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Residence Inn Cincinnati Downtown/The Phelps

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Traveler (270)
Room & Suite (109)
Videos (1)
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About

#3 of 49 hotels in Cincinnati
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.5
Travelers' Choice
GreenLeaders GreenPartner
At Residence Inn Cincinnati Downtown/The Phelps, experience luxury during your extended stay. Unique among hotels in the area, we feature a rooftop restaurant overlooking Cincinnati. After a delicious meal with gorgeous views, ease into our spacious suites with complimentary Wi-Fi. Our rooms also have fully equipped kitchens and complimentary grocery shopping service for your convenience. After a night of relaxation on our plush bedding, wake up to our complimentary breakfast buffet, then burn some calories at our fitness center. We also provide impressive event spaces for your business or social gathering.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Vending machine
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

506 E 4th St, Cincinnati, OH 45202-3303
Residence Inn Cincinnati Downtown/The Phelps
4.5
4.5 of 5 bubbles1,398 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Residence Inn Cincinnati Downtown/The Phelps garners appreciation for its welcoming charm, with guests often highlighting the attentive service and beautiful decor. While opinions on value are mixed, due to concerns over high costs, the hotel's prime location earns high marks for convenience to attractions. Visitors commend the spacious, clean rooms and the quality of breakfast, though some note the cost of valet parking and issues with ice machine access. Exceptional cleanliness and professional staff round out the hotel's praised features.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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Jet607776 wrote a review Mar 5
2 contributions
To whom this may concern I am a titanium Marriott guest. I’ve been coming to the Marriott for over two years. I never start having problems until a manager by the name of Brian Haggart start working. He never gives me my 4 PM checkout time even when the hotel is slow, I stay there many many many times and never had a problem. Never had an issue until, he started they took my belongings out of my room. I can no longer find my ring Apple AirPods. I’m not sure why I’m being treated like this. They banned me from the hotel for a year because they said I used the same Marriott form three times and the Marriott form last for three months, so I’m confused on that, all I know is that I am so upset about this situation and I’ve been a long-term guess staying at the Phelps residence Inn everyone else treat me very nice. They treat me with respect they are very accommodating towards me. I really enjoy staying there that’s why I chose. I can stay anywhere, but I chose the Phelps and this is how they start treating me. This is puzzling to me why Brian treat me the way he do and for him to be a supervisor he should’ve came to me face-to-face to let me know why I’m being banned and I was just there. I left with the GM never received a call. I’m truly upset and nobody will let me know what really is going on.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Brian Hagart is racist, disrespectful, and evil he hates his job I’ve visit the Ac hotel downtown...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
While we truly regret to read your review, we, unfortunately, can not address employee-related issues or specific instances involving staff members in this forum. For concerns of this nature, it's important to discuss your feedback directly with your manager at your property location. Thank you for your understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shannon S wrote a review Mar 2
1 contribution
The hotel was clean and staff professional. Great place to stay. The breakfast was perfect. The breakfast crew was amazing Carmen, Tasha, Robert made the morning perfect. Great way to start the day. Hotel is located in scenic downtown. Awesome
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Parking can be difficult.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 2 weeks ago
Thank you for your wonderful feedback regarding your recent stay with us at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We're thrilled to hear that you found everything sparkling clean and our team professional. It's especially heartening to know that our breakfast was perfect for you and that Carmen, Tasha, and Robert from the breakfast crew played a significant role in making your morning perfect. We're also glad that you enjoyed our scenic downtown location, adding to the overall enjoyment of your trip. We look forward to the opportunity to welcome you back for another awesome morning and a pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicole Z wrote a review Feb 2024
Colerain Hamilton County, Ohio5 contributions3 helpful votes
I stayed at The Phelps on business. The service received was top-notch! My room had all the amenities that a business traveler is looking for. The kitchen was well stocked. The bed was clean and fluffy. The showers had plenty of hot water. I called down to the front desk, as I had forgotten a shower item. They gave me a razor free of charge. The next morning, my hair dryer died in the midst of getting ready. I called the front desk and they brought me a replacement very quickly. The real MVP was there breakfast! If you are health conscious, they have a LOT of items to choose from. If you are not health conscious, they also have a ton of delicious offerings. Carmen, Tasha, Angie and Kenny Fix-It were all blessings to me. You can tell they put a lot of effort into this hotel. They should be very proud! Thank you.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 2 weeks ago
Thank you immensely for your glowing review of your stay at Residence Inn by Marriott Cincinnati Downtown/The Phelps, especially while on business. It's gratifying to hear that our service exceeded your expectations, with our well-stocked kitchen, clean and comfortable bedding, and prompt responses to your needs enhancing your experience. Your appreciation for our diverse breakfast options is much appreciated. Special thanks for highlighting the exceptional service provided by Carmen, Tasha, Angie, and Kenny Fix-It! Your kind words will be proudly shared with them. We're honored by your recommendation and eagerly await your return, committed to maintaining the high standards that made your stay memorable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bryan I wrote a review Feb 2024
The Cincinnati Region1 contribution
I really enjoy the neighborhood feel to this hotel. It's an easy and safe walk to the office, restaurants, and entertainment spots. Good food and a nice local craft beer selection. Kim's staff is warm and friendly, especially Kat, Tynisa, Callie, and sometimes even Tim.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 2 weeks ago
We're thrilled to hear you've found a home away from home with us at Residence Inn by Marriott Cincinnati Downtown/The Phelps, enjoying the convenience and safety of our location's easy access to the office, dining, and entertainment. It's great to know our food and selection of local craft beers have contributed positively to your stay. Your kind words for Kim and her team, especially Kat, Tynisa, Callie, and Tim, truly warms our hearts. Their dedication to providing warm and friendly service is something we take great pride in, and we'll be sure to share your compliments with them. We aim to continue being your preferred choice whenever you're in the area, offering the same welcoming atmosphere and exceptional service you've come to appreciate, Bryan!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian N wrote a review Feb 2024
1 contribution
Beautiful historic Hotel excellent open hot breakfast bar phenomenal wonderful customer service Kelly is absolute pleasure. Residence Inn Marriott Phelps Hotel in Downtown Cincinnati. One bedroom corner street at least 900 Square feet definitely worth the value
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 weeks ago
Brian, It's heartening to hear such positive feedback about your stay at the Residence by Inn Marriott Cincinnati Downtown/The Phelps. We're delighted that you found the historic charm of our hotel beautiful and our complimentary breakfast bar to your liking. It's especially rewarding to know that you received phenomenal customer service and that Kelly made such a wonderful impression on you with her absolute pleasure in service. We strive to offer our guests a memorable experience that combines the comfort and charm of our historic hotel with modern amenities and exceptional service, so thank you for highlighting this as well! We look forward to welcoming you back for another excellent stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thomas Skuggen wrote a review Feb 2024
Avon Lake, Ohio3 contributions2 helpful votes
This review pertains to the staff at the bar, Kat, Cali & Tim. Great service & conversation, food was excellent, and overall just good vibe. Everyone else at the bar would agree, and the new menu was a hit. I stay her quite a bit for work and they took it to the next level
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: Great location solid Hotel great staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded Feb 8, 2024
Thank you for your review, Thomas. It's wonderful to hear that Kat, Cali, and Tim at the bar made such a positive impact on your experience with their great service and engaging conversation. We're thrilled that the food and the overall vibe met your expectations, and it's encouraging to know that the new menu has been well-received. Your feedback is especially valuable as it comes from someone who stays with us frequently for work. We aim to continually improve and elevate our service levels, and it's rewarding to see these efforts recognized. We look forward to welcoming you back to Residence Inn by Marriott Cincinnati Downtown/The Phelps on your next business trip and taking your experience to even greater heights.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Drew A wrote a review Feb 2024
1 contribution
This was one of the better experiences I’ve had staying at a hotel for a few days. Kat and Steve at the bar were amazing! The hotel staff was also very friendly and helpful as well. If you’re looking for a nice weekend getaway, then this would be a great option!
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded Feb 6, 2024
Thank you for the kind words and recommendation, Drew! We're delighted to hear that you had a wonderful experience during your stay with us at Residence Inn by Marriott Cincinnati Downtown/The Phelps. Kat, Steve, and our entire team strive to make every guest's visit enjoyable, and we're thrilled to know we succeeded in providing you with a memorable stay. We appreciate your support and look forward to welcoming you back for another fantastic weekend getaway in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cabbagedavid wrote a review Feb 2024
San Diego, California2 contributions1 helpful vote
Amazing service and staff really felt welcome Kat at the bar was great, and Steve and B.A. cooked my food perfectly. Joy was wonderful when checking me in, My room was clean and spacious as well. Amazing new restaurant and team. The menu is great.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded Feb 3, 2024
Thank you for your review highlighting your great stay with us. It's fantastic to hear that our service and team made you feel so welcome, with special mentions for Kat at the bar, Steve and B.A. in the kitchen, and Joy at check-in. We're glad you found your room to your liking, both clean and spacious, and that our new restaurant and its menu impressed you. Our team strives to provide an exceptional experience for every guest, and we're thrilled to have achieved this during your visit. We look forward to welcoming you back to Residence Inn by Marriott Cincinnati Downtown/The Phelps for another amazing stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miss_Maria_Luisa wrote a review Jan 2024
2 contributions2 helpful votes
Everyone working there was so kind - from the check in staff, to the ladies managing the delicious continental breakfast. Ms. Debbie and Ms. Angie, filling the food and clearing tables were so friendly and treated us like family. The hotel itself was very clean and comfortable. It was a PERFECT location for walking - in relation to one of the best restaurants I have ever been to (Crown Republic) and the hockey arena.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded Feb 1, 2024
Maria, thank you for sharing your overall great experience with us. We're thrilled to hear that our team, including the check-in team, Debbie, and Angie at the continental breakfast, provided you with warm hospitality that made you feel at home. Their friendliness and dedication to service are qualities we value highly. It's also wonderful to know that you found our accommodations pristine and comfortable, making your stay more enjoyable. We're honored by your positive feedback and look forward to welcoming you back for another memorable stay here at Residence Inn by Marriott Cincinnati Downtown/The Phelps!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eleeya M wrote a review Jan 2024
1 contribution
I went to the Phelps hotel bar and the sliders were pretty dang good. Perfectly grilled onions and great flavor. More importantly the service at the bar from both Donnie and Kat were top notch. They’re attentive, friendly and it’s clear they’re dedicated to the experience of their customers. Highly recommended
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded Jan 31, 2024
Eleeya, thank you for sharing your experience. It's wonderful to hear that you enjoyed the sliders, especially the perfectly grilled onions and great flavor. More so, we are delighted to know that the service provided by Donnie and Kat at the bar made a significant positive impact on your visit. Their attentiveness, friendliness, and dedication to customer experience are qualities we highly value. Your high recommendation is greatly appreciated, and we're thrilled to have met your expectations. We look forward to having you with us again for more delightful experiences here at Residence Inn by Marriott Cincinnati Downtown/The Phelps!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$197 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn cincinnati downtown hotel cincinnati
FORMERLY KNOWN AS
Residence Inn by Marriott Cincinnati Downtown/The Phelps
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
134
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESIDENCE INN CINCINNATI DOWNTOWN/THE PHELPS $152 ($̶2̶0̶2̶) - Updated 2024 Prices & Hotel Reviews - Ohio

Frequently Asked Questions about Residence Inn Cincinnati Downtown/The Phelps
Which popular attractions are close to Residence Inn Cincinnati Downtown/The Phelps?
Nearby attractions include Taft Museum of Art (0.09 miles), Taft Theatre (0.2 miles), and Bicentennial Commons at Sawyer Point (0.3 miles).
What are some of the property amenities at Residence Inn Cincinnati Downtown/The Phelps?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn Cincinnati Downtown/The Phelps?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Cincinnati Downtown/The Phelps?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Residence Inn Cincinnati Downtown/The Phelps?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Residence Inn Cincinnati Downtown/The Phelps?
Conveniently located restaurants include Subito, Phelps Bar, and Wild Eggs.
Are there opportunities to exercise at Residence Inn Cincinnati Downtown/The Phelps?
Yes, guests have access to a fitness center during their stay.
Is Residence Inn Cincinnati Downtown/The Phelps located near the city center?
Yes, it is 0.5 miles away from the center of Cincinnati.
Are any cleaning services offered at Residence Inn Cincinnati Downtown/The Phelps?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Cincinnati Downtown/The Phelps?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Cincinnati Downtown/The Phelps offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.