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Fairmont Mount Kenya Safari Club

Travelers' Choice award winner
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PO Box 35-10400, Nanyuki, Kenya
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1 room 1 guest
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Fairmont Mount Kenya Safari Club
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497 Reviews from our TripAdvisor Community

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Traveler rating
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    32
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santiago, Chile
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It was an amazing opportunity to stay for a few days in Mount Kenya Fairmont Club. It was our first stop from a Safari around Kenya in the honeymoon with my wife. The views are unbelievable and the attention from the staff couldn't have been better. The experience I fondly remember is the animal orphanage which is inside the hotel.... More 

Was this review helpful? Yes
Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is well set, the grounds are well maintained, very green. Its a quiet and serene facility good for those who want to relax and just get away from the hussles of life. The buffet was good though I think the price increase should have been compensated by variety. The staff were courteous and friendly. All in all it... More 

Was this review helpful? Yes
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Isaac, Thank you for choosing the Fairmont Mount Kenya Safari Club during your safari and for taking the time to share your feedback on Trip Advisor following your stay. We thank you for the great feedback which we shall definitely share with our colleagues who turned moments into memories. We welcome you back to our hotel! Kind Regards, Mercy More 

Marlton, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The most relaxing experience,Amazing views and accommodation. This hotel is the ideal place to relax.the rooms are fresh and well furnished. Food served as a buffet are awesome we loved the food and enjoyed our stay here. The staff are all well trained and very friendly indeed.

Was this review helpful? Yes 1
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Akshay, We appreciate you taking the time to write such a complimentary review of our property and staff. We are delighted we were able to exceed your expectations and look forward to welcoming you back to our hotel again soon. Kind Regards, Mercy More 

Fredericksburg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The grounds and staff are magnificent. This started as a private home and after a series of owners, William Holden stayed there in the late 1950's while making the movie "The Lion" and fell in love with the facility and the area. He and a partner bought it to make it a world class facility. I suspect they succeeded their... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Fairmont Mount Kenya Safari Club. Thank you also for your feedback with regards to our Food and Beverage shortfalls on your stay. I have communicated to our Food and Beverage Manager and he will review our dining standards as well as our guest expectation with... More 

Casablanca, Morocco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is the ideal place to relax. Facilities are outstanding and service levels very high. It has the absolutely perfect location with an amazing view of Mount Kenya. We enjoyed walking around the grounds, played a round of golf on the 9 hole course withing the hotel grounds and the highlight was a visit to the animal orphanage. Rooms... More 

Was this review helpful? Yes
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for choosing the Fairmont Mount Kenya Safari Club during your safari in Kenya. Thank you for your lovely comments on our product and services on offer. Your kind comments are highly valued and will eagerly be passed on to our team. We look forward to your many more visits. Kind Regards, Mercy. More 

Nairobi, Kenya
Level Contributor
193 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved the hotel and the rooms are fresh and well furnished. You are pampered with the slippers, bath robes and extras in the bathroom. The beds are very comfortable. Food is served as a buffet and some dishes are better than others. Te staff are all well trained and very friendly indeed. Monkeys are a nuicance at times when dining... More 

Was this review helpful? Yes
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Fairmont Mount Kenya Safari Club. We are thrilled to hear that you enjoyed your time with us. Guest feedback is so important to our operation and it is always gratifying to know that we have exceeded the expectations of our valued guests. We all look... More 

Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wishes to visit and stay in Fairmont was finally realized. I wish I get another opportunity to stay in the Hotel and sample the cuisine again. I think this is a paradise by design and will keep telling friends and relatives of this hidden treasure. I wish all the staff and management a very warm regards and keep the... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Mercy2015, Executive Assitant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Frank, We appreciate you taking the time to write such a complimentary review of our hotel. We are delighted we have been able to exceed your expectations and hoping for another opportunity. We most certainly look forward to welcoming you back to our wonderful hotel. Kind Regards, Mercy. More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed 2 weeks ago

Located in a natural environment with top-notch facilities and best service, it offers value for money. You want to try bush dinner too. It was my most memorable experience in my country Kenya. I would.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We are glad that you had a memorable experience during your stay with us. We thank you for the great feedback which we shall definitely share with our colleagues who exceeded your expectations. We welcome you back to our hotel and will be sure to “Turn Moments into Memories” again! Kind Regards, Mercy. More 

London, United Kingdom
Level Contributor
171 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is no doubt this hotel is splendidly situated and a bit of s gem. We came independently ..a rare species as usually it was pretty full with rotating tour groups demonstrating the new world order ! we had upgraded to a room with a view... We were so lucky The shy mountain showed her face every morning and night... More 

Was this review helpful? Yes
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for sharing your experience with us on TripAdvisor. We appreciate your feedback in regards to our great staff and grounds. Thank you also for your feedback on your check in and guest room experience, I have shared your feedback regarding the both experiences with our Rooms Division Manager and will monitor this “good” complaint from other... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Mount Kenya Resort is a beautiful place to stay at any season with family or friends. It has a lovely pool to dip in. A Beautiful maze,where you can go play with your kids. Small horse riding trips are fun to have. And african dance in the eveneing is another fun activity to watch.

Was this review helpful? Yes
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Debra, We are delighted that you enjoyed your stay with us and thank you for taking the time to share your valued feedback with regards to your stay. Guest feedback is so important to our operation and it is always gratifying to know that we have exceeded the expectations of our guests. We are most appreciative for your fantastic... More 

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