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Riverwalk Casino Hotel

1046 Warrenton Road, Vicksburg, MS 39180-5994
Riverwalk Casino Hotel
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65 reviews from our community

Traveler rating
    18
    26
    14
    3
    4
See reviews for
9
36
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Top Contributor
78 reviews 78 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stopped by to play a few slots at Riverwalk and had a pleasant experience. It looked like a newer casino and very clean. Not stuffy and smoking was tolerable. They gave us a $5 bonus play and I came away with $15 win. Will go back again. The restaurant overlooks the river.

Was this review helpful? Yes
Christopher W, Sr. Director of Marketing at Riverwalk Casino Hotel, responded to this review

We're so glad to hear you had a nice time with us. We work hard to keep our property clean and are glad you noticed. Next time hopefully you can stay longer! More 

Brookhaven, Mississippi
1 review
4 of 5 stars Reviewed 4 weeks ago

Tried to book room online with promo code and it was trying to charge me full rate.. I called in to check on it and the front office was very nice and on top of their game... We are looking forward to staying with you all on 3-5-15.... William Seth Flynn...

Was this review helpful? Yes
Christopher W, Sr. Director of Marketing at Riverwalk Casino Hotel, responded to this review

We apologize for the problem you had trying to book your reservation online. We have a new online booking agent and a new lodging management system and we're still working out the kinks. Hopefully you'll have a wonderful stay. Safe travels...we'll see you on the 5th! More 

little rock, ar
Top Contributor
59 reviews 59 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 12, 2015

I reserved by calling the front desk two days ahead. Got my confirmation number, but when arrived to check in rate was $30.00 higher. Had to pressure to speak to manager. He said they would adjust rate. Be interesting to see if that is what happens. Staff is not friendly at all. Food is good, especially Rocky's grill.

Was this review helpful? Yes
Christopher W, Sr. Director of Marketing at Riverwalk Casino Hotel, responded to this review

I'm sorry you had a difficult time with your reservations. We have a new online booking engine and recently updated our lodging management system and are still working out the kinks. Did your rate get adjusted correctly? Please contact me at 601.842.3142 if you concern did not get addressed. We appreciate the feedback and apologize for any inconvenience you experienced. More 

Austin, Texas
Top Contributor
110 reviews 110 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 21, 2015

Hotel was clean - staff was very friendly. Casino is located in hotel, smoking was not bad in casino area. Room rates were excellent, $89 a a nite, $59 for Sunday on. Area felt safe - the river is right next to hotel, interesting to watch the tugboats pull the barges on river. Seafood buffet for $27 was not great.... More 

Was this review helpful? Yes 1
Christopher W, Sr. Director of Marketing at Riverwalk Casino Hotel, responded to this review

We appreciate your complementary remarks and glad you had a nice stay. We hope you'll stay with us again in the future. More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2014

My husband and I stay here before and for some reason that day just wasn't the best. Through talking with the manager Chris he made me realize that it was a rare occasion. My husband and i came back for my birthday. The service and staff was wonderful. The buffet was out of this world with the delicious seafood buffet.... More 

Was this review helpful? Yes 1
Christopher W, Sr Director of Marketing at Riverwalk Casino Hotel, responded to this review

Lisa I'm glad you gave us another try and that we delivered on your expectations for your birthday visit. We hope to see you again soon! Chris More 

Plano, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

Nice hotel with a great river location. Rooms were comfortable and clean with nice furnishings. No issues at all for a frequent traveler that is very picky. Small number of rooms (81) so book in advance but the best of the casino hotels by far. Casino staff were great too if you are a gambler.

Was this review helpful? Yes 4
Christopher W, Sr Director of Marketing at Riverwalk Casino Hotel, responded to this review

Thank you for your review. We're glad you had a nice stay and we hope you come back again soon! Chris Williams More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 7, 2014

My husband and I have stayed at many hotels and casinos in Vicksburg and must say this is the most disappointing stay we have had. Since it was his birthday we decided to stay at this hotel. When we checked in there was only one teller and it took over 30 minutes with a line to get checked in. Once... More 

Was this review helpful? Yes 4
Christopher W, Sr. Director of Marketing at Riverwalk Casino Hotel, responded to this review

Lisa I'd like to speak with you about your recent hotel experience at Riverwalk. We obviously failed on many levels and I'd like to talk to you about it. Please give me a call at your convenience at 601-802-3142. Regards, Chris More 

Cleburne, Texas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 30, 2014

Nice casino but music was loud and had fairly tight slots... Covered parking was a plus. Dealers were decent folks. Missed Monopoly slots which seem to have been removed from all casinos :>(. Decor was nice and our room clean but how I wish smoking was banned...had to shower often to remove odors--- quit smoking PEOPLE!

Was this review helpful? Yes 3
Christopher W, Sr Director of Marketing at Riverwalk Casino Hotel, responded to this review

Thank you for the positive feedback concerning your recent visit to our casino. We're glad to have our neighbors from Texas stay with us! It's good to hear you liked our dealers and made use of the covered parking. Rain storms come often this time of year and we're glad we have this amenity to make it easier to get... More 

Longview, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Hotel desk and valet; great service. Deli is closed from 6AM until 10AM. Tried to get a cup of coffee from the restaurant to take to the room, but was told very rudely by the waitress that "we don't do that" as she turned and walked away. Won't go back to this hotel. The in room coffee was as bad... More 

Was this review helpful? Yes 2
Christopher W, Sr. Director of Marketing at Riverwalk Casino Hotel, responded to this review

Bob, I was please to read that you had a good experience with our hotel and valet, but am sorry about your experience trying to get a good cup of coffee. The server should have directed you to our self-service coffee stations on the casino floor. I have forwarded your feedback to our Food & Beverage director who will assuredly... More 

Dallas, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

Traveling through the south, we stopped in Vicksburg, Mississippi overnight for a little rest and relaxation. The Hotel was very clean , the Mississippi[pi River view was breath taking and the staff was friendly. I even won a nice size jackpot. That was a surprise. The Casino people were friendly and did offer drinks. There was a drink bar as... More 

Was this review helpful? Yes 5
Christopher W, Sr. Director of Marketing at Riverwalk Casino Hotel, responded to this review

Spaiii, Thank you for your kind words regarding our facility and your recent experience. We're glad you came back and enjoyed your clean and smoke free room! We're even happier that you had a good time on our casino floor, winning a jackpot. Travelling from Texas is a long trip and we're glad you were able to relax and enjoy... More 

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