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The Westin Cincinnati

4.0 of 5
21 East 5th Street, Cincinnati, OH 45202 (Central Business District)
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The Westin Cincinnati
Ranked #8 of 63 hotels in Cincinnati
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461 reviews from our community

Traveler rating
    188
    143
    76
    31
    23
See reviews for
Families
68
 
Couples
108
 
Solo
43
 
Business
179
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed May 20, 2013 NEW via mobile

Meike and Julie always make me feel welcome. They're caring, considerate and others can learn from their hospitality. It's always a pleasure to come here!! A great place to make a home away from home. I reco this hotel to anyone in cincy it's no gimmicks genuine goodness.

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ohio
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 14, 2013

Therooms are very roomy and the beds are so soft. We also liked the shampoo and conditioner in bath room. The only complaint was the pool was not working. We would return bacck to the same hotel in future.

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See 3 more reviews by svitte for Cincinnati
fairborn, oh
1 review
1 of 5 stars Reviewed May 10, 2013

Before I checked in, would not help me find a restroom (which I desperately needed). After I checked in, the same policies that kept me from finding the relief that I needed, but were supposed to protect me from non-guests, sill allowed me to be trapped on an elevator with three non-guests who made me fear for my safety. Too... More

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Dejuan A, Manager at The Westin Cincinnati, responded to this review
May 14, 2013

Dear J H, We are dismayed to learn of your negative experience here at the Westin Cincinnati. Your feedback is very much appreciated and will certainly be used to help us improve our customer service moving forward. We sincerely hope to have the opportunity to welcome you back. Be well. More

Rock Creek, OH
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 6, 2013

This hotel was very average, security was sufficient, the rooms were not luxurious, the linens were nice, the shower was wonderful. The pool was smalI, but clean. I liked the top floor location of the pool. I probably would not stay again, as I was not very impressed with the hotel rooms overall.

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See 2 more reviews by RCfam for Cincinnati
Wilmington, North Carolina, United States
1 review
5 of 5 stars Reviewed April 29, 2013

My husband and I stayed at the Westin Cincinnati a few weeks ago, on a househunting trip in town (we are moving and had previously never been to the city). I booked due the great rate, but it turned out to be the perfect location. We were placed on the SPG floor (I have about 2 SPG points total, so... More

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Philadelphia
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 28, 2013

I spent a Saturday night in Cincinnati, and thanks to a nice AAA rate I was able to stay at the Westin. The hotel is right downtown, with easy access to most everything. The valet parking was easy and the valet noticed that we had left a cell phone in the car and had it at the podium when I... More

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Fort Worth, Texas
Top Contributor
124 reviews 124 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 28, 2013

I have always been lucky with Westin hotels, and this stay was no exception. The staff was very friendly and helpful, especially the valet staff. The hotel is situated on Fountain Square which has several restaurants and department stores for you to visit. The hotel is only four blocks from Paul Ryan Stadium and The Great American Ballpark. The pool,... More

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See 9 more reviews by Seiderjps for Cincinnati
Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 28, 2013

There is not enough I can say about the high level of service I have received at the Westin Cincinnati. From the doormen to the front desk to the housekeeping and engineering staff, I am always welcomed with consistent smiles and a can-do attitude which is unparalleled in Cincinnati. I've been coming to Cincinnati for years, and the Westin is... More

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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2013

Business travelers know the value of good service, yet we struggle to often find it. Look no further than Ms. Vos. With a courteous smile, she turned my printing dilemma (Kinkos closed and the hotel only offering b/w printing) into "done".

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Redwood City, California
Top Contributor
73 reviews 73 reviews
3 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 22, 2013

The staff was very helpful at the Westin, making some adjustments to our schedule which took some time to work out, but helped us out greatly in the end. The place is surrounded by 5 star restaurants within two blocks in every direction. Other attractions in Cincinnati can be easily accessed by car or taxi. The only drawback for us... More

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See 8 more reviews by paneb for Cincinnati
 
 
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Hotel Summarization (Beta)

What travelers say

  • Fountain square(55)
  • Great location(17)
  • Room service(16)
  • Very nice(15)
  • Parking garage(6)
  • First floor(6)

Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Cincinnati
#9 Business Hotels in Cincinnati
#11 Family Hotels in Cincinnati
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
The Westin Cincinnati Hotel
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

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The Westin Cincinnati
Enter dates & see best prices*
Enter dates 1 night 2 nights
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