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Holiday Inn and Suites Alpensia Pyeongchang Suite

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225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
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1 room 1 adult
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156 Reviews from our TripAdvisor Community

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Singapore
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our 2nd trip to Alpensia, and previously, we stayed at Intercon. Decided to try out Holiday Inn and Suites and we were so glad we did! Love the extra space provided in the service apartment compared to a hotel. Apartment is clean and we had a lovely view of the ski slopes. We dined in every night with... More 

Helpful?
Thank gingerleaf
JohnNamhyeokKim, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. And your comments will be reviewed by our team once again... More 

Singapore, Singapore
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location - It is situated beside Alphensia Ski Resort and it takes around 5mins to the ski ground. There are a few restaurants around and also a 24-hours convenient stall within this compound. The ski lesson and equipment can be acquire within the ski resort but it is more expensive as compared with those a few KM away from the... More 

Helpful?
Thank Desmond H
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

singapore
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My family of four stayed in this resort from 26 -29 Dec. Arrive at 3:15pm, We wanted to get a room with slope views however the staff told that All the better rooms were "sold out" for whole year to Alpensia members!!! Is that so? We were quite disappointed with it, so we request the staff to help us to... More 

Helpful?
Thank angie_ang
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Contacted the guest through e-mail. More 

Singapore, Singapore
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed January 4, 2016

Book a 2-room suite which comes with a kitchen, living room, 1 queen bedroom and 1 ondol / futon room. The place is clean and reasonably comfortable. Staff is courteous and helpful too. Kids initially loved the idea of sleeping on the heated floor but I think the futon was not thick enough and so not very comfortable for them... More 

Helpful?
Thank BusYawbus
Seoul, South Korea
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 4, 2016

We went there from Dec 27 until Jan 02 for skiing and new year. Booking was made quite early. The early bird.... Apartment with 3 rooms such as living room and one western one ondol sleeping room. 2 bad rooms simply perfect. Heating adjustable. Safe available. Kitchen with Ref and freezer as well as Rice and water cooker. Some kitchen... More 

Helpful?
1 Thank Fabius M
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Singapore, Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 3, 2016

The staff here is very friendly and tries their best to meet your needs. Checking in was a breeze. The quad share is a very spacious accommodation which could fit a family of 4-6. We were right above the ski house which means that the ski slopes were just at our doorstep. Also, ski rentals are located at the ski... More 

Helpful?
Thank Kartinie T
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

The hotel was good. We stayed at condo with 3 adults and 2 kids. The room was really well located. The ski slope was right out the steps. Only problem was the snow was not good but can't blame the hotel for that since we are in a warm spell globally. The price and a little steep but I guess... More 

Helpful?
Thank Jin H
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Singapore, Singapore
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 28, 2015

Booked 2 King Bed 1 Ondol Suite rooms for a 1 night stay. Location The location is far away Front counter service Great service by front counter staff. However, my room is around 10 mins walk from the front counter service. Room The room is great, big and clean. The room that i booked has 3 bed rooms. 2 of... More 

Helpful?
Thank Jason L
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2015 via mobile

Family of 4- took the 2 bedroom unit which was spacious & comes with a kitchen! 1 room was with "ondol" which means sleeping on the floor which the kids were ok with. There were many restaurants around that serves either jap or Korean. Dominos is over priced. 3 mins walk to the ski slopes - instructor "Guk" taught us... More 

Helpful?
Thank Vernon C
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed December 20, 2015

Family of 4 of us stayed there for 2 nights. We rented a 2-room suite, 1 queen bed and 1 ondol room. The queen bed is perfect but not use to sleep on the floor in the ondol room. It's a bit hard as the mattress is not the thick mattress. Having said that the place is clean, living room... More 

Helpful?
Thank blessings326
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

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