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Holiday Inn Hotel & Suites Cincinnati-Eastgate

Certificate of Excellence
3.0 of 5
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4501 Eastgate Boulevard, Cincinnati, OH 45245
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Holiday Inn Hotel & Suites Cincinnati-Eastgate
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281 Reviews from our TripAdvisor Community

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Traveler rating
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    79
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (281)
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Auburn, Indiana
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Room was great, quiet, clean and the heat A/C was perfect. They have a restaurant and room service but the bar and restaurant close at midnight. We used the hot tub and it was very nice. Pool area was clean.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Judy J, Thank you for choosing to stay with us during your recent trip to Cincinnati-Eastgate, and we are happy to hear you enjoyed our beautiful facility and wonderful staff! We also want to thank you for visiting McKenna's, our onsite restaurant/bar, during your stay with us! Thanks again for staying with us, and we will have a great, quiet,... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

This is my go to hotel anytime I need one. Sometimes I like to go there for fun! I love the bar in the evenings but the restaurant is also amazing! I especially love the waitress I had the last time, she's a super sweet German woman by the name of Birgit, she made my last experience very memorable!

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

K.M., What a great review! We love this place too! Thank you for choosing us as your go to hotel and your go to restaurant/lounge! We are happy to hear that Birgit made your last experience very memorable! We will pass the good news onto her! Thanks again for staying with us, your feedback, and we hope to see you... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came to meet some friends who was staying at the hotel, we were very pleased with the breakfast buffet, and had Brigit for our waitress, she was great she was on top of it. Very sweet and fast at getting our drinks and making sure we didn't need anything. We will definitely be back.

Was this review helpful? Yes 1
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

rdjc14, Thank you for choosing to dine with us in McKenna's, located inside the Holiday Inn & Suites Cincinnati-Eastgate! We are happy to hear you enjoyed the breakfast buffet and the service from our wonderful server, Birgit! We look forward to your return trip, and thank you again! More 

1 review
5 of 5 stars Reviewed 1 week ago

The staff were very friendly and helpful. The rooms were very clean along with all the common areas of the hotel. Good restaurant and breakfast buffet. The hotel is in a good location - near restaurants, stores, and just a few minutes from downtown Cincinnati.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Richard J, Thank you for staying with us and we are happy to hear you had a great stay! Thank you for the comments regarding our staff, clean rooms, restaurant, and location! We thank you again, and we hope to see you again soon! More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Wow, I expect Holiday Inns to be so-so....but this one was like returning to 1980....water feature in lobby, old world restaurant... punch line, old, tired, carpet almost appears to be the original, stale smells (some smoke) everywhere....to boot a picnic table about 10 feet from the side entrance was used by employees and guests alike as a smoking lounge. Strange... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

David1912, Thank you for choosing to stay with us, and we apologize for your experience during your stay. We appreciate your feedback, and we will use it to better serve our future guests. We apologize again, and thank you again for staying with us and for your feedback! More 

Wisconsin
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in here was very easy. The lobby is beautiful with a fountain and a restaurant. The walk from the front desk to the main elevator is extremely long. You walk down a hallway, turn left, walk up a ramp way, turn right, and walked out an extremely long corridor, then take a final left. When you are rolling luggage,... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

GoHerdHuntington, Thank you for choosing to stay with us and for your extensive and valuable feedback! We are happy to hear that you enjoyed your stay, and in particular, the overall cleanliness of the hotel and the beautiful lobby! We thank you again, and hope to see you again soon! More 

Virginia Beach, Virginia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

A gem in the City! Clean, well-apportioned, modern. Staff was helpful, go out of their way to assist. Breakfast buffet was good and affordable. Indoor pool nice, huge hot tub. Easily accessible to all area attractions in Cincinnati and Newport Kentucky. Everyone was super friendly, and went out of their way to speak, from front desk to restaurant, to those... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Victoria G, WOW! Cincinnati's Best Hotel! What a compliment! We thank you for staying with us, and for your feedback. We are happy to hear that you enjoyed our staff, breakfast, location, beds, and rates! Thank you for finding this gem in the city, and we will see you when you visit Cincinnati-Eastgate again! More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've been here for 6 week on business and I would recommend this hotel to anyone traveling through the area. The building and premises is well kept which is nice but more importantly the staff is exceptional. From the front desk to the housekeepers everyone is friendly and does their job above the industry standard. Make sure you stop in... More 

Was this review helpful? Yes 1
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Betti L, Thank you for choosing to stay with us during your 6 week business trip and we appreciate the recommendation! Thank you for the great feedback regarding our wonderful staff, and in particular our restaurant staff! Our goal is to make you feel like you are at home, and we are happy to hear that we were able to... More 

Coldwater, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great Service and very nice people. Everyone was friendly and very helpful. The bar and reastaurant had excellent food and value. My two children loved the breakfast buffes each morning. The room was very clean and nice. Swimming pool was very nice. My kids said "can we come here for every vacation!"

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Tim B, Thank you for choosing to stay with us during your Kings Island Vacation, and we are thrilled to hear that your kids would like to stay with us every vacation (we would like that too!) Thanks again for your feedback, and we hope to see your family again soon! More 

Dayton, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went for a two night conference. Hotel is a little dated.Very clean. Beds are fine. Shower clean. Staff nice and helpful. Banquet food was better than most banquet food. Wanted to swim but the pool is right off the lobby on the way to the elevators. No privacy at all...Pool was also down for repair Friday night. I don't travel... More 

Was this review helpful? Yes 1
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Marianne G, Thank you for attending the conference at Holiday Inn & Suites Cincinnati-Eastgate, we are happy to hear you enjoyed your event! We apologize for the pool and housekeeping service during your stay, but are happy to hear you enjoyed a clean room, great staff, and good food! We thank you again, and hope to see you again soon! More 

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