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Club Palm Bay Hotel

Certificate of Excellence
3.0 of 5
Thoduwawa, Marawila, Sri Lanka
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Best prices for: 1 room 1 guest
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Club Palm Bay Hotel
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Club Palm Bay Hotel
Club Palm Bay Hotel
Club Palm Bay Hotel
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548 reviews from our community

Traveler rating
    250
    206
    57
    22
    13
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112
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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    (548)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

This was my 2nd Stay at CPB which was unforgettable I would say. Nicely maintained & excellent service by each & everyone @ CPB. Very warm welcome right there from the Reception by Mr. Chirath & Ms. Bagya which I would not forget to mentioned. Excellent service & warm welcome by Mr. Dennam should highlighted so much to recommend every... More 

Was this review helpful? Yes
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay at Club Palm Bay. We are pleased to know that you enjoyed your stay with us! It is great to know that you found our associates t be friendly and helpful. It is our staff that drive the passion and enthusiasm of the warm hospitality we strive... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

We r here for 2 days April 11th and 12th. Environment is good and great location. Very large pool.Pool is the highlight. But, pool needs to be maintained well. It was not clean. Housekeeping and service is pretty bad. Food is not impressive. Definitely not adequatEly staffed. Management needs to look into service so they should plan in advance to... More 

Was this review helpful? Yes
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay. The location of our hotel is admired by many travelers and we are glad that you liked it as well It is disappointing to know that you did not have a pleasant stay with us and that you felt your room premises lacked cleanliness. We are glad... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

I've been there twice and the hotel's location is brilliant. The rooms are chalet styled accomodations. The hotel premises consist of many fun activities ranging from golf, table tennis and water polo. Guests can involve in activities in the river and the sea. The dining is excellent since it has a high variety of mouth watering dishes. This hotel is... More 

Was this review helpful? Yes
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Club Palm Bay. We are pleased to know that you had a wonderful holiday. We are pleased to know you thought the location of the resort was beautiful. Our culinary team is pleased to know that you enjoyed the dining experience with us... More 

Birmingham, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of my favourite hotels ever. The room was large and clean (though the linen/towels shouldn't have been changed every day when unnecessary) The setting was perfect, the staff lovely and very attentive. We never had a problem with sunbeds nor space in the restaurant/bar and it was the quietest and most peaceful hotel we've ever been in... More 

Was this review helpful? Yes 2
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay at Club Palm Bay Hotel. We are thrilled to know that you felt you had a perfect experience with us. It is great to know that you found our associates to be professional, friendly, and very helpful. The location of our hotel is admired by many travelers... More 

Colombo, Sri Lanka
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my fourth visit to Club Palm Bay. I was happy to notice that they are still maintaining their great swimming pool to the original condition. That's the main attraction there. All other areas of the hotel are also well maintained. Anyway, I got a negative feeling, after seeing the toilets in the restaurant and pool areas. They were... More 

Was this review helpful? Yes 1
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Club Palm Bay Hotel as your preferred hotel in Sri Lanka! We are delighted to know that you enjoyed your stay with us once again. We already have taken your complaint seriously and have notified our maintenance and housekeeping department to review all hygiene factors in the pool area and im restaurant including any... More 

Plymouth, Devon
Top Contributor
72 reviews 72 reviews
40 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last night of tour spent here. Appeared to be mainly all inclusive. the room we had was very good and spacious and would have been fine for a week away. The restaurant, large, good choice and enjoyed dinner and breakfast. Could see nothing wrong with it as a holiday destination.

Was this review helpful? Yes 1
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay at Club Palm Bay Hotel ! It is great to know that you had a very successful stay and enjoyed the food and felt it had variety. Our associates are pleased to know that you felt they were courteous and friendly during your stay. Our teams are... More 

Colombo District, Sri Lanka
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is great place to relax b'cos it's surrounded by the Lagoon and its got a lovely garden with a huge pool.Also the beach is right in front its just a matter of going out of the gate. The rooms were very spacious and clean with a good bathroom.I would recommend the lagoon view rooms.Staff was excellent from the... More 

Was this review helpful? Yes 2
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, thank you for taking the time to leave us a review about your recent stay at Club Palm Bay. We are pleased to know that you had a lovely stay with us. The location of our hotel is admired by many travelers and we are glad that you liked it as well. We are glad to know that... More 

Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from Sri Lanka - what an amazing place. Hotel was lovely and was greeted with a warm welcome. Had a room lovely big room overlooking the lagoon. Don't think we have been anywhere where it was so quiet ! Booked all inclusive which was lovely, food was good and as quiet we did not have to queue at... More 

Was this review helpful? Yes 2
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, thank you for leaving us a review about your recent stay at Club Palm Bay! We are pleased to know that you felt our hotel is beautiful and well maintained. It is great to know that you felt our associates are were helpful. Our rooms are designed to overlook the Lagoon; each room with a unique view offers... More 

Lincoln, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our 4th visit to this hotel and our 2nd review of it. To add onto our last visit January 2014 the changes we have noticed are a vast improvement than last year. To start with what is apparent is that all the chairs in the bar area have been changed also the cushions are all new with life... More 

Was this review helpful? Yes 6
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, thank you for choosing Club Palm Bay as your preferred hotel in Sri Lanka! We are delighted to know that you enjoyed your stay with us once again. The location of our hotel is admired by many travelers and we are glad that you liked it as well. I’m glad to know that you felt your room was... More 

canada
Top Contributor
88 reviews 88 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed two nights as starting point of tour with Gadventures. Lagoon with birds was beautiful. Beach close by but location too far out. Prefer being able to walk to local restaurants . We only had breakfast included and a la carte was difficult to sort out. This hotel seems to cater mostly to All inclusive package tours. Hard to... More 

Was this review helpful? Yes 1
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, thank you for leaving us a review about your recent stay with us. I’m pleased to know that you felt our hotels’ condition, cleanliness and services met your expectations. Our associates are encouraged to know that you felt they were friendly and helpful during your stay. I’m sorry that you felt our a la carte was heavy to... More 

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