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All 82 Honolulu hotels

DoubleTree by Hilton Alana Waikiki

3.5 of 5 Hotel   |   1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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70%
Ranked #44 of 82 hotels in Honolulu
A recent review
5 of 5 stars reviewed 1 week ago
mah8 kirkland
  • Reviews (659)
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659 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
kirkland
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel is in great location and the staff extraordinary. My special thanks goes to Sharill who kindly managed to keep us in our rooms even though we made a mistake in the departure date. Their warm cookies were also great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha mah8, Thank you for letting us know how much you enjoyed your stay with us. We are happy that our front desk staff was able to accommodate in a way that was satisfying for you. We hope to see you again in the future! Mahalo, Morgan Carmona Guest Services More

Portland, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good quality . . . room was very comfortable. Very convenient location . . . easy to get anywhere from here. Staff was very friendly and accommodating to any requests. Definitely will return. However, having a min. 200 character count on a review is annoying.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Dennis M. J, Thank you for taking the time to let us know that you enjoyed your stay. We are pleased that we were able to make your stay here so enjoyable! We look forward to seeing you again! Mahalo, Morgan Carmona Guest Services More

Jersey Shore, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

Hotel located in a busier more congested area. Close to Hilton Hawaiian Village Shops and Activites. Decent walk to central Waikiki. Spacious, clean rooms with balcony views between other buildings. Small basic lobby, could use more help at the check in desk. Room was not available until after 7pm. Bell check was efficient and reliable. Was able to store bags... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha 7519claridge, Thank you for taking the time to write us a review. We use reviews to better our service and give future guests a better stay. We want to sincerely apologize for the length of time it took for your room to be ready. We will be looking into the cause of the delay in order for this to... More

Portland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Room was small compared to other hotels in the area. Location was great walking distance to places to eat. I wouldn't recommend this hotel if your looking for long term stay. Maybe for just overnight. I liked the Modern Honolulu better.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Jocelyn M., Thank you for letting us know about your experience while staying with us. We want to apologize that you were not completely satisfied during your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you are in Honolulu. We hope to see you again! Mahalo, Morgan... More

Long Beach, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Though there were a few minor issues with our room, the customer service at the DoubleTree by Hilton Alana Waikiki was great! The personnel at the front desk were very professional, greatly knowledgeable about the island, extremely helpful and just plain friendly. They were great at getting directions to sights/attractions. Skip the concierges ( pretty useless and not helpful or... More

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha blcats, We would like to thank you for taking the time to provide us with feedback about your stay. We always enjoy hearing about guest experiences. We want to sincerely apologize for the issues you experienced with your room, but we are happy to hear that the problems were quickly resolved by our maintenance team. We are very happy... More

Vancouver, Washington
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Great property and great location at the western edge of Waikiki (Hawaii), but staff services were sadly limited and disoriented. The first clue is when the restaurant staff indicate, repeatedly, that items from both their food and drink menu are not available. The food available was greasy (rarely do I use this term) and poorly prepared. The second clue was... More

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha kumtux, Thank you for taking the time to express the issues you experienced with us. We use feedback from guests to improve our service and hotel. We would like to sincerely apologize for the issues you experienced while staying here. As a full service hotel we should always be able to meet the needs of our guests and beyond.... More

Kaaawa, Hawaii
1 review
5 of 5 stars Reviewed 1 week ago

Affordable Rates and a Great Staff. Will definitely stay again. The room was exceptionally comfortable and clean. The food had great flavor and priced right. Lobby kind of small if a crowed shows up but with the knowledgeable staff your check in quick and up to your room you go.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha 706samuell, Thank you for providing us with feedback about your stay. The goal of every employee is to assure that every guest has a wonderful stay. We are happy to hear that was the case with you. We hope to see you again soon! Mahalo, Morgan Carmona Guest Services More

Pasadena, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good midscale hotel. Not beach proximate but beach access is an easy 5+ minute walk. Waikiki restaurants and stores are within walking distance but are farther than the beach. King room was fine. Queen rooms looked good for a family. Rooms was clean and the staff was friendly.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Tony D, Thank you for taking the time out to write a review. We are pleased that you enjoyed your stay. We hope to see you again in the future. Mahalo, Morgan Carmona Guest Services More

Woodinville, Washington
Top Contributor
81 reviews 81 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

The longer we stayed the less I liked it. We chose this place for two primary reasons, location and two queen beds. As a family of three two double beds just don't cut it anymore and that's what the vast majority of hotels offer if you want two beds. The location (two blocks from the beach) and beds were fine.... More

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Mdkirkpatrick, Thank you for taking the time to write a review. We very much appreciate feedback from guests as we use it to improve our service and the hotel. We sincerely apologize for the dissatisfaction you had with your room and the restaurant. We will address the issues you have stated in order to provide future guests with a... More

East Dubuque, Illinois
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel. Very classy and clean we asked and received an upgrade. The pool was pretty and operated 24/7. Large thick beach towels you can take to the beach. Hotel staff is so nice and helpful. Chef cooked our local food for us. Best part is location. You are 2 blocks from the beach yet closer than most... More

Was this review helpful? Yes 2
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha gburke7266, Thank you for taking the time out to write such a wonderful review! We love hearing that we were able to exceed your expectations and make your time here so enjoyable. Our staff work hard to assure that each guest is fully satisfied and we are glad that it did not go unnoticed. We hope to see you... More

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Additional Information about DoubleTree by Hilton Alana Waikiki

Address: 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Alana Waikiki 3.5*
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana Waikiki Hawaii/Honolulu

546 photos of this hotel

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Oceanview Guestroom With Balcony (Pre-Renovation) (119)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#27 Business Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
Doubletree by Hilton Alana Waikiki is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 
Number of rooms
317

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