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All 62 Cincinnati hotels

Crowne Plaza Hotel Cincinnati North

3.5 of 5
11320 Chester Rd, Cincinnati, OH 45246 (Formerly Sheraton Cincinnati North) (Sharonville)
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Crowne Plaza Hotel Cincinnati North
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41%
Ranked #28 of 62 hotels in Cincinnati
Most recent review
4 of 5 stars Reviewed June 15, 2013
happytravelsfortwo Cincinnati, Ohio
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144 reviews from our community

Traveler rating
    22
    38
    36
    26
    22
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Families
53
 
Couples
27
 
Solo
7
 
Business
37
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2013 NEW

My husband and I enjoyed our 2 night stay. We were wanting an outdoor pool and a bar (although it closed at 11 on Friday night) and that combination is hard to find in this area. Price point including bar/room service was very reasonable. Our room had a modern update, with comfortable beds and a flatscreen tv. Shower and loud... More

Was this review helpful? Yes 1
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
June 17, 2013

Dear Happy Travelsfor, Thank you for staying with us and thank you for taking your time to write perfect and amazing review of our hotel. I am thrilled to know that you liked our modern decor and flatscreen TV in your room. If your travels bring you back to Cincinnati, we will look forward to your return. If there is... More

Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed June 11, 2013

Do yourself a favor and avoid this hotel. This dated hotel has the worst customer service staff and management. Rude management and unfriendly staff. This overprice 1800 feeling hotel has a waterpark and rude service. Manager barley spoke english and rude and disrespectfull to guest with his tone and dialect was tasteless and years of staying with IHG it is... More

Was this review helpful? Yes 1
See 2 more reviews by WorldTraveler19999 for Cincinnati
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
June 13, 2013

Dear WorldTraveler1, Thank you for your candid review and being detailed in the bad and opportunities to improve, We truly appreciate negative comments as this gives us the opportunity of improving of what we can offer to our valued guest.Please accept our apology for the shortcomings you have experienced during your stay with us and if your stay was negativelly... More

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Dayton, OH
Contributor
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Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 10, 2013

We checked in 8pm Friday. They weren’t very busy, so the process was fast and smooth. Booked the room through Priceline blind bidding at $59 plus junk fees. Based on other reviewers’ tips, we requested a room on an upper floor and were given king room 1008. The public areas of the hotel are very nice. Modern, clean, bright. Looks... More

Was this review helpful? Yes
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
June 13, 2013

Dear Gomershad, Many thanks for the excellent review of your most recent visit to Cincinnati and I am delighted you enjoyed your stay with us at the Crowne Plaza Cincinnati north CoCo Key water resort. I do hope it won't be too long before you visit us once again in the future. At your services!! Albert Bashir General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 10, 2013 via mobile

I actually enjoyed my stay... It wasn' bad at all! The beds were cool, eventhough 1 of the sheets had a spot on them!!! The furniture was nice but the room itself was a little on the old side... I only stayed 1 night so i really can't give too much more info about the stay! I enjoyed the bar... More

Was this review helpful? Yes
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
June 12, 2013

Dear Askmeabtursta, Thank you very much for taking your time to write your review about your recent stay with us at the Crowne Plaza Cincinnati north CoCo Key Water Park Resort. We are glad to read that you enjoyed your stay, I appreciate your feedback regarding bed sheets and cleanliness of Indoor pool and will most certainly pass it on... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 30, 2013

After reading the reviews, I was holding my breath and crossing fingers and toes on the overall condition of our room. We got a corner room that was in immaculate condition. The major downfall is the parking and elevator location. The parking lot is full of pot holes and rocks. The elevators feel like a mile from the lobby when... More

Was this review helpful? Yes
See 2 more reviews by Denise J for Cincinnati
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
June 1, 2013

Dear Denise J, Thanks so much for reviewing our hotel and fantastic comments about your corner room. Corner rooms are my favorite as well.We are sorry to hear that you found Major downfall was parking lot, we have taken note of your valuable comments and rest assured these will be used to upgrade our parking lot. Once again thanks for... More

Top Contributor
60 reviews 60 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed May 30, 2013

I wouldn't ordinarily give 3 stars to this property based on appearance and overall quality of the rooms and grounds. However, the service here for the price paid, was definitely 4 stars, so I bumped it up a star. We booked one night via Priceline paying an extremely low price. For the price paid we had very low expectations for... More

Was this review helpful? Yes
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
June 1, 2013

Dear Greeneyedgirl3, Thank you for staying with us and taking the time to write your review on TripAdvisor, We strive to provide the best possible services and experience and it is always great to hear from our guests how we re doing. We are very sorry to read that you experienced inconvenience when you were checked in to east wing... More

Richmond, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 29, 2013

We found this hotel on Priceline.com - was really worried because the reviews were bad. We were in the area for a soccer tournament. The hotel was actually nicer than I exptected it to be, at least our room was.

Was this review helpful? Yes
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
May 30, 2013

Dear TBaker, Thank you very much for the Great review on TripAdvisor,Hopefully we have earned your business in the future as well. is there is anything I can help you with please do not hesitate to contact me at 513-771-2080, Hope to see you soon!!! At your services!! Albert Bashir More

Toledo, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed over the Memorial Day weekend. Didn't bring the kids, but wish we had, as there is a water park attached and an indoor/outdoor pool as well. Check-in went smoothly. Had a small problem with Wi-Fi but that cleared up in a couple of hours. Room was clean and comfortable. Wish the walk to our room wasn't so far,... More

Was this review helpful? Yes 1
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
May 29, 2013

Dear Colleen S, Thank you very much for writing a fantastic review on TripAdvisor, we truly appreciate taking the time to write about your recent stay with us.We are delighted to hear that you were satisfied with the service cleanliness of room and location.Please contact us directly to arrange your future trip as we would be delighted to have you... More

Edgewood, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 18, 2013

Thank you to Scott at the Front Desk for assuring a smooth check-in. He went above and beyond in providing exceptional service. This was greatly appreciated. I can't say enough about how helpful he was.

Was this review helpful? Yes
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
May 20, 2013

Dear KZ, Thank you for your fantastic review of our property. We thrive on feedback from social media outlets like TripAdvisor to upgrade and enhance each of our guest's experience. Once again thank you, I will pass along your kind comments to Scott, I know scott will be very happy to see that his efforts were recognized by YOU. If... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 9, 2013 via mobile

although we booked througt Hotwire, I didn't expect to be treated like a second class guest.when we arrived, the desk clerk was acting as if he was overwhelmed with work, and told us to wait while he refunded someone's money on the phone.Since we had been driving a while we just patiently waited.He then informed us that we would not... More

Was this review helpful? Yes
Albert B, General Manager at Crowne Plaza Hotel Cincinnati North, responded to this review
May 12, 2013

Dear Vettecop29, Thanks for your feedback on your recent stay with us at the Crowne plaza Cincinnati north CoCo Key Water Resort, First of all please accept my sincerest apologies for the guestroom type issues you describe in your review. I assure you that this is not upto our standard and corrective action has been taken to insure this does... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Water park(14)
  • Very nice(6)
  • CoCo Key(5)
  • Clean and comfortable(3)

Additional Information about Crowne Plaza Hotel Cincinnati North

Address: 11320 Chester Rd, Cincinnati, OH 45246 (Formerly Sheraton Cincinnati North)
Phone Number:
Region: United States > Ohio > Cincinnati > Sharonville
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 62 hotels in Cincinnati
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The best of Cincinnati awaits you at Crowne Plaza Cincinnati North. Within easy reach of Interstates 75, 71, and 275, Crowne Plaza Cincinnati North has an unbeatable location just minutes from downtown Cincinnati. Enjoy a family-friendly getaway at CoCo Key Water Resort, our 50,000-square foot indoor water park with thrilling slides, exciting arcade games, Pizza Hut and A&W, and birthday party rooms. Attractively priced water park packages are available. While lodging at the Crowne Plaza Cincinnati North you are close to many local attractions like Reds' Great American Ball Park, the Bengals' Paul Brown Stadium, and Kings Island. Enjoy Cincinnati family attractions at Newport on the Levee or the Cincinnati Zoo. Our hotel is minutes from Ethicon, Procter & Gamble, GE Aviation, Ford and other corporations in Northern Cincinnati. Our hotel can meet your business and meeting needs with high-speed wireless Internet access, 24-hour business center and 18,000 square feet of meeting space. Combining our hotel's space with the Sharonville Convention Center you'll find a great place to host mid-sized conventions. All your needs are met at our Cincinnati hotel with amenities such as Tradewinds Restaurant and lounge, indoor and seasonal outdoor pool and 24-hour fitness center. Our Crowne Plaza Cincinnati North staff look forward to serving you. ... more   less 
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Also Known As:
Sheraton Cincinnati
Sheraton Cincinnati North
Cincinnati Sheraton
Crowne Plaza Hotel Cincinnati North Ohio

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