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Holiday Inn Hotel & Suites Cincinnati-Eastgate

Certificate of Excellence
3.0 of 5
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4501 Eastgate Boulevard, Cincinnati, OH 45245
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Holiday Inn Hotel & Suites Cincinnati-Eastgate
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Ranked #5 of 49 Hotels in Cincinnati
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
JEBstuart Morton, Illinois
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253 reviews from our community

Traveler rating
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    12
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (253)
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Morton, Illinois
Top Contributor
130 reviews 130 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Newly decorated with a beautiful water feature in the lobby. Clean, free WIFI in rooms, Comfortable beds, large room, good amenities. Breakfast was not free but the buffet was outstanding and well worth the price.Friendly staff, quick check in.No negatives.

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

JEBstuart, Thank you very much for staying with us and for your fantastic feedback! We are happy to hear you enjoyed your stay with us including our lobby, great rooms, outstanding breakfast, and a friendly staff! We thank you again, and we hope to see you again soon! More 

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

The conference I attended was fantastic but the hotel was not. My room was incorrect upon check in - requested a nonsmoking room because of allergies - was assigned a smoking room because it was all they had. Upon getting up to my room I located my reservation confirmation papers and brought them back to the desk confirming a nonsmoking... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Holly H, Thank you for staying with us during your conference at the hotel. We appreciate your feedback, and apologize about the issues you experienced and the inconveniences they brought. We apologize for not meeting your expectations or our expectations of a great stay. When you visit Cincinnati again, please contact management directly, and we will make sure your stay... More 

Toronto, Canada
Top Contributor
100 reviews 100 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At first glance you might think it's just a hotel midway from here to there, but I ended up having a great experience. The room was clean, all the amenities worked, the lobby had a waterfall in it, but what really sticks in my memory was how great all the staff were with me. When I accidentally locked myself out... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Brad C, Thank you for recently staying with us and for your detailed feedback! We are happy to hear that you enjoyed the hotel, but really enjoyed the service provided by our staff! Our goal is to make our guest feel at home, and I am happy to hear that we accomplished this during your stay. We are happy to... More 

DongGuan, China
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Relatively pricey, nicely outfitted hotel, just off 275. Conveniently located near shopping and many restaurants. Housekeeping level is very mediocre, if you're planning to stay there for several days. Breakfast is $10 a day, and wasn't terrible. Nothing special about this hotel.

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

dkkckk, Thank you very much for staying with us during your recent trip from China! We appreciate your feedback as well, and apologize that you felt your stay was so-so. We want everyone to have a great stay, and we apologize we did not meet that expectation. If your travels ever include Cincinnati-Eastgate again, please contact management directly and we... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Cincinnati on a business trip and therefore my standards are different as I only really had to worry about myself and getting to the conference each day. Overall experience of the hotel was pleasant and staff were always helpful. Initially when I went into the room there was no microwave or fridge which I was disappointed by,... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Mr. Cull, Thank you for staying with us during your recent business trip to Cincinnati, and thank you for your detailed feedback! We are happy to hear that you enjoyed your overall experience with the hotel, the service provided by our staff, and your breakfast experience in McKenna's! Thank you again for staying with us and for your feedback! We... More 

Ohio
Top Contributor
75 reviews 75 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Hotel on a Saturday when we were going to a Cincinnati Reds Ball Game. It is about 20 miles from the stadium, but it's located by the outer belt and a very easy drive there. There is also a very nice mall at the location the Holiday Inn is located at and plenty of tasty restaurants... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

451Billy, Thank you for choosing to stay with us during your recent trip to watch the Cincinnati Reds play! We are happy to hear that you enjoyed your stay with us, and the hotel's location was perfect for you! Thank you again, and we hope that you come back for a Reds game and to our hotel very soon! More 

Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We didn't get in until midnight on Friday, during one of their busiest conventions of the year. The halls were filled with people in wonderful steampunk costumes, who happily made sure we didn't get separated by the girls in the crush to get to the lobby. That was the worst thing that happened the entire weekend. The hotel staff was... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

kmlawn01, Thank you very much for staying with us and for your extensive feedback! We were very happy to host the Steampunk Symposium, and we enjoyed the event almost as much as the attendees! Thank you for your great feedback about our wonderful staff, pool, parking, location, and breakfast! We are happy to hear that you will be staying with... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 6 weeks and do not think I have ever stayed at a nicer hotel. The staff were all very friendly and helpful throughtout my entire stay. If Tony is bartending, you know you're gonna have a good time with some great drinks from an awesome bartender. Josh, Tyler, and Winston all tended to be the dinner waiters... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Klocke47, Thank you very much for staying with us during your lengthy trip from home and for your feedback about our wonderful staff! We are happy to hear that your experience while staying with us was a good one, and are even happier to hear it was because of the staff's service! We thank you again for staying with us,... More 

Hillsboro, OR
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and just spent 4 days and nights at this hotel.he was on business and I visited family. This is an older (30+ years) property, but it has been very well maintained. It was clean, comfortable and everyone was very friendly. The in-house restaurant is very good, staff friendly and though I only had breakfast there, it was excellant.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Julie K, Thank your for recently staying with us, and for your feedback provided! We are happy to hear that you enjoyed your stay with us and felt the property was well maintained with a friendly staff! We are happy as well to hear that you enjoyed our in-house restaurant, specifically breakfast. We thank you again, and we hope to... More 

Nottingham, Maryland
Top Contributor
73 reviews 73 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We loved the Manager's Reception on Saturday night! The breakfast buffet was well stocked and had many fresh items! The suites were clean and spacious! The banquet food was delicious and fresh! We enjoyed the whole weekend!

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Rdiggins, Thank you for staying with us and thank you for your feedback! We are happy to hear you enjoyed one of our luxurious suites, our delicious banquet food, fresh breakfast buffet, and had a great weekend! We thank you again, and hope to see you again soon! More 

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