I stayed here over Memorial weekend, first time at this hotel. Check-in was quick and efficient. The room was fine, we requested King/no smoking. However, as we walked around the lobby/atrium area we noticed there was this really nice space that at one time housed a bar/cocktail lounge. It was totally abandoned and shut down...what a waste! We ended up... More

Please heed the advice on this site before booking a room at this Hyatt! First of all, I love the Hyatt brand and have stayed at many of their hotels around the country. I am not sure what has happened but this hotel does not come close to representing the trusted brand. ROOM: we checked into our first room and... More

The customer service rep, Amy, was inconsiderate to our needs in understanding that a bag we were missing and left in our room had items in it that valued over $600. She did not want to go out of her way to satisfy and help a very distressed customer. Amy made it very clear she was not willing to help... More

This is sub-par for Hyatt standards. The staff is friendly, but not very informative. They have no clue about the area and what was available. One of the valet's, looked like he was 18-20, was quite a pompous know-it-all. We stayed 2 nights for a family get together. The room size was fine, the housekeeper had left a sponge in... More

Stayed at the Hyatt Cincinnati for the National Genealogical Society Family History Conference from May 8, 2012 to May 12, 2012, the hotel was ok. The room was a great size. When we got to the room the bathroom was dirty, but the desk immediately sent housekeeping up to clean the bathroom. The hotel in conveniently located acroos from the... More

I stayed at the Hyatt on business with a group of about 12 people for a conference. I would not call it a business friendly hotel. The staff were all very nice, friendly, and polite. The location was great. However the quality of the amenities and service was frustrating. 1. There is no phone on the desk. I could not... More

My husband and I stayed at the Hyatt Regency for a few nights mid-week while he was in Cincinnati on business. We used priceline to book the hotel - choosing a 4 star hotel. This is not even close to a 4-star hotel. The room was very damp, the bathroom door came about an inch from hitting the toilet and... More

Have stayed here many times. Always a great experience. Located right downtown and within walking distance to restaurants and sport venues. A great value for all that you get. The staff is very friendly and helpful. Will always stay here when I visit Cincinnatti.

We had a girls weekend in Cincinnati for the Cincinnati Flying Pig Marathon and booked severeal rooms at the Hyatt. This Hyatt was recommended on the Cincinnati Flying Pig website so we thought they would be prepared for the number of attendees since there were many people in town for the events (about 30,000 from what I heard). We arrived... More