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Sofitel So Mauritius

Certificate of Excellence
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Beau Champ, Bel Ombre, Mauritius
Best prices for: 1 room 1 guest
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Sofitel So Mauritius
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Sofitel So Mauritius
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516 reviews from our community

Traveler rating
    388
    75
    27
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    9
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Johannesburg, South Africa
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This review could cover the topics of the room, the dining, the beach, the spa, the facilities, the location, but suffice to say, they are all of the very best quality, and deserving every praise you can shower on them. But, this review is about the service and the staff. Sofitel So has something very special. It is what makes... More 

Was this review helpful? Yes
SoMauritius_BelOmbre, Manager at Sofitel So Mauritius, responded to this review

Dear Guests, Following your comments shared recently, we pleased to read from your exquisite stay filled with ‘ So Special’ souvenirs. We will addressed your thanks to the entire team who are So motivated to make you live the utmost intense moments in this luxuriant paradise. We hope that your you will be back soon to get pampered with our... More 

cheltenham, victoria
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Improvements- put turf of some sort, rather than sand, between the outside villa tiles, it makes it a bit difficult to keep the room clean, when sand gets in from going in and out of the outside bath. Hot water can be slow sometimes and felt like was wasting a lot of water. Extend the concrete next to the pool,... More 

Was this review helpful? Yes 3
SoMauritius_BelOmbre, Manager at Sofitel So Mauritius, responded to this review

Dear So Guests, We are very thankful with regards to your so Special comments following your stay with us . We are glad to read that you have enjoyed the So concept which has not disappointed you. Your impressions will be brought forward the key actors of this film set in the sublime nature and designed scene. From the So... More 

Birmingham, United Kingdom
Top Contributor
61 reviews 61 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Extremely relaxing and exclusive feel to this resort. I have stayed at a number of hotel resorts in Mauritius over the last few tears and this is highly recommended. The staff are friendly and nothing is too much trouble, they even helped looking after our 10 month old son Obi whilst my wife and I had dinner one evening. Special... More 

Was this review helpful? Yes
SoMauritius_BelOmbre, Manager at Sofitel So Mauritius, responded to this review

Dear So Guests, Thank your for your warm comments for which we are very thankful. It is indeed a really pleasure to share with our entire team your utmost satisfaction with regards to the services and facilities offered. We are very proud of your recommendation and your willingness to come back. Please rest assured we will dedicate the same level... More 

Mumbai
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So I was here on my layover after a flight from Istanbul. Leaving the normal hotel given to the flight crew, I opted to go for Sofitel So Mauritius after the amazing reviews and hearing a good feedback about it. Located on the Southern tip of the Island, So Mauritius is nestled away in an area of untouched beauty, placing... More 

Was this review helpful? Yes 4
SoMauritius_BelOmbre, Manager at Sofitel So Mauritius, responded to this review

Dear So Guests, Following your recent stay with us, we are very proud and thankful to have taken time to write to our team your impressions of your SO Experience. From your negative gripe and constructive comments to your appreciation with regards to the services, please rest assured we shall take good note and try utmost to enhance each guest... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived late on a Tuesday night, we were exhausted from our flight. Not only did the staff from this hotel allow us to check in to the hotel from our room but we received complimentary drinks and an assortment of cold meats and breads. We were taken from the top parking lot in a golf cart to our room.... More 

Was this review helpful? Yes 1
SoMauritius_BelOmbre, Manager at Sofitel So Mauritius, responded to this review

Dear Guest, Thank you to relate this Magnifique stay over the Sofitel So Mauritius! We are proud that you felt pampered and had the best sleep for years; magical turndown and a My bed concept most renown in all Sofitel hotels have been created to make you sleep as a baby. The culinary experience sounds also amazing and we are... More 

Morgan Hill, CA
Top Contributor
99 reviews 99 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pros / Cons: Pros - Food and golf cart service to/from parking lot Cons - beach, housekeeping, electricity, pool, see narrative Narrative: We really had high hopes. We love Sofitel in T5 at Heathrow so we expected same great service. Upon arrival, the golf buggy was able to tell us where to go. Drivers were extremely helpful and friendly. Parking... More 

Was this review helpful? Yes
SoMauritius_BelOmbre, Manager at Sofitel So Mauritius, responded to this review

Dear Sir, Dear Madam, We thank your having chosen the Sofitel SO Mauritius for your week-end break and for your precious time to evoke your impressions with regards to the services offered . With disappointment, we noticed that those had tainted on your perception of the hotel and on your choice to visit us the next time. We apologized if... More 

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 30, 2015

To begin with the journey from the airport to the hotel will take approx 45minutes and will cost 2000 MUR (about £40) in a taxi or 2100 MUR for airport transfer. Location - peaceful south coast which in my opinion has more natural beauty than the other parts of the island. Also whilst it was raining elsewhere in Mauritius the... More 

Was this review helpful? Yes
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guest, Thank you warmly for this wonderful review rich of your experience of our resort. This detailed feedback describes wholly the unique concept of the designed by nature resort around this ‘peaceful hotel and location’. With the collaboration of our dedicated team, we thoroughly put our heart to serve at our best all guests who wish to experience a... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 29, 2015 via mobile

We decided to visit So Sofitel Mauritius, as we are Le Club Accor members. From the 1st day, comparisons with Le Telfair, which we visited 5 times previously, were inevitable. Over our 9 day stay, we have not found any area of the hotel which we preferred over Le Telfair, and in most cases Le Telfair was superior, while costing... More 

Was this review helpful? Yes 4
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

General Manager Dear Guest, Thank you for taking the time to share your comments concerning your stay at the Sofitel So Mauritius. I have reviewed your comments and concerns. I can assure you that I take them very seriously. From the arrival part, to your gastronomic experience and your discomfort of beach and housekeeping facilities, I reassure you that I... More 

Frankfurt, Germany
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 25, 2015

My wife and I stayed at this resort for 8 days in March 2015 and had a truly excellent experience. It was our first trip to Mauritius and from the moment we landed the experience was very positive. The island is well organised, the people friendly and welcoming and they truly make you feel relaxed. The Sofitel So Mauritius isn't... More 

Was this review helpful? Yes 4
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guest, It is with great pleasure that we read your comments following your recent stay at the Sofitel So Mauritius. We are delighted that you thoroughly enjoyed your So experience with the facilities and service dedicated to enhance this break. Your appreciation will be shared with our ambassadors who aim to provide the best service but dedicated to your... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

We booked this trip to celebrate our tenth anniversary - escaping somewhere hot without the children. As religious Jews, our hotel choices are often limited by the need for Kosher food. We selected the hotel based on reviews we had read and were not disappointed. From the moment we arrived, to the moment we left, we were treated like VIPs... More 

Was this review helpful? Yes 1
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guests, Thank you for taking the time to share your comments concerning your stay at the Sofitel So Mauritius. Our unique concept around the lushury nature blended by a modern décor signed by the famous designer Kenzo Takada is greatly appreciated by travelers. I have reviewed your comments and utmost appreciation. I can assure you our best sentiment with... More 

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