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TownePlace Suites Cincinnati Northeast

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9369 Waterstone Blvd, Cincinnati, OH 45249
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TownePlace Suites Cincinnati Northeast
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TownePlace Suites Cincinnati Northeast
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75 Reviews from our TripAdvisor Community

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Traveler rating
    22
    32
    10
    7
    4
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • English first
  • Portuguese first
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English first
  • All months
    (75)
  • Mar-May only
    (15)
  • Jun-Aug only
    (30)
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    (16)
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    (14)
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Indianapolis, Indiana
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is close to Kings Island so always except families in the summer. Rooms are well maintained and funiture was not worn. I was in a studio with a kitchen. All appliances were in good shape. Bed was very good and shower had plenty of hot water and good water pressure, Not best for business travel in the summer... More 

Was this review helpful? Yes
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you for taking the time to provide feedback from your recent stay at our hotel. I am pleased to hear that you enjoyed your stay, we take great pride in providing a safe, clean hotel for our guests. We hope to see you again when you travel back to the Cincinnati area. More 

Oklahoma City, Oklahoma
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently completed a two night stay at this property while visiting King's Island. First, let me say that this is a great location if you are visiting the park. It is very close- less than 10 minutes away. I believe it's only the next exit off the interstate. It's quiet and tucked at the end of a tree-lined side... More 

Was this review helpful? Yes
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello, My name is Amanda. Thank you so much for providing feedback about your recent stay! We are very pleased that our staff was friendly and welcoming! Our goal is to provide exceptional service to each and every one of our guests. Thank you! More 

Cleveland, OH
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although not a fancy property, for the price, I would definitely stay again. We got a two bedroom suite which had 2 bedrooms (with comfortable beds), a living room, and a kitchen. It was very clean and the staff was extremely friendly. We used the indoor pool and hot tub at the Marriott property next door. The outdoor pool here... More 

Was this review helpful? Yes
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello, My name is Amanda, Dual Assistant General Manager. Thank you so much for taking the time to review us on TripAdvisor! We are pleased to hear that you enjoyed your stay with us! We hope to see you back when you travel to the Cincinnati area! More 

Gahanna, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 4, 2015

Property is fine. Great customer oriented young man who appeared to be the only staff on property. Group of 5-6 men were at the pool, drinking BOTTLEs of beer and smoking cigarettes for at least 3 hours. Bottles and smoking at a hotel pool which is the size of a postage stamp. Would have loved to have enjoyed the nice... More 

Was this review helpful? Yes 1
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello, My name is Amanda, Assistant General Manager. Please accept my sincere apologies. I am very sorry to hear that you were not able to enjoy our pool area during your stay with us. Rest assured, we take matters such as this very seriously and will do everything we can to ensure that it does not happen again. More 

Warsaw, Poland
Level Contributor
6 reviews
4 of 5 stars Reviewed May 26, 2015

I recently stayed at this hotel for a slew of graduations and even though extra services like breakfast, laundry etc were not the best, I appreciated the space and decor. It was comfortable and affordable and very close to all the major malls we had to go for gift shopping.

Was this review helpful? Yes
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello my name is Amanda, Assistant General Manager. Thank you very much for reviewing our hotel on TripAdvisor! I am pleased to hear that you enjoyed our hotel. I am happy to inform you that we will be adding new items to our breakfast selection very soon! I hope that we see you again when your travels bring you back... More 

Cleveland, Ohio
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 24, 2015 via mobile

As a Marriott rewards member, I come to expect certain things from Marriott properties. Most times, they do not disappoint. This property and I got off on the wrong foot from the word "go", unfortunately. The first thing I noticed (after I passed the turn off for the driveway) was the lack of decent signage indicating that you had reached... More 

Was this review helpful? Yes
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Please accept our apologies for the multiple issues you experienced during your stay. I am disappointed that your stay was anything less than perfect. I have taken your feedback to each department supervisor and all the issues mentioned have been corrected. If we can be of any further assistance to you please do not hesitate to let us know. More 

Winston Salem, North Carolina
2 reviews
5 of 5 stars Reviewed May 24, 2015

I recently stayed at this hotel. I asked for an early check in and they worked it out for me although they were extremely busy. Kyle Seibert, the operations manager, told me he would try to get me checked in early and he did! He even took the time to call me when my room was ready. He did all... More 

Was this review helpful? Yes
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello my name is Amanda, Dual Assistant Generel Manager. I am so very pleased to hear that Kyle took great care of you during your visit with us. I will be sure to pass this information along! Thank you very much and have a great day! More 

Chapel Hill, North Carolina
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 4, 2015

We stayed 2 nights on a house-hunting trip. 3 kids, 5 and under, so space for everyone to sleep is important and this place really gave us that. Pros: 2 bedrooms plus a living room and full kitchen. Bathroom tub/toilet is separate from sink, which is great for a family. Floors were clean enough I had no hesitation letting the... More 

Was this review helpful? Yes 1
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you for taking the time to provide feedback from your recent stay at our hotel. I am sorry that we did not exceed your expectations, we take great pride in providing a safe, clean hotel for our guests and will use your comments to further improve the guest experience. More 

Harrisonburg, Virginia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 30, 2015 via mobile

I recently stayed at this location after having stayed at another TownePlace Suites Location in the Cincinnati area. This hotel is in a quiet area just off I-71 and Montgomery Road. It is very clean and the staff make you feel welcomed. There are several locations nearby for dinner but I was happy to be able to find a nearby... More 

Was this review helpful? Yes
Dublin, Ohio, United States
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 8, 2015

Quiet, clean hotel with a friendly, pleasant staff. First floor room (104) was clean and neatly kept. Appliances were clean and extra touches (folded over toilet paper) and survey on the counter were nice. TV swiveled and was easy to use no matter where in the room. Coach was comfy to lay on and watch TV. Work-out room and eating... More 

Was this review helpful? Yes 1
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74 photos of this hotel

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Room/suite (29)
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Hotel & grounds (8)
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Prices are for 1 room, 2 adults
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