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Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville

3.0 of 5 11440 Chester Road, Cincinnati, OH 45246 (Formerly The Hamilton Hotel)
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Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
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Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville
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99 reviews from our community

Traveler rating
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    8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I arrived on Thursday, the 17th of October for a Conference across the street at the Sharonville Convention Center. We were greeted when we came through the door and noticed the lobby was clean and welcoming. I explained that I had a reservation and was then asked if I had a floor preference (I've never been asked this question before).... More

Was this review helpful? Yes
Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Jeff, Thank you so much for taking the time to critique us on your last stay. We are glad that our staff made you feel so welcome and we will definitely look into the incorrect signage in the room and see if the air conditioner can be arranged to blow up instead of directly at the bed. We do try... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is nice enough for a Fairfield. The configuration is a little strange with winding hallways to find the elevator at the middle of the building. The lobby is on one end. The breakfast was as expected - powdered eggs, meat, and toast, with that horrible reconstituted juice machine. My big complaint was the noise. My room was on... More

Was this review helpful? Yes 5
Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Cincinnati North/Sharonville with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am sorry to learn that we fell short of your expectations. I would like to take this time to... More

East Liverpool, Ohio, United States
2 reviews
4 of 5 stars Reviewed September 5, 2014

When i arrived I discovered that I needed a different type of room than the one I had booked. Despite the fact that the W&S Tennis Tournament was being held that week and rooms were in short supply, the manager, Joyce J., did everything in her power to ensure my needs were met. She really expended every effort and I... More

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Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

BAVI2014, We really appreciate you taking the time to let us know how your stay was. We like to hear about what we are doing right as well as where we can improve. I will be sure and let Joyce know how you feel and we hope you will call us and let us serve you again the next time... More

Columbus, Ohio
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 11, 2014

Great hotel. Check in was super easy and the staff was awesome and very welcoming and accomodating. Room was clean very nice quite and comfortable. I was sort of worried from the other reviews on what to expect with the freeway but we didn't seem to notice it at all. Breakfast was nice. It was a great stay and would... More

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Patsi B, Front Office Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Thanks so much for taking the time to let us know we are doing a good job! We appreciate the feedback whether good or bad so we can improve anything that needs to be improved and congratulate the workers when they are told they are doing something right! We hope you will stay with us when you are in the... More

Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2014

Used marriott points for this stay so don't know what the normal rate is but hotel was very clean and the staff was friendly. Breakfast is pretty typical of Fairfield Inns I have stayed at previously. Not great, but wasn't needing anything elaborate. Entire hotel seems to have been renovated with care. Carpet is clean throughout and walls are freshly... More

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Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Thank you so much for taking the time to let us know that you enjoyed your stay. We are glad to see that our hard work is paying off. We have renovated recently and have almost all new staff. So we are trying hard to get them all up to speed to be able to give the quality of service... More

Gary, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

I found this hotel to be really great. I reserved a king suite. The decor was really beautiful. The shower head was wonderful. the room was very comfortable, very clean. The breakfast was very good, hot and cold items. the staff was very cordial and very helpful when I asked questions. There was a swimming pool and a fitness room.... More

Was this review helpful? Yes
Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Thank you so much for taking the time to let us know how we are doing. So many only let us know about our mistakes, so we are really glad to hear when we are doing it right! We hope you will choose us again the next time you are in town. P. Bolden patsi.bolden@marriott.com Operations Coordinator More

Toulouse, France
Top Contributor
74 reviews 74 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 21, 2014

I had a stay here for 6 nights in July 2014 with quite a large group of colleagues. Firstly, it's a $100-ish hotel, so you kind of know what to expect. The rooms are so-so and previous guests experience of having towels that are somewhat stained was also my experience. But the bed, the room and the bathroom were all... More

Was this review helpful? Yes 14
Patsi B, Manager at Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville, responded to this review

Daniel, I am so sorry we didn't meet your expectations in all areas. I am glad you had a good check in but I see other areas were not up to Marriott standards during your stay. Honestly 2/3rds of our staff are brand new and it has shown in some areas we wished it wouldn't . If you are in... More

London, Ont
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 5, 2014

Short drive off I75 – smooth check in – check out, assigned a bright, clean king (bed) room on an upper floor as requested at an excellent rate. Spotless bathroom and bright paint colours on the walls (a nice change from beige and taupe). Complimentary internet and parking and an excellent complimentary breakfast with lots of choice (eggs, sausage, cereal,... More

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed June 6, 2014

I am a gold member of Marriott rewards program, so I frequent Marriott hotels. Booked a night for my daughter who was on her way to nashville using my points. When she arrived at 11 30pm. the room assigned to her was trashed, previous people had smoked and room was smelly. They then offered to move he to another hotel... More

Was this review helpful? Yes 40
Kettering, OH
Contributor
14 reviews 14 reviews
6 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed May 26, 2014

I wish i could at least rate it "Meh" but i can't. First, the inn is next to I-75 and there is a LOT of road noise. Second, "Dated" is probably an understatement. Stucco walls, ugly furniture and carpeting, sandpaper towels, no soundproofing, a rickety elevator..... i could go on. Third - speaking of towels.. . They were sandpaper, but... More

Was this review helpful? Yes 42
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Additional Information about Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville

Address: 11440 Chester Road, Cincinnati, OH 45246 (Formerly The Hamilton Hotel)
Location: United States > Ohio > Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites by Marriott Cincinnati North / Sharonville 3*
Number of rooms: 95
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Also Known As:
Fairfield Inn And Suites Cincinnati North / Sharonville
Fairfield Inn & Suites Cincinnati North / Sharonville Hotel Cincinnati
Fairfield Inn Cincinnati
Fairfield Inn & Suites By Marriott Cincinnati North / Sharonville Ohio

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