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SpringHill Suites Cincinnati Northeast

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9365 Waterstone Blvd, Cincinnati, OH 45249
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Best prices for: 1 room 1 guest
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SpringHill Suites Cincinnati Northeast
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SpringHill Suites Cincinnati Northeast
SpringHill Suites Cincinnati Northeast
SpringHill Suites Cincinnati Northeast
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100 reviews from our community

Traveler rating
    28
    35
    21
    11
    5
See reviews for
37
12
4
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Columbus, Ohio
1 review
1 of 5 stars Reviewed 1 week ago

My mother and I stayed at this hotel 5/15/15. We each had a room on the fourth floor. That evening, I removed two stinkbugs from my room. I then went to bed thinking I had removed all of them. When I woke up in the morning, there were more stinkbugs on the ceiling and a dead one in the bathroom.... More 

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Amanda M, Manager at SpringHill Suites Cincinnati Northeast, responded to this review

Hello- My name is Amanda, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my sincere apologies for the inconveniences you experienced during your stay. We appreciate your feedback. Our goal is to provide exceptional service to every guest and I wanted to apologize for any opportunities we missed to make this a more memorable... More 

Oconomowoc, Wisconsin, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2015

I had to take a trip out to Cincinnati for work and I was very impressed with this hotel. The rate was great, it was a little bit out of the way from the airport and downtown but the stay was absolutely worth it. I came a day early to work on a presentation in the hotel room and the... More 

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Grand Rapids, Michigan
Top Contributor
81 reviews 81 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 13, 2015

This was our last stop on spring break. Although the hotel was busy, it was very clean and comfortable. We did not notice any noise while trying to sleep. Breakfast was included and very well stocked. I enjoyed the set up of the suite. The bathroom was divided with the shower separate from the rest of the bathroom. The beds... More 

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Bristow
Top Contributor
81 reviews 81 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 17, 2015

I stayed here for several weeks on business. The staff is friendly and helpful, from the front desk to the kitchen. I enjoy talking with them. The rooms are clean and well maintained. The beds in all of the rooms I've stayed in feel like there is a slab of wood beneath the mattress. It's not a comfortable bed, not... More 

Was this review helpful? Yes 1
Shelby, Michigan, United States
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 2, 2015

On this trip I stayed at three Marriott properties...different badges, but all the same quality. No I don't work for Marriott !! Clean, spacious rooms, courteous service by all personnel, and above average free breakfasts. Price...very competitive. I had asked for extra pillows n the reservation, and they were there.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 2, 2015

We are Silver Elite members, so we thought to use our points for a nights stay on New Year Eve. We were highly disappointed that this was a Marriott chain. The lobby looked updated but the rooms were not. Our room felt like we were on top of a compressor. We said something to the front desk about the noise... More 

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Ryan T, Manager at SpringHill Suites Cincinnati Northeast, responded to this review

Hello- My name is Ryan Tomaro, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my sincere apologies for negative experience that you encountered on New Years Eve. We have shared your feedback with the appropriate staff members to ensure that similar issues do not arise again in the future. Regards Ryan More 

Travelers are raving about these Cincinnati hotels

Lees Summit, Missouri, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 27, 2014

I'm a Marriott Gold member, so I have stayed at my share of Marriott properties across their product line, most often Fairfield Inn, Courtyard, and Marriott, and I can honestly say that I was more disappointed in this place than I've ever been at any other property. The property and room were clean enough, but to begin with, there must... More 

Was this review helpful? Yes 4
Ryan T, Manager at SpringHill Suites Cincinnati Northeast, responded to this review

Hello- My name is Ryan, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my apologies for the inconveniences that you experienced as a result of the large group consuming the majority of the hotels space. Obviously we failed to control the crowds and noise during your stay. I can assure you that we have... More 

Milford, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 25, 2014

I recently had to deal with a family crisis which had me staying at this hotel for 2 weeks. Let me say that if you are ever in the Kings Island area and you are looking for that hidden jewel, this place is it. It al starts with the management and front desk staff. In my opinion all of the... More 

Was this review helpful? Yes 2
Indiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

We recently stayed at this hotel while a family member was hospitalized. Although it is a little hard to find the rooms were clean, roomy and very comfortable. The extremely friendly and professional staff worked with us as we needed to make many changes to our reservation throughout our stay. They helped make a difficult situation a little easier.

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Atlanta, GA
Top Contributor
105 reviews 105 reviews
91 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 2, 2014

Quick overnight as we passed through the area. it's a bit hard to find as night being back in a corporate park/car dealer area. A nicely kept facility, with a friendly staff. The lobby area was host to the parents of a travelling sports team when we arrived at midnight. Pizza, drinks and lots of noise! Room was fairly quiet... More 

Was this review helpful? Yes 1
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