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Portofino Hotel, an Ascend Hotel Collection Member

3.0 of 5
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1310 Mulberry Street, Vicksburg, MS 39180
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Portofino Hotel, an Ascend Hotel Collection Member
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Ranked #7 of 32 Hotels in Vicksburg
A recent review
4 of 5 stars reviewed 1 week ago
GiniK Simpsonville, South Carolina
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31 reviews from our community

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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Simpsonville, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

When traveling through Mississippi, we decided to spend the night in Vicksburg. Found the Portofino online and was very pleased! It is a beautiful hotel with comfortable rooms. Very clean, quiet and has a great view of the river. Taylor (?) the desk clerk was very helpful, friendly and bent over backwards to make sure we were happy with everything.... More 

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Anthony C, General Manager at Portofino Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Gini K Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, especially Taylor, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Senior Contributor
36 reviews 36 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First, there are no choices in Vicksburg if you are accustomed to high end hotels. As a result you have to settle for the something in the area. After careful research I was reduced to my choices to the Hampton Inn and Suites and Portifino. I chose Portifino. First, this hotel has a a great view of the river and... More 

Was this review helpful? Yes 1
Anthony C, General Manager at Portofino Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Anthony Collins... More 

Little Rock, Arkansas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 14, 2015

The elegant Portofino Hotel is located on the Vicksburg riverfront. I had stayed in downtown Vicksburg 4 years prior (although not at the Portofino) and had visited the hotel which had a riverboat casino attached to it at that time. The prospects of night life was one of the reasons I booked the room downtown. However, the hotel guest crowd... More 

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Anthony C, General Manager at Portofino Hotel, an Ascend Hotel Collection Member, responded to this review

Mr. Larry B Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey response serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Huron, Ohio
Top Contributor
186 reviews 186 reviews
121 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 25, 2015

For me this was my third trip time to this location and I like this place. It's been nicely updated and some rooms feature a great view of the river. This AM I had a wonderful view of the giant paddle-wheel boat on it. There was hardly a sole staying at the hotel this night, which I hope is not... More 

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Anthony C, General Manager at Portofino Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

ocean springs, ms
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 21, 2015

Pros- lovely lobby, nice personnel, clean, close to town and convention center, showers have good water pressure, pretty good exercise room, quiet Cons- no continental breakfast or even good breakfast options for a fee, no complimentary coffee or snacks in the lobby, no microwave or mini-fridge, poor ac/heating, no extra blankets in room

Was this review helpful? Yes 1
Anthony C, General Manager at Portofino Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

little rock, ar
Top Contributor
60 reviews 60 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 16, 2015

First off, hats off to the investors that bought this old casino property and reopened the hotel. The did great updates on the common areas. the rooms are clean and sufficient. The best part about this property is that it is close to the old downtown area which they are restoring little at a time. Good shopping and food is... More 

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Tilghman, Maryland
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 13, 2015

The Portofino is by the canal in downtown Vicksburg close to the convention center and the Lower Mississippi River Museum as well as the historic downtown. It makes a nice change on a cross country trip from the chains close to the Interstate. The hotel is new, the rooms are large and well appointed. We paid $80 which is about... More 

Was this review helpful? Yes 1
Vicksburg, MS
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2015

I just visited the Portfino Hotel for a meeting I am arranging in March. I was so impressed. Everything is clean and new and fresh. The staff is working so hard to make this place great. The hotel is downtown near all the restaurants and bars and sights. Plus it's one of the few hotels with a great view of... More 

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Huron, Ohio
Top Contributor
186 reviews 186 reviews
121 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed October 29, 2014

2nd stay here, first was when it first opened as the Portofino in May. The first visit I had a wonderful angled room with a view to the North of the Yazoo/Mississippi River. This time, even with only a handful of rooms filled, I was given a room with a view of the power station! Considering that I specifically planned... More 

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atl
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 28, 2014

Stayed for one night this past weekend and had a great stay. Check in was quick and easy, room was very nice and clean, bed was comfy, etc. Had a partial view of the river which was nice. There is a workout room (didn't use) and free wifi. No free breakfast, but there appeared to be some sort of grill... More 

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