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Hampton Inn Seneca Falls

2.5 of 5 1950 Balsey Rd, Seneca Falls, NY 13148
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Certificate of Excellence 2014
Hampton Inn Seneca Falls
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Hampton Inn Seneca Falls
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282 reviews from our community

Traveler rating
    197
    65
    16
    3
    1
See reviews for
96
93
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (282)
  • Mar-May only
    (55)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (45)
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Jersey Shore
Top Contributor
198 reviews 198 reviews
52 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

I was driving from Niagara Falls to Syracuse and was so tired that I decided to stop at the next Hampton Inn that came up on Route 90. I told the Front Desk Manager and Agent that I had a reservation at another Hampton and they called and canceled it for me (it was 10:30 p.m.). That really meant a... More 

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you so much for writing a review for us. It is always our pleasure to be able to help our guests, especially late at night when you are too tired to keep going. We want our guests to be safe on the roads. I look forward to welcoming you back the next time you are in our area. Thank... More 

Pennsylvania, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Warm, Friendly, Clean, Comfortable, and Homelike Environment. Staff went out of their way to make our stay enjoyable and home like. Great place to stay in and around the wine trails of Watkins Glen and the finger lakes.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Dear Mary B, Thank you for the kind words. It means so much to me and my team when people feel at home. We truly want to be our guest’s home away from home! I hope you will stay with us again when you visit the Fingerlakes Area. More 

Layton, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel, and the staff is excellent. The room I was in was great and the gym was great as well. The only thing that wasn't great was the extremely noisy people that slept above me two different nights. But that really isn't the hotel's fault.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you for choosing to stay at our Hampton Inn during your travels. I am glad you enjoyed your room and the fitness room. I am sorry about the noise above you. We are always happy to try to find a solution to the noise. I hope you have a great day and we look forward to welcoming you back! More 

Dexter, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I love staying at the Waterloo Hampton Inn. The Staff is always helpful and welcoming. They are knowedgeable about dining options and eager to make your stay comfortable. I once forgot my charging cable, and the front desk provided a complimentary charging cable for my phone for me to borrow, so that I would be able to use my phone.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you for your kind words about our staff. I am so happy we were able to help you with your phone charger. I know what it's like to not have a charger available and it is not fun. I am glad you enjoy the fruit, it always nice to hear what the guests like. I hope you have a... More 

Cambridge, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Reliable Hampton quality. website offers shop and stay package. When we checked in we were told its no longer offered, next morning we over heard front desk staff promise the very same package to someone over the phone! Oddly no bathtub in room, only a shower.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you very much for your recent stay. I am very sorry about your experience and that we did not meet your expectations. There is no excuse for this. The shop and drop package has not been available and we were working with Hilton to get that fixed. They did just fix it and we are now able to book... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Worth of money, very friendly staff, very good breakfast and fast internet. There is an outlet nearby and we visited it in the evening. A bit far from where we want to go but as a HHOURS member I am glad I select this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you so much for all the positive comments, We are glad you chose our hotel too! I hope you have a wonderful day and visit us again soon. More 

Sanbornton, United States
1 review
4 of 5 stars Reviewed December 18, 2014

Woken by strong sulfur/chemical smell in the middle of the night. This is an issue with the location of the town being near a chemical plant. If passing through on the NY thruway stop instead in Rochester or Syracuse area which are about an hour away.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 17, 2014

Requested an early check-in and received a phone call from staff letting us know our room was ready. Generally hotels tell you its not guaranteed and that's it. It was a pleasant surprise to have staff actually call me to tell me the rooms were ready.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you for taking the time to write a review for us. It is great to hear from our guests. I am very glad that we were able to accommodate your early check-in request. We do our best to honor all that we can. I wish you a very Merry Christmas and I hope to see you again soon! More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

It was random chosing the Hampton Inn but what a wonderful experience it was! Everyone that worked there was so happy and accomodating from the minute we checked in until we left. It felt like going home to Mom's house for Christmas. It was decorated beautifully for Christmas throughout the hotel. The breakfast was first-class and the staff in the... More 

Was this review helpful? Yes 1
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

What a great review, Thank you. Anytime we can be compared to Mom's House, we must be doing well! I will be sure to pass your comments along to the team, especially Thomas. They LOVE when their names are put in our reviews! It is great to hear how much you enjoyed your stay; I hope you will visit us... More 

Fairport, New York
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 16, 2014

We visited Seneca Falls for their annual "It's a Wonderful Life" celebration. My wife is a die hard fan and wanted to run the 5k race later in the day. The hotel is about 2 miles from the center of town and the price was much nicer on the wallet (I needed two rooms) than the hotel that was downtown.... More 

Was this review helpful? Yes 1
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you so much for your nice reivew. I am glad you enjoyed your stay with us and I hope your family enjoyed the It's a wonderful Life festival, I know we love that weekend here! I hope we see you again next year! More 

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Additional Information about Hampton Inn Seneca Falls

Address: 1950 Balsey Rd, Seneca Falls, NY 13148
Phone Number:
Location: United States > New York > Finger Lakes > Seneca Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Seneca Falls 2.5*
Number of rooms: 81
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