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All 50 Cincinnati hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   4421 Aicholtz Rd, Cincinnati, OH 45245-1527
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Comfort Inn & Suites
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Ranked #27 of 50 Hotels in Cincinnati
A recent review
5 of 5 stars reviewed 1 week ago
frugaltraveler7147 Terre Haute, Indiana
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58 reviews from our community

Traveler rating
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    10
    4
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Terre Haute, Indiana
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

When I checked in I was greeted with professionalism and kindness. My reservation was made last minute online and when I arrived everything was ready! The room I had reserved was no longer available however they upgraded me for free as I was a choice rewards member. The room was spotless and the entire hotel smelled clean. The bed was... More 

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Terre Haute, Indiana
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel on a Saturday night. I just read all of the negative reviews from Summer and cannot believe that we stayed in the same hotel as these reviewers. We had a great stay. The gentleman who checked us in was great. The staff was unbelievably friendly and helpful, especially the lady keeping the... More 

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Berlin, New Jersey
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 28, 2014

We stayed here back in January of 2014 and were very happy with our stay, this visit not so much. We will probably stay elsewhere on our next trip. The condition of the hotel as declined noticeably since our previous visit 9 months ago. Peeling wallpaper in the hall, very slow bathtub drain, microwave in the room did not work,... More 

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fisher
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 20, 2014

Room was very clean, 2nd time we have stayed here, Jungle Jim's real close great store to visit bring a cooler to take goody's home with you. Great breakfast offered. Staff very friendly. Plenty of outlets in room for your electronics to plug into.

Was this review helpful? Yes 1
Itasca, Illinois
1 review
1 of 5 stars Reviewed August 26, 2014

Upon entering the room the air didn't work and the front desk said maint man did not get in until 9 am the next day. The hall was hot and damp and the room never cooled off it was 90 outside. The room had dead bugs in the corner and raisinette candys on the floor like it hadn't been vacuumed... More 

Was this review helpful? Yes
Boris L, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear Lisa H, Thank you so much for taking the time to write a review on our property. This is definitely not the experience we want our guests to have; I appreciate you bringing these events to my attention. I have discussed your feedback with the whole hotel team to ensure they provide a much better service in the future.... More 

ROSELLE PARK
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

hotel was close to all food/shopping. Was neat, clean and had free breakfast and wifi. Was super close to where the car show was at the holiday inn eastgate. A bit confusion with all the construction going on but wasnt an issue, would recommend this highly.

Was this review helpful? Yes 4
Boris L, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear CARRIE C, Thank you for taking the time to provide us with your valuable feedback. We strive to provide our clients and patients with excellent care and we take your comments to heart. As always, we appreciate your confidence and trust in us. More 

Bloomington, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 26, 2014

I would NOT recommend this hotel to anyone! This hotel was absolutley dirty! We walked into a room that was supposed to have been clean and had dirty linens, carpets not swept and a dirty bathroom. Housekeeping was helpful but it seemed they were extremely short staffed and Bev at the breakfast bar was great. We will not return to... More 

Was this review helpful? Yes 6
Boris L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Brandy290 This is definitely not the experience we want our guests to have. I appreciate you bringing these events to my attention. certainly disappointed to know that we failed to meet your expectations on so many levels. I apologize again that you did not experience exceptional customer service and room cleanliness that you deserve when visiting us. Rest assured... More 

Cincinnati
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

This hotel was excellent. The staff was friendly. The rooms were very clean and had a very fresh smell. No noise on third floor. The bed was pretty uncomfortable too bouncy. The biggest issue for me was that the room seemed warm and humid. Turns out the thermostat is controlled to be "green". Made sleeping more uncomfortable. Overall we just... More 

Was this review helpful? Yes 4
Boris L, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear RMP321, Thank you for your comment about us and overall, it a pleasure to hear that from you. We accommodate many guests each day, and we strive to make their stay a satisfying one. The issues you've raised have been addressed, and the appropriate action has been taken. Thank you for taking the time to share your concerns with... More 

Lawrence, Kansas, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

We previously stayed at another nearby hotel and liked it; however, this one was MUCH cheaper so we decided to give it a try for our trip last week. VERY glad we did. The staff here are PHENOMENAL - front desk (helped me with a printing problem; extremely courteous), housekeeping, maintenance (toilet clog - nothing hotel-related), breakfast. We are non-smokers... More 

Was this review helpful? Yes 3
Boris L, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear KansasCityMoJo, Thank you so much for taking the time to write a review on our property. I am really appreciating your kind words and for highlighting features that our hotel represented to the guest. I will be sure to pass along your great comments to our staff as well. We appreciate you choosing us while in Cincinnati. More 

Bloomington, MN
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 1, 2014

I'll start off with the good....GREAT staff!!! Beverly in the breakfast bar was very friendly. I asked for directions to downtown Cincinnati and the guy at that front desk printed them out for me. The property is close to shopping and many restaurants. OK...now the bad...we had a smoking room and we are non-smokers. I believe the hotel was booked... More 

Was this review helpful? Yes 5
Boris L, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear MGWTraveler, Thanks for your recent review. You have provided us with great feedback. I'm terribly disappointed to hear that your stay did not meet your expectations. As you mentioned, our hotel is definitely in need upgrade and the great news is that we are undergoing the needed renovations as we speak! We are making every effort to ensure that... More 

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Additional Information about Comfort Inn & Suites

Address: 4421 Aicholtz Rd, Cincinnati, OH 45245-1527
Phone Number:
Location: United States > Ohio > Cincinnati
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 72
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Also Known As:
Comfort Hotel Cincinnati
Comfort Inn And Suites
Comfort Inn Cincinnati
Cincinnati Comfort Inn
Comfort Inn & Suites Cincinnati, Ohio
Hotel Style:
#11 Romantic Hotel in Cincinnati

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