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Hawthorn Suites by Wyndham Cincinnati

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11180 Dowlin Dr., Cincinnati, OH 45241 (Formerly Arcadia Residential)
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Hawthorn Suites by Wyndham Cincinnati
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Hawthorn Suites by Wyndham Cincinnati
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315 reviews from our community

Traveler rating
    150
    106
    40
    9
    10
See reviews for
141
66
22
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (315)
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    (78)
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There are newer reviews for Hawthorn Suites by Wyndham Cincinnati
See the most recent reviews
Syracuse, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed May 19, 2014

I was travelling across country with a pet, my calico cat, and wanted a comfortable place to stop for the night. I drove up under the wide canopy in a torrential thunderstorm---plenty of room to unload and stay dry. There were four luggage carts waiting just inside the door. Annessa at the front desk was both professional and welcoming, much... More 

Was this review helpful? Yes 102
StephanieBorders, General Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

Thank you for your review! We are glad you had a comfortable stay with us. Annessa will be delighted to hear your compliments about her! We hope to welcome you back in the near future. More 

Cincinnati, Ohio
1 review
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed May 19, 2014

me and my friends stayed at hawthorn suites. it was a very clean and customer friendly place. the rooms are spacious and the place also has a nice pool inside the property. I would definitely stay again.

Was this review helpful? Yes 97
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

We are so glad your enjoyed our heated indoor pool and spacious rooms! Thank you for choosing to stay with us. We look forward to seeing you and your friends again soon! More 

Maumee, Ohio
1 review
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed May 6, 2014

This was the best Suite we have ever stayed in. The room was very clean and had to bedrooms with King size beds in each along with their own bathrooms. The common area had a pull out couch and full kitchen along w/dining area and work station. Their was penty of closet space in all areas. We were in town... More 

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Was this review helpful? Yes 123
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

Thank you so much for the very nice review on our hotel! We are so glad that you liked our spacious two bedroom suite. It has been our pleasure to have you stay with us. We hope to see you again soon! More 

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 4, 2014

This is a lower-to-mid-range suite hotel. We reserved a suite but were put in a room without a separate bedroom. The bathroom did not have a counter, just a tiny wall-mounted sink with a small shelf for personal items. There was no fan in the bathroom either and lighting was poor. The furniture was uncomfortable, of low quality, and small...only... More 

Was this review helpful? Yes 9
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

Thank you for taking the time to write a review. We at Hawthorn however cannot locate the room you mentioned or your stay with us by your description. All of our bathrooms have ventilation, and all of our couches are pull out sofas so they are not small. Please contact us because we would appreciate any further information you can... More 

Baton Rouge, Louisiana
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed April 29, 2014

Right from the start we were greeted by the friendliest staff member, Annessa! She really made our check in flawless and relaxing! We loved the additional Jacuzzi in the room! Definitely exceeded our expectations! The room itself was clean and spacious! The beds were extremely comfortable. But if it weren't for Annessa, we wouldn't be back! Thanks for making our... More 

Was this review helpful? Yes 130
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

I can say that Annessa was so happy to read your review about her. It definitely made her day! Thank you for kind comments about our hotel and front desk clerk, Annessa. We look forward to welcoming you back again soon! More 

Florissant, Missouri
1 review
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed April 29, 2014

My family and another family we are friends with shared a two bedroom/two bathroom suite on our mini vacation to Cincinnati, OH. The rooms were very spacious and the living room/kitchen area was even more spacious. This was perfect since our boys absolutely enjoyed the amount of space in the room to be able to play with toys, watch movies,... More 

Was this review helpful? Yes 129
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

Thank you for your kind words on our hotel. We are glad that you're first experience at a Hawthorn was a good one. Please keep us in mind on your next trip to Cincinnati! More 

Houston, Texas
1 review
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed April 24, 2014

I must say that this was one of my best hotel experiences that I have ever had. From check in to check out! The hotel staff was amazing! The front desk went over and beyond when we needed directions to the zoo Anessa at the front desk printed us directions and upon return made a point to ask both my... More 

Was this review helpful? Yes 132
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

Thank you for your exciting review on our hotel. Annessa was so happy to read your review about her! The Cincinnati Zoo is a great family friendly place to visit when you're in this area. We also suggest the Newport Aquarium which is only 20 minutes away. We look forward to welcoming you back in the near future! More 

Columbus, Ohio
Contributor
11 reviews 11 reviews
10 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed April 22, 2014

We wanted a hotel in the Cincinnati area with an indoor pool, and I found the Hawthorn. What a great place to stay! The rooms were HUGE, even if it was a little weird that they came equipped with a full kitchen. The pool was very nice, and had a decent sitting area right outside. The room was spotless, the... More 

Was this review helpful? Yes 133
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

We are so glad you liked our heated indoor pool. We have now put more chairs and tables on the outside patio to make it more comfortable for guests. We look forward to having you stay with us again! More 

Buffalo
Reviewer
3 reviews 3 reviews
3 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed April 21, 2014

Me and my family have been traveling to Cincinnati for the last 14 years and we come twice a year.this hotel stay was the best by far.The room was clean and spacious.It was well stocked as well as the breakfast counter.The staff was very friendly and helpful.They always greeted me with a warm smile and hellos.An addition was the indoor... More 

Was this review helpful? Yes 128
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

Thank you for your kind words. I am overjoyed that our staff provided you with excellent service! We look forward to having you as a guest at our hotel again this summer! More 

Chicago,IL
Contributor
13 reviews 13 reviews
13 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed April 18, 2014 via mobile

We stopped for 2 nights. The room was clean aside from some weird stain on the chair and ottoman. I had my dog with me and this is always a big plus for me. Breakfast was well stocked. Management was for friendly although they charged me and extra 15 bucks a night for the dog I was not aware of.... More 

Was this review helpful? Yes 108
StephanieBorders, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review

Thank you for your review about our establishment. We apologize for the pet fee not being explained prior to your arrival. We are very glad that overall you would recommend our hotel to people! We hope you will stay with us again in the future! More 

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