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Quality Inn & Suites

2.5 of 5
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3332 Clay Street, Vicksburg, MS 39180
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Quality Inn & Suites
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Ranked #18 of 32 Hotels in Vicksburg
A recent review
4 of 5 stars reviewed 2 weeks ago
Pam M Spanish Fort, Alabama
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155 reviews from our community

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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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United Kingdom
Top Contributor
52 reviews 52 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

After travelling around the south for a month staying in various hotels each night I can honestly say this is the worst one we stay in. The hotel is in a central location although the hotel entrance Isn't obvious, when found and parked up in the reception staff were friendly when checking us in. That's where the good points end.... More 

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

Tracy P, Thank you for letting us know about your stay. We loved having you here and we hope to see you again in the future. We apologize that every aspect of your stay did not meet your expectations. We are committed to providing the best possible stay for all our guests and we will use your review to help... More 

Spanish Fort, Alabama
Top Contributor
127 reviews 127 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

yes, this is an older hotel. Yes, it is a little hard to figure out how to get in the hotel parking lot. But, we had a clean room, a hot breakfast & complimentary ice cream & cookies. Bed was comfortable. Price was reasonable. Don't let the exterior fool you. It is a good budget hotel.

Was this review helpful? Yes 1
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

Pam M, Thank you for sharing your experience with everyone. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you enjoyed the clean room, the friendly service and the food while you were here. The next time you stay with us be sure to ask an Associate about... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel over the weekend. They were very busy with guests who were part of a company shut down as we were told. The front desk staff was very nice and helpful with taking care of our needs. Upon our arrival we were notified of an additional treat. The hotel offers free popcorn, cookies, and ice cream!!... More 

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

Scott R, Thanks you for taking the time to write a review of your stay with us. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you and your kids enjoyed the clean rooms and the evening reception while you were here. During your stay be sure to... More 

Senior Contributor
48 reviews 48 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have spent the last month on the road at various hotels and this is without doubt the worst of the lot. The common areas are filthy, the staff is indifferent, the rooms have only received the barest minimum of cleaning, and the whole building is in need of a major overhaul. We should have turned around as soon as... More 

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

Ron M, Thank you for taking the time to write a review of your stay with us. We are committed to providing every guest the best possible stay and we apologize that we did not live up to your expectations. We use guests reviews like yours to help us focus on areas that need improvement. Your review will be passed... More 

1 review
1 of 5 stars Reviewed 5 weeks ago

I have gone down to the desk and complained about how nasty our room is and has been since we showed up.. And NOBODY will come and clean it.. They have trash shoved in corners.. Tobacco thrown behind night stand.. This hotel is honestly just trashy.

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

Katlyn F, Thank you for sharing your experience with us. We apologize that we did not meet your expectations during your stay. We are committed to providing the best possible stay for our guests and we have not met that obligation. As part of that commitment we will forward your concerns to the appropriate staff in order to see the... More 

Clermont, Georgia
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 10, 2015

This hotel was pretty good. My GPS kept telling me I was there but there was no driveway for this hotel or a sign on the neighboring hotel drive. I had 2 small towels, no bath towel. The room took several hours to heat to 68 degrees. The room was clean, but short on amenities. In the morning I went... More 

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

clr1949, Thank you for taking the time to write a review of your stay with us. We loved having you here and we look forward to seeing you again in the future. We are glad you enjoyed the clean room and the friendly service while you were here. We apologize for any inconvenience you may have experienced in finding the... More 

Louisiana
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

The Quality Inn and Suites of Vicksburg, MS is an older hotel. However, do not let this discourage you. We have stayed there several times. They retain some long term employees there, and they are all friendly. The hotel rates are good, as well as the breakfast. They are especially great because this hotel is pet friendly with ample isolated... More 

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

Todd H, Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you and your family again in the future. In addition to the historic military park located across the street there are numerous other historic attractions in Vicksburg. Ask an Associate during your stay to point out... More 

york, pa
Top Contributor
204 reviews 204 reviews
44 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed January 30, 2015

Not bad for the price. Bed was comfy and the room was clean. The shower desperately needed a new curtain, one that covered the entire tub and kept the water in. Breakfast was pretty basic, no fruit, eggs tasted like powdered. You could hear outside noise and folks near us seemed to get up very early. On the plus side,... More 

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

yellowlabmom, Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you enjoyed your stay and the service while you were here. Our hotel is located near several of Vicksburg's great historic attractions. Ask an Associate to suggest some places... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed January 18, 2015

This hotel is difficult to find if you don't know to turn into the Hampton Inn driveway and immediately turn left and go down the hill. The staff were very helpful, breakfast good and the room comfortable, but the heater fan was fairly loud. Was told by the front desk that if would probably get quieter after it ran for... More 

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BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

295tammie, Thank you for sharing your experience. It was great having you here and we look forward to seeing you again. We are glad you enjoyed the service while you were here and we apologize for any part of your stay that did not meet your expectations. We are constantly working to improve our service and our facilities. We appreciate... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 16, 2015 via mobile

A pleasant surprise on our road trip from New Orleans to Memphis. Friendly welcome on arrival, easy to find from the road, spacious room, comfortable beds...clean. Heater in room efficient and easy to use. Home made soup and beer offered at 5pm which we took advantage of. Lovely soup....had quiet night's sleep. Breakfast good and plentiful. Just across the road... More 

Was this review helpful? Yes
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review

Shirley D, We appreciate you taking the time to write a review of your stay with us. We loved having you here and we look forward to your next visit. We are glad you enjoyed the quiet, comfortable room and the evening reception while you were here. If you miss the reception, or are just in the mood for something... More 

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