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Ameristar Casino Hotel Vicksburg

4116 Washington Street, Vicksburg, MS 39180
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1 room 1 guest
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Ameristar Casino Hotel Vicksburg
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surprise, Arizona
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is across the street from the casino -- where the food is. Don't bother eating there. Mediocre at best at the buffet in the casino. Restaurant was closed. Hotel is fine. Views are great except to go outside to look at the river (casino is on the river!) you have to outside to the parking garage where you can... More 

Was this review helpful? Yes 1
Liberty Hill, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel - everything was top notch. The Casino is across the street - not attached to the hotel, which is nice! In addition, the location is perfect - right off HWY 20 and a short distance by car to the historical attractions of lovely Vicksburg. The mighty Mississippi is across the street! The hotel staff... More 

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JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We would appreciate any comments you have to share with us on how we can turn your next visit into a 5-star experience! Feel free to email us at socialmediaAVB@ameristar.com. We look forward to having you as a guest again soon! More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed at the Ameristar for our anniversary. The hotel and rooms were nice but the customer service was awful! The front desk clerk never greeted us, she did not tell us what room number or what floor we was on she just handed us our room key. We had to ask where the elevators were... More 

Was this review helpful? Yes
JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. If you would like to e-mail us with details of your visit along with a good phone number or e-mail to reach you, we will have a member... More 

Perth, Australia
Level Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Finally a place with all the amenities working, well presented, spotless and nice customer service. The bed was very comfy also. This also has a swimming pool very nice. There is no restaurant but across the road is the Casino with plenty to eat and a free shuttle bus from the hotel runs every 10 minutes. I recommend staying here

Was this review helpful? Yes 1
JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon! More 

Little Elm, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015

The hotel is across the street from the Casino NOT part of it as it is advertised Which we didn't find out until after we arrived. I expressed my dissatisfaction which was received with an I DO NOT CARE attitude from the young lady that checked us in. We also were told the pool was open till 11 so our... More 

Was this review helpful? Yes 1
JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. We would love to have you speak with a member of our Guest Experiences team regarding your experience. If you could please Email socialmediaAVB@ameristar.com with more information a... More 

Clearwater, Florida
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 20, 2015

I stopped off at this hotel on a drive from Dallas to Florida. It was very clean, the hotel staff were very helpful and I enjoyed my time here. You are also close to the mighty Mississippi and the quaint city of Vicksburg is close by and this city is worth a visit.

Was this review helpful? Yes 1
JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon! More 

Level Contributor
4 reviews
3 of 5 stars Reviewed July 16, 2015

We live in Jackson and this was the first time we ever stayed at Ameristar Hotel. We brought our infant daughter and just want to get away for a few days. The hotel was free for two nights and included the basic amenities. Our excitement came from taking our 9 month old to the pool and having a great day.... More 

Was this review helpful? Yes
JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We would appreciate any comments you have to share with us on how we can turn your next visit into a 5-star experience! Feel free to email us at socialmediaAVB@ameristar.com. We look forward to having you as a guest again soon More 

Omaha
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 12, 2015

We have stayed in other Ameristar hotels, and this one is not as nice as some others. Definitely needs some updating, particularly places to charge electronics. I had to put my phone in a corner on the floor to have a plug available. Most hotels have either lamps with plugs for charging or a special charging area on a desk.... More 

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JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Hi James, thank you very much for your visit and your review. We will be sure to pass your comment about the plug accessibility along to our hotel team to make sure everything in your room is up to our standards. We look forward to seeing you again soon! More 

Franklin, TN, United States
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 12, 2015

My Wife and I were traveling through and decided to stop for the night. I get bored with the same old average hotel, so I decided to check out one of the Casino hotels. The Ameristar Hotel was extremely clean. The staff were extremely helpful and the room was stellar. Plus it was only a few bucks more than your... More 

Was this review helpful? Yes
JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon! More 

Mandeville, Louisiana
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 27, 2015

Ameristar was the only hotel rated with 4 stars in Vicksburg and we got a great rate so I was looking forward to our stay. We arrived during a severe thunderstorm and pulled up under the covered area in front. There was a man wearing a typical bell hop uniform at the door but he didn't come over to offer... More 

Was this review helpful? Yes
JustinBpnk, Public Relations Manager at Ameristar Casino Hotel Vicksburg, responded to this review

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We would appreciate any comments you have to share with us on how we can turn your next visit into a 5-star experience! Feel free to email us at socialmediaAVB@ameristar.com. We look forward to having you as a guest again soon! More 

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