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Baymont Inn & Suites Hot Springs

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737 South 6th Street, Hot Springs, SD 57747 (Formerly BEST WESTERN Sundowner Inn)
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1 room 1 guest
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Baymont Inn & Suites Hot Springs
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, TX, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Our group of 21 people arrived after making reservations with the former Best Western hotel (became Baymont a few weeks ago) and they had no knowledge at all of us or our reservations. None the less, they accommodated us at a better rate than we expected. The staff were friendly and competent and helpful.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontManagerMayank, General Manager at Baymont Inn & Suites Hot Springs, responded to this review

Thank You for taking the time to give us this review. I am happy to hear that the staff was friendly and helpful and that you enjoyed your stay. I hope to see you again at the Baymont Inn & Suites in Hot Springs SD whenever you are up here in the area again. More 

Duluth
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Clean room, efficient check-in and out, but the place is pretty beat up. The ice machine was broken and the lobby could use a little spiffing up. Nice for a quick place to stay and sleep.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We made out reservations well ahead of our travel dates as it is close to Sturgis SD and we were attending the Black Hills Motorcycle Rally. We were informed that the hotel was no longer a Best Western but that our reservations were confirmed with adjoining rooms. When we arrived, we were told that "she" had just given our adjoining... More 

Was this review helpful? Yes
BaymontManagerMayank, General Manager at Baymont Inn & Suites Hot Springs, responded to this review

Thank you for your review. We are sorry that you didn't get your joining rooms which you asked for. We hope you will give us another try the next time you are in Hot Springs SD. More 

Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel lobby and our non-smoking room smelled like cigarette smoke. Our bathroom floor and tub had a lot of hair in and on it, which we didn't notice till we were settled in and going to bed. Yuck. The desk clerk seemed stressed out, and uninterested in our comments as we checked out.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
BaymontManagerMayank, General Manager at Baymont Inn & Suites Hot Springs, responded to this review

Thank you for your review. We are sorry that the hotel lobby and your room smelled like smoke. Also we apologize for your room having hair in it. We hope you will give us another chance the next time you are in the area. More 

Travelers are raving about these Hot Springs hotels

Scotts Valley, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good choice for our first night in the black hills, heading for Sturgis. Room was spacious, pool clean and breakfast had what you expect at a hotel buffet surfing a hot and cold combination. Staff was friendly and helpful.

Was this review helpful? Yes 1
BaymontManagerMayank, General Manager at Baymont Inn & Suites Hot Springs, responded to this review

Thank you for taking the time out of your schedule to give us a Fabulous Review. We are so glad that you enjoyed our rooms and amenities. We are happy that you like our Breakfast. Hope to see you come back soon. Thanks Again. More 

Kansas City, Kansas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were traveling in the area and did not book ahead. We found this motel online and called them to book. The staff was very helpful with getting the room booked even though I did not have good phone service. The room was clean and staff was friendly. The breakfast was good. The bed was comfortable.

Was this review helpful? Yes 1
BaymontManagerMayank, General Manager at Baymont Inn & Suites Hot Springs, responded to this review

Thank You for staying at the Baymont Inn & Suites in Hot Springs SD. We are glad to hear that you enjoyed your stay here. We are happy that you liked our Breakfast and Our Comfy Beds. Hope to seeing you stay here again. Thank You More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel did what it was supposed to. We had a nice couple of nights there. We did have pets and they were very good about putting us in a room close to an exit to let the dogs out. the path along the river was nice for walking the dogs. The kids had fun in the small pool. All... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontManagerMayank, General Manager at Baymont Inn & Suites Hot Springs, responded to this review

Thank you for giving us a nice Review. We are Happy to hear that you enjoyed your stay here. Thanks Again and we Hope to see you at the Baymont Inn & Suites in Hot Springs SD again. More 

Sioux Falls, South Dakota
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean comfortable and not over priced. A welcome change on a 10 day 10 hotel trip. New owners that were more than hospitable

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontManagerMayank, General Manager at Baymont Inn & Suites Hot Springs, responded to this review

Thank you for taking the time to give us a wonderful review, i'm glad that you enjoyed your stay at the Baymont Inn & Suites in Hot Spring SD. We are looking forward to seeing you here again next time. More 

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