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The Westin Cincinnati

4.0 of 5 21 East 5th Street, Cincinnati, OH 45202
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Certificate of Excellence 2014
The Westin Cincinnati
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The Westin Cincinnati
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708 reviews from our community

Traveler rating
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    119
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Louisville, Kentucky
Top Contributor
66 reviews 66 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here December 12th for one night. Went to a concert at US Bank Arena. Check in was very fast and the guy checking us in was very friendly. Our room was located on the 11th floor over looking Fountain Square. Nice view. King bed was comfy. Nice size bathroom. Room was nice size with a work table and a... More 

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at the Westin Cincinnati. Our team appreciates your feedback and we are please to be part of helping to create memorable experiences. We look forward to welcoming you back when your travels bring you back our way. Stay well. More 

minneapolis
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night at this Westin shortly before Thanksgiving. I found this to be an average older Westin... I would not call it luxury as there are a few things lacking. The good: - Rooms are spacious, plenty of room to move around, lounge, work, etc. - Friendly front desk staff - I had an issue on check in... More 

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to provide us your feedback from your recent stay with us. We began our guest room renovation in mid-November and will include increased electrical and USB ports at both the desk and night stand areas, as well as many other upgrades. We look forward to your return visit and experience our new look and... More 

Frisco, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in a perfect location, walk out to fountain square, walked to the horseshoe casino, walked over to Macy's for some shopping, walked and explored over the Rhine, stadiums both baseball and football down the street, and the bar scene right around the corner. Staff was quite friendly and I loved having all the wonderful sites and attractions... More 

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay at the Westin Cincinnati and the fantastic "5-star" rating. Our team is delighted to have assisted in helping to create a memorable experience while enjoying all the city has to offer. We look forward to welcoming you back in the very near future. Stay well. More 

Fremont, Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently spent a Saturday night at the Westin Cincinnati. The first thing that I like about this Hotel is that you can self park directly under the Hotel and take the elevator into the Hotel (nice in the Winter). At $15 for 24 hours at the weekend I think that is very reasonable. We were checked... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay at the Westin Cincinnati. Our team is delighted to receive your feedback and we look forward to welcoming you back in the very near future. Stay well. More 

Lawrenceburg, Indiana
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable. I marked the hotel down because rooms need some updating which they are doing. There was no way to charge phone near the bed. Bed was comfortable with nice duvet. Shower was good too.

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to provide us your feedback on your recent stay with us. All guests staying after the first week of February will be staying in one of our newly renovated rooms. We look forward to welcoming you back and enjoying our new look and feel. Stay well. More 

Senior Contributor
40 reviews 40 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin was very nice as usual. Nice location, close to shopping and an ice rink right outside the door that many of the family enjoyed. The breakfast area downstairs was nice. Room service was prompt. Would have liked more coffee or a real coffee pot in the room. Love the lotions they provide so much I order them regularly... More 

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay at the Westin Cincinnati. Our team is delighted that you and your family were able to enjoy all the activities around Fountain Square. Our renovation will be completed in March, so please come back soon and experience our new look and feel. Stay well. More 

Cincinnati, Ohio
Top Contributor
58 reviews 58 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are a local suburbanite family that decided to do a mini staycation for the Christmas tree lighting on Fountain Square. As a Platinum SPG member, both our rooms were upgraded to a great view and space. Traveling with kids, the front desk advised me of the sleeper sofa in a very friendly way. A little after 9PM, when the... More 

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Cincinnati
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Today was the Cincinnati "Turkey Trot". A wonderful 10K through downtown Cincinnati. After the race, I met my daughter at the Westin Hotel atrium. The bathroom on the first floor was "temporarily closed". Odd, that the bathroom is closed every time there is an event in downtown. Since this bathroom is located in the atrium, shouldn't it be available to... More 

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Chapel Hill, North Carolina
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older hotel with an outdated design and is a little worn around the edges. However, don’t let that statement discourage you. They understand the shortcomings and make it clear that a renovation is on the horizon. More importantly, they more than compensate for the shortcomings of the facility with a very friendly, positive, and helpful staff. The... More 

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay with us. Yes, our renovation is fully underway and all guest staying after mid-February will experience our new look and feel. We look forward to your return visit and welcoming you back. Stay well. More 

South Fulton, Tennessee
Top Contributor
81 reviews 81 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a company function on Friday November 7th and decided to stay at the Westin to be closer to the venue. After the event we returned to the hotel around 10:00 PM and wanted to get coffee and dessert. The café in the hotel atrium was closed already so we decided to walk around and see if there was... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to provide us your feedback regarding your recent stay downtown. We sincerely apologize for the encounters you experienced with non-guests of the hotel and have taken measures to address within the property. Stay well. More 

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Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio
Hotel Style:
#4 Luxury Hotel in Cincinnati
#6 Romantic Hotel in Cincinnati
#11 Business Hotel in Cincinnati

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