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The Palacio de Laoag Hotel

Brgy. 27, P. Paterno St., Vintar Rd, Laoag, Luzon 2900, Philippines
The Palacio de Laoag Hotel
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9 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms are quite small for movement...and the comfort rooms were not that clean...they also told us that breakfast was buffet but it was changed to plate service because they said there was a group bigger than ours. (I dont get the logic of that). I asked for ketchup and it arrived when i was already done with my breakfast.

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is a nice looking place with potential. Rooms are small,but clean. Food presentation is nice, but the food is tasteless. What made us overlook all the issues is this very friendly young receptionist who worked in the morning shift. She greeted us nicely and was very helpfull. She even assisted me to call hanna's hotel from her own cellphone... More 

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Metro Manila, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 21, 2014

The hotel pool was small. Room was small. Restroom was small. Airconditioning unit was small. Dining area was small. However, when we went there, "Rivermaya" band members were also staying in the hotel. The security and staff were very approachable and knowledgeable.

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Abulog, Cagayan, Philippines
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 25, 2014

If it's already late and all the hotels are fully booked then check in to this hotel. The hotel is several minutes away from the city hence, you have to ride a tricycle going to the city proper. The room is okay. If you want additional pillow, you have to pay for it. Food is so so. Service is like... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 10, 2014

Booked a room with their Manila Sales Office. Told them that I will avail the shuttle service going to their hotel. I even confirmed my reservation hours before my flight. Upon arrival, i had to call the hotel to ask where's the shuttle. I had to wait almost 40 minutes. Upon checking in, none of the employees assisted me with... More 

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Subic Bay Freeport Zone, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 11, 2014

This hotel's manager named Rizal was annoying, plastic and inconsiderate! when he talks to you on the phone he's so nice. My sister can attest to that when she called me while Rizal was saying side comments about me. The place is okay but the people that run this need to undergo customer satisfaction service course.

Was this review helpful? Yes 4
Manila, Philippines
Contributor
12 reviews 12 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 1, 2014

With interiors evoking the cultural heritage of the region, this hotel uses antique-style furniture and motifs which gives one a feeling of the past. Rooms are spacious with aircon (little bit noisy), tv, and wifi, but you have to get out of your room to get wifi, but it is still a little slow. The room I checked in had... More 

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Quezon City
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 21, 2013

The hotel has a very nice architecture. Although the rooms, service, breakfast is simple. Wifi not so reliable. But its in-house restaurant with videoke performance can make the trip fun especially with peers. Staff was reasonably friendly and caring. While doing work at the lobby as the Internet connection can only be accessed, I ordered for coffee. The staff offered... More 

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Quezon City, Philippines
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 26, 2013

They showed us a bold movie in our van from our transfer in from airport to hotel. Bathroom shower and toilet water supply is weak. Staff needs yo learn the fine art of customer service and product knowledge. I am so disappointed with this hotel. A far cry from their name "Palace of Laoag." Stay in this palace and live... More 

Was this review helpful? Yes 4
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