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The Westin Cincinnati

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21 East 5th Street, Cincinnati, OH 45202
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1 room 1 adult
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The Westin Cincinnati
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885 Reviews from our TripAdvisor Community

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New York, NY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a 4 star hotel with 1 star dining. Frankly calling a 4 star hotel after messing up such a major issue is generous. The dining area makes the food court of a mall look like an improvement. I eat cereal for breakfast (setting the bar pretty low here) and so for me i go to their food area... More 

Helpful?
Thank zeroplustick
London, United Kingdom
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here a great deal a few years ago. Returned recently and it retains in good rating for quality. Small pool on top floor, but usually quiet. Hotel has restaurant and is located centrally in Cincinnati for additional choice.

Helpful?
Thank teddyvisiting
Sao Bento Do Sul, SC
Level Contributor
124 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is very good. Close to the good restaurants and walking distance to Paul Brown Stadium. All people were nice and the rooms were good to. The hotel overall is OK, as we expected. Beds were really good and room very clean. When going back to Cincinnati that is the place I will go. There is a nice pool... More 

Helpful?
Thank RafaelGarcia1975
Mike S, Manager at The Westin Cincinnati, responded to this review

RafaelGarcia1975, Thank you for the nice review about our hotel and we were thrilled to hear you enjoyed your stay with us. We hope you get to come back soon to visit and if there is anything I can do to help make your next visit even more enjoyable please let me know. Be Well, Mike Skaggs Director of Rooms... More 

Dyer, Indiana
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Fantastic hotel and location! Loved the pedway that connects the hotels. So you stay inside and warm! Went across the river to Kentucky! So neat! Tried new restaurants too! Pool and hot tub on 17th floor looks lovely!!

Helpful?
3 Thank Kimiam7790
Mike S, Manager at The Westin Cincinnati, responded to this review

Kimiam7790, Thank you for the kind 5 star rating!! We were delighted to hear that you enjoyed your stay and were able to check out some of our city during your visit. We look forward to having you back as our guest and if there is anything I can do to help make your stay even more enjoyable please let... More 

Chicago, IL
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed staying at this hotel. We wanted a place downtown that would allow us to get to the airport quickly the next day. The Westin fit the bill. Check-in was easy, the room was clean, everything was up to date and the hotel seems to be in a great location. The first floor had a beautiful Christmas tree and... More 

Helpful?
Thank TCRL10
Mike S, Manager at The Westin Cincinnati, responded to this review

TCRL10, Thank you for taking the time to provide us with feedback on your most recent stay. Feedback is very important and we value it when provided. I was happy to hear you enjoyed your stay and the room met your expectations. However I'm disappointed that our valet service failed to provide the type of service you have come to... More 

Pittsburgh, Pennsylvania, USA
Level Contributor
104 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed the weekend for the bengals / steelers game and we couldn't have asked for a better stay. Our room was clean, spacious and the beds were probably one of the most comfortable we have ever had in a hotel. The complimentary waters in the room were clutch too. Perfect location and within walking distance to the stadium as well... More 

Helpful?
Thank Alis0n401
Mike S, Manager at The Westin Cincinnati, responded to this review

Alis0n401, Thank you for taking the time to provide us with a 5 star rating!!! Your feedback is very important to us. I've shared your comments with our team and housekeeping was excited to hear you enjoyed the room. Please let us know if you need any help for your next visit to make your stay even more enjoyable, we... More 

West Chester, Ohio
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed on New Years Eve (twice now) ---it was a beautiful hotel with a great location to Fountain Square and restaurants! The adults and kids all loved the pool and hot tub! This hotel made for a great night away from home! We will definitely come back!!!!

Helpful?
Thank Tina J
Mike S, Manager at The Westin Cincinnati, responded to this review

Tina J, Thank you for providing a wonderful review of our hotel. Our entire team was delighted to hear you and your family enjoyed your stay. We look forward to your return and if you need help with anything to make your stay even more enjoyable please let me know. Be Well, Mike Skaggs Director of Rooms mike.skaggs@westin.com More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for Bengals game. Was great location as its only about a 5 minute walk to stadium. Make sure to ask for a view. My son asked at check in, which was great. LaShonda at the front desk accommodated is right away. Ice skating at fountain square across the street was fun for the kids; however, it is very crowded.... More 

Helpful?
Thank Tara B
Mike S, Manager at The Westin Cincinnati, responded to this review

Tara B, Thank you for the review regarding your recent visit. We were happy you enjoyed your view and will be sure to acknowledge Lashonda for going the extra step to ensure you were able to get your request. Our team will be awaiting your next trip and look forward to being your hotel of choice. Please let me know... More 

Dayton, Ohio
2 reviews
5 of 5 stars Reviewed 4 weeks ago

At every interaction with the staff, I was greeted by a warm, genuine smile. Felt like a true guest and not just another customer. Room was impeccably clean. In my opinion, there isn't a better place to stay in the whole of Cincinnati, or over the river in Kentucky. You'll be glad you stayed here.

Helpful?
Thank DCASNC
Mike S, Manager at The Westin Cincinnati, responded to this review

DCASNC, Thank you for the kind 5 star rating!!! We are delighted to hear you enjoyed your stay and that we are your hotel of choice when your travels bring you to Cincinnati. We look forward to your next visit, please let me know if there is anything I can do to help make it even more enjoyable. Be Well,... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

Enjoyed our time at the Westin. Decorated nicely for Christmas and within walking to distance to lots of entertainment as its right across from Fountain Square. Made good use of heated pool with family and overall a pleasant stay. Glad we got a reduced rate though, as if I had to pay $200+ I don't know if I'd have felt... More 

Helpful?
Thank Bugbiter
Mike S, Manager at The Westin Cincinnati, responded to this review

Bugbiter, thank you for the 4 star rating and staying with us during the holidays. I'm happy to hear you enjoyed your stay and was able to get use of our pool. We look forward to having you as our guest again in the future. Please let me know if there is anything we can do to help make your... More 

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