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All 47 Cincinnati hotels

Radisson Cincinnati North CoCo Key Water Resort

3.5 of 5 Hotel   |   11320 Chester Rd, Cincinnati, OH 45246 (Formerly Crowne Plaza Hotel Cincinnati North)
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Ranked #34 of 47 hotels in Cincinnati
A recent review
4 of 5 stars reviewed 3 weeks ago
Bekka B Indianapolis, Indiana
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198 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Naples, Florida
Top Contributor
64 reviews 64 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If I could rate a zero, I would. Dirty, dingy, & low rent, but not the prices. I really feel bad for some of the people that work there. Was here for a conference in the ballroom or else would've stayed elsewhere. Had to have someone come fix the heat, no maid service one day of the 3 I was... More

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We were appalled at the condition of the room. There were stains on the floor and walls. We waited for hours to get towels to shower and the front desk staff (Bella) was rude and not helpful. The adults in the water park area kept letting kids get into the Adults only hot tub. Can you say irritated?

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Twinsburg, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

I have never had a more appalling hotel experience. We stayed at the hotel as part of a group conference. When we arrived, we found several distraught customers at the front desk complaining about dirty rooms. Luckily, I overheard one of the dirty room numbers, because they tried to check us into the room the people in front of us... More

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CarlsonRezidor, Online Customer Support at Radisson Cincinnati North CoCo Key Water Resort, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the future. More

Milwaukee
Top Contributor
55 reviews 55 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel appears to be a convention center who has seen better days. There is an overall musty smell which pervades the hallways. By the time we made the long walk to the room, it turned out to be fine... on the other hand I'd say it wasn't as well kept as most of the Crowne Plazas I'd stayed at... More

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CarlsonRezidor, Online Customer Support at Radisson Cincinnati North CoCo Key Water Resort, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the future. More

Indianapolis, Indiana
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a convention last weekend. I have stayed at a Radisson before, and so I am not completely unfamiliar with this hotel chain. However, based on my previous experience, this Radisson property did not live up to my expectations of this particular hotel brand. For an upscale brand, many improvements need to be made. For... More

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Cincinnati, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We got here at 4pm and rooms were not clean and the line to check in was forever long. By 8pm we still didn't have a room. The computer system was down. They said 5 housekeepers called in so there was no one to clean rooms. Do not go to this hotel!! Horrible service! We finally cancelled our room and... More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My friend stayed in this hotel this past weekend and I had spent much time there myself for meetings, social gatherings etc... The room was so/so. The desk in her room was peeling and had dirty streak marks all across it. The fixtures in the room are dated and repairs have been done carelessly. The hotel is not altogether dirty,... More

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CarlsonRezidor, Online Customer Support at Radisson Cincinnati North CoCo Key Water Resort, responded to this review

We are sorry you were not satisfied with the condition of your room and swimming pool, including the peeling and dirty desk and dirty pool. We will discuss the conditions of your room and pool with our staff to ensure all guest rooms are up to Radisson standards. More

Franklin, Ohio
1 review
1 of 5 stars Reviewed March 16, 2014 via mobile

It is nasty and are friends towels got stolen people got locked in the elevator the kids were bord , It was nasty and they have us 2 towles we were cold the whole time the bath room was nasty. People were screaming all night slamming doors and people playing in elevator. They didn't have no breakfast it was 10$... More

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Prospect, KY
Top Contributor
52 reviews 52 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed March 12, 2014

When this was a Sheraton it was pretty nice. When it became a Crowne Plaza, it started going downhill. Now??? Omg.. don't bother stopping here. Rooms are filthy, pool is not open, no practically standard amenities like micro fridge or micvrowave in rooms, people working here don't give two rips about anything. I could go on and on, but you... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Radisson Cincinnati North CoCo Key Water Resort, responded to this review

We are sorry you were not satisfied with the condition of your room, especially the filthy condition. We will discuss the condition of your room with our staff to ensure all guest rooms are up to Radisson standards. Also, we apologize you were unsatisfied with the closed pool during your stay. We appreciate you taking the time share your experience... More

Kenova, West Virginia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 9, 2014

I expected a certain level of comfort and customer service when staying at a Radisson hotel. This place missed the mark on just about all counts. The room was clean enough. The bed adequately comfortable. But I will not be staying here again for a couple of reasons. First, this place is attached to an indoor water park, so a... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Radisson Cincinnati North CoCo Key Water Resort, responded to this review

We are sorry you were not satisfied with the condition of your room, in regards to the air temperature, the thin walls and overwhelming noise. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. More

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Additional Information about Radisson Cincinnati North CoCo Key Water Resort

Also Known As:
Sheraton Cincinnati
Sheraton Cincinnati North
Cincinnati Sheraton
Radisson Cincinnati North CoCo Key Water Resort Ohio
Address: 11320 Chester Rd, Cincinnati, OH 45246 (Formerly Crowne Plaza Hotel Cincinnati North)
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 47 hotels in Cincinnati
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Cincinnati North CoCo Key Water Resort 3.5*
Official Description (provided by the hotel):
The best of Cincinnati awaits you at Radisson Cincinnati North CoCo Key Water Resort. Within easy reach of Interstates 75, 71, and 275, Crowne Plaza Cincinnati North has an unbeatable location just minutes from downtown Cincinnati. Enjoy a family-friendly getaway at CoCo Key Water Resort, our 50,000-square foot indoor water park with thrilling slides, exciting arcade games, Pizza Hut and A&W, and birthday party rooms. While lodging at the Radisson Cincinnati North you are close to many local attractions like Reds' Great American Ball Park, the Bengals' Paul Brown Stadium, and Kings Island. Enjoy Cincinnati family attractions at Newport on the Levee or the Cincinnati Zoo. Our hotel is minutes from Ethicon, Procter & Gamble, GE Aviation, Ford and other corporations in Northern Cincinnati. Our hotel can meet your business and meeting needs with high-speed wireless Internet access, 24-hour business center and 18,000 square feet of meeting space. Combining our hotel's space with the Sharonville Convention Center you'll find a great place to host mid-sized conventions. All your needs are met at our Cincinnati hotel with amenities such as Tradewinds Restaurant and lounge, indoor and seasonal outdoor pool and 24-hour fitness center. Our Radisson Cincinnati North staff look forward to serving you. ... more   less 
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