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BEST WESTERN Sundowner Inn

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737 South 6th Street, Hot Springs, SD 57747
Best prices for: 1 room 1 guest
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BEST WESTERN Sundowner Inn
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BEST WESTERN Sundowner Inn
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181 reviews from our community

Traveler rating
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    36
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bassett, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was a nice hotel, comfortable beds, good service. Would stay here again. This was a second hotel that we booked for the night, due to 2 feet expected in the Black Hills we left our first hotel. The staff were very nice, breakfast was tasty. We didn't have enough time to use the pool, but would have liked to.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Thank you much for your stay with us. We appreciate your feed back which help us to serve you even better. Hope we shall get further opportunity to serve you. Thanks again. More 

pueblo west, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Having been on the road for 10 hours we remembered the Best Western in Hot Springs and was so happy for a room and kind staff. Front desk person at check in helped us bring our luggage in on the cart due to double doors.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Sir, Thanks for your stay and survey. We would look forward to having you again as our guest. Thanking you, M A Moyeen More 

Cheyenne, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Loved it! The staff was wonderful and the pool area was a hit with my 2 8 yr old girls! The room was very clean and comfortable and we will definitely be back! Loved the area- we were actually planning on staying at Stay USA but the pool was out of service. Glad that we were able to find this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Sir, Thank you for your stay with us. We will try to serve you even better should we get a chance to receive you as our guest next. Thanking you, M A Moyeen More 

North Platte, Nebraska
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed April 8, 2015

I presented the staff with a (state-confirmed) bed bug I found crawling across my bed. The front desk attendant would not help, and the manager hung up on me twice after denying my claim. The breakfast area was also not clean. I can tell you where I am not staying.

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BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

This customer is not telling the truth and trying to mislead others as his effort to stay free of cost at the hotel did not work. He carried this so called bug from elsewhere and show it to front desk and claim the refund. We were sure that we don't have any beg bugs, as such did not honor his... More 

sioux falls, United States
1 review
5 of 5 stars Reviewed March 22, 2015

We have stayed here three or four times over the last four years we always stay in hot springs. Nice little town and great hotel. would recommend this hotel th anybody that is staying in the hills, just south of wind cave park.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSundownerInn, Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Valued Customer, Thanks for staying with us. Your satisfaction is our achievements. Hope you consider to stay with us again and give us an opportunity to serve you even better. Thanking you, Moyeen, Md Abul General Manager More 

Tampa, Florida
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 15, 2015

The hotel was very clean and management very friendly. Our room was clean and the toiletries were of good quality. We stayed there on our way to Mount Rushmore. We didn't use the indoor pool or the jacuzzi but they seem to be in very good condition. For those who can't go up stairs there is no elevator so make... More 

Was this review helpful? Yes
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Valued Customer, Thanks for staying with us. Your satisfaction is our achievements. Hope you consider to stay with us again and give us an opportunity to serve you even better. Thanking you, Moyeen, Md Abul General Manager More 

Casper, United States
1 review
5 of 5 stars Reviewed March 13, 2015

Enjoyed the stay - had four rooms and we were all close together - we enjoyed the spacious pool area to sit and chat. Staff was extremely friendly and helpful. Breakfast was nice but ends early. Price for value was well worth it. Will return again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Valued Customer, Thanks for staying with us. Your satisfaction is our achievements. Hope you consider to stay with us again and give us an opportunity to serve you even better. Thanking you, Moyeen, Md Abul General Manager More 

Bingham, United States
1 review
4 of 5 stars Reviewed March 10, 2015

The room and hotel were very clean, Staff were great?Breakfast was horible. The pool and hot tub were small, but for the location of the hotel it was good. Everything was extreamly clean. Then staff was very helpful when asked where good dining was and they were right.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Valued Customer, Thanks for staying with us. Your satisfaction is our achievements. Hope you consider to stay with us again and give us an opportunity to serve you even better. Thanking you, Moyeen, Md Abul General Manager More 

msp
Top Contributor
80 reviews 80 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 25, 2015

We stayed here while we were on a long road trip. The staff was very nice and helpful. The room was really nothing special but was clean and comfortable. The front entry to this hotel is kind of strange and is hard to navigate if you have a load of bags. Breakfast was average for this price range hotel. We... More 

Was this review helpful? Yes
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Valued Customer, Thanks for staying with us. Your satisfaction is our achievements. Hope you consider to stay with us again and give us an opportunity to serve you even better. Thanking you, Moyeen, Md Abul General Manager More 

Washington
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 29, 2014

This hotel is located directly next to the Mueller Center in downtown and provides excellent access for those visit for town related business. The hotel has ample parking and very clean room. The hotel is a short walk from the historic downtown and very close to nearby hiking trails. The breakfast lounge was undergoing renovations when I visited, but it... More 

Was this review helpful? Yes 2
BWSundownerInn, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Valued Customer, Thanks for staying with us. Your satisfaction is our achievements. Hope you consider to stay with us again and give us an opportunity to serve you even better. Thanking you, Moyeen, Md Abul General Manager More 

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