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Bastion Deluxe Hotel Rotterdam Beneluxtunnel

4.0 of 5 Mr. L.A. Kesperweg 51, 3134 KM Vlaardingen, The Netherlands
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Bastion Deluxe Hotel Rotterdam Beneluxtunnel
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Bastion Deluxe Hotel Rotterdam Beneluxtunnel
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42 reviews from our community

Traveler rating
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    7
    12
    5
    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cuzco, Cusco, Peru
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have booked online after the reception told me on the phone that it would be much cheaper. When I checked in, I met a very friendly lady at the reception. My room was clean and big. Then I had dinner, which was plenty and perfect just as the all the very attentive stuff even the place was pretty busy.... More 

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Bengaluru (Bangalore), India
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 19, 2015

1. None of the rooms in the hotel have a double/king-sized bed. Each room has two separate beds, which you can join together to some extent. 2. The hotel is clean, and well maintained. The in-house restaurant is decent. 3. Breakfast is good, not a very large spread but does the job. 4. The gym/fitness center is small, but the... More 

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Rotterdam Beneluxtunnel, responded to this review

Dear we_the_trippers, We want to thank you very much for your stay at the Bastion Hotel Rotterdam Beneluxtunnel. We are pleased to see that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! Thank you for staying with us and taking the time to express your thoughts... More 

Vlaardingen, The Netherlands
1 review
2 of 5 stars Reviewed January 13, 2015

Unless you have a car or are prepared to pay for a taxi, then you can only really eat in the hotel. Sat at the bar for about 10 mins before even got offered a drink. Also asked for a menu, got a single page of special offers, waited to be seen again, eventually got myself another menu. Had a... More 

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Rotterdam Beneluxtunnel, responded to this review

Dear James-Fleming008, We would like to thank you very much for sharing your experience with us. We highly value opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I sincerely apologize for the inconvenience you had with the staff of the hotel and how this negatively impacted your visit. Guest comfort and... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2015 via mobile

This is the first time I have ever felt compelled to write a hotel review and I regularly travel on business. The service in the Bastion restaurant is the worst of any hotel I have ever stayed in outside of Angola!! It is appalling and I am starting to think that the invisible man would be have his order taken... More 

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Rotterdam Beneluxtunnel, responded to this review

Dear Tylerjasper, Firstly, we wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Hotel Rotterdam Beneluxtunnel. Reading your comment about the poor service, we felt disheartened and we would like to apologize for this. Your comments are important to us and will be used... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2014

The service for the evening meal is very slow it can take 15 minutes for your order to be taken and almost an hour for the food to arrive and when it does it is mediocre at best. Breakfast is very chaotic, often the spoons are missing or the eggs are not ready on time.

Was this review helpful? Yes 2
Bonaire
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 22, 2014

This is a good hotel to stay during a short business trip. The rooms are spacy, all with good separate beds.Did not try the restaurant, close to the shipyards, Schiedam and Vlaardingen. Nice staff. Good parking space, at night in a spooky area.

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Rotterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 8, 2014

I have stayed here before on business and it was ok, nice and quiet which is top of most business trip requirements, so when I was asked by the company travel dept where I wanted to stay, i marked it as one of my option. BIG mistake. Since I was last here the service has gone downhill rapidly and if... More 

Was this review helpful? Yes 2
BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Rotterdam Beneluxtunnel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Rotterdam Terbtregseplein and for your elaborate comments and for your review which you have posted on Tripadvisor. First of all we would like to apologize for the fact that the hotel did not meet your expectations. We are very sorry to hear that the... More 

Nice, France
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 9, 2014

I stayed in the hotel for a business trip and it was really convenient for where my company is located. The breakfast was OK and I did not get to try the restaurant nor the bar, but I must say the personel was really very pleasant and welcoming.

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BastionHotelGroep, Eigenaar at Bastion Deluxe Hotel Rotterdam Beneluxtunnel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Rotterdam Beneluxtunnel and for the the review which you have posted on Tripadvisor. Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive price. Offering free Wi-Fi and parkingplaces are good examples of this. We are looking forward... More 

Falkirk, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

Stayed here on many occasions for sometimes weeks on end .Staff very friendly and accommodating. stayed in different rooms on different floors, all OK. Pillows are a bit soft for my liking, but the huge shower area is big enough to swing many cats. Work is very local for me, in Schiedam, so only 5 mins to get there. Tram... More 

Was this review helpful? Yes 1
Bastion Hotel G, Eigenaar at Bastion Deluxe Hotel Rotterdam Beneluxtunnel, responded to this review

Dear guest, We would like to thank you for the review which you have posted on Tripadvisor. As we can see you have experienced the personal atmosphere, hospitality, comfort and good facilities of Bastion Hotel Groep and you have summarized it in a great review! Thank you very much for that. We are looking forward to welcome you again in... More 

Hamburg
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 4, 2014

Stayedin this room one night on a business trip. over all this Hotel is average with the usula arrangments regarding bar and restaurant facilities. As the hotel is located directly at a motorway cross room to the east side are quite noisy in the morning as fro 06.00hrs. the choice at breakfast is for this type of hotel clearly below... More 

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Bastion Hotel G, Eigenaar at Bastion Deluxe Hotel Rotterdam Beneluxtunnel, responded to this review

Dear guest, We have received your review regarding the Bastion Deluxe Hotel Rotterdam Beneluxtunnel on Tripadvisor. First of all we would like to apologize for the fact that the hotel did not meet your expectations. We are very sorry to hear that the quality of the breakfast was not what it should be. We acknowledge that a good breakfast contributes... More 

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Additional Information about Bastion Deluxe Hotel Rotterdam Beneluxtunnel

Address: Mr. L.A. Kesperweg 51, 3134 KM Vlaardingen, The Netherlands
Location: The Netherlands > South Holland Province > Vlaardingen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bastion Deluxe Hotel Rotterdam Beneluxtunnel 4*
Number of rooms: 135
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