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Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville

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11440 Chester Road, Cincinnati, OH 45246 (Formerly The Hamilton Hotel)
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Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
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Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
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115 Reviews from our TripAdvisor Community

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    28
    35
    27
    17
    8
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44
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33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
See the most recent reviews
ohio
Top Contributor
145 reviews 145 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 26, 2015

I couldn't tell if this was new, or a remodeled something else, but the appearance walking in was very nice. The room kind of small, but did have desk to work from, and the bed was very comfortable. There was an indoor pool and small exercise room. There was also a very nice breakfast room with a good variety of... More 

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Boston, Massachusetts
Contributor
19 reviews 19 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 23, 2014

This hotel isn't just "convenient to the highway," it sounds like it is ON the highway. Although we had three separate rooms, my colleagues and I all commented on the constant sound of the trucks roaring down the highway. And each of us was awakened repeatedly by the sound of the HVAC fan cycling on every few minutes through the... More 

Was this review helpful? Yes 4
Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Dear Bob, I am so sorry about the highway noise. We are looking into avenues to help with that. I am thrilled that you found our staff so friendly and helpful. We definitely try to give anyone who prefers a room further from the highway what they want. Just let us know at check in and if they are available... More 

2 reviews
5 of 5 stars Reviewed November 11, 2014

The Front Desk staff was terrific, very helpful and knowledgeable about the area. My room was very pleasant and quiet. The location is very convenient to the Macy's offices on E. Kemper Rd., (less than 1 mile away). The complimentary breakfast was very nice. There is a good Italian restaurant diagonally across the street, perfect for lunch or dinner. I... More 

Was this review helpful? Yes
Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Jeanne, Thank you so much for the raving review. It really encourages us to keep up the good work! I will share this with the staff so they can continue to give the service you love!! Respectfully, Patsy Bolden Operations Manager More 

Franklin, Indiana
Top Contributor
93 reviews 93 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 9, 2014

Very nice Fairfield, very convenient for our needs. We checked in on a Saturday evening by a very pleasant young man, Mark (I believe). But when we got to our room, it had not been cleaned - sheets were piled on the bed. We called down to the desk and within minutes, Mark met us in the hallway and upgraded... More 

Was this review helpful? Yes 1
Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Bixie10, Thank you so much for taking the time to let us know how we are doing. While it looks like someone dropped the ball that day with the room not being ready, I am so glad that our Front Desk Associate fixed it for you immediately. We hope you will choose us again to stay with the next time... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

The Front Desk Staff and Sales team were very cordial, helpful and accommodating to ensure our time at the Hotel went smooth and without an issue. They went above and beyond in their efforts. Thank you to the Hotel team.

Was this review helpful? Yes 1
Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Dear RS, Thank you so much for taking the time to let us know we did a good job. I will pass this on to the rest of the staff so that they can be encouraged to know their effort to make your stay enjoyable was acknowledged. We look forward to having you back at our facility the next time... More 

Columbus, Ohio
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

I arrived on Thursday, the 17th of October for a Conference across the street at the Sharonville Convention Center. We were greeted when we came through the door and noticed the lobby was clean and welcoming. I explained that I had a reservation and was then asked if I had a floor preference (I've never been asked this question before).... More 

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Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Jeff, Thank you so much for taking the time to critique us on your last stay. We are glad that our staff made you feel so welcome and we will definitely look into the incorrect signage in the room and see if the air conditioner can be arranged to blow up instead of directly at the bed. We do try... More 

Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 28, 2014

The hotel is nice enough for a Fairfield. The configuration is a little strange with winding hallways to find the elevator at the middle of the building. The lobby is on one end. The breakfast was as expected - powdered eggs, meat, and toast, with that horrible reconstituted juice machine. My big complaint was the noise. My room was on... More 

Was this review helpful? Yes 5
Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Cincinnati North/Sharonville with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am sorry to learn that we fell short of your expectations. I would like to take this time to... More 

East Liverpool, Ohio, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 5, 2014

When i arrived I discovered that I needed a different type of room than the one I had booked. Despite the fact that the W&S Tennis Tournament was being held that week and rooms were in short supply, the manager, Joyce J., did everything in her power to ensure my needs were met. She really expended every effort and I... More 

Was this review helpful? Yes
Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

BAVI2014, We really appreciate you taking the time to let us know how your stay was. We like to hear about what we are doing right as well as where we can improve. I will be sure and let Joyce know how you feel and we hope you will call us and let us serve you again the next time... More 

Columbus, Ohio
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 11, 2014

Great hotel. Check in was super easy and the staff was awesome and very welcoming and accomodating. Room was clean very nice quite and comfortable. I was sort of worried from the other reviews on what to expect with the freeway but we didn't seem to notice it at all. Breakfast was nice. It was a great stay and would... More 

Was this review helpful? Yes
Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Thanks so much for taking the time to let us know we are doing a good job! We appreciate the feedback whether good or bad so we can improve anything that needs to be improved and congratulate the workers when they are told they are doing something right! We hope you will stay with us when you are in the... More 

Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2014

Used marriott points for this stay so don't know what the normal rate is but hotel was very clean and the staff was friendly. Breakfast is pretty typical of Fairfield Inns I have stayed at previously. Not great, but wasn't needing anything elaborate. Entire hotel seems to have been renovated with care. Carpet is clean throughout and walls are freshly... More 

Was this review helpful? Yes
Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Thank you so much for taking the time to let us know that you enjoyed your stay. We are glad to see that our hard work is paying off. We have renovated recently and have almost all new staff. So we are trying hard to get them all up to speed to be able to give the quality of service... More 

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