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Playacanela Hotel

Certificate of Excellence
Avenida de la Mojarra, 21409 Ayamonte, Isla Canela, Spain
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1 room 1 guest
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Playacanela Hotel
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740 Reviews from our TripAdvisor Community

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Traveler rating
    205
    349
    115
    42
    29
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573
101
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (740)
  • Mar-May only
    (78)
  • Jun-Aug only
    (411)
  • Sep-Nov only
    (219)
  • Dec-Feb only
    (32)
All months
York
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband, two children (aged 4 and 2) and myself stayed for a week in August. We were a little apprehensive before we arrived about out lack of Spanish but we needn't of worried as everyone tried so hard and we felt very welcome. We loved the hotel, it was busy (mainly Spanish) but it never felt too crowded. There... More 

Was this review helpful? Yes 2
Lichfield, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recently returned from a weeks all inclusive stay at Playacanela Hotel. I travelled as part of a group of 6 this being made up of 4 adults and 2 children. Our rooms 415-416 were perfectly appointed to take in the sea view to the front and the water/marsh land to the side. The rooms were cleaned daily, beds made and... More 

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Cannock, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from a great week away at this resort, staying all inclusive, which was fantastic value for money - plenty of meal and snack options, all the alcoholic drinks are branded & not the usual local brands that you normally find on all inclusive board, you can also order a bottle of wine with your meal at... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Just come back from a week at this hotel with family including two kids aged 13 and 11, really lovely hotel, very very clean and modern looking, the rooms are the best we have ever stopped in really big and spacious and clean, although one night i slept above the covers got bitten NO lie 14 times on my ankles... More 

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P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. I very much regret their bad experience with mosquitoes. We have mosquitoes devices at reception. We stay... More 

London, England, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Have just returned from 10 days with my partner and two children aged 11 and 9. Loved the location - vast sandy beaches, no shops, arcades etc and an unspoilt coastline. The hotel was clean, the staff very friendly and helpful, and the room, while cosy for the four of us, was fine for what we needed, as we didn't... More 

Was this review helpful? Yes
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We stay in your entire disposal and hope that you return to visit us in other occasions,... More 

Cheshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent a week at this hotel 20th-27th July 2015..and we had a fab week we traveled as a family 2 adults one teen and my parents The hotel is lovely with such beautiful surroundings,the food was great always something different to try,rooms were cleaned daily and the staff were lovely and helpful...a lot of the staff don't speak much English... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Nice Family orientated hotel, very clean. If like a little bit of england on your holidays then this isnt for you. The Hotel is mainly used by the spanish, so it is aimed at the spanish, so dont expect a fry up in the mornings or pie & chips for tea. The food was great as was the service. We... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day. We stay in your entire disposal and hope that you return to visit us in other... More 

Belfast, Northern Ireland, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 28, 2015

We stayed here for one week returning yesterday . Having read previous negative reviews I felt compelled to write mine. We had two rooms side by side as requested before arrival. The rooms were spotless and cleaned every day. We had fabulous balconys with fab views. We had half board with option of lunch or dinner each day. Breakfast and... More 

Was this review helpful? Yes 5
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We stay in your entire disposal and hope that you return to visit us in other occasions, Miguel Ángel Sandoval PlayaCanela Hotel **** More 

Buckinghamshire
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 7, 2014

On first impressions this hotel looks fabulous, the people on reception were friendly and welcoming. However, the air conditioning in our room did not work, luckily there was a ceiling fan (which squeaked all the time) which we used to keep cool at night, although the two beds were large and extremely comfortable. There are no tea or coffee making... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 29, 2014 via mobile

Absolutely fantastic hotel!Lovely staff,fantastic customer service and great location.Food has been really good,with lots of options and fresh cooked. An absolutely great environment for the families with kids,as theyhave lots of activities.

Was this review helpful? Yes 5
P-Stor, Gerente at Playacanela Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their... More 

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Junior Suite (78)
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