We had reservations for 2 nights at this hotel. We called to say that we would not be there for Friday but very specifically stated we would need the room on Saturday. They cancelled the entire reservation and made no effort to accommodate us. Very unpleasant customer service. This is the second time this hotel has messed up our reservations.... More

Just wanted to let you know that I have always received great service from all of the employees at this Hotel. From the front desk with quick check in and upgrades when available, the last couple of stays it has been Ariel, which has done a great job. She does a wonderful job at the service desk and always has... More

This is a nice clean hotel, matresses are a bit worn (at least in my room it sagged to the side) but at north of $110 weekday rate - it's a bit more than I would pay for the location and amenities. I was there on business - it was convenient, and my boss had a lower "negotiated" rate. Despite... More

Stayed here one night only on the way back to Pittsburgh from Nashville. Was a great halfway point and the price was reasonable. Ideally situated to get back on highway and near Perkins and Bob Evans to get breakfast. We stopped at Jungle Jims which is situated down the same road not even half a mile. It is an International... More

The hotel was great! The room was very clean, the pool was excellent, the shower had wonderful water pressure, and the hotel was in walking distance to the mall. My only complaint is that the beds were too soft. Other than that, however, it was really a great stay.

The pool and hot tub were filthy and littered with food, the towels were deeply stained-every single one!- and torn, the bathroom smelled moldy and mold was everywhere, the area around the beds were dirty and food was under our beds, there was hair and sticky substances on the wall above the bed, the lamps were dented and one did... More

Your hotel and staff are a rare treat! I travel every week all across the U.S. and everything from the room to the amenities to the attitude of your team was truly top notch. I'll make a point to stay with you next time I'm in the area.

We were heading from small town northern Ohio down to Cincinnati for a volleyball tournament. I knew little of the area but have always stayed in Marriott brand hotels so this was closest Marriott brand to our destination. And it lived up to my standards of a Marriott brand! Rooms were very clean and customer service was excellent! This was... More

This was a pretty typical Fairfield Inn. The lobby area was clean and inviting. Front desk person was really nice. The suite was a big room with a partial wall - not a separate bedroom, but that's becoming more typical. It should be fine unless you are counting on someone sleeping while you are in the living area. The bed... More