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DoubleTree by Hilton Alana Waikiki

3.5 of 5 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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DoubleTree by Hilton Alana Waikiki
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DoubleTree by Hilton Alana Waikiki
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835 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wanted to plan a last romantic weekend with my lady and the Double Tree made it happen, the suite was amazing, service from check in to check out was superb, had Dinner, drinks and Breakfast at the restaurant, service was attentive, friendly and made it all feel special, This is a must do hotel, Double Tree Alana Waikiki makes... More 

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Washington State
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here on a business trip. Four nights. My room was on the small side, and the bathroom was tiny with only a shower (very small). The decor was fine and the bed was comfortable. The Internet on the 12th floor was spotty and at times hardly worked. The tv signal was poor and unwatchable at times- it would... More 

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha washingtonstateguy, Thank you for taking the time to provide us with feedback pertaining to your stay with us. Our goal is for every one of our guests to leave happy. We are saddened to hear that you did not receive that type of experience. We apologize for all of the issues you experienced during your stay with us, specifically... More 

melbourne, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is in a convenient location. Within walking distance to beach, food, and shopping. My room was facing a busy road and traffic noise was very loud. Rooms do not have refrigerators or microwaves. They charge $10.00 per day each if you want a refrigerator or microwave put in your room! Hotel staff were all great.

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Michael M, Thank you for taking the time to share with us your feeling about how your visit was. We use feedback from guests to further improve our hotel and service. We apologize that your stay was not as enjoyable as you would have wished. We also apologize for the noise outside. We understand how disruptive the construction can... More 

Annapolis, Maryland
Top Contributor
69 reviews 69 reviews
6 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 2 weeks. We had a Mountain view room. Pros: The beds were one of the best beds I've ever slept on in a hotel. The hotel/rooms were clean nicely decorated. You were rewarded for NOT getting your room cleaned with a $10.00 voucher for the restaurant downstairs. I don't like getting my room cleaned so this... More 

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Lindsay G, Thank you for taking the time out to write such an honest review pertaining to your stay with us. Reviews such as yours let us know what areas we need to improve upon that we may not have otherwise known. We are so happy to hear how much you enjoyed the hospitality of our staff, the comfort... More 

Baldwin, New York
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

The corridors were dank, the AC barely worked, and the pool area was depressing. We booked seven nights, but left after one. Unfortunately, my experiences at other Doubletrees this year have been similarly disappointing. You'd be much better off to try the nearby Embassy Suites.

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Glenngpr, Thank you for taking the time to write a review about your stay. We always encourage guests to write reviews as they provide us with feedback on our staff and service. We sincerely apologize for the disappointment you experienced with our hotel amenities and rooms. We understand how important it is for you to be completely happy with... More 

Decatur, Illinois
Top Contributor
113 reviews 113 reviews
45 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed 2 weeks ago

wife thought it was OK, so I averaged. Pretty good room (until it got cold out [59] and we froze [65 in room]), really good mattress, excellent hospitality staff, OK location. Poor property, terrible maintenance (repeated requests accomplished nothing), ridiculously noisy from inside and out. Will NOT go back.

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha decatur_dug, Thank you for taking the time out to write a review pertaining to your stay with us. Reviews such as yours always help us to know which areas we need improvement on. We sincerely apologize for the many issues you encountered during your stay with us, particularly in regards to maintenance. This is not common of our staff... More 

Jacksonville Beach, Florida
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 8 nights at this property and were completely satisfied. As a frequent traveler holding Diamond status with Hilton, as well as Platinum with Marriott, I am constantly dumbfounded by the negative reviews from people who obviously do not travel much, and evidently have elevated expectations. You people will never be satisfied, and probably should just stay home. We... More 

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha RdWarrior43, Thank you for taking the time to write a review pertaining to your stay with us. We are so pleased to read about how much you enjoyed your room and stay! It is very encouraging to our staff to read and hear reviews such as yours! We are so happy to hear that plan on coming back to... More 

Panama City Beach, Florida
Top Contributor
64 reviews 64 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the price the hotel is acceptable. It is an older hotel but the room although small was clean and comfortable. The mini fridge is a joke as I doubt it is cold enough to keep food safe. Bathroom is small but your in Hawaii how much time do you spend in the room let alone the bathroom. I did... More 

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Jcook66775, Thank you for taking the time to provide us with feedback pertaining to your stay with us. We always appreciate feedback from guests as it helps us improve our service. I have showed your review to our Director of Front Office Operations and he will be getting in contact with you as soon as possible to remedy your... More 

Minneapolis, Minnesota
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel at a great price point. Only spent a couple nights here, but was very happy with the staff and the short waits for our car from the valet staff. Parking was a little steep ($30/day) but I realize parking space and real estate is like gold in this area. Hotel was clean, modern, and friendly.

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Tanya M, Thank you for all of your kind words pertaining to your stay with us! We are extremely happy to hear how pleased you were with our Porter/Valet staff! They often have quite a few guests to deal with at a time and manage to handle it all wonderfully! We will be sure to share your review with... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the DoubleTree on a business trip, and additionally hosted 10 overseas guests here and ran a workshop in their conference rooms. I can't be complimentary enough about the diligent and helpful staff - they really did make our stay, and our meeting, run so smoothly. It was a real load off in terms of having to worry... More 

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Lily F, Thank you for all the wonderful words you had to say about your stay with us and our staff! Our entire staff was thrilled to read your review! It was so encouraging to us as it reaffirmed that we are doing the right thing! We do hope that we will see you again in the future for... More 

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Additional Information about DoubleTree by Hilton Alana Waikiki

Address: 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Alana Waikiki 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana Waikiki Hawaii/Honolulu
Hotel Style:
#18 Business Hotel in Honolulu
#45 Family Hotel in Honolulu

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