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BEST WESTERN Sundowner Inn

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737 South 6th Street, Hot Springs, SD 57747
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Best prices for: 1 room 1 guest
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BEST WESTERN Sundowner Inn
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196 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Becker, Minnesota
1 review
1 of 5 stars Reviewed 3 days ago NEW

We arrived at 6:15 (check-in starts at 2PM) and their computer system was down. The front desk clerk was trying the best she could and I could tell she had had a rough day. It took them a bit to find our reservation, but they did. They insisted that the room be paid for at check in, not getting a... More 

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Thorntown, United States
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The cleaning staff did not show up the day we arrived and the staff working were not happy about it. The pool was freezing and the breakfast the next morning was pretty lacking. The room was very nice. It was big, clean and a good night's sleep.

Review collected in partnership with Best Western

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Rapid City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This property needs to rectify a glaring safety issue with the showers. There is no hand-hold in the middle or back area of the tub, and no anti-slip coating or mat in the tub itself. My 9 year old child fell from a standing position (on both feet) to flat-on-the-back because of the slippery tub and no available hand-hold. This... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Fresno, CA
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for 2 nights and were VERY disappointed. The Inn advertised a spa and pool. The spa was not in service and the pool was so COLD that no one was swimming in it. This is a non-smoking hotel, but the first room we were given smell so badly of smoke that I asked for... More 

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Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very clean, quiet, super comfy beds. Good breakfast. Helpful desk clerks. Convenient location to Mammoth Site. We would love to stay here again. The price was very good, under $100 with our AAA discount.

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Bellevue, Washington
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The room was clean, quiet, and fine for the rate we were paying. We were able to get early check in too. Breakfast was worse than average. Room is too small, they ran out of cereal and juice. Reading other reviews seemed this happenef before. At checkout noticed a sign indicating change from best western to baymount, so maybe this... More 

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1 review
1 of 5 stars Reviewed 1 week ago

We were not very satisfied with our stay. The pull out sleeper sofa still had the used sheets on it from the previous guests and the person who came to change it was clearly not happy about it. Also, the A/C was broken. They offered to call the manager to have him see if it could be fixed, but I... More 

Review collected in partnership with Best Western

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Colorado Springs, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel can be best described as average in every way except for the breakfast- it would be a challenge for it to achieve mediocrity in that arena. Even a vegan would be discouraged by the paucity of options.

Review collected in partnership with Best Western

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Milwaukee, Wisconsin
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

My family went on a long road trip and stayed one night here in Hot Springs. There were problems.... The staff ran our cc 3 times causing our credit card company to contact us about fraud charges. There were ants in the bathroom..... The breakfast started at 6 am and had little to nothing left by 7:30. There were no... More 

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Northeast Ohio
Level Contributor
140 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 1 week ago

When I pulled into this hotel I was a little nervous because it looked a bit tired on the outside. But inside things were fine. The room was nice and the bed was very comfortable. The room had a microwave and a fridge, a nice tv and free wifi that worked well. My only complaint is that the room had... More 

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