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Holiday Inn and Suites Alpensia Pyeongchang Suite

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4.0 of 5
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225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
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Holiday Inn and Suites Alpensia Pyeongchang Suite
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Ranked #2 of 9 Hotels in Pyeongchang-gun
A recent review
5 of 5 stars reviewed 2 weeks ago
MyNarae Anyang, South Korea
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117 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (13)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (80)
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Anyang, South Korea
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed this resort with my family and all members of family satisfied with it. Room is clean and its interior design is nice. I enjoyed many activites and there are many restaurants that I can use usein this resort. Especially hotel staffs were so kind and they responded my request quickly.

Was this review helpful? Yes
JohnNamhyeokKim, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Ms. Narae, Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 29, 2015

We stayed during the low season period hence most of the F&B restaurants are closed. I believe it is super busy during the winter. We booked a suite in which 2 of the guestrooms come with bed and 1 of the room is an ondol. The suite comes with a dining area, liviing room as well as a small kitchen.... More 

Was this review helpful? Yes
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest! Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 4, 2015

bought tickets from the airport for a bus up the the hotel, 2 and 1/2 hrs ride. booked a 2 bedroom suite, counter staff was friendly and speak English well. - suite comes with cooking area, a modern fire place and big balcony. my room is above a 24hrs shop, fast food, korean resturants and a coffee place. somethings to... More 

Was this review helpful? Yes
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback andwe will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to welcoming... More 

hong kong
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 4, 2015

We stayed at the Holiday Inn hotel (closest hotel to the slopes, shops and the Ocean 700 the water park). With the 3 of us we stayed in a family suite which had an additional bedroom with a cave like bunk bed (making adults difficult to invade), my 4 year old son just loved his enclave. Our suite was spacious,... More 

Was this review helpful? Yes 1
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to... More 

Singapore
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 25, 2015

New, Beautiful and Modern resort. Rooms are well designed in a clean Scandinavia style . Furniture are new and stylish . Love this place . However wifi not provided free. Ski House to collect ski equipments is just 5mins walk away. Very convenient for skiers.

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to... More 

Singapore
1 review
5 of 5 stars Reviewed February 22, 2015

We stayed at Holiday Inn Suites with my family of 4 during Chinese New Year holiday. We couldn't have made a better choice. The self contained resort is so well run, staff very friendly and had everything we could wish for. The suites are just great for families or groups with a small kitchen that has everything you would need... More 

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Hong Kong
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 6, 2015

When we were making the reservation, we picked the hotel only out of its convenient location. After the booking was made, we requested to have a room with facilities we would like to have, as close by the ski resort as possible, and hopefully, with a view too. Upon our arrival, we were warmly greeted by the concierge staff, and... More 

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback andwe will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to welcoming... More 

Singapore, Singapore
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 27, 2014

Stayed 5 nights at the suite before we switched over to resort. Checked-in is smooth as silk. Eric the floor manager checked us in without much hassle. Being a IHG member has its privilege - no early check in fee, late check-out and free internet! Eric speak good english and try his best to make us feel welcome from the... More 

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. As you mentioned that we are glad to hear that Holiday Inn... More 

Shanghai, China
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 25, 2014 via mobile

My family of four stayed in a family suite with one queen bed room and one ondol bed room. The ondol bedroom floor was dusty. Otherwise the place was clean and had enough basic cooking utensils that we made ourselves eggs and toast bought from the small convenience store. The convenience store has all the basics you need to get... More 

Was this review helpful? Yes
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 24, 2014

We stayed at the 3 bedroom apartment which was 5 minutes walk to the ski rental and lift. Our apartment was very spacious and fully equipped. The other blocks were nearer the ski rental shop. The place has many amenities and restaurants. There is a convenient store there but has limited items. eg not much variety of bread. We managed... More 

Was this review helpful? Yes 1
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