I actually torn between the experience being terrible, vs OK. The staff was friendly, and tried their best to please the customers. However, the hotel itself was terrible!!!! Never mind the non-existent of room service, slow to non internet access, bad reception for the TV, dirty carpet, and the falling plaster from the walls. We actually had roaches. We went... more

This hotel is very convenient to everything in downtown Cincinnati. I wouldn't rate the accommodations as first-rate, but is a good value for the price paid. The bed was comfortable and the shower was hot. more

Excellent downtown location, helpful staff. Price for 3 adults in a "Euro-suite" was very reasonable. The place does have its odd aspects a) the lobby is on the 8th floor (1 is retail, 2-7 parking) b) the "double" beds in the Euro-suite are more like over-sized singles, c) the sinks and counters in the bathroom are a bit lower than... more

The hotel offers no room service and there is no restaurant on the premises. The free internet was very slow most of the time I tried to use it. Other than those two issues the hotel was OK. The room was clean and the staff were helpful and friendly. I wouldn't return unless the other nearby hotels are booked. more

I've stayed at almost all of the hotels in Downtown, Cincinnati, and the Terrace has the lowest price of them all! On top of that, they had a great/friendly staff that took their time in making my stay pleasurable! (Valet, security officer, check in attendant, etc.) MY ABSOLUTE FAVORITE THING WAS THE WI-FI! ONCE AGAIN, AFTER TRYING ALMOST ALL OF... more

My trip to Cincinnati for the O.M.E.A. (Ohio Music Educators Association) Conference started off rough from the time I left my house. When I arrived at the Terrace Hotel Cincinnati, the staff was very helpfull with helping me on a rough start. Having a challenge with my credit card going through they assisted me with that challenge. The staff was... more

Our recent stay at The Terrace hotel was a great reminder to set really high standards when booking via Priceline. I've stayed at Days Inns that are nicer than the Terrace. What a dump. This hotel is aged. And unfortunately, hotels do not age like fine wines or cheeses. The carpets, walls, elevators, and furnishings look as though they haven't... more

Absolutely don't stay there--under any circumstances!!! I actually felt as though my son and I were in physical danger. After hotel staff finally called police to quiet racket (at around 2:00 a.m.), unruly patrons occupying several rooms/suites (and constantly moving from one to another, slamming doors) were allowed to continue unlawful behaviors on premises (e.g., doing drugs in hallway outside... more

From the Valet parking to check-in/checkout--I was warmly and professionally greeted by the staff. My room was immaculate and clean and I enjoyed the view. I also slept very well. I enjoyed the Continental Breakfast amenities and everyone was VERY helpful in giving me directions to sites in downtown Cincinnati. I was traveling on business--but I told my wife I'd... more