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Holiday Inn Express Walla Walla

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1433 West Pine Street, Walla Walla, WA 99362
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Holiday Inn Express Walla Walla
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Holiday Inn Express Walla Walla
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236 reviews from our community

Traveler rating
    122
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    20
    7
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had a great night's sleep here as well as a relaxing hot shower. The bathrooms appear to be recently renovated with floor to ceiling tile in the walk-in shower that also features a wonderful showerhead. The property is very well-kept and clean.

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1 review
2 of 5 stars Reviewed 2 weeks ago

We made reservations specifically for a hotel with an indoor pool- when we checked in late in the afternoon were told the pool there had been broken for months. Furthermore, after staying one night (it was too late to search for other accommodations and we were tired from the 5 hour drive) and then checking out the next day (2... More 

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Spokane, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I personally want to thank the staff of the Holiday Inn for being very helpful throughout my stay. Everything was amazing! I will definitely be recommending this hotel to all my friends and family. Special shoutout to Phaythoune for her great service. Very professional and nice. The Holiday Inn is lucky to have her.

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Bend, OR
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This Holiday Inn Express was by far one of the best I have stayed in. Has been remodeled since the last time I stayed there, they got rid of the same old bathtubs and put in nice stand up showers, the beds are always comfortable and it was very quiet even though they had the usual kids sports groups staying... More 

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Puyallup, Washington
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2015

We've stayed at this hotel before and it always manages to meet expectations. The beds are comfy and the rooms are very clean. The only reason for a four-star review this time is that the pool was closed. I didn't mind but it would have been nice to know in advance. Although the offer of using the neighboring hotel's pool... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 22, 2015 via mobile

Cons: It may say pool but it is has not been in service since January ( something they don't tell you when you are booking 8 rooms for a girls volleyball tournament). We were very dissapointed in this and would have stayed elsewhere because of it. The hotel did offer the neighboring hotels pool however in 30 degree weather noone... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Walla Walla, responded to this review

Dear Heather H, Thank you for taking the time to convey your comments regarding your recent experience with us. I am pleased you found our breakfast selection and the rooms' level of cleanliness satisfactory. However, I'm sorry that you were not able to take full advantage of our amenities. We take our guest comments very seriously and always strive to... More 

Auburn, Washington, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

Remodeled in 2014 the owner Cory spared no expense. Nice tile throughout the place. The bathtubs have been pulled out and custom walk in showers put in. Service is friendly. Housekeeping never misses a spot. Rooms always clean. The continental breakfast is fair but that is a hotel brand issue. They can only serve what the brand will allow them... More 

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1 review
5 of 5 stars Reviewed February 3, 2015 via mobile

We were in Walla Walla for job training for 6 weeks. We had plenty of wonderful hosts. Phaythoune was the most hospitable host at this hotel. She is so sweet and accommodating. She is wonderful to interact with when returning from our Walla Walla adventures. I will miss this hotel and Phaythoune when we leave. Thank you so much for... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed January 29, 2015

Especially great for a long stay if you're in town for business. Nice and warm in Winter. They have free milk and cookies! Friendly people. Everyone was extra nice and willing to help out. All front desk people and girl Norma E were very helpful!

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1 review
5 of 5 stars Reviewed January 14, 2015 via mobile

Really nice hotel, room service is great with keeping up on the shampoo and conditioner, the breakfast really is the best with many options and at night, Phaythoune, the front desk lady, makes the best cookies!!

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