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Playacanela Hotel

4.0 of 5 Avenida de la Mojarra, 21409 Ayamonte, Isla Canela, Spain
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Certificate of Excellence 2014
Playacanela Hotel
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Playacanela Hotel
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629 reviews from our community

Traveler rating
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    296
    105
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489
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • German first
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  • Polish first
  • Portuguese first
  • Spanish first
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Buckinghamshire
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 7, 2014

On first impressions this hotel looks fabulous, the people on reception were friendly and welcoming. However, the air conditioning in our room did not work, luckily there was a ceiling fan (which squeaked all the time) which we used to keep cool at night, although the two beds were large and extremely comfortable. There are no tea or coffee making... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

Absolutely fantastic hotel!Lovely staff,fantastic customer service and great location.Food has been really good,with lots of options and fresh cooked. An absolutely great environment for the families with kids,as theyhave lots of activities.

Was this review helpful? Yes 3
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their... More

Dudley, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

Our family of 4 stayed at the Playacanela Hotel 14/08/201 to 21/08/2104 What a wonderful clean hotel it is. The staff in all areas Reception ,Dinning and bars were really helpful and accommodating (even though i cannot speak Spanish) they went that extra mile to help.The rooms were cleaned daily and towels changed daily.The food was excellent with many different... More

Was this review helpful? Yes 2
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments Miguel... More

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

Just returned after spending a lovely week here. If your after a typical tourist holiday with lots of Brits then this isn't for you. However if you want to stay in a lovely hotel with good food, clean spacious rooms (see room tip below) in an area that hasn't been commercialised then give it a try. My 2 aged 14... More

Was this review helpful? Yes 1
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their... More

Lier, Belgium
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

it was or 3 stay at this hotel.All the staff from reception-all the personel the are wonderfull friendly a,d helpfull. we are a couple age 70-but we are pleased to see all those little childeren playing. whe are from Belgium,and speaking Spanisch. thanks to all the personals working in this fantastic hotel

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 15, 2014

Hotel located 2 minutes walk from the beach and local shops, bars and restaurants by the marina. The room was large lots of storage space. Maids cleaned the room every day both room and hotel was very clean mordern staff were friendly and helpful. Hotel was mostly Spanish and only 1 or 2 English staying in the hotel not a... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 15, 2014 via mobile

Read a few English reviews before leaving, must say I was worried. I really did not need to worry. Yes we are the only two English in the hotel, that doesn't matter everyone very friendly from the Spanish to German and ALL the staff at the hotel. Our flight was delayed and did not arrive until late. The receptionist quickly... More

Was this review helpful? Yes 1
Albufeira, Portugal
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2013

We have just spent 5 nights at the Playacanela, Isla Canela and thoroughly enjoyed it. Due to some not so great reviews we were not expecting too much from the hotel but it was great. All the staff (from cleaners and reception staff to the fabulous entertainment team). The restaurant was very busy at times but we expected this due... More

Was this review helpful? Yes 4
P-Stor, Gerente at Playacanela Hotel, responded to this review

Thank you very much for sharing your experience with us. Know that it is our aim that pass a pleasant experience and that's what we are working and trying to improve every day. We remain at your disposal and we hope to visit again. Playacanela Hotel More

Mafra, Lisboa, Portugal
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2013

Positive aspects • Good price/quality relation in All inclusive • Apartment with good areas for a family of 4 - bedroom, living room with kitchenette, and big balcony - it seems the interior has been renovated • Food variety good enough (although you could lean more in the richness of mediterranic plates) • Having a baby corner (one suggestion, have... More

Was this review helpful? Yes 2
Warsaw, Poland
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 8, 2013

Hotel was quite disappointing - full of Spanish, fully booked (which is quite strange, we had problems with extending our stay in a room because of our late departure). Nobody speaks English, without basic Spanish it's impossible to get any information. The restaurant looks rather like a school canteen. Food was so-so. It was better to come early, because later... More

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Additional Information about Playacanela Hotel

Address: Avenida de la Mojarra, 21409 Ayamonte, Isla Canela, Spain
Location: Spain > Andalucia > Province of Huelva > Ayamonte > Isla Canela
Price Range (Based on Average Rates): $
Hotel Class:4 star — Playacanela Hotel 4*
Number of rooms: 306
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Also Known As:
Playacanela Isla Canela
Playacanela Hotel Isla Canela

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