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DiamondJacks Casino & Hotel

3990 Washington Street, Vicksburg, MS 39182 (Formerly Isle of Capri Hotel and Casino)
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121 Reviews from our TripAdvisor Community

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Vicksburg, Mississippi
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

EVERYTHING on this property is outdated, broke, stinks, and more. Looks like this property should of been razed to the ground 10 years ago. From the first moment out of the car, foul obscene language filled the air. The looks on the employee faces looked very "sad" and now I can see why. I highly suggest you keep traveling on... More 

Helpful?
Thank Billy B
Tuscaloosa, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 2, 2016

The hotel rooms were in need of renovations. The staff at the Deli acted as if they didn't want to be bothered with serving you. The food we ordered was horrible. The front desk staff was pleasant . The casino buffet was highly overpriced at $28 . We would not stay there again.

Helpful?
1 Thank George S

Travelers are raving about these Vicksburg hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

From the time we walked in the front door until the time we checked out, I was satisfied with my stay. We got a very nice room without a reservation. The staff was friendly, the room was spacious and clean. The only negative was the balcony door, I couldn't get it open and my husband had to really put some... More 

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Thank Rita P
Chattanooga, Tennessee
Level Contributor
3 reviews
1 of 5 stars Reviewed December 6, 2015

The toilet paper roll fell apart. It to 2 men and a boy to open and close the glass slider going to the balcony. The safe did not work. Mold in the shower. Air conditioner did not work. Phone did not work at all. No lamp in the living room. I will never go back on less they make improvements.... More 

Helpful?
Thank keno78
Bella Vista, Arkansas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 4, 2015

The rooms here are sketchy at best. Some look okay as did ours. However, in the morning the shower didn't drain so was very hurried. The hair dryer didn't work and when I went to call the desk, the phone didn't work. I know this is an expensive hotel but this was ridiculous. They did refund our charge but I... More 

Helpful?
Thank ltlbit44
London, United Kingdom
Level Contributor
116 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 13, 2015

I was pleasantly surprised by how nice our hotel room was, especially considering the amazing price we got it for. We had 2 queen size beds and the bathroom was quite large. We were only in Vicksburg for 1 night and this was a great choice for accommodation. Check in staff were great and even called our room to make... More 

Helpful?
1 Thank Everlong12
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 31, 2015 via mobile

The rooms are not five star but we weren't looking for five star. We were just looking for a place to stay for the night. They are clean even though they smell funny. The front desk girls were very nice very helpful and accommodative. I did have to call front desk for extra towels and it took them a very... More 

Helpful?
Thank Ebyzgr8
Choctaw, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 25, 2015 via mobile

We stayed here only because the water treatment plant went down in Vicksburg and the hotels wouldn't let us stay. We asked for a no smoking room, but it smells like smoke. Must have smoking all around because it's hard to breath. It's very dated. The bed was very lumpy. My advice just keep on going.

Helpful?
1 Thank dorinda5
Bella Vista, Arkansas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 14, 2015

The front desk personnel were great. The room was clean although it and the public areas are really dated. Casino has enough slot machines to be interesting. Dined at the steak house and the "early bird" menu had a nice selection and the food was good. Just don't order a glass of wine. Ridiculous price for house wine.

Helpful?
1 Thank ltlbit44
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 14, 2015 via mobile

Rooms seem flash with jacuzzi baths and quite roomy. But walls are paper thin. A fridge would have been nice to have instead of multiple tvs. Not enough seating at the pool area either. View over the river is nice if you get it. Casino is not my thing so it might be typical of these places but just looked... More 

Helpful?
Thank bakergirl452
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