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Millennium Hotel Cincinnati

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150 W 5th St, Cincinnati, OH 45202-2393
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Millennium Hotel Cincinnati
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Millennium Hotel Cincinnati
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959 reviews from our community

Traveler rating
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    294
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

Our stay at the Millennium was for a convention. The hotel is located in the center fo town and convenient to just about everything.The front desk personnel were friendly and helpful. Our room was clean, but nothing special. Our group was around 800 strong, plus the Taste of Cincinnati was going on, so the hotel was maxed out. The staff... More 

Was this review helpful? Yes 1
Leetonia, Ohio
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This was where we needed to stay for a business meeting. I read reviews ahead of time and they were correct. Hotel needs update. Food is bad. Elevators are a nightmare. Service staff is not nice. Many homeless nearby and soliciting outside the doors. My room was in poor repair- dirty scratches in the sink, dirty grout, very poor plumbing... More 

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Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, We sincerely appreciate your review and we are very sorry you were not happy with your stay. Our guest's satisfaction is important to us and we will be using the feedback you provided to continually work to improve our guest experience. The condition of our guest rooms and public areas is very important to us as we... More 

Travelers are raving about these Cincinnati hotels

Washington, District of Columbia, District of Columbia, United States
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hotel door people allowed some vagrants (who were for some reason hanging out with them) to harass me and laughed about it. I've never been to a hotel where the staff would allow something like this to happen. The hotel is dirty, the staff is rude and unhelpful. Our non smoking room smelled like an ashtray.

Was this review helpful? Yes 3
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We apologize that we were not able to provide you with a satisfactory experience. Your satisfaction is very important to us as we take pride in providing a positive experience and exceeding our guest’s expectations. Please be assured that we are reviewing your comments with our staff... More 

Tampa, Florida
Senior Contributor
34 reviews 34 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here a few times over the past few years and for the price this place can't be beat. It's an aging hotel that was upscale in it's day. The rooms are clean, the view is decent and the location works out very well for my needs. It's minutes from Kentucky and walking distance to most of downtown Cincinnati.

Was this review helpful? Yes 1
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, Thank you for your review of our hotel and for your continued loyalty. We are glad you found our hotel to be a "great value" and that you enjoyed our location and its proximity to all of the attractions downtown. Many of our guests' also find our location to be opportune for business or just taking in... More 

Sauk Rapids, Minnesota
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed in the hotel several times over the last 15 years. Stayed there again for business. The hotel is in a great location. I stayed in the north tower which is a little newer but could still use some updates. Rooms are nice. My room didn't get cleaned on Friday till close to 5 pm! Check in is fairly... More 

Was this review helpful? Yes 1
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, Thank you for your review of your recent stay and for your loyalty over the past 15 years! We're happy you enjoyed our location and the hotel overall. We are however, sorry to hear about the issues you experienced and we will address these things immediately. We value you as our guest and hope to have the... More 

Spencer, Indiana
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is not new if you want new you have to go to the suburbs. This hotel sits in a great location downtown, just a few minutes walk to any downtown restaurant. Walking distance to Ballpark, and Fountain Square. If you like Shopping its is located right next to Sak's , and Macy's downtown. The only thing needed is... More 

Was this review helpful? Yes
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, Thank you so much for your review of our property! We are so glad that you were able to take advantage of our location and its proximity to the downtown attractions., We are glad that you enjoyed our hotel and found it to be great. We appreciate your suggestions as we are always looking at ways that... More 

Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 1 week ago

Stayed at the Millennium for my husband's business convention. Hotel is old, tired and worn. Looks neglected. Staff is tolerable almost rude. Moving to Renaissance for second night since the convention is over. Renaissance is less expensive too. Rate at Millennium jumps to $225.

Was this review helpful? Yes
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, Thank yo for your review and for sharing your experience. We are so sorry to hear about your dissatisfaction with our hotel. We sincerely apologize that you were not happy with your stay or the service you received. However we appreciate your honesty, as we use all feedback to improve our service. We will be revisiting the... More 

ohiotravel13
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent basic hotel. Check in staff was excellent and friendly. He even upgraded our room for the evening even though we booked on Priceline and paid not a ton to be perfectly honest. Was disappointed in the no room service but we sat at the bar and split a slice of cheesecake and had a few drinks. Not a five... More 

Was this review helpful? Yes
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, Thank you for staying with us and for your very nice review. We are so glad to know that you enjoyed your stay and found our staff to be excellent. We look forward to sharing your review with our team. Thank you for your patronage, we look forward to welcoming you back real soon. Sincerely, Brenda Wellman... More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed here many times with no problems. This time was much different. After our first night we called down to ask for extra towels. After over an hour, we called again. We were told that we were on the list, and that they would check on it. We never for the towels and were checking out early the... More 

Was this review helpful? Yes
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, We appreciate you taking the time to provide feedback on your experience and are truly sorry about your disappointment. It seems as if your housekeeping service experience was less than perfect. Your feedback is so important as it helps us to identify opportunities for improvement as well as developing our team to exceed guest expectations. We appreciate... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has the look of a nice hotel but do not be deceived. I've recieved kinder treatment and better amenities at a Knights Inn. The elevators feel like a death trap, the woman checking us in to our room took about 15 minutes and yet had still not told us check out time, or the fact that complimentary breakfast... More 

Was this review helpful? Yes
Manager222, Guest Relations Manager at Millennium Hotel Cincinnati, responded to this review

Dear Valued Guest, We are sorry to hear of your disappointment and the fact that we did not meet your expectations. We take pride in providing a positive experience and the best accommodations and service. Please be assured that your concerns have been taken into consideration so that we can continue to improve our guest’s experience. Your feedback is very... More 

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