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Holiday Inn Express Cincinnati West

2.5 of 5 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
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Holiday Inn Express Cincinnati West
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Holiday Inn Express Cincinnati West
Holiday Inn Express Cincinnati West
Holiday Inn Express Cincinnati West
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99 reviews from our community

Traveler rating
    32
    38
    21
    5
    3
See reviews for
44
16
8
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Tampa
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here during Thanksgiving break. The rooms were clean and pretty spacious, and I have to say our experience with the staff was top notch. A young lady named Mary that works in the kitchen area during breakfast was wonderful. She was very sweet and attentive, and paid special attention to our daughter and her needs. I have to... More 

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear lepoole45, Thanks for sharing your recent experiences while a guest of the Holiday Inn Express Cincinnati West. All of us here hope that you and yours enjoyed the Thanksgiving Holiday with loved ones and look forward to serving you again for future travels to the area. I have passed along your comments to Mary with my added thanks for... More 

Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel was good with a good breakfast of standard eggs, pancakes, sausage, etc. plus had very good cinnamon rolls! Room was good with comfortable bed and lots of pillows, very clean room. Staff was very friendly.

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear John L, Thanks for sharing your experiences while a guest of the Holiday Inn Express Cincinnati West. It was our pleasure to provide you with superior service and accommodations during your recent travels to the area. All of us here look forward to serving you again! Sincerely, Ken Broering, General Manager Holiday Inn Express Cincinnati West More 

Lawrence, Kansas
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2014

My room was very clean, comfortable beds, soft and firm pillows on bed. I thought the breakfast was good, certainly not gross. Eggs, turkey sausage, bacon, biscuits and gravy, pancakes, oatmeals, cereals, fresh cinnamon rolls, greek yogurt and regular yogurt, assorted breads, so I would think you could certainly find something to eat from that array. The parking lot you... More 

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Rachel9496, Thanks for your review on your recent experience while a guest of the Holiday Inn Express Cincinnati West. It is our goal to consistently provide superior service and accomodations and your feedback is important to us! We are pleased that you enjoyed your stay with us and that you were able to join us for our Hot Express... More 

Kansas City, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 20, 2014

Handle for the faucet in the bathroom came off in my hand. The doors, walls, carpet, and the dirty tub have all seen better days. Breakfast was not simply inedible it was gross. Parking lot resembles a ski resort in the mountains, as the immediate hotel entrance area is the only level ground on the property. Exercise room isn't; two... More 

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear 200plusnightsayear, Thank you very much for taking time to provide us with your feedback on your recent stay with us. I understand that having a comfortable stay is important and it sounds like we fell below your expectations. I am sorry for any inconveniences you experienced and hope that you would give us another chance to make your stay... More 

Winston Salem, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 1, 2014

Nice hotel, but really on the outskirts of Cincinnati. Not much there at all but a decent, area. Avery rooms with an average breakfast in the morning. Good place to stay if you have business in the area but if you are looking for more of the Cincinnati life, I would suggest staying closer to the city.

Was this review helpful? Yes
broerik0, Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Mattie D, Thanks for your review. We are pleased that you enjoyed your stay with us. I am sorry that you felt our location was on the outskirts of town. While the Holiday Inn Express Cincinnati West is not in the downtown area of Cincinnati, our location gives easy access to most of the tri-states most popular attractions while... More 

New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed September 13, 2014

We stayed at this property this weekend. Unfortunately, we were visiting with family and friends for a funeral, but I will say, we were thankful to find the HIX! The GM personally made sure our accommodations were perfect, the staff at the desk, breakfast and in the corridors keeping the place clean were all personable and professional. Many thanks from... More 

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Jay, Once again, our condolences on the loss of a loved one and thank you for your review of the Holiday Inn Express Cincinnati West. It was our pleasure to provide you with superior service and accommodations during your recent travels to Cincinnati. All of us here look forward to serving you and yours again in the future! Sincerely,... More 

Frankfort, Indiana
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed one night. The room was clean, everything worked. The bed was pretty firm. it did have a thin pillow top, could have used more. Breakfast was very good, the pecan rolls were tops! Our refrigerator was pretty noisy, but we weren't using it anyway. I unplugged it, problem solved. We would stay here again.

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Thank you for your review about your recent stay with us. The staff and I are pleased that you found the accommodations clean and comfortable and you were able to join us for our Hot Express Start Breakfast. All of us here at the Holiday Inn Express Cincinnati West look forward to serving you again for future travels. Sincerely, Ken... More 

Des Moines, Iowa
Top Contributor
91 reviews 91 reviews
16 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed August 21, 2014

The room was clean, the bed was comfortable, the shower was hot, and the halls were quiet. As a business traveler, that's about everything you need, and this Holiday Inn Express delivered all of them. I liked having a microwave and fridge in the room; that was handy. Otherwise, nothing was particularly remarkable, but I had no complaints either. Just... More 

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Kaukauna, Wisconsin
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 14, 2014

Room was clean which is a huge deal with me. Outside appearance nice. Beds way too soft. Honestly, if you are having any back issues this is not the hotel for you. I asked about it at the front desk and was told all the rooms have the same mattresses and actually are new. Unfortunately, if you need support or... More 

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Dianna C., Thanks for your review. The staff and I are pleased that you found the Holiday Inn Express clean and inviting. I do apologize that you did not get a good night's sleep due to the mattress not being firm enough to your liking. I am pleased that you enjoyed our Hot Express Start Breakfast. All of us... More 

Girard, Ohio
1 review
5 of 5 stars Reviewed August 14, 2014

I just got married last week and my wife and I used the Holiday Inn Express to reserve a block of rooms for our guests coming from out of town. The staff was super helpful in arranging all this and even went the extra mile and helped pass out welcome bags to our guests as they checked in. The price... More 

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Kurt, Once again, Congratulations from the Staff and Management here at the Holiday Inn Express - Cincinnati West on your recent nuptials to your beautiful bride. We wish you many years filled with love and happiness. It was our pleasure to be your guests home away from home and we are pleased that they enjoyed their time here in... More 

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Additional Information about Holiday Inn Express Cincinnati West

Address: 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
Phone Number:
Location: United States > Ohio > Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Cincinnati West Hotel Cincinnati
Holiday Inn Express Cincinnati West Ohio

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