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All 47 Cincinnati hotels

The Westin Cincinnati

4.0 of 5 Hotel   |   21 East 5th Street, Cincinnati, OH 45202 (Central Business District)
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The Westin Cincinnati
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Ranked #10 of 47 hotels in Cincinnati
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
bbigdaddy Bloomington, IL
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612 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Bloomington, IL
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were here for my wife's organizations planning of an event held at your hotel in the future. Your rooms are spacious and modern. The fountain view from the room was also nice. I like the card security for the elevators. It's nice to swipe the card instead of inserting it in a slot. The valet service was prompt,courteous and... More

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Atlanta, Georgia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed for business and found the rooms spacious, the wifi seamless, and the service terrific. Overall, it is a bit dated but so is Cincinnati, I would stay here again and again. Great location also near Fountain Square.

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Geneva
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Centrally located in downtown Cincinatti a practical business hotel with big and quiet rooms, small gym with treatmills and x-trainers, coffee shops and many resturant options around in walking distance. Parking is in the basement and the highway access is within few minutes away. Fast and caring service,

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Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Cinci for a friend's wedding and we stayed at the Westin. It's located right downtown which made it easy to access bars and restaurants without needing to drive and find parking. The workout facilities were adequate and our room was clean. I can't complain. :)

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review about your recent experience at the Westin Cincinnati. Your feedback is appreciated and we hope your travels bring you back to Cincinnati in the near future and we have the opportunity to welcome you back. Stay well. More

Northern, Kentucky, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a nice overnight stay with my three young daughters. Check in was a breeze and the staff was wonderful. We were upgraded to a fountain view for no extra charge. Given a map and list of restaurants in the area. Room was clean but not spot-less like some would expect. Coffee maker and mini fridge included. Bed linens were... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at the Westin Cincinnati. We genuinely appreciate the feedback so that we may acknowledge our chekc-in staff and address our areas of opportunity. Please let us know when you will be returning for another visit as we would like to welcome you personally. Stay well. More

Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights (at least I was supposed to). I was told when I made the reservation that the renovations were done. Not the case. Escalators were not working, and elevator does not work without a key card, so guests were walking up and down the escalators WITH all of their luggage. Checked in, my room was... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

We appreciate you taking the time to share your feedback about your recent stay. Our Front Office Manager, Jamie, will reach out to you directly to review and address the concerns you have noted, and please let us know any additional assistance we can provide. Stay well. More

Romeoville, Illinois
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I traveled to this hotel for business in March 2014. Unfortunately my check in process wasn't quite as great as some of the other reviews on here. I wasn't given instructions on the internet, and info about nearby restaurants or much of anything else. This isn't the biggest deal, but once I spoke with others, I realized I was missing... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay at the Westin Cincinnati. We sincerely apologize that your expereince with a member of our Front Desk team was less than engaging. Our Banquet and Culinary teams are delighted to receive your feeback regarding the satisfaction with our menus and service. We hope that we will... More

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great room. Great bed. Wonderful pool and workout facilities. I like the new process of getting 5 dollars back when you use the same towels two nights in a row. The girl was very kind when we checked in. She got us a map, restaurant guide, even a pizza list and some free appetizers. Quite a nice young thanks. Enjoyed... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review about your recent experience at the Westin Cincinnati and the fantastic '5-star' rating. We are pleased you appreciated the Starwood Hotels and Resorts initiative with our Make a Green Choice Program and our team was delighted to hear about the service you received. We look forward to welcoming you back... More

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

The service is quick and good. The restaurant offers a lot of healthy options. However, at breakfast, the muffins are never labeled! Actually, half are labeled and the other half are not. I have to ask the staff which muffin is which, and often times I point to the muffin I want - the cream cheese one! - and end... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to provide us your feeback on our Ingredients Restaurant. We appreciate your comments regarding the muffin labeling and will be addressinig this immediately. If you have any additional feedback, please contact our Food & Beverage Manager directly at kelli.chapman@westin.com. More

Brentwood, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our organization needed a hotel in downtown Cincinnati that could handle a large group (350 rooms needed over 3 days) and was close to the Cincinnati Memorial Hall. Shannon Bernstein was our contact for our time there and took very good care of us. We had numerous requests and they were all met and exceeded. The staff was very helpful... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for completing a review on your recent experience at the Westin Cincinnati. We are delighted we were able to accommodate your group and please everyone had a good time. We hope to have the opportunity to welcome you back soon. Stay well. More

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Additional Information about The Westin Cincinnati

Also Known As:
The Westin Cincinnati Hotel
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio
Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cincinnati
#8 Family Hotel in Cincinnati
#10 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
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