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All 48 Cincinnati hotels

The Westin Cincinnati

4.0 of 5 Hotel   |   21 East 5th Street, Cincinnati, OH 45202 (Central Business District)
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Ranked #10 of 48 hotels in Cincinnati
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Trip11085 Wildwood, Missouri
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615 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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English first
Wildwood, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great staff. Great location. I left my charger in room. And staff was really great at getting it back to me. I have stayed in other hotels and had horrible experience with staff. But this one deserves a thumbs up. Housekeeping staffs were really great.

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jcharlton, Manager at The Westin Cincinnati, responded to this review

We appreciate you taking the time to post a review regarding the Westin Cincinnati and the fantastic "5-Star" rating. Our team is delighted to hear that their commitment to providing great service generates a memorable experience. Please let us know when your travels bring you back to Cincinnati. Stay well. More

Morehead, Kentucky, USA
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I come here for quick getaway weekends, we have never been disappointed. This Westin is easy to get to, plenty of restaurants and shopping within walking distance. Quick note: They sometimes offer $99.00 per night rooms. Thanks GW

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review regarding you experiences with the Westin Cincinnati. We truly appreciate you choosing us as your destination preference when staying in the Queen City. We look forward to welcoming you back in the very near future. Stay well. More

Top Contributor
55 reviews 55 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have stayed here two separate times and both stays have been wonderful! It's within walking distance to the great American ballpark as well as all other nearby attractions. It's a super nice hotel. Super clean. Bar/lounge is great for relaxing before a game. We sat next to the huge windows and viewed the "city". Beds are... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review about your recent stay at the Westin Cincinnati and the wonderful "5-Star" rating. Our team genuinely appreciates your feedback and prides themselves on providing top-notch service. We look forward to welcoming you back soon. Stay well. More

Bloomington, IL
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were here for my wife's organizations planning of an event held at your hotel in the future. Your rooms are spacious and modern. The fountain view from the room was also nice. I like the card security for the elevators. It's nice to swipe the card instead of inserting it in a slot. The valet service was prompt,courteous and... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to provide your experience about your recent stay at the Westin Cincinnati. Our team is genuinely delighted to receive you feedback and looks forward to welcoming you back. Greater's Ice Cream is wonderful. Stay well. More

Atlanta, Georgia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed for business and found the rooms spacious, the wifi seamless, and the service terrific. Overall, it is a bit dated but so is Cincinnati, I would stay here again and again. Great location also near Fountain Square.

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review about your stay experiences at the Westin Cincinnati. We genuinely appreciate you choosing us as your home away from home when your travels bring you to Cincinnati. We will begin our guest rooms and corridors renovation in November and will have a model room to see by the end on... More

Geneva
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located in downtown Cincinatti a practical business hotel with big and quiet rooms, small gym with treatmills and x-trainers, coffee shops and many resturant options around in walking distance. Parking is in the basement and the highway access is within few minutes away. Fast and caring service,

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at the Westin Cincinnati. We genuinely appreciate all of the kind feedback you provided, especially about our team. We hope your travels bring you back our way again soon. Stay well. More

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Cinci for a friend's wedding and we stayed at the Westin. It's located right downtown which made it easy to access bars and restaurants without needing to drive and find parking. The workout facilities were adequate and our room was clean. I can't complain. :)

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to post a review about your recent experience at the Westin Cincinnati. Your feedback is appreciated and we hope your travels bring you back to Cincinnati in the near future and we have the opportunity to welcome you back. Stay well. More

Northern, Kentucky, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a nice overnight stay with my three young daughters. Check in was a breeze and the staff was wonderful. We were upgraded to a fountain view for no extra charge. Given a map and list of restaurants in the area. Room was clean but not spot-less like some would expect. Coffee maker and mini fridge included. Bed linens were... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at the Westin Cincinnati. We genuinely appreciate the feedback so that we may acknowledge our chekc-in staff and address our areas of opportunity. Please let us know when you will be returning for another visit as we would like to welcome you personally. Stay well. More

Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights (at least I was supposed to). I was told when I made the reservation that the renovations were done. Not the case. Escalators were not working, and elevator does not work without a key card, so guests were walking up and down the escalators WITH all of their luggage. Checked in, my room was... More

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jcharlton, Manager at The Westin Cincinnati, responded to this review

We appreciate you taking the time to share your feedback about your recent stay. Our Front Office Manager, Jamie, will reach out to you directly to review and address the concerns you have noted, and please let us know any additional assistance we can provide. Stay well. More

Romeoville, Illinois
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I traveled to this hotel for business in March 2014. Unfortunately my check in process wasn't quite as great as some of the other reviews on here. I wasn't given instructions on the internet, and info about nearby restaurants or much of anything else. This isn't the biggest deal, but once I spoke with others, I realized I was missing... More

Was this review helpful? Yes
jcharlton, Manager at The Westin Cincinnati, responded to this review

Thank you for taking the time to complete a review on your recent stay at the Westin Cincinnati. We sincerely apologize that your expereince with a member of our Front Desk team was less than engaging. Our Banquet and Culinary teams are delighted to receive your feeback regarding the satisfaction with our menus and service. We hope that we will... More

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Additional Information about The Westin Cincinnati

Also Known As:
The Westin Cincinnati Hotel
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio
Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cincinnati
#4 Romantic Hotel in Cincinnati
#8 Family Hotel in Cincinnati
#11 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
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