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All 48 Cincinnati hotels

The Westin Cincinnati

4.0 of 5 Hotel   |   21 East 5th Street, Cincinnati, OH 45202 (Central Business District)
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Ranked #14 of 48 hotels in Cincinnati
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
travelrabbit2003 Boston, Massachusetts
  • Overview
  • Reviews (664)
  • Photos (83)
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  • Room tips (156)
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664 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Powell, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all, valet parking costs $28. Who will pay that? Well, my parents knew that parking in the garage was cheaper, but they chose to take valet parking. I would rather park 5 miles away for free and walk 5 miles than pay for valet parking. We walked in the hotel, it started out good, the lobby was excellent,... More

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Boston, Massachusetts
Top Contributor
67 reviews 67 reviews
65 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband comes a lot to Cincinnati for business and usually stays here at the Westin because of its central location. We came for a wedding in the city, and this was my first trip to Cincinnati. The location is very good. There was a food festival which happened to be right outside the hotel when we were staying there,... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is genuinely appreciated and we apologize that we fell short of providing a true Westin experience. We would love the opportunity to address your concerns directly and have the opportunity to earn your business on your upcoming fall travel plans. At your... More

Rochester Hills, Michigan
Top Contributor
59 reviews 59 reviews
59 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Our first time staying in downtown Cincinnati. We visit yearly for the ATP 1000 Tennis Tournament in Mason, so we decided to stay one overnight in downtown Cincinnati. The location of the Westin in great. Right across from Fountain Square and just a 10 minute walk to the riverfront. The hotel itself is average to good. It is an older... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay with us, and we sincerely appreciate the feedback. We will be starting a guest room and corridor renovation in November, with plans to be completed by the end of the 1st quarter. We look forward to welcoming you back when you attend the tennis tournament next... More

Chicago, Illinois
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel did not offer a great experience. The experience starts when you try to find parking. The garage is clumsy and hard to maneuver in and out of, let alone the cost. After finally making it to the front desk to check in the staff was rude and not too friendly. First impressions of the room and bathroom were... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

We appreciate you taking the time to complete a review on your experience with us. Our team sincerely apologize that your stay was less than great and would love the opportunity to address your concerns directly with you. At you convenience, please contact me at jeff.charlton@westin.com or our Front Office Manager at jamie.thompson@westin.com. Stay well. More

Charleston, West Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Start off with we stayed a year ago, so this is not a recent review. Our room was nice and located in the center of downtown and next to the music center. The only downfall to that is their can be a lot of noise and seemed to be a lot of intoxicated people. We went out for the weekend... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

We appreciate you taking the time to complete a review regarding your experience with us last year. Cincinnati is a fast changing location and we hope your travels bring you our way again soon to see the revitalization. Stay well. More

Mississippi
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We try to stay at the Westin when we travel to Cincinnati to see the Reds play ball. It is without a doubt the most comfortable hotel... A bit pricey but worth it for a Great night sleep and its local to the stadium.

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for posting a review regardin your recent stay with us at the Westin Cincinnati. During the off season of baseball, we will be undergoing a renovation of our guestrooms and corridors. We look forward to your feedback on our updated look and feel by the start of next season. Stay well. More

Dayton Ohio
Top Contributor
67 reviews 67 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a ok Westin. The staff was friendly (for the most part). Stayed there for 10 days for a convention. There are several places to eat nearby and a Starbucks on an opposite corner. The hotel could use some updates. The shower/tub in my room had a soft overlay on it that I did not care for. The hallway... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your stay with us. Your comments have been shared with key department managers and will be used as a learning tool for our associates. We appreciate your business and hope to have another opportunity to be of service to you. Stay well. More

Heidelberg, Germany
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived late on a Saturday night directly from the airport in March this year. It was very cold and ark outside and I was tired. My luggage was still somewhere between Germany and Cin. The hotel staff gave me a absolute great room, very quiet, very great views. They took care about my luggage and helped me to have... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your experience at the Westin Cincinnati from this past March. We understand the frustration of misplaced luggage during the travel process and our staff is pleased to know they were able to make your stay with us a relaxing part of your trip. We look forward to welcoming you... More

Mooresville, NC
Top Contributor
52 reviews 52 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent the night in this hotel on our way through town. My first statement is, if you are using a navigation system to get to the hotel, you will be directed to the "front" of the hotel which is not where you pull in for parking/check-in; that is off of Vine Street and is a narrow entrance. Once you've got... More

Was this review helpful? Yes 1
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post such a detailed review of your recent experience at the Westin Cincinnati and the wonderful "5-star" rating provided. We certainly hope your travels will bring you back our way again soon, and look forward to the opportunity to welcome you back. Stay well. More

Ohio
Top Contributor
50 reviews 50 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Every time we visit Cincinnati we stay in this hotel. The service is always friendly and helpful. The bar in the hotel is very nice and cozy. We also enjoy staying during Browns or Reds games because we usually run into some of the players for the visiting teams. It's also right next to Fountain Square, so the view is... More

Was this review helpful? Yes 1
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay at the Westin Cincinnait and the fantastic "5-star" rating. Our staff was thrilled to read your comments and know they helped to create a memorable experience and you had such a great experience in the Queen City. We look forward to welcoming you back in the... More

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Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

83 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Cincinnati #6 Romantic Hotel in Cincinnati #10 Business Hotel in Cincinnati #12 Family Hotel in Cincinnati
Hotel Class
Official Description (provided by the hotel)
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
Number of rooms
456

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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