My friend was laying on the bed and stretched his arms over his head, he reached behind the pillows and got shocked. He jumped and was acting crazy for a second. Once he regained his bearings, we looked and half of the cover on the electrical outlet was missing. I've got some pictures to prove it. We went and told the staff, who was pretty sympathetic about it, and moved our room. They moved us upstairs. After getting the keys and carrying all the bags up, the keys they provided wouldn't open the door. I went back to the front desk (it was a hot day, and I was already sweating), and was given two more keys. I went back up and they didn't work either. I went back to the desk, and they walked up there with the regular door key to unlock it. They called maintenance to fix the door. He showed up probably an hour later (with 3 kids that were running around the hotel screaming). He questioned me like I broke the door, then took about a half hour to fix it.

You can bet I won't be... more