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IBEROSTAR Isla Canela Hotel

Certificate of Excellence
GreenLeadersSilver level
Avenida de la Mojarra s/n | Punta del Moral, 21409 Ayamonte, Isla Canela, Spain
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IBEROSTAR Isla Canela Hotel
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IBEROSTAR Isla Canela Hotel
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590 Reviews from our TripAdvisor Community

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Traveler rating
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    190
    68
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    7
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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    (57)
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London, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

We have been to this hotel for 4 years twice a year during that time. It is excellent in every way. Beautiful beach in a great location. Very quiet and not for people who want entertainment, bars, etc. The hotel does have entertainment if you want it. The food is buffet and generally of good quality and plenty of it.... More 

Was this review helpful? Yes 2
Wakefield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Yes this is a very nice hotel. We stayed in room 3127 which had a rather tall wall on the balcony, but you could see the sea. We also had a swallows nest on the roof of the balcony. The room was excellent. the food was good and varied. We went to celebrate our Golden Wedding Anniversary, unfortunately nobody told... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at IBEROSTAR Isla Canela Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your feedback on your holiday experience at our IBEROSTAR Isla Canela hotel. Our customers’ comments are very important to us as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. We regret your disappointment on the presence... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Arrived for a weeks holiday in early May, lovely appointed hotel next to golden beach, somewhat isolated.Professional and very welcoming staff. Very quiet hotl with outstanding food. Did get busier at the weekend when the Spanish families arrived.we will return.

Was this review helpful? Yes 1
Leeds, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A glass of chilled water whilst we waited to check in followed by the offer of champagne set the tone for our stay. The service , staff ( special mention for the entertainment people) and food were exceptional. Our room was really good and very spacious. There is not a lot in the way of bars and shops in the... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at IBEROSTAR Isla Canela Hotel, responded to this review

Dear Guest, Thank you for reviewing your recent stay at our IBEROSTAR Isla Canela hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Moreover we are glad you enjoyed the comfort of your room and are very grateful for your highlights on the professionalism of... More 

Cornwall, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A really good hotel near to the beach. Pool very nice has a seat for disabled to enter the pool, exercise in the pool daily music can be rather loud for this. Food is amazing the choice is marvellous and the staff are so nice and friendly, lovely and clean all over the hotel..Room was lovely and roomy and nice... More 

Was this review helpful? Yes 3
IberostarHoteles, Quality Manager at IBEROSTAR Isla Canela Hotel, responded to this review

Dear Guest, There is nothing we love more than reading that our guests felt well cared after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Isla Canela hotel; we are very grateful for the time you took out of your day to share your satisfaction with the travel community of TripAdvisor. It is our goal as an... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a very good all inclusive, perfect for the beach and time at the pool. Be aware that you need to pay a returnable deposit of 10€ per towel for the pool but that was ok with us. Our interconnecting rooms were very good. Staff are polite and friendly. Food is fantastic with lots of choice, entertainment at night... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Third time at this hotel always serves great food & drink, staff are friendly and helpful.pool is large with plenty of room to cool down, lots of sunbeds to choose from and not a problem with beds being saved early in the morning highly recommend.

Was this review helpful? Yes 1
Angra do Heroismo, Portugal
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel in the south of Spain, with easy access by highway and with good indications. Very friendly personnel, always aiming to please you and give you a good experience. Great pool, lots of activities, mainly for children, but also for adults. It is a hotel for the entire family - real 4 stars hotel!

Was this review helpful? Yes 3
Essex
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 10 nights at the Iberostar Isla Canela from 16-26 June. Hotel itself is very impressive and of Moorish style, the grounds, pool area, reception and restaurants are stylish in design and I believe the hotel was refurbished in 2013. The rooms are of a good standard and also contemporary in design. We had a sea view room on 3rd... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at IBEROSTAR Isla Canela Hotel, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Isla Canela hotel for your holidays in Spain and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We... More 

stater41
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A good well run hotel,staff were very pleasant and obliging.I cannot really find anything negative to comment.It is well located for travel to Ayamonte by bus and Isla Cristina by ferry.Both are pleasant and not touristy at all.Isla Canela itself is quiet and the Marina has some nice bars and restaurants.

Was this review helpful? Yes 2
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