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Richmond Nua Wellness Spa

Certificate of Excellence
Rustem Pasa Mah. Sahil Yolu Mevki, Sapanca 54600, Turkey
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Richmond Nua Wellness Spa
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Richmond Nua Wellness Spa
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165 Reviews from our TripAdvisor Community

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Traveler rating
    76
    53
    15
    14
    7
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11
85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Turkish first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (45)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (35)
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Beirut, Lebanon
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 10, 2015

We took a private bus from Istanbul to relax at the sapanca lake ... the lake it self brings comfort ...plenty of activity to do for both kids and adult ...simply a relaxing trip an escapade with good food, good services and great view

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, As the Richmond Nua Wellness – Spa team, we are very happy to have met you and thank you for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us... More 

Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 4, 2015

Richmond is a quite old hotel if you compare to NG in Sapanca, where a comparison has to be done as they are the only major players there. They have all similar facilities like Spa, baths etc, but I would rather advice the management to improve the quality of facilities more here in Richmond.

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Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First off all we would like to thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your comments. We are sorry hearing that Richmond Nua Wellness-Spa that is one of the best equipped spa's in Europe and that get the award of the most luxury destination... More 

Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 22, 2015

Definetely the best spa hotel in turkey. Great lake view at winter time. Ask for deluxe or corner suit room. Ideal for special occasions or weekend escape. Kids and babies not allowed helping you really relax. Food quality and selection is also good.

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Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness Spa and for your sincere comments in Trip Advisor which is very important for us. We greatly appreciate your valuable comments regarding our spa and wellness concept. We look forward to meeting again at Nua, one of the best equipped SPA’s of Europe and... More 

Sheffield, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 14, 2015

Stayed for 3 months in this hotel back in 2008 and had a really happy time here. Good food, bar-be-que on a weekend next to the pool were excellent. All spa facilities were very good and the staff were excellent. had a nice room with an amazing shower! The grounds went down to the lake and as the weather warmed... More 

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Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your positive comments. We were pleased to learn that you have enjoyed your last stay in our hotel. We would like to let you know loungers and beds are still placed on the lawns when the season... More 

Cologne, Germany
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 3, 2015

nice modern rooms, great view on the lake, very comfortable bed, luxury bathroom, equipped with everything you Need. friendly, nice english speaking staff, excellent breakfast, free Internet, free parking, very nice property ...Close to many Restaurants, quiet.... we had perfect stay. Thanks

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your constructive comments. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in... More 

Istanbul
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 2, 2015

Even though the hotel was empty they have given us the lowest floor room near the reception. The breakfast used to be better. I mean come on we are not in a low lovel turkish hotel. There were not even non-turkish cheese. Only turkish ones. It is an international hotel. I have recorded a wake up call. But the reception... More 

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Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your sincere comments in TripAdvisor which is very important for us. When you were staying at hotel ; our hotel’s occupancy was high. The all rooms are similar quality and one of the good rooms on second floor was given to you. We would like to specify that... More 

Jeddah, Saudi Arabia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 31, 2015

Its a nice place esp fir spa lovers, but not value for miney fir the rest. Hotel rooms are spacious well maintained and great lake view from the rooms. Breakfast is excellent . The only problem is with the staff who are not too friendly and wont guide you properly, they have no knowledge about which bus would take us... More 

Was this review helpful? Yes 1
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. We would like to inform that your comments about the language will be taken into consideration and english traning has been given to our staff. If you planning to go somewhere in Sapanca ;... More 

Bursa
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed February 11, 2015

First of all, due to the price of the hotel, starting from the very first moment customer expects the very best and few negative experience can be tolerated naturally. The backbone of this hotel is the SPA and welness services which are rich with many options and satifactory in general. Towels slippers, kimonos, water etc. available without any problem. Room... More 

Was this review helpful? Yes 2
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and for your sincere comments in TripAdvisor which is very important for us. We greatly appreciate your valuable comments regarding our spa center and rooms to achieve the highest quality standards We would like to inform you that demands of our guests;... More 

Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 18, 2015

We have been in this hotel for 1 night and 2 days for business meeting. SPA of the hotel was really nice. Staff was friendly and helpful. We had tried jakuzi, sauna, turkish hamam, bali massage, swiss massage, haviar face treatment and finally parafin for legs and hands. All was really good. Place is clean and smells wonderful. It was... More 

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. Your valuable ideas ensure us with high motivation to reach excellence in our quality level. The topic of Food & Beverage ; the orange juice is served with daily and your wishes and desires... More 

Muharraq
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 8, 2015

We have stayed there for 2 nights, location, facilities were amazing. Check in process delayed for more than 3 hours due to the many check in to be handle by the reception the time we reached the hotel as the receptionist told us and she offer to give us late check out later but in my opinion this was not... More 

Was this review helpful? Yes
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. Due to delay of check in process, we would like to apologize. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views.... More 

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Prices are for 1 room, 2 adults
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