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Crown Hotel and Conference Center

Hotel website
11320 Chester Rd, Cincinnati, OH 45246 (Formerly CoCo Key Water Resort)
Best prices for: 1 room 1 guest
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Crown Hotel and Conference Center
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Crown Hotel and Conference Center
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271 reviews from our community

Traveler rating
    45
    54
    48
    52
    72
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102
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

Please think twice before staying at this hotel. The adjoining water park is clean and fun for an afternoon but I would stay at a near by hotel instead. There was trash and spilled liquids in the front lobby when we checked in and it was still there the next day when we checked out. The first room we were... More 

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ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Ok where do I even start. I write my reviews as neutral as possible but this one is hard. First would I recommend anyone stay here? The answer is NO... I wouldn't let anyone I know or love stay in this place. Read on if you want details: check in was smooth for me BUT there were two other parties... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not stay here! If you want to have fun at the indoor waterpark then buy a day pass and stay at a nearby hotel. I can not express how terrifying our stay was. First off there were only tiny postage stamp sized towels. There was only 1 set of towels. We had to call roomservice for more towels. It... More 

Was this review helpful? Yes 2
Los Angeles, California
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Trip Advisor Coco Key Hotel, Red Lion Formerly the Crown Hotel of Sharonville. if you want to look for other reviews. It also might be a Red Lion, as that name was printed on our key. I expect more name changes for this building are on the way. I hesitate to call it a hotel as that would imply services... More 

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 15, 2015 via mobile

Upon arriving yesterday after our 2hr drive we learned that the water park was closed until the next day. They refund us our water park money but that didn't change or help the fact that I had to very upset kids. When we got to our room it looked ok until we turned the sheets down to go to bed... More 

Was this review helpful? Yes 6
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

We booked a two night stay to attend the water park the water park was suppose to be open til 9pm it shut down early nothing for the kids to do in the mean time sheets were not clean staff was rude! Housekeeping did not clean or replace the dirty blanket.but access the room

Was this review helpful? Yes 6
2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 22, 2015 via mobile

Do not stay here it's a very disgusting place. Overpriced and the workers and owners are very rude. Room was never cleaned they just remade the beds. Do not waste your money at this swamp of a place. The owner needs major help

Was this review helpful? Yes 5
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 19, 2015

No heat no hospitality at all at this conference center.. Was not set up for lunch. This place had no soap in the bathrooms staff not friendly never acknowledge the business meeting over all very dissatisfied with this whole meeting hope to never return here again

Was this review helpful? Yes 4
Paulding, Ohio
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 18, 2015 via mobile

Don't waste your time trying to book by phone! My husband and I were contacted by Paula on hotelsCOM, making a bid for our group reservation in July. Upon calling the hotel several times over about two weeks, we found it nearly impossible to reach a real person. Every extension had nobody available to take the call and the voicemail... More 

Was this review helpful? Yes 3
Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2015

I stayed at this hotel with my family and another family which are friends of ours. We were very disappointed in the hotel and water park. There is mainly only one entrance into the hotel for visitors and the parking lot was a mess. Cars were parked everywhere because of the holes in the blacktop and lack of lines. We... More 

Was this review helpful? Yes 1
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