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SpringHill Suites Cincinnati Northeast

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9365 Waterstone Blvd, Cincinnati, OH 45249
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SpringHill Suites Cincinnati Northeast
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SpringHill Suites Cincinnati Northeast
SpringHill Suites Cincinnati Northeast
SpringHill Suites Cincinnati Northeast
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97 reviews from our community

Traveler rating
    26
    35
    21
    11
    4
See reviews for
35
12
4
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristow
Top Contributor
80 reviews 80 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for several weeks on business. The staff is friendly and helpful, from the front desk to the kitchen. I enjoy talking with them. The rooms are clean and well maintained. The beds in all of the rooms I've stayed in feel like there is a slab of wood beneath the mattress. It's not a comfortable bed, not... More 

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Shelby, Michigan, United States
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On this trip I stayed at three Marriott properties...different badges, but all the same quality. No I don't work for Marriott !! Clean, spacious rooms, courteous service by all personnel, and above average free breakfasts. Price...very competitive. I had asked for extra pillows n the reservation, and they were there.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 2, 2015

We are Silver Elite members, so we thought to use our points for a nights stay on New Year Eve. We were highly disappointed that this was a Marriott chain. The lobby looked updated but the rooms were not. Our room felt like we were on top of a compressor. We said something to the front desk about the noise... More 

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Ryan T, Manager at SpringHill Suites Cincinnati Northeast, responded to this review

Hello- My name is Ryan Tomaro, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my sincere apologies for negative experience that you encountered on New Years Eve. We have shared your feedback with the appropriate staff members to ensure that similar issues do not arise again in the future. Regards Ryan More 

Lees Summit, Missouri, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 27, 2014

I'm a Marriott Gold member, so I have stayed at my share of Marriott properties across their product line, most often Fairfield Inn, Courtyard, and Marriott, and I can honestly say that I was more disappointed in this place than I've ever been at any other property. The property and room were clean enough, but to begin with, there must... More 

Was this review helpful? Yes 3
Ryan T, Manager at SpringHill Suites Cincinnati Northeast, responded to this review

Hello- My name is Ryan, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my apologies for the inconveniences that you experienced as a result of the large group consuming the majority of the hotels space. Obviously we failed to control the crowds and noise during your stay. I can assure you that we have... More 

Milford, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 25, 2014

I recently had to deal with a family crisis which had me staying at this hotel for 2 weeks. Let me say that if you are ever in the Kings Island area and you are looking for that hidden jewel, this place is it. It al starts with the management and front desk staff. In my opinion all of the... More 

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Indiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

We recently stayed at this hotel while a family member was hospitalized. Although it is a little hard to find the rooms were clean, roomy and very comfortable. The extremely friendly and professional staff worked with us as we needed to make many changes to our reservation throughout our stay. They helped make a difficult situation a little easier.

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Atlanta, GA
Top Contributor
106 reviews 106 reviews
92 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 2, 2014

Quick overnight as we passed through the area. it's a bit hard to find as night being back in a corporate park/car dealer area. A nicely kept facility, with a friendly staff. The lobby area was host to the parents of a travelling sports team when we arrived at midnight. Pizza, drinks and lots of noise! Room was fairly quiet... More 

Was this review helpful? Yes 1
Cornelius, North Carolina
Top Contributor
183 reviews 183 reviews
41 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 1, 2014

Nice place with large, comfortable rooms, decent free breakfast, good coffee and iced water 24/7 in the lobby. Friendly staff all the time and good location close to the I-71 but it also backs up right on the freeway.

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Great Neck, New York
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 1, 2014

I stayed at this hotel for a night recently while visiting King's Island park. I got a great deal on Priceline and was thrilled with the room (though I wish I had been in it more). The friendly and professional staff was kind enough to let us check in early, as we'd been driving through the night. The room was... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2014

Thank you to Irene at the front desk who extended our stay a day even though they were full, in order for us to be at the hospital when my father-in-law passed away. She's a special lady and it goes to show some businesses have a heart. Thanks again for making our stay comfortable in these trying and exhausting times.... More 

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