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Richmond Nua Wellness Spa

Certificate of Excellence
Rustem Pasa Mah. Sahil Yolu Mevki, Sapanca 54600, Turkey
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Richmond Nua Wellness Spa
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217 Reviews from our TripAdvisor Community

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TURKEY
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice located hotel at Lake Sapanca, close to İstanbul. The Hotel is very quite and well furnished and has perfect breakfast and food service.İts Close to Sapanca promenade with many cafes and restaurants. I advise everbody to try and enjoy it.

Helpful?
Thank Seyahat_sever
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness Spa and for your sincere comments in Tripadvisor which is very important for us. We greatly appreciate your valuable comments regarding our hotel. We are looking forward to welcoming you in the very near future, one of the best equipped SPA’s of Europe and... More 

Riyadh, Saudi Arabia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Incredible .. It was my first time to stay at Richmond Nua Wellness Spa Hotel, this place was really awesome. I highly recommend this hotel. I stay their one night, and I would like to do that next time I go there. Especially for honeymooners and couples. Because they don't allow kids under 14 years old.

Helpful?
Thank Omar A
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and share your experiences. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. As the Richmond Nua Wellness – Spa team, we are very happy to have met you... More 

istanbul
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Very nice hotels.it is very quite and peacefull. Breakfast was perfect we had dinner in hotel also it was perfect Spa was perfect .room wAs so clean Seating area was very perfect in garden so peacefull Me and mywife were very satisfied with this hotel We. will definetly visit again

Helpful?
Thank emiromer
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and share your experiences. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. As the Richmond Nua Wellness – Spa team, we are very happy to have met you... More 

Istanbul, Turkey
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 31, 2015

It is only ca. 100 Km of th giant city of Istanbul which allows you feel that you are somewhere else on the mother earth. We stayed in a room that partially looking at the lake but even that was great. I strongly recommed to those that stay close by to give a try to this nearly perfect hotel.

Helpful?
Thank NicholaiHel
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness Spa and for your sincere comments in Trip Advisor which is very important for us. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

The food was not at all what I expected from five star hotel. The hotel management should rapidly take into consideration to change the quality of the food or else it will be their loss. But the spa experience was perfect. The location also was great.

Helpful?
Thank Pedpar
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and share your experiences. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. Due... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 20, 2015

I would definitely recommend the SPA; the setting is beautiful and relaxing, rooms are spacious, clean and welcoming. The only setback is the quality of food and drinks. The wine selection at dinner was not sufficient, the food quality was mediocre at best, particularly given the price level. Cocktails in the bar a total disappointment. Nevertheless, one of the best... More 

Helpful?
Thank murat i
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness Spa and for your sincere comments in tripadvisor which is very important for us. We greatly appreciate your valuable comments regarding our hotel. Our food and beverage department is informed about your opinion. We are looking forward your next visit. For any further question... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 2, 2015 via mobile

terms of location, this hotel is the best on sapanca lake !!! The staff are just nice and friendly especially reception staff. The open area for message and swimming is beautiful. I did not like the tast of the food too much.

Helpful?
Thank algithami
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your experience in Richmond Nua Wellness-Spa and your constructive comments In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable comments about our staff and spa made us very happy and... More 

Dhahran, Saudi Arabia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 2, 2015 via mobile

I stayed in this hotel for 3 days. It's beautiful located by the lake where you can relax and enjoy the view. Many beautiful restaurants are walking distance. It was raining most of the time so i used the message service and it was great. There are more than 8 different Saunas and waterfall. One downside is the smelly lobby... More 

Helpful?
1 Thank Jurifani_Traveler
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness Spa and for your sincere comments in Trip Advisor which is very important for us. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high... More 

2 reviews
5 of 5 stars Reviewed August 25, 2015

It's a beautiful, quite and relaxing place with good food and very clean rooms and environment. Though, in my openion they have a problematic reception and poor english speakers, but they are very kind.

Helpful?
Thank Fatima Z
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2015

We had booked 2 nights in this hotel in August 2015. Already upon arrival we were told that they cannot accept us. We were completely surprised by what they were saying. Basically they do not accept kids at all in this hotel!! The point i was really disappointed was that Süleyman, the hotel clerk, did not make any effort to... More 

Helpful?
1 Thank Aylin K
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your sincere comments in TripAdvisor which is very important for us. We greatly appreciate all comments made by our guests to achieve the highest quality standards. Relating to your comment, I would like to inform you, due to wellness and spa concept, we could not accept guests under... More 

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