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Holiday Inn Hotel & Suites Cincinnati-Eastgate

Certificate of Excellence
3.0 of 5
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4501 Eastgate Boulevard, Cincinnati, OH 45245
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Holiday Inn Hotel & Suites Cincinnati-Eastgate
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Ranked #4 of 50 Hotels in Cincinnati
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
HappyTraveler079 Seattle
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243 reviews from our community

Traveler rating
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Seattle
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is older, but very comfortable and well kept. The lobby is unique with the water feature and the breakfast buffet is outstanding. The hotel has easy access to I-275 and easy to get many places from. There is a mall close by and different plaves to eat.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

HappyTraveler079, Thank you for staying with us recently and for your feedback. We are happy to hear that you felt the hotel was comfortable and well kept! We are also happy to hear that you enjoyed our awesome lobby and fantastic breakfast buffet! We thank you again for staying with us, and hope to see you again soon! More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Everything about this place need updating. Rooms are beat up inside. Pool is showing its age. Gym equipment is premium but showing wear and tear. Maybe just tear it down and build the new one farther back from the expanded highway. Rooms facing it will think cars are running through the room.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Ed B, Thank you for staying with us and for your feedback. We apologize that your stay did not meet your standards in many different areas. We appreciate your feedback, and thank you again for staying with us. More 

Venetia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Traveling with a team can be overwhelming at times. This hotel made our 4 day trip seamless. The staff was very accommodating to our needs and extremely helpful. I would highly recommend this hotel for team travel.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Kelley K, We thank you and your team for choosing to stay with us, and we are very happy to hear that you had a great stay with us! Traveling with a big group can definitely be overwhelming, so we are happy to hear that your four day trip was seamless! Thank you for the kind comments regarding our staff... More 

Eerbeek, The Netherlands
Top Contributor
68 reviews 68 reviews
24 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Very large hotel property, large main lobby with water ballet, which I find very old fashion and noisy. Rooms are good with very nice matras, bedrooms are a little old. Because the hotel was nearly empty, the restaurant closed at 9 pm, we just had time to have something to eat. No special welcome as an priority member.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Bertrand N, Thank you for visiting us all the way from The Netherlands! Thank you for choosing us and for your feedback! We apologize for the noise caused by the water fountain, the restaurant closing at 9pm, and for your welcome. We value our guests, and in particular our rewards members, so we apologize for the inconvenience! We are happy... More 

Columbus, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I didn't plan on staying at this location but needed to sleep. The front desk was extremely helpful answering all my questions. The room was extremely clean and very comfortable. I stayed in room 530 and had very little "noise" from the rest of the floor and none from outside. The lobby was a little noisy but was very comfortable... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Zultr, Thank you for staying with us on short notice, and thank you for your feedback! We are happy to hear you felt the hotel was a great fit for you, and that you were able to enjoy some of the hotel's many features! We are happy to hear that your room was extremely clean and very comfortable as well!... More 

Greenville, Pennsylvania
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long haul coming from Florida, we were greeted at the front desk with bad news. The roll away that we specifically asked for while making the reservation was gone. With 4 kids, that meant a very crowed bed for some of us. We went to the restaurant to grab a quick bite before retiring to the room, and... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

ShJhaaaa, Thank you for staying with us and for your kind comments regarding our staff! We apologize for the inconvenience you were greeted with, but we are happy to hear it was made right in the end! We appreciate the kind feedback regarding your dining experience, we are happy to hear it was a good one! We thank you again... More 

Commercial Point, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've rarely had hotel experiences where I couldn't find the good in it. This was a getaway weekend for us to celebrate our 30th anniversary amidst a great deal of stress in our lives. I checked ratings and planned carefully and chose this hotel. Sadly, I couldn't have picked a worse situation. This hotel is a conference center and as... More 

Was this review helpful? Yes 1
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Chrisocp, Thank you for staying with us, and we apologize for your experience at the hotel. We apologize for your experience in the pool area, your room, and with security. We did not meet your standards or our standards, and we sincerely apologize for that. We would like to try again, and would love to have you stay at our... More 

Indianapolis, Indiana
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second time staying at this property—the first time a year ago brought us here during a family emergency. As such, we didn't really explore the facility beyond our room which was not satisfactorily cleaned. While nothing else was particularly unsatisfactory, nothing stood out either. Our stay this year had us in town on happier terms, and we... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

TNR-Traveler, Thank you for giving the hotel a second chance, and we are glad you did as well! Thank you for your wonderful feedback, but we do apologize that your stay was not flawless. We apologize for the maintenance issues and we are sorry they were not fixed quicker. We are happy to hear that you were able to enjoy... More 

Cleveland, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was beautiful, and the front desk staff was very helpful. The only bad thing is the location of the elevators is quite a bit away from the front desk. It has a very weird set up. If you're lugging heavy luggage, I would park by the side door so you don't have to go as far up the... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Thanks Lisa for staying with us and for your wonderful feedback! We are happy to hear that you enjoyed the hotel, including our meeting facilities! Thank you for the kind comments regarding our beautiful hotel and wonderful front desk staff as well! We appreciate you staying with us, your feedback, and we hope to see you again very soon! More 

West Virginia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 26, 2015

I am a Holiday Inn Platinum member and spend over 200 nights a year at IHG properties. This hotel is one of the best that I visit. The staff has to be among the best in America. Everyone from maintenance personnel to desk clerks, maids and restaurant servers couldn't have been nicer. It was a barrage of "good morning" "are... More 

Was this review helpful? Yes 3
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

SafetyGuy33, Thank you very much for staying with us and for your wonderful feedback! We appreciate your loyalty to our brand and do our hotel specifically. We feel our staff is one of the best in America, if not the best, and we are happy to hear you feel the same way! We appreciate you staying with us, your loyalty,... More 

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