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Holiday Inn Express Walla Walla

2.5 of 5 1433 West Pine Street, Walla Walla, WA 99362
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Certificate of Excellence 2014
Holiday Inn Express Walla Walla
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Holiday Inn Express Walla Walla
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227 reviews from our community

Traveler rating
    117
    79
    19
    6
    6
See reviews for
56
53
14
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (227)
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    (55)
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    (72)
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    (34)
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1 review
5 of 5 stars Reviewed 1 week ago

Really nice hotel, room service is great with keeping up on the shampoo and conditioner, the breakfast really is the best with many options and at night, Phaythoune, the front desk lady, makes the best cookies!!

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Phoenix, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed five nights at this hotel on the west end of Walla Walla. Our stay was delightful. Our room was quiet and on the first floor. Loved the breakfasts and cookies at 7pm every night. Even though this hotel is not down town, Walla Walla is a small town and the location is close to the freeway and major... More 

Was this review helpful? Yes 1
Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

Thank you so much for a fantastic holiday weekend visit. As always, your staff was welcoming and friendly. Your newly remodeled hotel looks incredible, we especially loved the new showers!! What a nice touch to come in to a warm fire in the lobby and pumpkin pie in the evening! Looking forward to our next visit!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

Just got back from a stay in Walla Walla visiting our kid at Whitman. Since it was a quick trip I booked The Holiday Inn thinking "it's a bed for a night" - I was wrong. It's milk and cookies, coffee 24X7, fast/free WiFi and a fantastic front desk manager named Ryan. Great dude, super helpful, took fantastic care of... More 

Was this review helpful? Yes 1
Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

I am in the Service industry and understand what great customer service is . Phaythoune treated every customer as if they were relatives of hers. She had a warm caring spirit every day. When my reservations were missed up she took the time to fix them to my satisfaction even upgraded for me , that is customer care !! Fred... More 

Was this review helpful? Yes 1
Walla Walla, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

We come to Walla Walla regularly to visit our kids in College. We enjoy staying here at the Holiday Inn. On this trip we have had the best Housekeeping we have had to date. Brenda V is thoughtful, very helpful and it really helped make this trip a great one.

Was this review helpful? Yes 1
Pendleton, Oregon
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 18, 2014

It was our first time at this property, We were greeted by a pretty nice young lady, we checked in and she said we were upgraded to a suite... this made our stay even better, with the extra space and the extra pull out we were more confortable. The property is very well maintained very close from main street and... More 

Was this review helpful? Yes 2
Pasco, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

I would like to say that phaythoune is the number 1 best host in the world and she made every one of us feel like family for the 6 weeks we have been here for the dept of corrections. I would come back and stay ANYTIME...

Was this review helpful? Yes 2
Boise, Idaho
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2014

Rooms are trendy and roomy and the beds are so cozy. Loved the little kitchen area too. The staff is the best here, very friendly and made my stay more enjoyable. It was literally my home away from home and it was greatly appreciated. Phaythoune, you were a blast! Thanks for enjoying the football game with the group...

Was this review helpful? Yes 2
Bountiful, Utah
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

In a time when customer service has been interrupted by cell phones, I pads, Facebook, and the many other distractions that are often more important to check in staff of other hotels across our country, here at this Walla Walla Holiday Inn; Phaythoune has consistently displayed a level of professionalism which exemplifies a concerted effort and ATTENTION to "The Guest"!!!... More 

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Walla Walla

Address: 1433 West Pine Street, Walla Walla, WA 99362
Phone Number:
Location: United States > Washington > Walla Walla
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Walla Walla 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Walla Walla Hotel Walla Walla
Holiday Inn Walla Walla
Walla Walla Holiday Inn
Hotel Style:
#1 Business Hotel in Walla Walla
#5 Family Hotel in Walla Walla
#5 Romantic Hotel in Walla Walla

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