms are very comfortable and well appointed and the beds provide for a good nights sleep. Staff are extremely helpful and always available to assist. Hotel security is first rate with all visitors passing through a metal detector and luggage is x-rayed - cars are also checked as they... More 

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Hotel! It gives me great pleasure to go through the wonderful review that you have personally taken time to write on. We were honored by your encouraging comments on our services and we are glad you enjoyed the breakfast and different theme nights at Failaka restaurant. I will definitely pass on your comments to... More 

Dubai, United Arab Emirates
Level Contributor
70 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel was the only option we had as it is close to the client. It is obviously catering for the O&G industry. However, it is in dire need of updating. The major redeeming factor is the staff who are fantastic and will go obove and beyond the normal call of duty to ensure you are happy. It's just a... More 

Review collected in partnership with this hotel

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Kuwait! It was indeed a pleasure receiving your feedback pertaining to your recent stay with us. I was happy to know that our services have matched your expectations and rest assured that these will be shared with my team. I also appreciate your comments on improving our facilities as we are committed to constantly... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2015

I got a super complement deluxe suit upgrade which made our stay amazing, thanks for the decent pleasant front desk stuff. I recommend to enjoy your anniversary , birthday or any special event there.c

Review collected in partnership with this hotel

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Greetings from Kuwait! Thank you for staying at Al Manshar Rotana and taking time to write your comment on us. I am delighted to know that you enjoyed your recent stay and the services offered have reached your level of satisfaction. We have passed on your compliments to the Front Office Team who was most pleased at your gesture. I... More 

Roatan, Honduras
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

The Rotana at Fahaheel offers you that sexy Mid-East sassiness. The staff want you to feel happy and comfortable. So, when you go there keep that in mind. Let them know what you need. They'll deliver.

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Kuwait! I am glad that my team were able to contribute in making your stay with us a memorable one. We look forward to welcoming you back soon where we promise you with many more treasured moments. Best regards, Imad Zaboura General Manager More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 19, 2015

My husband has visited the hotel for business for three times. I have seen photos and receive his feedback and as a summary the hotel has nice facilities, the swimming pool and gym are clean, new and well maintained. Rooms are clean, good organised and the room service is nice. Food is tasteful and there are a lot of options... More 

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Kuwait! It is with great pleasure and rewarding receiving your valuable feedback during your recent stay. Your satisfaction with the hotel facilities and the hospitality of our colleagues gives us the motive to further enhance our services. Please do accept my sincere apologies for the inconvenience that you and your family experienced with regards to the smell... More 

Dammam, Saudi Arabia
2 reviews
4 of 5 stars Reviewed May 18, 2015

Good to stay. Its in nice location, good food, good hospitality, nice atmosphere with smoke & non smoke area by which there will not be any disturbances for the non smokers by the smoker. Really it was Good Night

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Greetings from Al Manshar Rotana Kuwait! It is truly rewarding to know that you were satisfied with the services and offers we provided to you during your stay with us. We will definitely share these remarks with our team members and rest assured that we will continue at the same level of hospitality and service at all times. Thank you... More 

bahrain
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 17, 2015

We stayed, myself and two kids, in this hotel in May 2015. The hotel is in not so far from the city and very near to the sea, a mall and a Jamaa Masjid. Soon there will be a mall directly next to it and will allow access thru the hotel. For the time being, the hotel is not taking... More 

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Kuwait! I would like to thank you for taking the time to write back on your personal experience with us. Please accept my sincere apologies for any displeasure and inconvenience that we may have caused you and your family during your recent stay, assuring the best of our intention and those unintentional service deficiencies would never occur... More 

Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 13, 2015

I don't know why I booked this hotel although I knew it was far from the city center. Perhaps because of the Rotana brand which I like. Anyway I was in Kuwait with the wife for a weekend trip which was fantastic. The valet parking was nice & polite throughout the whole stay especially the Egyptian man whom I didn't... More 

Was this review helpful? Yes
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Kuwait! I certainly appreciate your sincere feedback and I would like to thank you for writing on your personal experience with us. On behalf of my team, I sincerely apologize for the way that you and your wife were dealt with during your stay with us. In addition, please note that our location is not very near... More 

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