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DiamondJacks Casino & Hotel

3990 Washington Street, Vicksburg, MS 39182 (Formerly Isle of Capri Hotel and Casino)
DiamondJacks Casino & Hotel
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105 reviews from our community

Traveler rating
    26
    24
    18
    20
    17
See reviews for
16
37
5
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Arkansas
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was sceptical about staying here after reading some reviews. Price is great for what you get. Comfy beds, huge jaccuzi, and a perfect view. We stopped for one night on our way to Destin and will come back. Enjoyed having coffee on the balcony watching the barges.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife asked the casino security to watch her slot machine while she went to the restroom. when she came back the security person said I don't know what you are talking about. The money was gone and we cannot get the hotel or casino management to help. Plus we would never stay there again it is so bad. Hotel... More 

Was this review helpful? Yes 1

Travelers are raving about these Vicksburg hotels

1 review
2 of 5 stars Reviewed 2 weeks ago

The room was large and roomy, but extremely outdated , staff is not customer friendly and kind of rude. There are NO children's channels on the TV unless you Pay 13.95 for them. There was crud around the bottom of the shower .The toilet does not flush right, we called down to the front desk and they had us call... More 

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Lexington, South Carolina
Top Contributor
76 reviews 76 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 15, 2015

The room was clean and very large and we got a river view room with balcony for a great price. The hotel staff was warm and friendly which is a sharp contrast to the casino staff who were not. This hotel is definitely a no frills place but it appears clean and simple. I saw staff all the time sweeping... More 

Was this review helpful? Yes 2
Onawa, Ia
Top Contributor
76 reviews 76 reviews
44 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 21, 2015

The front desk clerks were very helpful and very nice. The room was very comfortable and very clean. We stayed here two nights and would certainly stay here again if we are ever in this area. We played at the casino but it is a little smokey. We had fun and even came out of there money a head!!

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

This is our second stay here and as the first it is GREAT. I love sitting on the balcony watching the tug boats push those big barges down the old Mississippi river. But the crab legs have so much meat it is a sin. Seafood buffet and if they don't have it, it is not in the ocean. You go... More 

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Dallas, Texas, United States
Contributor
20 reviews 20 reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 10, 2015

Great price for an average room. We don't gamble, but if you do, I think you get an even better rate. The rooms are old, but fairly clean. Just don't plan on going over the New Year's holiday...they are booked solid. We just came through and wanted to stay on our way to florida. No rooms available. We ended up... More 

Was this review helpful? Yes 1
Waxahachie, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 3, 2015

Stayed here for 2 nights. Now I know why the price was so cheap. The lobby smelled of a stale bucket of lysol or something of that nature. Once we entered our room it smelled of smoke although it was a non smoking room. I have allergies to smoke and dust, etc and lets just say each day I didn't... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 24, 2014

We checked in on October 24,2014, the manager acted like it was his first day on the job. When he put us on the first floor near the desk we asked for a room on another floor, he said I don't think we have one without even checking, Horrible!!

Was this review helpful? Yes 3
Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2014

If you like to sit on a balcony with a good cocktail and your view is the Mississippi River. Then this hotel and casino is the place for you. The suites are excellent, a hot tub, three TV's, a sitting area, pillow top beds. This hotel is clean staff unbelievable accommodate and casino is filled with any machine you are... More 

Was this review helpful? Yes 3
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