This hotel is in the process of renovating. While I received a renovated room, it looks like not everything was renovated. Some of the furniture looked original. HD televisions do not have digital channel reception. The new color scheme seemed a bit bland, but at least I'm no longer finding cigarette burn holes in the duvet covers. So, while they... More

My biggest problem here is that EVERYTHING was slow. The front desk. The valet. The elevators. Even my toilet flushed slowly. They are doing renovations here, so there is that noise and mess to deal with. I love the area that it is in, but the hotel isn't up to par.

Even though we stayed in a "newly" renovated room, it wasn't great. It looked as if the only thing they had done was paint the room (not even the bathroom), add new furniture and a new shower curtain. This doesn't seem to be the type of Hyatt luxury that is in many of their other hotels. The riverview was nice,... More

I wasn't impressed to say the least. I understand the construction but it was a war zone. The staff was friendly for the most part. I was attending a convention at the Duke Energy Center. The hotel is in a very good location for that. We did have a fight to some extent that woke us up at about 4:30... More

This hotel is being renovated. Trust me, you don't want to stay here during the renovation. The elevators are a NIGHTMARE. I waited 15 minutes for an elevator one morning. That is totally unacceptable. Not to mention all of the construction noise which will drive you crazy. What I don't understand is why this hotel does not have the business... More

I stayed at the Hyatt this week and was very pleased. I was concerned as I entered because of the construction, but that really turned out to be of no consequence. The young lady that checked my in (Katie) was so friendly & efficient. We discovered we shared the same birthday (the day before) and later I returned to my... More

I had a chance to stay at this hotel recently for a conference. This hotel is under renovation and there is not much of options within the hotel. It would be much better when the construction is complete. Ok, putting the construction part aside, I think that the hotel is in a very convenient location to be close to most... More

We had a newly "renovated" room. Disappointing as it looked cheap and not to the same standards of other Hyatt Regency hotels. The room looked more like a 2 star hotel than a major business one. No lobby to speak of as the renovations were well underway. Also, the swimming pool was closed; the fitness center was moved to a... More

Rooms that haven't been renovated until the 80s: Run down carpet, horrible mattress, bad TV with worse channels. Elevators were very dirty and very slow - took me 8 minutes to get an elevator on my way to a meeting. Lobby was devastated, no lounge, no restaurant or bar. Heed the construction notice. Go elsewhere until it's finished.