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DoubleTree by Hilton Alana Waikiki

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1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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DoubleTree by Hilton Alana Waikiki
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DoubleTree by Hilton Alana Waikiki
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903 Reviews from our TripAdvisor Community

Traveler rating
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    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bridgeport, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent stay.....helpful staff and very accommodating. The front lobby is being renovated so it looks a little funny on the exterior, however, once inside it is very much up to Hilton standards!! Would stay there again!!!

Review collected in partnership with DoubleTree by Hilton

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Virginia, United States
1 review
3 of 5 stars Reviewed yesterday NEW

I was disappointed in this hotel - Hilton is usually a great stay. There was construction on going which made entry and exit inconvenient. The workout room had a very low ceiling which limited the machines I could use. Breakfast was okay but never changed the 6 days I stayed. Street noise was a nuisance at night. Parking was $30... More 

Review collected in partnership with DoubleTree by Hilton

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Waianae, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Staff is amazing! Once the construction is complete this hotel will be the go to stop for staying in downtown Waikiki. Save yourself 300 dollars a night and stay here! The rooms are nicely furnished, the bed is super comfortable. The hotel bar has amazingly priced drinks for downtown Waikiki. Your within 15 minutes walking distance from Yard House and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha David S, Thank you for sharing your experience with us! Our location is key and our staff are amazing! Thank you for recognizing those fine points about our hotel! We look forward to your future stay with us. Mahalo Daphne Aguon Guest Services More 

Denver, CO
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Quiet, Clean rooms. Comfortable beds. Friendly staff. Free Cookies! Free Newspaper. Only gripe was $30/day valet parking. Right in the middle from Ala Moana Shopping Center and Waikiki Beach. No problems with security or safety.

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Randykoto, Thank you for taking the time to share your review with us. We are happy to know that you were satisfied with your stay. Also, we can understand your frustration, and we hope this wouldn't detour you from our hotel. Thank you again for staying at the Doubletree, and we look forward to having you as a return... More 

Hagatna, Guam
1 review
5 of 5 stars Reviewed 6 days ago NEW

Kudos to the staff(front desk, housekeeping, valet) for their professionalism, outstanding and courteous service, especially to Rebecca at the front desk. I encountered a problem with my reservations and she remedied the situation way exceeding my expectations. A big shout out and Mahalo to her co-worker Joe as well and finally to Kai who was able to assist me with... More 

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Jef L, We commend our staff for being the heart and backbone of the Doubletree! They are truly the reason as to why so many guests return, and your review couldn't have expressed it better! We are happy to hear that your stay was enjoyable and the services were exceptional. Thank you for sharing your experience with us. Mahalo... More 

Tamuning, Mariana Islands
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Though the hotel was under construction, the location is still one of the most convenient places. Close to shopping and to the Wakiki area. Room rates are reasonable and the stuff are very helpful and nice. I have stayed here several times and would choose it again.

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Nieves F, We very much appreciate your loyalty and your review. Indeed we are close to many main attractions and conveniently near Waikiki, which does make us good for business and pleasure! Thank you for choosing to stay with us each time you come back to Oahu and we look forward to your return! Mahalo Daphne Aguon Guest Services More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

Stayed at hotel two nights. Was disappointed with the amenities and the hotel itself. Very small, busy and in need of renovation. When we arrived, the staff was incredibly accommodating but overall I did not enjoy our stay. Construction in front of the hotel was an eyesore that added to my disappointment. Internet not included and breakfast at the hotel's... More 

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Elena M, Thank you for taking the time to share your review with us. It is unfortunate that this experience was not a positive one. We regret that even though our staff was friendly, the overall stay was not fulfilling. We value your remarks and we look forward to improving our quality and services. We hope to have the... More 

Saipan, United States
1 review
5 of 5 stars Reviewed 1 week ago

A wonderful experience. Came here for a business trip and it was really close to everything. For the first couple days I had to go to the Convention center and it was only 15 minutes by foot. The valet I met was super friendly and the front desk gives cookies..well so did the restaurant. Great food btw for breakfast room... More 

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Jiana C, Such a beautiful review highlighting our rooms, services, staff and restaurant! Those comfy beds you call clouds are definitely winners by our standards too! We are pleased to know that your stay was not just satisfactory but wonderful that you would return. We look forward to your future visit with us and welcoming you back! Mahalo Daphne... More 

kaiula kona, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hilton needs to update this property. It is showings it's age. We have stayed here on and off many times while doing things in and around Oahu. If it wasn't for the staff who continue to impress and care we would have stayed across the street at the Hilton. You can't say anything other than hats off to the staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Tina B, Kudos to our staff who are the best asset at our hotel! Your feedback allows our executive team to streamline and enhance the overall guest experience. Thank you for choosing to stay with us time and time again throughout the changes. We look forward to your return! Mahalo Daphne Aguon Guest Services More 

Toronto, Canada
1 review
2 of 5 stars Reviewed 1 week ago

1- HOTEL ENTRANCE/PARKING IS UNDER CONSTRUCTION. The hotel is not attractive upon arrival. 2- Check in agent was polite but not very helpful. Cleaning staff did a wonderful job keeping the room clean and fresh. 3- Hotel pool was not impressive. I guess it doesn't really matter if you are planning on spending time in the ocean anyways. 4- Check... More 

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Philip A, We thank you for choosing to stay with us, and we sincerely regret that we were not able to meet your expectations. We strive to consistently provide the best quality service, and we hope to have a future opportunity to create a positive overall experience for you. Thank you for taking the time to review us and... More 

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