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All 48 Cincinnati hotels

The Westin Cincinnati

4.0 of 5 Hotel   |   21 East 5th Street, Cincinnati, OH 45202 (Central Business District)
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Ranked #14 of 48 Hotels in Cincinnati
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Adabelle E Atlanta, Georgia, United States
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685 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia, United States
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Traveled for business and stayed here. The westin is in a perfect location downtown. Close to all the shops and restaurants! The room was very clean and the bed was very comfortable! There was also a dunkin donuts at the bottom level of the hotel. I was very satisfied with my experience!

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Burlington, Ontario
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed while attending a concert at the Aronoff Centre. Within a short walking distance to everything, quality restaurants, Paul Brown Stadium, Fountain Square (which had a fashion show and a rock/blues concert on our Friday night and apparently has events throughout the year) and a skywalk to neighbouring buildings and shopping mall. Across from the hotel are horse and... More

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Hickory, North Carolina
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night with my son for Bengals game. Great lobby and right in middle of city next to Fountain Square. Added bonus that Carolina Panthers stayed in hotel and we got to watch them get on buses to go to game with police escort. This hotel is easy walking distance to both the baseball and football stadium. Room and... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay at the Westin Cincinnati. We are delighted that you had such a great experience not only at the hotel, but with all the city has to offer. We look forward to welcoming you back when you attend your next event. Stay well. More

Fort Wayne, Indiana
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a lovely, well-cared for hotel right in the heart of Cincinnati. The location was great, as were the rooms. Very large and spacious, and well maintained. Spotless. We were traveling with an infant and had plenty of room for her pack & play. The windows block much of the sound from the street below, at least on the... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at the Westin Cincinnati and the great '5-star' rating. Our team is thrilled you and your family had such a wonderful experience, and we appreciate the feedback regarding parking. We look forward to welcoming you back in the very near future. Stay well. More

1 review
2 of 5 stars Reviewed 1 week ago

For the price that I paid to stay here, no complimentary Wi-Fi? Absolutely ridiculous in 2014. The walls are very thin and the weekend we stayed, we were awaken all night long by men fighting in the hallway. This should've been taken care of immediately. Quite frankly, I did not feel safe. I, myself, had to go out into the... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay with us, and sincerely apologize for the disturbance you encountered by another guest of the hotel. We would appreciate the opportunity to address your concerns directly and ask that you contact Jamie, our Front Office Manager, as Jamie.thompson@westin.com at your convenience. We look forward to hearing... More

Indianapolis
Top Contributor
79 reviews 79 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second stay within a few months at the Westin and it just seems to get better. Checking in at the front desk was a breeze even though the hotel was sold out for the weekend and very busy. The agent at the front desk, Jaime (sp) was helpful, polite and did his best to make some slight... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay at the Westin Cincinnati. Our team is delighted to receive your comments and know they helped to create a memorable experience. We look forward to welcoming you back again soon. Stay well. More

beverly hills,mi
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel should be a lot more than it was, for the $200/night we paid. Why do these big name big city hotels charge for what budget hotels give for free? Expect to pay extra for wireless access in the room, breakfast, etc. Valet parking is exhorbitant - drive right by and park underground for lots less. The only problem... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to provide us your feedback on your recent experience. We will begin our guestroom renovations this coming November and expect to be completed by the end of March. We hope you will take the opportunity to enjoy our new look and feel. Stay well. More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was so friendly.. Probably the friendliest staff at a hotel I've ever stayed. Getting an automatic upgrade for being an SPG member was a nice touch. After checking out we forgot a baseball in our room so they gave us keys to go back into the room and get it. The only downside to the stay was that... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the Westin Cincinnati and the fantastic comments you provided about our amazing staff. They were delighted to receive your feedback and know their efforts help create memorable experiences. We sincerely apologize for the defect you encountered with the bedding, and have reviewed with our team... More

Denver, Colorado
Top Contributor
107 reviews 107 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location is walkable to Reds Baseball, Bengals Football, restaurants, underground railroad museum and downtown businesses. Spacious rooms with large enough desk to really get work done. Small in wall safe. In room refrigerator. Valet and self parking entrances are on Vine not 5th. Front desk is on second floor.

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay at the Westin Cincinnati. We are delighted you enjoyed our hotel and its surroundings with so much to do and explore. We look forward to welcoming you back soon when your adventures bring you to the Queen City. Stay well. More

Top Contributor
102 reviews 102 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was very dissappointed. First the cleaning management is, in my opinion, poor: they asked me if I wanted my room cleaned ( and if not I would have a voucher for breakfast). I thought that a hotel that cost so much ( I paid 170$/night) should always clean the room! And, despite having requested the clean option, the room... More

Was this review helpful? Yes 1
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to let us know about your experience here at the Westin Cincinnati. We appreciate the open and candid feedback, and hope to have the opportunity to be of service to you again. Stay well. More

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Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

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