We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Cincinnati

4.0 of 5 21 East 5th Street, Cincinnati, OH 45202
Hotel website
Hotel deals
Special Offer
Book Early and Save
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
The Westin Cincinnati
Professional photos View all
Browse nearby
The Westin Cincinnati
Write a Review

719 reviews from our community

Traveler rating
    294
    231
    119
    44
    31
See reviews for
115
178
50
261
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (719)
  • Mar-May only
    (186)
  • Jun-Aug only
    (178)
  • Sep-Nov only
    (197)
  • Dec-Feb only
    (158)
All months
Columbus, Ohio, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was all I would have expected. Valet was helpful, efficient and friendly. Front desk staff greeted us warmly and took care of everything efficiently. The room was well appointed and clean. I was a little nervous as we had kids on the verged of a tired breakdown and I was afraid noises, in a strange environment, would wake... More 

Was this review helpful? Yes 1
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post your feedback regarding your recent experience at the Westin Cincinnati. Our team genuinely appreciates hearing that their efforts help to create great guest memories. We look forward to the opportunity to welcome you back very soon. Stay well. More 

Chester, VA
Top Contributor
87 reviews 87 reviews
82 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 1 week ago

My family spent two nights at this hotel - stayed in a newly renovated corner room with King bed and pullout couch overlooking the skating rink. The room was very clean and the bed very comfortable. Even the cot was very comfortable - I found out that the cots have the same heavenly sleeper mattresses as the beds. I am... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay at the Westin Cincinnati and the great "5-star" rating. Our team is excited to receive your feedback and know that their efforts helped to create a memorable experience. We look forward to welcoming you back in the very near future. Stay well. More 

Columbus, Ohio
Top Contributor
66 reviews 66 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Cincinnati for an overnight stay, as a last minute get away. I booked this stay through a third party site at an unbelievable rate. Given the reduced rate, I expected a terrible view and an old room. However, I was pleasantly surprised when we were given a room on the 8th floor, that appeared to have been... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay at the Westin Cincinnati and the wonderful "5-star" rating. Our team was delighted to read you comments and know that you enjoyed what the city has to offer. We look forward to welcoming you back the next time your travels bring you to the Queen City.... More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was a deluxe king studio on the 13th floor. It was spacious and the bed was very comfortable and so were the pillows. The view was great as we had a view of fountain square and the ice skaters down below. The Christmas lights were still up in the lobby area and it added a nice cozy touch.... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay at the Westin Cincinnati. Our team is delighted you enjoyed your weekend getaway and hope you have the opportunity to do so again in the very near future, as we look forward to welcoming you back. Stay well. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin Cincinnati for a week in January while attending a conference. Although dated, the hotel was comfortable, clean and met my expectations. I contacted the GM on my first day because I was not offered an upgraded room at check in, which is the expectation of a platinum SPG member. The next day I was contacted... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post your feedback regarding your recent visit to the Westin Cincinnati. Our team is genuinely pleased to know their efforts helped to create a memorable experience for one of our most valued guests. We look forward to welcoming you back soon. Stay well. More 

Anniston, Alabama
Top Contributor
86 reviews 86 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff is amazing and even with the hotel doing renovations they manage to keep the noise down. My only complaint is the lack of water pressure - it is a common Westin issue, who wants a rainforest shower but other than that it is close to everything.

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at the Westin Cincinnati. Our staff was thrilled to read your comments and know their efforts create memorable experiences and build loyalty. Please let us know when you will be returning so we may welcome you back personally. Stay well. More 

Houston, Texas, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came into town for a convention (I attend alot of these a year) and I enjoyed my stay. The room was nice and the staff was pleasant. The hotel is very close to the Convention Center which makes is easy to travel to off-site meetings. Breakfast is good (not complimentary...but it generally isn't for full service hotels and the... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review about your recent stay at the Westin Cincinnati. We genuinely appreciate your feedback and share with our teams to ensure we are continuously improving. We hope to have you back in the near future when your travels bring you back to Cincinnati. Stay well. More 

Raleigh, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was so excited to stay at the Westin Cincinnati. Christmas with a room overlooking Fountain Square, including the big skating rink they set up during the holidays. The Hotel has some great plusses, and some not so great minuses. On the plus side, the front desk staff is outstanding. Neka and Jordan were gracious hosts, and took care of... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to provide us your feedback on your recent stay. We sincerely apologize for the unpleasant encounter you experienced and we can assure you we have addressed this concern with our teams. We look forward to welcoming you back the next time your travels bring you into the Queen City. Stay well. More 

Chicago
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel with all the services and very well located. The Contemporary Art museum is just a few steps and many nice restaurants. It very safe and you can do everything because everything is near by. Excellent drinks at the bar.

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay at the Westin Cincinnati and the excellent "5-star" rating. We are almost half way through our renovation, so we hope to have you back soon and experience our new look and feel. Stay well. More 

Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 21, 2014

I have stayed in many Cincinnati hotels throughout the past 25 years for sports events to college visits and family. Things do change in Cincinnati although the Westin downtown seems to stay the same which I consider to be a good thing. From check in to sleep to checkout the cincy westin does pretty good. Great location downtown. In room... More 

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay with us and your history with the Westin Cincinnati. We truly value your business and appreciate your continued loyalty when your travels bring you to the Queen City. We hope you will be back soon and enjoy our new look and feel with our renovation transformation.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Cincinnati? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Priceline, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your The Westin Cincinnati reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio
Hotel Style:
#3 Luxury Hotel in Cincinnati
#6 Romantic Hotel in Cincinnati
#11 Business Hotel in Cincinnati

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Pool/beach area (2)
Viewed
Room/suite (34)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (9)
Viewed
View from room (15)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay