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Al Manshar Rotana Hotel

5.0 of 5 adjacent to Al Manshar and Al Kout Malls | PO Pox 47008, Fahaheel 64021, Kuwait
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Certificate of Excellence 2014
Al Manshar Rotana Hotel
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Al Manshar Rotana Hotel
Al Manshar Rotana Hotel
Al Manshar Rotana Hotel
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126 reviews from our community

Traveler rating
    69
    49
    5
    2
    1
See reviews for
6
8
9
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • All months
    (126)
  • Mar-May only
    (38)
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    (24)
  • Sep-Nov only
    (39)
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    (25)
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A very nice hotel with very friendly efficient staff. Excellent breakfasts with an amazing range of dishes on offer. Very good spacious rooms some with a sea view, although these also look out over a building site where a new shopping mall is being constructed. This side of the hotel can be a bit noisy at times although it is... More 

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Hotel! I want to take this opportunity to sincerely thank you for providing us on a detailed review with regards to our service and facilities. It was indeed a pleasure to know that we were able to meet with your expectations. Thank you once again and i do hope to have the pleasure of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I came here to work at the Equate refinery with a group of coworkers and stayed almost two weeks. The hotel staff is tremendous with professional aptitude and overall generous hospitality. The pool on the roof is stunning. Everyone was friendly and helpful and the breakfast was amazing! I drink tea with milk now. We came all the way from... More 

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Hotel! Thank you for your comments, which I was delighted to receive. I was pleased to know that you have enjoyed your stay and meeting with us. As you know , we are constantly striving to achieve the highest standards of service whatever the circumstances are, so it is always very rewarding for my... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

If you're working in the industrial area of Kuwait the best and most convenient hotel is the Manshar Rotana. The rooms are spacious and the beds comfortable. The restaurants are 3 star but adequate. The staff a wonderfully helpful. And best of all only 10-20 minutes from work. The only downside is there's a hotel extension and mall being built... More 

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings and thank you very much for your wonderful review. Your satisfaction with the hotel facilities and the hospitality of our colleagues gives us the motive to further enhance our services. Please do accept my sincere apologies for the inconvenience that you experienced during your stay with regards to the noise from the construction site. Thank you once again... More 

abudhabi
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 24, 2014

Upon check in with a colleague on a business trip, we were told that an upgrade had been given with for both of us together in a two bedroom apartment..... As if it was a lifetime offer not to be missed. We refused and asked for our original bookings....only to realise that the hotel was overbooked and that the duty... More 

Was this review helpful? Yes 1
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Kuwait! I really appreciate your sincere feedback and I would like to thank you for writing on your personal experience with us. On behalf of my team, I sincerely apologize for the way that you and your colleague were dealt with during your stay with us. Please be assured that I am looking into this issue personally,... More 

Tallahassee, Florida, USA
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014

I could not have asked for a better place to stay! I am on a business trip and staying for 6 weeks. I did not feel that I was in just a hotel. Besides the comfort of the room, it is spacious , spotless clean with everything needed for a luxurious stay. The staff is outstanding! Professional, friendly, sincere, and... More 

Was this review helpful? Yes 2
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Kuwait! I want to sincerely take this opportunity to personally thank you for the general overview that you have mentioned in your review. Your comments on your experience with the accommodation, hotel facilities such as the swimming pool, the outlets as well as the level of hospitality & service that my team had provided... More 

Muscat, Oman
1 review
5 of 5 stars Reviewed October 9, 2014

well trained and hospitable crew. Good effort which will need to be maintained in future too. will recommend Rotana when people visit Kuwait. Will be a regular guest too due to satisfaction during my stay. all the best.

Review collected in partnership with this hotel

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AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Kuwait! First of all, i would like to thank you for taking the time to write in detail on the facilities and services that you were able to experience during your stay with us. It gives us immense pleasure to know that we were able to contribute in making your stay with us a... More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

A very good property located very close to KOC and KNPC offices. For people visiting for oil & gas related business visit stay the location is perfect. The rooms are very spacious with excellent amenities. I particularly loved there roof top infinity pool which has an excellent view. The staff was very helpful and professional. The breakfast buffet is very... More 

Was this review helpful? Yes 1
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Kuwait! It gives me a great pleasure to have received your detailed comments about your wonderful experience you had with us. I was happy to know that our services and facilities have matched your expectations and rest assured that these will be shared with my team. Thank you for your valuable feedback and you... More 

Fahaheel
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 9, 2014

This hotel is an hour's drive from the city and situated close to a loud mosque and between an oil refinery and a building site . It is very noisy with limited dining facilities. It did not meet the standards I expect of a Rotana hotel and I checked out after one dismal night. Not recommended at all.

Review collected in partnership with this hotel

Was this review helpful? Yes
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Kuwait! I sincerely apologize for the inconvenience that we may have caused due to the noise from the construction site. I really appreciate your sincere feedback on how we could improve our services here at Al Manshar Rotana. Looking forward to welcoming you back and and assure you of our best attention and services... More 

Kuwait, Al Kuwayt, Kuwait
Top Contributor
158 reviews 158 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 5, 2014

This is a nice & cozy hotel. You can get variety of veg & non veg food over here. It is a good hotel to stay for business travelers. The hotel has very good facilities to arrange short training programs or workshops for various industries located in Kuwait. It is a good hotel with regard to the quality of food,... More 

Was this review helpful? Yes 1
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Kuwait! Thank you for taking the time to share your reviews on your experience with us. I am delighted for the overall positive remarks and your feedback is much appreciated as we constantly strive to improve our services and facilities. We do hope to have a pleasure of welcoming you once again. Best regards,... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

I would like to express my gratitude and appreciation to all the staff in the reception with a very special reference and thanks to MR Ahmed Ali for his excellent way of receiving guests and achieving their needs. I found that he is doing his job in a very professional way. Please keep going in performing that excellent behavior. By... More 

Was this review helpful? Yes 3
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review

Warm greetings from Al Manshar Rotana Kuwait! We are happy to know that you had a nice stay with us and the services of our staff met your expectations. We have passed on your compliments to the Front Office Department especially to Ahmed Ali, who was most pleased at your gesture. We would like to thank you for your comments... More 

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Additional Information about Al Manshar Rotana Hotel

Address: adjacent to Al Manshar and Al Kout Malls | PO Pox 47008, Fahaheel 64021, Kuwait
Location: Kuwait > Fahaheel
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Manshar Rotana Hotel 5*
Number of rooms: 200
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Also Known As:
Hotel Al Manshar Rotana

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