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All 4 Dagupan hotels

Lenox Hotel

Rizal Street, Dagupan, Luzon 2400, Philippines
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Lenox Hotel
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Ranked #4 of 4 hotels in Dagupan
A recent review
3 of 5 stars reviewed 2 weeks ago
Celine R
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  • Reviews (30)
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30 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I usually go to Lenox Hotel for their restaurant at the lobby. They serve the best lemon chicken and they have custard buns! I love this restaurant because it reminds me a bit of Hong Kong chinese food. Hoping they also serve fried milk soon!

Was this review helpful? Yes
Manila, Philippines
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 11, 2014

Hotel lobby is newly renovated but the rooms sucks needs major renovation and their wifi double sucks the best are their front desk personnel triple sucks. The only thing that saves their hotel is the restaurant good food

Was this review helpful? Yes 1
Manila, Philippines
20 reviews 20 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 8, 2014

First of all, let me inform you that there is a limited number of good hotels from Dagupan City up to Lingayen City. Only transient homes were available in view of human traffic to Hundred Island National Park in Alaminos City during peak seasons. The hotel lobby was renovated but do not expect the same thing with rooms. There is... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 1, 2014 via mobile

Stayed here for one night on FEB27. The front desk staff needs more training in dealing with guests. What the afternoon shift employee said is different from the morning shift employee. Manager/Supervisor is unprofessional and tried to 'sindak' me in an argument. I never gave in and argued back how confusing their policies are. In the end, they felt sorry.... More

Was this review helpful? Yes 3
Makati, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

We stayed in the hotel for some comfort. They stay was great. Front desk officers are polite and kind and very accommodating. Someone even escorted me to the room. First impression was the smell which I am very familiar about, smell of clorox. This is a stereotype for me since motels I've been to have the same smell upon entering... More

Was this review helpful? Yes 1
Swindon, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2014

My experience ,of the Lenox hotel ,has always be very very ,good ,these is my second stay in two years ,these stay has been nearly 3 weeks ,all the staff are very friendly ,and I mean all, from the reception ,to the management,,our room is spacious ,with good. Air con,wifi and tv ,modern and very clean ,in my opinion ,these... More

Was this review helpful? Yes 1
Baguio, Philippines
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 13, 2013

Don't go to this hotel. I agree with other reviewers, this hotel is opportunistic. Bath tub drainage was clogged. They gave me the double deluxe room, which costs P3,360, NO BREAKFAST INCLUDED. When I had their breakfast, which was priced at P160 for a Filipino breakfast, the waiter asked what we wanted for drinks, I ordered coffee while my wife... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 5, 2013

We stayed in the Lenox because we had to conduct some business in Dagupan, so me and my wife were going to stay one night only, so not really long. But Boy would this stay have an impact! Once escorted to our room, the power delay did not take the specified 2 minutes but it really took the Aircon and... More

Was this review helpful? Yes 3
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 25, 2013 via mobile

Currently checked in here for business trip. From the time of arranging our stay here, we have been expereciencing glitches. First, our staff called for a reservation and she was quoted the price posted in the internet. The hotel asked for cash deposit and we did accdg to the posted price. The hotel staff then called us only to inform... More

Was this review helpful? Yes 2
Makati, Rizal, Philippines
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2013

There are gray areas in policies on discounts. It feels like the management is only after for the money and not really serious in giving discounts esp for corporate clients. 3 consecutive months of stay is quite unrealistic. I don't know of other hotels with this condition. Hotel now is under renovation but still accepting guests. If you book online... More

Was this review helpful? Yes 1
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Additional Information about Lenox Hotel

Address: Rizal Street, Dagupan, Luzon 2400, Philippines
Location: Philippines > Luzon > Ilocos Region > Pangasinan Province > Dagupan
Price Range (Based on Average Rates): $
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Official Description (provided by the hotel)
Lenox hotel is a luxurious facility designed to meet your corporate requirements for both quality service and first class amenities. Being in the center of the city, our hotel ensures accessibility and convenience to every guest traveling for business or pleasure. Similarly, Lenox Hotel is just a stone's throw away from Dagupan's two major thoroughfares which play host to fabulous annual events and happenings. Equipped with the most modern facilities and amenities to complement our sophisticated interiors and impressive architecture. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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