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DoubleTree by Hilton Alana - Waikiki Beach

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1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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DoubleTree by Hilton Alana - Waikiki Beach
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1,063 Reviews from our TripAdvisor Community

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South Windsor, Connecticut
Level Contributor
211 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here with a group and were pleasantly surprised. The rooms are good sized, have mini refrigerators, terraces overlooking the city. Staff was extremely friendly. Many, many restaurants, shops and beaches are within walking distance.

Helpful?
1 Thank RoyM1336
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha RoyM1336, Thank you for sharing your experience with us. We are so happy to hear that our staff was friendly and that our hotel accommodated your needs. We look forward to your return. Mahalo Daphne Aguon Guest Services More 

San Diego
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's on the edge of Waikiki and easy to get in and out (Valet parking only - $30 per night). You can walk to Ala Moana mall and other places in Waikiki. Or take the buses that come by often. The property is corporate, clean, and friendly. They have a small workout room and a small pool. I would stay... More 

Helpful?
Thank dafsmith57
san antonio, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I arrived in Honolulu at 630 am after an all night flight from Korea via Japan. I had meetings scheduled for the morning and really needed a shower and change of clothes. The hotel was sold -out the night before but my room was available by 920 am. I really appreciate the extra effort by the staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anthony G
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Anthony G, We are thrilled to know that your time here was relaxing and pleasant. We look forward to your return and being a part of your wonderful experience. Mahalo, Daphne Aguon Guest Services More 

Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is at the end of the Waikiki district nearest downtown, which was good for my needs. The place was clean, and the staff was helpful - especially the valets. Great service from those guys, and always a nice welcome after the work day. The lobby/public spaces are utilitarian and clean - but you're not in Hawaii to sit... More 

Helpful?
Thank Rohrbach
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Rohrbach, We appreciate your feedback and thank you for taking the time to share your experience at the Doubletree Alana Waikiki. We are happy to hear that are staff was attentive and that our hotel met your needs. We look forward to having you back again. Mahalo Daphne Aguon Guest Services More 

Melbourne, Australia
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a suite, with a family of five! It was quite small, however they were accommodating! We changed the room around a little so the three teenage children had their own space and there was a sliding door between us and the children which gave us a little privacy. There was a decent sized bathroom and housekeeping were... More 

Helpful?
Thank 1966patricia
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha 1966patricia, We are delighted to hear about your stay with us and appreciate you sharing your experience. Thank you for choosing our hotel and we look forward to having you back. Mahalo Daphne Aguon Guest Services More 

San Antonio, Texas
Level Contributor
407 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a Hilton Honors Member (Diamond) I normally stay at the Hilton Hawaiian Village, Embassy Suites or Doubletree – unfortunately the Doubletree has deteriorated quite significantly in quality of the overall facility and rooms. On this trip travelled with two other business associates, both Diamond Members, and their evaluation of the facility are the same as mine – unfortunate as... More 

Helpful?
3 Thank FoxTraveler
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha FoxTraveler, Thank you for taking the time to share your valuable feedback. The satisfaction of our guests is very serious to us, and your comments help us fine tune our services. We look forward to providing you with a memorable stay and exceptional service. Mahalo, Daphne Aguon Guest Services More 

Clarkston, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying in Waikiki before heading to Kauai, a great location right downtown in a nice area surrounded by shopping. Rooms in need of updating and be careful or breakfast could cost you big. You pay a big price to be in Downtown Waikiki but a full breakfast is not even included. If you come with another couple or kids, well... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Richard S
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Richard S, Thank you for sharing your experience with us. Your feedback and concerns are important and tied in to our customer service experience. We look forward to your return and creating a memorable stay for you. Mahalo, Daphne Aguon Guest Services More 

Level Contributor
135 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was afraid that I would not be happy with this hotel after reading some of the reviews, but it was fine for me. The staff here are all very nice and honored all my requests. The hotel also has free internet in the business center which is rare to find at some hotels in Waikiki. Of course, you do... More 

Helpful?
Thank debbiejo
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha debbiejo, Thank you for your detailed feedback regarding your stay at the Doubletree by Hilton Alana Waikiki. It is great to read comments about our staff and it is always our pleasure to service our guests. We look forward to your return and thank you for choosing to stay with us. Mahalo, Daphne Aguon Guest Services More 

Dallas, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my first visit to the great state of HI. It was great. Looking forward to coming back. Staff was very helpful. I left a package in the room when I check out. My sister called, they located the package...called for pick up...so great.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sherry D
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Sherry, We are so delighted to know that your first trip to the island was amazing, and thank you for allowing us to be a part of your experience. We look forward to your return. Mahalo Daphne Aguon Guest Services More 

Clearwater Beach, FL
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the royal hawaiian, sheraton waikiki and the double tree. Yes, all hotels are very nice but I have to say when it comes to staff, I was amazed on how every single person from valet, concierge, maids and every person in the restaurant was so extremely nice, professional and friendly. They were all genuinely nice. I... More 

Helpful?
1 Thank BebeGirl22
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Bebegirl22, We are so delighted to hear that you have had such wonderful experiences with us at the Doubletree by Hilton Alana. Our team truly enjoys making our guests feel at home and as a part of our ohana. We look forward to your return and sharing the aloha with you! Mahalo, Daphne Aguon Guest Services More 

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