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Bastion Hotel Rotterdam Beneluxtunnel

Mr. L.A. Kesperweg 51, 3134 KM Vlaardingen, The Netherlands
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Bastion Hotel Rotterdam Beneluxtunnel
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 11, 2015

Stayed here for two nights on business. I selected it for its location and proximity to the motorway. I knew it was a budget hotel so full well expected budget style service. Room was clean and quiet,beds as everyone else described. Staff are shorted handed as they cover the reception bar and restaurant so expect the slight delay of waiting... More 

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Bracknell, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed March 12, 2015

The room was a good size, clean and bright, but 2 single bed, which are quite small. Breakfast a little expensive, but of good quality. Had dinner in the restaurant, the food was really good, hot and well present and excellent quality, the staff very helpful. The highest praise goes to one of your reception staff – A taxi was... More 

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Linz am Rhein, Germany
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 18, 2015

I have booked online after the reception told me on the phone that it would be much cheaper. When I checked in, I met a very friendly lady at the reception. My room was clean and big. Then I had dinner, which was plenty and perfect just as the all the very attentive stuff even the place was pretty busy.... More 

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BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam Beneluxtunnel, responded to this review

Dear Joe B, We wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Hotel Rotterdam Vlaardingen. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice... More 

Bengaluru (Bangalore), India
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 19, 2015

1. None of the rooms in the hotel have a double/king-sized bed. Each room has two separate beds, which you can join together to some extent. 2. The hotel is clean, and well maintained. The in-house restaurant is decent. 3. Breakfast is good, not a very large spread but does the job. 4. The gym/fitness center is small, but the... More 

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BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam Beneluxtunnel, responded to this review

Dear we_the_trippers, We want to thank you very much for your stay at the Bastion Hotel Rotterdam Beneluxtunnel. We are pleased to see that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! Thank you for staying with us and taking the time to express your thoughts... More 

Vlaardingen, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 13, 2015

Unless you have a car or are prepared to pay for a taxi, then you can only really eat in the hotel. Sat at the bar for about 10 mins before even got offered a drink. Also asked for a menu, got a single page of special offers, waited to be seen again, eventually got myself another menu. Had a... More 

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BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam Beneluxtunnel, responded to this review

Dear James-Fleming008, We would like to thank you very much for sharing your experience with us. We highly value opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I sincerely apologize for the inconvenience you had with the staff of the hotel and how this negatively impacted your visit. Guest comfort and... More 

Travelers are raving about these Vlaardingen hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 13, 2015

This is the first time I have ever felt compelled to write a hotel review and I regularly travel on business. The service in the Bastion restaurant is the worst of any hotel I have ever stayed in outside of Angola!! It is appalling and I am starting to think that the invisible man would be have his order taken... More 

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BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam Beneluxtunnel, responded to this review

Dear Tylerjasper, Firstly, we wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Hotel Rotterdam Beneluxtunnel. Reading your comment about the poor service, we felt disheartened and we would like to apologize for this. Your comments are important to us and will be used... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 4, 2014

The service for the evening meal is very slow it can take 15 minutes for your order to be taken and almost an hour for the food to arrive and when it does it is mediocre at best. Breakfast is very chaotic, often the spoons are missing or the eggs are not ready on time.

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Bonaire
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 22, 2014

This is a good hotel to stay during a short business trip. The rooms are spacy, all with good separate beds.Did not try the restaurant, close to the shipyards, Schiedam and Vlaardingen. Nice staff. Good parking space, at night in a spooky area.

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Rotterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 8, 2014

I have stayed here before on business and it was ok, nice and quiet which is top of most business trip requirements, so when I was asked by the company travel dept where I wanted to stay, i marked it as one of my option. BIG mistake. Since I was last here the service has gone downhill rapidly and if... More 

Was this review helpful? Yes 2
BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam Beneluxtunnel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Rotterdam Terbtregseplein and for your elaborate comments and for your review which you have posted on Tripadvisor. First of all we would like to apologize for the fact that the hotel did not meet your expectations. We are very sorry to hear that the... More 

Nice, France
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 9, 2014

I stayed in the hotel for a business trip and it was really convenient for where my company is located. The breakfast was OK and I did not get to try the restaurant nor the bar, but I must say the personel was really very pleasant and welcoming.

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BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam Beneluxtunnel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Rotterdam Beneluxtunnel and for the the review which you have posted on Tripadvisor. Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive price. Offering free Wi-Fi and parkingplaces are good examples of this. We are looking forward... More 

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