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All 48 Cincinnati hotels

The Westin Cincinnati

4.0 of 5 Hotel   |   21 East 5th Street, Cincinnati, OH 45202 (Central Business District)
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Ranked #14 of 48 Hotels in Cincinnati
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Rod_Houston Houston, Texas
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671 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Houston, Texas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent one comfortable night at the Westin in downtown Cincinnati. Since my stay was brief I don't have a ton of comments. What I do know is the hotel is conveniently located in the heart of downtown Cincinnati. I did order room service the one night I was there and was pleased with the experience. Good food and quick service.... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Spent a great night at the Westin Cincinnati, very clean! The location is perfect. You are close to both stadiums and to night life. The pool and hot tub offer great views and are open late. The staff was very friendly and helpful. I left an item in the room didn't realize it until I was home. I spoke with... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay at the Westin Cincinnati and the fantastic "5-star" rating. Our team is thrilled to read about your experience and your item was able to be retrieved quickly. Please let us know when you will staying with us again so we may have the opportunity to welcome... More

Edison, New Jersey
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I came to Cincinnati for a friend's wedding and found this hotel to be centrally located in the downtown area. It's large with a lower level atrium with a restaurant and Starbucks. The room is large and clean. I was allowed to check in a few hours early. The only negative is they charge for WiFi.

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay at the Westin Cincinnati. We are delighted to know how much you enjoyed your trip to the Queen City and hope the wedding festivities were memorable. We look forward to welcoming you back when your travels bring you back in the near future. Stay well. More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The highlight of our stay was definitely the staff. Everyone was very welcoming. Valet guys were very nice, very polite and helpful. Check in was fantastic—the young woman checking us in was extremely courteous and helpful, she was able to answer all of our questions with a smile. The staff at the restaurant and bar—also great. So, well done on... More

Was this review helpful? Yes 1
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay at the Westin Cincinnati and the wonderful comments regarding our terrific staff. We are very excited about our upcoming guest room and corridor renovations which will begin in November this year and be completed by the first part of April. We hope to welcome you back... More

Saint Augustine Beach, Florida
Top Contributor
105 reviews 105 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here a few weeks ago for a business trip. it was my first trip to cinncy and I stayed at this Westin because it was in the heart of everything. The hotel was good, had a convention feel…which depending on your take can be good or bad. I was only in for one night, but it was clean... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay at the Westin Cincinnati. Our team is delighted to read your comments and know how much you enjoyed our hotel and our fantastic location. Please let us know the next time your travels bring you to the Queen City so we may welcome you back personally.... More

Toronto
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here are the good points. The hotel looks nice from the outside; it is well situated; and check-in was a breeze. Here are the negatives. The hotel, on the inside, is tired and old. The room looked like it was in desperate need of a makeover. The beds were quite uncomfortable and the mattresses were soft. The carpet in the... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us, and sincerely apologize your experience was less than renewing. We will begin a fantastic guest room and corridor renovation in mid-November and expect to be completed by the end of March. We hope to have the opportunity to serve you as our guest during... More

Birmingham, Alabama
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for a couple of Reds games and looked at quite a few places to stay. We settle on the Westin after finding a pretty good deal on the room via cincinnatiusa.com. Still a bit expensive but it turned out to be perfect for us. Located just across from Fountain Square we were in the heart of... More

Was this review helpful? Yes 1
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review about your recent stay at the Westin Cincinnati and the great "5-star" rating. Our team is delighted you enjoyed the local specialties the Queen City has to offer just outside our doorsteps. We look forward to welcoming you back in the very near future. Stay well. More

Powell, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First of all, valet parking costs $28. Who will pay that? Well, my parents knew that parking in the garage was cheaper, but they chose to take valet parking. I would rather park 5 miles away for free and walk 5 miles than pay for valet parking. We walked in the hotel, it started out good, the lobby was excellent,... More

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
67 reviews 67 reviews
65 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband comes a lot to Cincinnati for business and usually stays here at the Westin because of its central location. We came for a wedding in the city, and this was my first trip to Cincinnati. The location is very good. There was a food festival which happened to be right outside the hotel when we were staying there,... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is genuinely appreciated and we apologize that we fell short of providing a true Westin experience. We would love the opportunity to address your concerns directly and have the opportunity to earn your business on your upcoming fall travel plans. At your... More

Rochester Hills, Michigan
Top Contributor
59 reviews 59 reviews
59 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our first time staying in downtown Cincinnati. We visit yearly for the ATP 1000 Tennis Tournament in Mason, so we decided to stay one overnight in downtown Cincinnati. The location of the Westin in great. Right across from Fountain Square and just a 10 minute walk to the riverfront. The hotel itself is average to good. It is an older... More

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review on your recent stay with us, and we sincerely appreciate the feedback. We will be starting a guest room and corridor renovation in November, with plans to be completed by the end of the 1st quarter. We look forward to welcoming you back when you attend the tennis tournament next... More

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Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

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