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Holiday Inn Express Cincinnati West

2.5 of 5 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
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Holiday Inn Express Cincinnati West
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101 reviews from our community

Traveler rating
    33
    39
    21
    5
    3
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45
16
9
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was impressive!! Each and every person we came into contact with were super nice, accommodating and eager to assist us. The hotel itself was immaculate, the rooms were nice, spacious and the breakfast was way beyond what I expected! Since it's the only hotel in the area, I was just pleasantly surprised at how wonderful it was. When... More 

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Louisville, Kentucky
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 25, 2015

I stayed at this hotel twice while visiting a friend who lived near by. The hotel is clean and staff is friendly. It is definitely not fancy. Some areas of the hotel are staring to look pretty worn. Probably a result of being a very busy place. Breakfast is free, which is nice. Would stay again.

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear mhf28, Thanks for your review of the Holiday Inn Express Cincinnati West. It is our pleasure to provide you with superior service and comfortable accommodations. We hope that you enjoyed your visit with your friend and are pleased that you enjoyed our Hot Express Start Breakfast! All of us here look forward to hosting you again for future travels... More 

Tampa
2 reviews
5 of 5 stars Reviewed November 28, 2014

We stayed here during Thanksgiving break. The rooms were clean and pretty spacious, and I have to say our experience with the staff was top notch. A young lady named Mary that works in the kitchen area during breakfast was wonderful. She was very sweet and attentive, and paid special attention to our daughter and her needs. I have to... More 

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear lepoole45, Thanks for sharing your recent experiences while a guest of the Holiday Inn Express Cincinnati West. All of us here hope that you and yours enjoyed the Thanksgiving Holiday with loved ones and look forward to serving you again for future travels to the area. I have passed along your comments to Mary with my added thanks for... More 

Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2014

Hotel was good with a good breakfast of standard eggs, pancakes, sausage, etc. plus had very good cinnamon rolls! Room was good with comfortable bed and lots of pillows, very clean room. Staff was very friendly.

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear John L, Thanks for sharing your experiences while a guest of the Holiday Inn Express Cincinnati West. It was our pleasure to provide you with superior service and accommodations during your recent travels to the area. All of us here look forward to serving you again! Sincerely, Ken Broering, General Manager Holiday Inn Express Cincinnati West More 

Lawrence, Kansas
Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 22, 2014

My room was very clean, comfortable beds, soft and firm pillows on bed. I thought the breakfast was good, certainly not gross. Eggs, turkey sausage, bacon, biscuits and gravy, pancakes, oatmeals, cereals, fresh cinnamon rolls, greek yogurt and regular yogurt, assorted breads, so I would think you could certainly find something to eat from that array. The parking lot you... More 

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Rachel9496, Thanks for your review on your recent experience while a guest of the Holiday Inn Express Cincinnati West. It is our goal to consistently provide superior service and accomodations and your feedback is important to us! We are pleased that you enjoyed your stay with us and that you were able to join us for our Hot Express... More 

Kansas City, Kansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed October 20, 2014

Handle for the faucet in the bathroom came off in my hand. The doors, walls, carpet, and the dirty tub have all seen better days. Breakfast was not simply inedible it was gross. Parking lot resembles a ski resort in the mountains, as the immediate hotel entrance area is the only level ground on the property. Exercise room isn't; two... More 

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear 200plusnightsayear, Thank you very much for taking time to provide us with your feedback on your recent stay with us. I understand that having a comfortable stay is important and it sounds like we fell below your expectations. I am sorry for any inconveniences you experienced and hope that you would give us another chance to make your stay... More 

Winston Salem, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 1, 2014

Nice hotel, but really on the outskirts of Cincinnati. Not much there at all but a decent, area. Avery rooms with an average breakfast in the morning. Good place to stay if you have business in the area but if you are looking for more of the Cincinnati life, I would suggest staying closer to the city.

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broerik0, Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Mattie D, Thanks for your review. We are pleased that you enjoyed your stay with us. I am sorry that you felt our location was on the outskirts of town. While the Holiday Inn Express Cincinnati West is not in the downtown area of Cincinnati, our location gives easy access to most of the tri-states most popular attractions while... More 

New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed September 13, 2014

We stayed at this property this weekend. Unfortunately, we were visiting with family and friends for a funeral, but I will say, we were thankful to find the HIX! The GM personally made sure our accommodations were perfect, the staff at the desk, breakfast and in the corridors keeping the place clean were all personable and professional. Many thanks from... More 

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Jay, Once again, our condolences on the loss of a loved one and thank you for your review of the Holiday Inn Express Cincinnati West. It was our pleasure to provide you with superior service and accommodations during your recent travels to Cincinnati. All of us here look forward to serving you and yours again in the future! Sincerely,... More 

Frankfort, Indiana
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed one night. The room was clean, everything worked. The bed was pretty firm. it did have a thin pillow top, could have used more. Breakfast was very good, the pecan rolls were tops! Our refrigerator was pretty noisy, but we weren't using it anyway. I unplugged it, problem solved. We would stay here again.

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Thank you for your review about your recent stay with us. The staff and I are pleased that you found the accommodations clean and comfortable and you were able to join us for our Hot Express Start Breakfast. All of us here at the Holiday Inn Express Cincinnati West look forward to serving you again for future travels. Sincerely, Ken... More 

Des Moines, Iowa
Top Contributor
96 reviews 96 reviews
17 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed August 21, 2014

The room was clean, the bed was comfortable, the shower was hot, and the halls were quiet. As a business traveler, that's about everything you need, and this Holiday Inn Express delivered all of them. I liked having a microwave and fridge in the room; that was handy. Otherwise, nothing was particularly remarkable, but I had no complaints either. Just... More 

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Additional Information about Holiday Inn Express Cincinnati West

Address: 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
Phone Number:
Location: United States > Ohio > Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Cincinnati West Hotel Cincinnati
Holiday Inn Express Cincinnati West Ohio

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