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Club Palm Bay Hotel

Certificate of Excellence
Thoduwawa, Marawila, Sri Lanka
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Club Palm Bay Hotel
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571 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can genuinely say this is the best hotel I have ever stayed in! Beautiful grounds and rooms, very friendly and helpful staff! We stayed for two weeks all inclusive, the food was excellent, with a wide verity of options, open air dinning next to the pool. The pool was also very good, both for relaxing and swimming, there was... More 

Was this review helpful? Yes 2
CFH_GROUP, Guest Relations Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Club Palm Bay. We are pleased to know that you had a wonderful holiday. The location of our hotel is admired by many travelers and we are glad that you liked it as well. Our culinary team is pleased to know that you... More 

Preston, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed for one week 27May onwards, we had a stunning view of the lagoon, even from my bed! The hotel was very quiet even so nothing was cancelled, we were with Saga just the two of us which meant trips were almost VIP driver, guide and car to ourselves. Our rep was there to help with everything and the... More 

Was this review helpful? Yes 2
CFH_GROUP, Guest Relations Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay at Club Palm Bay Hotel! The location of our hotel is admired by many travelers and we are glad that you liked it as well. We are glad to know that you felt our hotel was clean, relaxed and peaceful. It is great to know that you... More 

Leicestershire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from Club Palm Bay. The hotel is situated in a very beautiful position. Our apartment was overlooking the lagoon. Room very clean and large. Food was fine. The only disappointment is lack of entertainment luckily for us we met really nice people. On the last night of our stay we asked Dennam one of the staff to put... More 

Was this review helpful? Yes
CFH_GROUP, Guest Relations Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Club Palm Bay Hotel. The location of our hotel is admired by many travelers and we are glad that you liked it as well. We are glad to know that you found your room to be clean and comfortable. We pay special attention... More 

Colombo, Sri Lanka
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel has extensive grounds . Chalets are nicely situated along the lagoon . Big swimming pool is a delightful place . Food is tasty . The only negative thing I felt was the lack of adequate staff specially in the front office area which made our checking a time consuming one . But overall our stay was a nice one... More 

Was this review helpful? Yes
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Club Palm Bay Hotel. The location of our hotel is admired by many travelers and we are glad that you liked it as well. It is also great to know that you found the pool to be clean, warm and well-maintained. Our pool... More 

England
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

I have stayed in very many hotels, but none can compare with Club Palm Bay for service and civility. Every member of staff including the gardeners were extremely polite and welcoming. I was very impressed that sheets were changed every single day. so much appreciated because of the humidity. And the fact that there was fresh bottled water in the... More 

Was this review helpful? Yes 1
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Club Palm Bay. We are pleased to know that you had a wonderful holiday. Our associates are pleased to know that you felt they were courteous and friendly during your stay. Our teams are pleased to know that we were able to exceed... More 

Ayr, Scotland
Top Contributor
55 reviews 55 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 28, 2015

Firstly I have to explain why it only got 4 stars and not 5, this was purely because of the 4 conferences that took place in the first 8 days of our holiday. The brochure mentioned occasional corporate events and I think that we were perhaps unfortunate to have had so many, but the management team need to be more... More 

Was this review helpful? Yes 1
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay at Club Palm Bay! It is disappointing to know that you did not have a pleasant stay with us and you felt it lacked the coordination of management team. Please accept my apologies for the negative encounters you experienced during your stay. We are glad to know... More 

Colombo, Sri Lanka
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 25, 2015

The hotel is about 60 km from Colombo and 30 km from the airport. Although the chalets are located in a very spacious garden with luscious and green trees, the restaurant and the swimming pool are quite far from most rooms. I figured out that the even numbers in the 100 series (e.g. 132, 134, 136) are located by the... More 

Was this review helpful? Yes
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, We are pleased to know that you had a pleasant stay with us at Club Palm Bay Hotel. Thank you for leaving us a review. As correctly mentioned by you the hotel is situated close to the main International Airport in Sri Lanka. We are pleased to know you thought the location of the resort was beautiful with... More 

Colombo, Sri Lanka
Top Contributor
107 reviews 107 reviews
63 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 21, 2015

Fantastic place built around the mangroves, lakes & streams. Must take a boat ride along the mangroves. Large pool & beautiful Chalets very well constructed. It looks an Eco Resort. It is less than an hour from the airport so can stay over after a tiring flight

Was this review helpful? Yes 2
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay at Club Palm Bay Hotel. The location of our hotel is admired by many travelers and we are glad that you liked it as well. As you noticed very correctly, the pool at Club Palm Bay Hotel is one of the largest in Sri Lanka. As correctly... More 

Keighley, United Kingdom
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 19, 2015

Absolutely loved this hotel and the setting, perfect. Rooms were all beautiful, pool large and spacious. The food was plentiful and something for everyone Visit the elephant orphanage and all the local sites so much to see do and enjoy.....

Was this review helpful? Yes 3
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Club Palm Bay Hotel as your preferred hotel in Sri Lanka! We are delighted to know that you enjoyed your stay with us. We are pleased to know that you felt our hotel is beautiful and well maintained. We are glad to know that you found your room to be clean and comfortable. We... More 

Colombo, Sri Lanka
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 12, 2015

Hotel is located close to beach area but 2 mints walk from the hotel. Hence rooms do not have the sea view. But rooms are well cleaned and safe.Have a considerably good pool. And they have different games and animators too. Food was quite good, filled with lots of fresh seafood. However there is no such a amazing natural environment... More 

Was this review helpful? Yes 1
CFH_GROUP, Manager at Club Palm Bay Hotel, responded to this review

Dear Guest, We are delighted to know that you had an enjoyable stay with us at Club Palm Bay Hotel! Thank you for leaving us a review. We are glad to know that you found your room to be clean and comfortable. We pay special attention to ensure each room is in perfect condition and provides the level of comfort... More 

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