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All 9 Pyeongchang-gun hotels

Holiday Inn and Suites Alpensia Pyeongchang Suite

4.0 of 5 Hotel   |   225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
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Ranked #2 of 9 Hotels in Pyeongchang-gun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Tan2805 Puchong, Malaysia
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102 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Puchong, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Splendid hotel, with ever helpful staff; especially Ms Claire Cho, who exceptionally stand out in making our hotel stay most pleasant. We stay in a 3 rooms suite. For a family group of 7 with 2 children, it perfect for its spaciousness and cleanliness. Despite indicating as smoking room, hardly can smell any left over cigarate smell. Many choices of... More 

Was this review helpful? Yes
Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 days in this apt. Love the space, definitely worth the money spent. John, the Supervisor at check in counter was extremely helpful in helping me to change my room type at the last minute. Very near to the ski area. Unfortunately skiing cost is spilt into morning, afternoon and night so you basically has to pay for... More 

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The décor of the suite or condominium (as the reception calls it) was spacious with a large living room, an open kitchen, a dining table and 3 bedrooms. The beds are plush and comfortable. Amenities like 24 hour convenience stores and a selection of restaurants are located just below the suite. Surprisingly, the restaurants are fairly priced. Facilities like Ocean... More 

Was this review helpful? Yes 1
NamHyeok John K, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Guest MC T. Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward... More 

Senior Contributor
32 reviews 32 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 2, 2014

This is a rip-off! 300$ a night for a family bedroom with minimal equipment (no hangers or bed night table in the ondol room, nor shower curtain even) and NO ROOM SERVICE! No cleaning! No breakfast! For this price, you are expected to do the cleaning yourself (with what, I wonder?) and you can even be fined if the room... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear shelVVV, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More 

Singapore
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 10, 2014

We had a 5D4N South Korea tour, and we transferred from one hotel to another everyday depending on our itineraries. And we got this deal from Groupon, and I must say, its a good buy! And on our second night, we stayed in Holiday Inn Resort Alpensia and we had a great experience. It is the best hotel we got... More 

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Guest, Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction such as English. Thank you for your comment once again, and we look forward... More 

Kuala Lumpur, Malaysia
Top Contributor
96 reviews 96 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 12, 2014

We spend our last christmas there with our family. It is a fantastic hotel with nice view. The rooms were big, with coffee machines come with it. The ski slopes were fun and we had 2 great days there learning how to ski. We love it !

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Christopher Warm Greetings from Holiday Inn & Suite Pyeongchang! Thank you for taking the time to convey your comments regarding your experience with us in 2014 Christmas Time. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look... More 

Clinton, Iowa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2014

I usually stay at Hilton properties, but this was my only option while visiting Pyeongchang. The staff was very friendly even though most of them didn't speak English. The suite that we stayed in was very large and had it's own kitchen. The ski slopes were a lot of fun and the water park was basically empty. I hope to... More 

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Eric W. Warm Greetings from Holiday Inn & Suite Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to... More 

Shanghai, China
Contributor
17 reviews 17 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 11, 2014

The only problem we had was the korean style 'no beds' in one of our two rooms. From looking at the pictures it looked like a futon but was not. The staff were very helpful though and sourced us mattresses. The suite was very nice indeed, bathrooms perfect and very very warm after a cold day out. The resort had... More 

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Katie, Warm Greetings from Holiday Inn & Suite Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your feedback regarding the mattresses. we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2014

We spent 6 days 5 nights at Alpensia in Dec 2013. It was a great time. Given the luxury of time, my boys were able to pick up skiing and by end of the trip, they were able to ski confidently. The lodging was clean and well kept. The only complaint was that I thought we booked a 2-room suite... More 

Was this review helpful? Yes 3
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Ms. Sohyin Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our property. We deeply regret the disappointment you had with the... More 

Seoul, South Korea
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 4, 2014

Stayed here over 2014 Lunar Holiday. Roughly 3 hour drive from Seoul. As an American living in Seoul, always a struggle to make local hotel reservations but this time, no problem. Was able to speak with English speaking hotel staff by choosing "English" prompt when I called hotel to arrange rooms for our party of 26 ( and the hotel... More 

Was this review helpful? Yes 2
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Garfamilly, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to welcoming... More 

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Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Phone Number:
Location: South Korea > Gangwon-do > Pyeongchang-gun
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
Holiday Inn And Suites Alpensia Pyeongchang Suite South Korea/Pyeongchang-Gun

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