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All 9 Hot Springs hotels

BEST WESTERN Sundowner Inn

2.0 of 5 Hotel   |   737 South 6th Street, Hot Springs, SD 57747
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61%
Ranked #6 of 9 hotels in Hot Springs
A recent review
5 of 5 stars reviewed 4 days ago
Patrick H Waupun, Wisconsin
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117 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Waupun, Wisconsin
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was excellent the staff and the rooms were amazing. Everyone was very helpful with details of places to visit while we were there. The pool and hot tub were very clean and the service in the morning was great. The staff was right on top of things if food items were running low for breakfast. We didn't have... More

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Stacy mn, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the help treat us like friends, we have stayed here three days or more for the last five years and have never had any problems the pool and hot tube are clean and warm , the breakfast with waffles and eggs /fresh orange juice great, I like the walk out the back to the river

Review collected in partnership with Best Western

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deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Guest, Thank you for you kind comments. We are pleased your stay with us was a pleasant one. We enjoy treating everyone like family. We are so gracious that you chose to stay with us. We hope to have you back again. We are also pleased our breakfast of scrambled egg and or cheese omelets were enjoyable for you.... More

Cheyenne, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hot Springs is a wonderful destination especially if you like to swim and the Sundowner Inn was a delightful place to stay! There are so many things to see in the Hot Springs area. Warm springs, caves, parks, mountains, lakes, wildlife, and nice South Dakota people make this an exceptional vacation spot for those of us on a budget.

Review collected in partnership with Best Western

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deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Guest, Thank you for taking the time to complete the survey. Thank you for your kind words. We are very pleased that you enjoyed our town and people. It was a pleasure to have you and your family. There are many beautiful places to go and see while in the area. We are delighted you were able to get... More

wanamingo, United States
1 review
5 of 5 stars Reviewed March 16, 2014

a little difficult to see when driving through town unless you are really paying attention. staff was extremely friendly and definitely keep the hotel up. the front desk clerk (Mary) was a great asset to the team. she was very friendly and did everything to make our stay a wonderful one. it was very quiet and the only complaint was... More

Review collected in partnership with Best Western

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deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Joan, Thank you for your kind comments. I will pass along the kind words to Mary. She is for sure wonderful to have as a part of our team. I can understand how frustrating it must have been to incur a noisy neighbor going in and out of their room. Upon you next visit to the area, give us a... More

Alliance, Nebraska
1 review
4 of 5 stars Reviewed March 5, 2014

In the "off-season" I stayed 6 nights while my husband was in the VA hospital. I had excellent service. Most important was the friendly greeting from every clerk on duty whenever I would come in. As it was very cold, the straight forward settings on the heater/air-conditioner and the rapid response were much appreciated. The breakfast was great every morning... More

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deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Helen, Thank you for visiting our property. We are pleased the staff here were all friendly. Thank you for your comments. They are much appreciated. I am pleased your stay here was comfortable. More

Morrill, Nebraska, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014 via mobile

I booked a suite which was a good move. But the furniture is outdated and falling apart. The recliner was broken. Told the front desk about it they didn't seem to concerned. Overall I would reccomend this hotel to any one. Front desk help was awesome except for the above mentioned issue. Manger was very helpful and would do anything.... More

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deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Tim, Thank you for you feedback. We really appreciate it. The recliner was in good repair prior so we were not aware the chair had been broken. We understand how frustrating this could be. We do apologize for the chair. We are pleased your stay was pleasant for the duration of your stay. Thanks for coming to our property and... More

Laramie, United States
1 review
5 of 5 stars Reviewed January 13, 2014

Clean quiet motel that allows pets is always a good find. The motel is next to the Falls River so there is a short river walk outside the motel property. Most of the downtown eating establishments were closed since it was early January. Check out the hot springs, which are actually warm springs.

Review collected in partnership with Best Western

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deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Jan, Thank you kindly for your review of our property. We are very happy you and your pet enjoyed our facility. Hot Springs is a beautiful little town with a wealth of history if you take the time to go out exploring and we are happy you did. We thank you for coming and we hope to see you back... More

Arcadia
2 reviews
4 of 5 stars Reviewed January 5, 2014

Not much else to choose from in Hot Springs but we were happy with the room. They did mess up out reservation but ended up giving us a better rate than we got online. The room was good but the bed was hard and the pillows were rocks. Overall we were comfortable but next time I would bring my own... More

Review collected in partnership with Best Western

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deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Kelly, We are very sorry with your reservations. I understand how frustrating that can be. However being that you booked online. Your reservations are put in by the agent and directly uploaded into our system. We did have your reservation but the next day but not the day prior and that is the reason your reservation did not appear on... More

A TripAdvisor Member
4 of 5 stars Reviewed January 2, 2014

I've been coming to this hotel for a couple years for business. I've never had any issues or complaints. Once I was sick and the desk help got me in contact with the local pharmacy and didnt charge for me leaving early. Always pleasant and welcoming.

Review collected in partnership with Best Western

Was this review helpful? Yes
deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Dear Tripadvisor member, Thank you for your comments. We are pleased that your stay was pleasant. We hope to see you back again soon. Have a safe and happy 2014. More

A TripAdvisor Member
4 of 5 stars Reviewed December 24, 2013

nice little hotel. breakfast with scrambled eggs was good. a lot of the hotels just give you a lot of carbs. was nice to have the eggs. non smoking room smelled a slight amount from old smoke. If not for that I would have probably rated in an excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
deannaatbestwestern, General Manager at BEST WESTERN Sundowner Inn, responded to this review

Tripadvisor Member, Thank you for your comments. I will use your comments to improve our property. We are delighted that your stay was pleasant. Thank you for coming. We hope to have you back again soon. We wish you a safe and happy 2014. More

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Additional Information about BEST WESTERN Sundowner Inn

Also Known As:
Best Western Hot Springs
Hot Springs Best Western
Address: 737 South 6th Street, Hot Springs, SD 57747
Phone Number:
Location: United States > South Dakota > Hot Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Sundowner Inn 2*
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