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Hampton Inn Seneca Falls

2.5 of 5 1950 Balsey Rd, Seneca Falls, NY 13148
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Certificate of Excellence 2014
Hampton Inn Seneca Falls
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Hampton Inn Seneca Falls
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287 reviews from our community

Traveler rating
    202
    65
    16
    3
    1
See reviews for
96
94
5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (55)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (50)
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Springfield, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

While traveling on business, I dropped into this hotel by accident. The staff, and facilities are excellent. The clerk at check in was ost helpful. The room was great. Wifi worked well. The breakfast was first rate. What a wonderful surprise!

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Dear William R, I am so happy that you stopped in to our hotel and that you enjoyed your stay! I love to share great reviews with my team, it means a lot to all of us. I hope you will visit us again when business brings you this way. More 

Wayne, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service and amenities. Very clean and new! If your going to Seneca Falls, this is the only place to stay; Enjoy! Weekend trip to wine tours and friends were more enjoyable since we could return to our room at the Inn. Assessible to all areas and easy on/off to major highways.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Dear Craig T, Thank you so much for choosing the Hampton Inn Seneca Falls. I am happy to hear you enjoyed our hotel as well as our surrounding wineries, come back and see us soon! We truly appreciate your review. More 

SENECA FALLS, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Came to this Hotel in a blinding snow storm and the staff was awesome..they were pleasant and friendly upon check in...very nice hotel..they did an awesome job clearing the snow off the walkways...Hotel was clean and quiet..great location..would stay again..and will recommend to others

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Dear Shawn D, Thank you for choosing to stay with our Hampton Inn. I see that you got to enjoy some lovely New York weather while you were here too! I am happy to hear that we were able to keep up with the sidewalks, that is a challenge sometimes. It is good to hear that we have earned your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed in over a dozen Hampton Inns and this was by far the best. The staff is wonderful and they take great pride in their work and their workplace. It shows in all the small details from the towels folded in a decorative presentative way, to the breakfast and newspapers laid out.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Dear Shad J, Thank you so much for considering us a favorite. We take great pride in that! It is an honor to us. I am happy to hear you enjoyed the small details. I hope you will visit us again soon! More 

Clyde, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was very pleasant and enjoyable. Hotel was clean, we were hosting out of town guests and the warm welcome that was received was much appreciated. We did not have time to use any of the facilities that the hotel offers so unable to comment on that, however, the set up for the continental breakfast looked like a nice selection.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Dear Bonnie B, I am very honored that you chose our hotel to host your out of town visitors and I am glad that everyone enjoyed the hotel. I hope the next time you can enjoy the pool or fitness room too! I hope you have a great day and stay warm. More 

Jersey Shore
Top Contributor
204 reviews 204 reviews
53 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed January 25, 2015

I was driving from Niagara Falls to Syracuse and was so tired that I decided to stop at the next Hampton Inn that came up on Route 90. I told the Front Desk Manager and Agent that I had a reservation at another Hampton and they called and canceled it for me (it was 10:30 p.m.). That really meant a... More 

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you so much for writing a review for us. It is always our pleasure to be able to help our guests, especially late at night when you are too tired to keep going. We want our guests to be safe on the roads. I look forward to welcoming you back the next time you are in our area. Thank... More 

Pennsylvania, United States
1 review
5 of 5 stars Reviewed January 11, 2015

Warm, Friendly, Clean, Comfortable, and Homelike Environment. Staff went out of their way to make our stay enjoyable and home like. Great place to stay in and around the wine trails of Watkins Glen and the finger lakes.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Dear Mary B, Thank you for the kind words. It means so much to me and my team when people feel at home. We truly want to be our guest’s home away from home! I hope you will stay with us again when you visit the Fingerlakes Area. More 

Layton, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

This is a great hotel, and the staff is excellent. The room I was in was great and the gym was great as well. The only thing that wasn't great was the extremely noisy people that slept above me two different nights. But that really isn't the hotel's fault.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you for choosing to stay at our Hampton Inn during your travels. I am glad you enjoyed your room and the fitness room. I am sorry about the noise above you. We are always happy to try to find a solution to the noise. I hope you have a great day and we look forward to welcoming you back! More 

Dexter, United States
1 review
5 of 5 stars Reviewed January 10, 2015

I love staying at the Waterloo Hampton Inn. The Staff is always helpful and welcoming. They are knowedgeable about dining options and eager to make your stay comfortable. I once forgot my charging cable, and the front desk provided a complimentary charging cable for my phone for me to borrow, so that I would be able to use my phone.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you for your kind words about our staff. I am so happy we were able to help you with your phone charger. I know what it's like to not have a charger available and it is not fun. I am glad you enjoy the fruit, it always nice to hear what the guests like. I hope you have a... More 

Cambridge, Canada
1 review
3 of 5 stars Reviewed January 1, 2015

Reliable Hampton quality. website offers shop and stay package. When we checked in we were told its no longer offered, next morning we over heard front desk staff promise the very same package to someone over the phone! Oddly no bathtub in room, only a shower.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review

Thank you very much for your recent stay. I am very sorry about your experience and that we did not meet your expectations. There is no excuse for this. The shop and drop package has not been available and we were working with Hilton to get that fixed. They did just fix it and we are now able to book... More 

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Additional Information about Hampton Inn Seneca Falls

Address: 1950 Balsey Rd, Seneca Falls, NY 13148
Phone Number:
Location: United States > New York > Finger Lakes > Seneca Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Seneca Falls 2.5*
Number of rooms: 81
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