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TownePlace Suites Cincinnati Northeast

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9369 Waterstone Blvd, Cincinnati, OH 45249
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1 room 1 adult
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TownePlace Suites Cincinnati Northeast
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82 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 2, 2016 via mobile

We took a last minute trip with our large dog. There is a $100 cleaning charge for pet cleaning which is fairly standard. We stayed in a two bedroom suite. The hotel was clean and the hotel staff had excellent customer service especially the lady who booked our reservation when we called the hotel. It needed some updates and the... More 

Helpful?
Thank Danielle N
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you for choosing to stay with us! We love having pets around and we are happy that you enjoyed your stay! We hope to see you again! More 

Copley, Ohio, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016

Stayed in a 1 bedroom unit on the 3rd floor with my wife. Very spacious, very clean. Used the Marriott mobile app to check in so there was no waiting at the counter. Bed was very comfortable. Water pressure in the shower was very good. This room had all the amenities with a working kitchen. Breakfast was very good. Made... More 

Helpful?
Thank Shaun M
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you for taking the time to share your recent experience at the TownePlace Suites Cincinnati Northeast with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. I would like to take this time to apologize for the noise disturbance caused by another guest. Rest assured, we are taking steps to help ensure... More 

Canada
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 29, 2015

I love Marriott. And I love this TownePlace Suites Hotel. I was reminded through this visit that I need to book Marriott more often. I was greeted by the reception with a very positive, informative and cheerful person. I was told and shown everything I needed to know. The room was exceptional. The price was very affordable and more than... More 

Helpful?
Thank itzmoi
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you so much for reviewing us on TripAdvisor. Guest service is our top priority and I am more than pleased to hear that we exceeded your expectations. We look forward to seeing you again! More 

Pittsburgh, Pennsylvania
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 1, 2015

Stayed at a two bedroom unit and was surprised how roomy the space was. Nice size closets too! Granite finishes in kitchen and bath and separate sink area in bath with door to shower and toilet, which is always a plus. Kitchen is well equipped. The room was clean and fresh and the furnishings seemed new. Staff was nice and... More 

Helpful?
Thank Karyn106
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you for reviewing our hotel on TripAdvisor. We are very pleased to hear that you enjoyed the two bedroom suite for your family. Please come see us again should you travel back to the Cincinnati area. More 

Cleveland, Ohio
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 22, 2015

This hotel is off the highway in a very nice area. You can eat and shop at multiple different chains. The room itself was very comfortable and spacious. Everything was clean. The only drawbacks were minor: it was very cold in the room and the heating system was either too hot or too cold. Also, our room was on a... More 

Helpful?
Thank Dani B
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you so much for reviewing our hotel on TripAdvisor. We are pleased to hear that you enjoyed your stay. We hope to see you again should your travels bring you to the Cincinnati area. More 

Indianapolis, Indiana
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 8, 2015

This property is close to Kings Island so always except families in the summer. Rooms are well maintained and funiture was not worn. I was in a studio with a kitchen. All appliances were in good shape. Bed was very good and shower had plenty of hot water and good water pressure, Not best for business travel in the summer... More 

Helpful?
Thank Jeff R
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Thank you for taking the time to provide feedback from your recent stay at our hotel. I am pleased to hear that you enjoyed your stay, we take great pride in providing a safe, clean hotel for our guests. We hope to see you again when you travel back to the Cincinnati area. More 

Oklahoma City, Oklahoma
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

We recently completed a two night stay at this property while visiting King's Island. First, let me say that this is a great location if you are visiting the park. It is very close- less than 10 minutes away. I believe it's only the next exit off the interstate. It's quiet and tucked at the end of a tree-lined side... More 

Helpful?
Thank Marcya23
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello, My name is Amanda. Thank you so much for providing feedback about your recent stay! We are very pleased that our staff was friendly and welcoming! Our goal is to provide exceptional service to each and every one of our guests. Thank you! More 

Cleveland, OH
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 30, 2015

Although not a fancy property, for the price, I would definitely stay again. We got a two bedroom suite which had 2 bedrooms (with comfortable beds), a living room, and a kitchen. It was very clean and the staff was extremely friendly. We used the indoor pool and hot tub at the Marriott property next door. The outdoor pool here... More 

Helpful?
Thank suny_laugh
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello, My name is Amanda, Dual Assistant General Manager. Thank you so much for taking the time to review us on TripAdvisor! We are pleased to hear that you enjoyed your stay with us! We hope to see you back when you travel to the Cincinnati area! More 

Gahanna, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 4, 2015

Property is fine. Great customer oriented young man who appeared to be the only staff on property. Group of 5-6 men were at the pool, drinking BOTTLEs of beer and smoking cigarettes for at least 3 hours. Bottles and smoking at a hotel pool which is the size of a postage stamp. Would have loved to have enjoyed the nice... More 

Helpful?
1 Thank D H
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello, My name is Amanda, Assistant General Manager. Please accept my sincere apologies. I am very sorry to hear that you were not able to enjoy our pool area during your stay with us. Rest assured, we take matters such as this very seriously and will do everything we can to ensure that it does not happen again. More 

Warsaw, Poland
Level Contributor
7 reviews
4 of 5 stars Reviewed May 26, 2015

I recently stayed at this hotel for a slew of graduations and even though extra services like breakfast, laundry etc were not the best, I appreciated the space and decor. It was comfortable and affordable and very close to all the major malls we had to go for gift shopping.

Helpful?
Thank 365Ang
Amanda M, Manager at TownePlace Suites Cincinnati Northeast, responded to this review

Hello my name is Amanda, Assistant General Manager. Thank you very much for reviewing our hotel on TripAdvisor! I am pleased to hear that you enjoyed our hotel. I am happy to inform you that we will be adding new items to our breakfast selection very soon! I hope that we see you again when your travels bring you back... More 

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