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Richmond Nua Wellness Spa

Certificate of Excellence
Rustem Pasa Mah. Sahil Yolu Mevki, Sapanca 54600, Turkey
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Richmond Nua Wellness Spa
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Richmond Nua Wellness Spa
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147 reviews from our community

Traveler rating
    68
    50
    12
    13
    4
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10
74
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Turkish first
  • Any
English first
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    (147)
  • Mar-May only
    (38)
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    (34)
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    (40)
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    (35)
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Jeddah, Saudi Arabia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its a nice place esp fir spa lovers, but not value for miney fir the rest. Hotel rooms are spacious well maintained and great lake view from the rooms. Breakfast is excellent . The only problem is with the staff who are not too friendly and wont guide you properly, they have no knowledge about which bus would take us... More 

Was this review helpful? Yes 1
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. We would like to inform that your comments about the language will be taken into consideration and english traning has been given to our staff. If you planning to go somewhere in Sapanca ;... More 

Bursa
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 11, 2015

First of all, due to the price of the hotel, starting from the very first moment customer expects the very best and few negative experience can be tolerated naturally. The backbone of this hotel is the SPA and welness services which are rich with many options and satifactory in general. Towels slippers, kimonos, water etc. available without any problem. Room... More 

Was this review helpful? Yes 2
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and for your sincere comments in TripAdvisor which is very important for us. We greatly appreciate your valuable comments regarding our spa center and rooms to achieve the highest quality standards We would like to inform you that demands of our guests;... More 

Senior Contributor
28 reviews 28 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 18, 2015

We have been in this hotel for 1 night and 2 days for business meeting. SPA of the hotel was really nice. Staff was friendly and helpful. We had tried jakuzi, sauna, turkish hamam, bali massage, swiss massage, haviar face treatment and finally parafin for legs and hands. All was really good. Place is clean and smells wonderful. It was... More 

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Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. Your valuable ideas ensure us with high motivation to reach excellence in our quality level. The topic of Food & Beverage ; the orange juice is served with daily and your wishes and desires... More 

Muharraq
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2015

We have stayed there for 2 nights, location, facilities were amazing. Check in process delayed for more than 3 hours due to the many check in to be handle by the reception the time we reached the hotel as the receptionist told us and she offer to give us late check out later but in my opinion this was not... More 

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Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. Due to delay of check in process, we would like to apologize. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views.... More 

Istanbul, Turkey
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 8, 2015

I have been there with my family. Very relaxing place. Just next to lake. Spa was good. Rooms are quiet small but good decorated. Foods were good. Rooms were clean. Very closed to Istanbul. 1 hour and 30 minutes with car.

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Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest First of all, we would like to thank you for taking the time to share your feedback with us on Trip Advisor. We were pleased to learn that you have enjoyed your last stay. As the Richmond Nua Wellness Spa team, we are very happy to have met you and thank you once again for your views reflecting... More 

Istanbul, Turkey
Top Contributor
52 reviews 52 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 14, 2014

I have stayed there for a business conferance and I had realised that it is one of the nicest and quitest place to be. Highly recommend it to anyone who wants to relax and have wonderful time. Food and service excellent.

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and for your sincere comments in TripAdvisor which is very important for us. Your valuable ideas will motivate us to keep working in order to provide the service that our guests expect from us. We are looking forward to welcoming you again... More 

Ankara
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 10, 2014

A totally relaxing environment, decoration, interior design (a bit too much modern though) which helps you to relax and ease yourself after long hours that you'll absolutely enjoy spending, at the Richmond Nua Hotel's Spa. Located at the shore of Sapanca Lake, you feel at home with the good service and delicious food & beverage.. Food is very nice, personnel... More 

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your constructive comments. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in... More 

Paris, France
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

We stayed for two days. Let me cover in points: - Food is good. Wide selection and good quality. Breakfasts are great. - Spa and wellness services are nice. They need to help people more, though. I mean, you should be orientated well as to how to use and what not to do. - Rooms are comfortable, in-room equipment is... More 

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest; First of all, we would like to thank you for taking the time to share your feedback with us on Trip Advisor. I was delighted to read that you have enjoyed your overall stay, our services as well as your room and breakfast. Because of using the swimming pool with all our guests ; the group of friends... More 

Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 19, 2014

The place is excellent for people who seek total quietness, without much to do. I love to sit outside in the garden overlooking the lake, we stayed there for three days and frankly I wanted to stay more just to enjoy the excellent location of the hotel over looking the lake. But the place is not for people who want... More 

Was this review helpful? Yes 1
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest; First of all, we would like to thank you for taking the time to share your feedback with us on Trip Advisor. We were pleased to learn that you were generally satisfied with your stay even though you had a short stay. We would like to inform that your comments about the language will be taken into consideration... More 

Istanbul, Turkey
Top Contributor
52 reviews 52 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 12, 2014

Hotel is extremely quiet, especially during weekdays. Very nicely designed conceptual SPA areas and good massage treatments. Rooms are a bit cold in the SPA, so if you ask for extra towels the staff kindly help you. Rooms are cozy, they mostly have good lake view and the jacuzi is right next to the bed, inside the room although it... More 

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear guest, First of all I would like to thank you for having chosen the Richmond Nua Wellness Spa for your stay. I appreciate your positive comments about our hotel and our team members and you can be sure that I will share them with the team. Your valuable ideas will motivate us to keep working in order to provide... More 

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