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All 48 Cincinnati hotels

Holiday Inn Express Cincinnati West

2.5 of 5 Hotel   |   5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
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Ranked #20 of 48 Hotels in Cincinnati
A recent review
5 of 5 stars reviewed 1 week ago
HotelManager03 New Orleans, Louisiana
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93 reviews from our community

Traveler rating
    31
    35
    20
    4
    3
See reviews for
44
16
8
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at this property this weekend. Unfortunately, we were visiting with family and friends for a funeral, but I will say, we were thankful to find the HIX! The GM personally made sure our accommodations were perfect, the staff at the desk, breakfast and in the corridors keeping the place clean were all personable and professional. Many thanks from... More

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Jay, Once again, our condolences on the loss of a loved one and thank you for your review of the Holiday Inn Express Cincinnati West. It was our pleasure to provide you with superior service and accommodations during your recent travels to Cincinnati. All of us here look forward to serving you and yours again in the future! Sincerely,... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed one night. The room was clean, everything worked. The bed was pretty firm. it did have a thin pillow top, could have used more. Breakfast was very good, the pecan rolls were tops! Our refrigerator was pretty noisy, but we weren't using it anyway. I unplugged it, problem solved. We would stay here again.

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Thank you for your review about your recent stay with us. The staff and I are pleased that you found the accommodations clean and comfortable and you were able to join us for our Hot Express Start Breakfast. All of us here at the Holiday Inn Express Cincinnati West look forward to serving you again for future travels. Sincerely, Ken... More

Des Moines, Iowa
Top Contributor
90 reviews 90 reviews
16 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean, the bed was comfortable, the shower was hot, and the halls were quiet. As a business traveler, that's about everything you need, and this Holiday Inn Express delivered all of them. I liked having a microwave and fridge in the room; that was handy. Otherwise, nothing was particularly remarkable, but I had no complaints either. Just... More

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Kaukauna, Wisconsin
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 14, 2014

Room was clean which is a huge deal with me. Outside appearance nice. Beds way too soft. Honestly, if you are having any back issues this is not the hotel for you. I asked about it at the front desk and was told all the rooms have the same mattresses and actually are new. Unfortunately, if you need support or... More

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Dianna C., Thanks for your review. The staff and I are pleased that you found the Holiday Inn Express clean and inviting. I do apologize that you did not get a good night's sleep due to the mattress not being firm enough to your liking. I am pleased that you enjoyed our Hot Express Start Breakfast. All of us... More

Girard, Ohio
1 review
5 of 5 stars Reviewed August 14, 2014

I just got married last week and my wife and I used the Holiday Inn Express to reserve a block of rooms for our guests coming from out of town. The staff was super helpful in arranging all this and even went the extra mile and helped pass out welcome bags to our guests as they checked in. The price... More

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Kurt, Once again, Congratulations from the Staff and Management here at the Holiday Inn Express - Cincinnati West on your recent nuptials to your beautiful bride. We wish you many years filled with love and happiness. It was our pleasure to be your guests home away from home and we are pleased that they enjoyed their time here in... More

Strongsville, Ohio
1 review
5 of 5 stars Reviewed July 27, 2014

Loved you guys so much! You took care of our team with incredible care...Mary, thank you so much for ALL you did for us...you're wonderful! You were there so early in the a.m. and still hosing off the brickwork at the entrance near midnight...I know this place has a heartbeat because of you! Ken and Diane, thanks for all you... More

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Tamara, Thanks for your review of the Holiday Inn Express Cincinnati West. It was our pleasure to be the "Dirtbags" home away from home during your recent games being played here in the Cincinnati area. All of the staff here at the Holiday Inn Express Cincinnati West tries to make each interaction with each guest count. I have passed... More

Rochester, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

My husband and I have stayed her many times in the last five years while visiting family. It has indeed become our home away from home. All the staff are so helpful and friendly especially Ken and Donna. We are always greeted like old friends. It is clean and comfortable and quiet. Breakfast is the best we have had at... More

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broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Pattycake73 Thanks for your review. It is our pleasure to be your home away from home during your travels to the Cincinnati Area. I have passed along your comments to Donna with my added thanks for making you feel like you are part of the family here. All of us here look forward to your next visit. Warmest regards,... More

Any Beach
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 1, 2014

We had a very large group staying here for a long weekend. Wedding in town. Everyone on staff, from the front desk to housekeeping to breakfast area...they were all extremely friendly and helpful the whole time we were there. We were able to use the breakfast room any time we wanted as a "hospitality room" and it worked out just... More

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Columbia, South Carolina
2 reviews
3 of 5 stars Reviewed June 7, 2014

This is a perfectly pleasant hotel in a nice location with a good breakfast and excellent staff. Like many of the Holiday Inns I've stayed at recently, their AC is ridiculously loud (I had to turn it off to sleep and I'm not a light sleeper). The main reason for my review is the cost. It was ca. $125 a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear wanderingCalifornian, Thank you for taking the time to review our property. It is pleasing to know that our location, breakfast and staff service worked suitably for your needs. But, please do accept our sincere apology for the room rate and the noise which the air conditioning unit have caused you. We have taken note and wish to thank you... More

Hockessin, Delaware
Contributor
16 reviews 16 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 28, 2014

The staff at this hotel is extraordinarily friendly and accomodating. The complimentary breakfast was plentiful and wonderful. The rooms were very clean and well maintained. The bed was very comfortable and our room was quiet. On the negative side, it was a bit pricey. Also, the pillows (to include those labled as "firm"), were very soft. I would probably stay... More

Was this review helpful? Yes
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Bob B, Thank you for taking the time out of your schedule to review the Holiday Inn Express - Cincinnati West. It was our pleasure to be your home away from home during your recent travels to the area. We are glad you were able to enjoy our hot Express Start Breakfast and your room was to your liking.... More

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Additional Information about Holiday Inn Express Cincinnati West

Address: 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
Phone Number:
Location: United States > Ohio > Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West 2.5*
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Also Known As:
Holiday Inn Express Cincinnati West Hotel Cincinnati
Holiday Inn Express Cincinnati West Ohio

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