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Holiday Inn Hotel & Suites Cincinnati-Eastgate

Certificate of Excellence
3.0 of 5
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4501 Eastgate Boulevard, Cincinnati, OH 45245
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Holiday Inn Hotel & Suites Cincinnati-Eastgate
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Ranked #5 of 49 Hotels in Cincinnati
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Scott L Mesquite, Texas
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mesquite, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My mother and I stayed here while attending the 2015 All-Star Game and couldn't have been more pleased. The location was perfect for us; it took us about 15 minutes to get to the Kentucky side of the Ohio River where we parked for the game, the room was immaculate, access to our car was easy, vending amenities were close,... More 

Was this review helpful? Yes
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All of the staff is super nice. The prices are decent and location is close to restaraunts a mall and Jungle Jims Market. This hotel is pretty clean not the most up to date in the chain but its really not bad. My only real complaint was the shower temp only got lukewarm, also could be just the room we... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Hikerguy713, Thank you for your continued loyalty to our hotel, and thank you for the valuable feedback. We are happy to hear you enjoyed the staff, price, location, cleanliness and amenities. We apologize for the inconvenience caused by the lukewarm shower temperature during your stay, but are happy to hear you still had a great stay. Thanks again, and we... More 

Melbourne, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a good clean hotel just off the freeway in eastern Cincinnati and convenient to Jungle Jim's with its' great international grocery shopping. Our family stayed to be close to relatives and it was very convenient for that. The fitness room was well used and appreciated by my wife as well.

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

LincolnK, Thank you for choosing to stay with us during your long trip all the way from Australia! We appreciate your feedback as well, and are happy to hear that you enjoyed a comfortable, clean, and convenient stay! We thank you again, and we hope to see you again soon! More 

new jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I traveled to Cincinnati over 4th of July weekend to visit my sister's family, and I was looking for a property within 10 minutes of her house, but also wanted a lot of space for my family of 4 (and didn't want to break the bank). This hotel was perfect for us! We booked the King Executive suite, and it... More 

Was this review helpful? Yes 1
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Maureen D, Thank you for choosing to stay with us during the 4th of July weekend, and we are happy to hear that you had a fantastic stay! We are happy to hear that your room worked out well for your family and you, and that you experienced EXCELLENT customer service, in particular from Melody! We thank you again, and... More 

Hamburg NJ, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel 3 times over the last 2 years for a business conference. Each time I have been very satisfied with my stay. The rooms are well maintained, the staff is courteous and helpful and the food is above average for a hotel restaurant.

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Robert C, Thank you for choosing to stay with us on three different occasions over the last 2 years for your business travels to Cincinnati-Eastgate. We are happy to hear that you have been very satisfied during all of your stays and have enjoyed maintained rooms, great staff, and good food. We thank you again, and hope to see you... More 

Toledo, Ohio
1 review
4 of 5 stars Reviewed 4 weeks ago

We have used this hotel twice for business in Cincy. Advise against room 121 because it's next to the elevator and noisy. I switched with a colleague because I don't mind noise. I like the room. Very clean; fresh smelling. Easy check in and check out. All staff have had great personalities. And its close to many things. Will be... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

fosterizer, Thank you for choosing to stay with us during your business travels to Cincinnati-Eastgate. We are happy to hear that you will be back again, and enjoy the staff, clean rooms, check-in and check-out processes, and proximity to various attractions. We thank you again, and we look forward to seeing you again soon! More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I came into town in june for a family reunion. Erika our housekeeper was so helpful, I am a bit of a slob and she was so nice to give us extra towels and garbage bags. We had snacks in the lobby terrace area and had trouble opening a 2 liter that was under pressure and Josh opened it right... More 

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MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Cindy M, We thank you for staying with us during your trip to Cincinnati-Eastgate for your family reunion! We are happy to hear you experienced exceptional customer service from several of our associates! We thank you again, and we hope to see you next year for your family reunion if not sooner! More 

Dallas, Texas
Level Contributor
203 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 24, 2015

Checked in late - assigned room had empty snack bag from previous guest, seemingly unvacuumed floor, and spider eggs in the corner. Maggie at front desk was awesome! She had a pleasant demeanor and great attitude! Upgraded me to the 6th floor - great room that was much cleaner but even then there was a towel behind the bathroom door... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Jack50, Thank you for choosing to stay with us during your recent trip to Cincinnati-Eastgate, and we appreciate you feedback! We apologize about your experience during your recent trip, we did not meet your expectations or our expectations and we are truly sorry for that. We appreciate your kind words regarding our front desk staff, we feel they are great... More 

2 reviews
5 of 5 stars Reviewed June 20, 2015

They always have excellent staff on duty, breakfast is always great. The local bar is small be comfortable with very friendly wait staff and bartenders. Front desk staff are always there to help with everything. Close to airport and the east gate mall is right behind the hotel. There are many great resturants that are within 10 or less drive... More 

Was this review helpful? Yes
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

M G, Thank you for choosing to stay with us at the Holiday Inn & Suites Cincinnati-Eastgate! We are happy to hear you enjoyed an excellent stay while staying with us and we appreciate your feedback! Thank you for your kind comments regarding our McKenna's staffs, front desk staff, and for the cleanliness of our Jacuzzi! We thank you again,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

Never before have I seen hotel staff put this much effort. Not only were the chefs and waiters great, even the cleaning staff and front desk personnel were extra friendly. Overall this month stay has been excellent and I would recommend this hotel to all friends. I would like to personally thank Tyler and Winston for going the extra mile... More 

Was this review helpful? Yes 1
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Tom Y, Thank you very much for staying with us and for your outstanding feedback! We appreciate you noticing the exceptional customer service effort put forth, it is our pleasure to serve you! We thank you again, and hope to see you again soon! More 

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