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DoubleTree by Hilton Alana Waikiki

3.5 of 5 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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DoubleTree by Hilton Alana Waikiki
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DoubleTree by Hilton Alana Waikiki
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760 reviews from our community

Traveler rating
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    313
    165
    52
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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    (160)
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Philadelphia, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I arrived at the Doubletree in Waikiki on Thursday. I was there to teach a class on Crystal Reports on Friday, and also stayed the weekend for a little R&R. Even though I got there a little before the check-in time on Thursday, they let me use the business center, and they sent some faxes for me even though I... More

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Tom F, Thank you for giving us insight into your most recent stay with us. We are thrilled to hear that you were impressed by our guest rooms and the helpfulness and flexibility of our staff! Our customer service is the pride of our hotel. We are equally delighted to learn that we were able to accommodate your use... More

Minot, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a good six day stay at the Alana. Comfortable room, good shower, friendly staff, decent restaurant, and an under ten minute walk to Waikiki Beach. Minutes from shopping district, and convenient to highways, airport etc. Good choice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Mark J, Thank you for writing such an awesome review about your recent stay with us! We love to read reviews like yours! We are delighted to hear about how much you enjoyed your stay, our facilities and the experience. Our goal is to have each guest leave feeling the same way you did. We look forward to seeing... More

United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The service at the front desk was amazing as always with a Hilton brand hotel but the internet was slow and I did a speed check. When I pay 10.00 USD. for internet I expect a little better that a 2MBpS download speed which is ridiculous when LTE is running at 14 MBpS. When

Review collected in partnership with DoubleTree by Hilton

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Marietta, Georgia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The personnel at the Double Tree make it a nice place to stay. I was disappointed that there are no bathtubs in the hotel. Also, it's a walk to get to anything. But, the customer service makes this a good value.

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Pam Y, Thank you for taking the time to inform us about your feelings about your stay with us. Thank you for saying such nice things about our hotel staff! They work very hard to ensure that every guest feels welcome and comfortable. We apologize that we did not meet your expectations in the area regarding there being a... More

Anchorage, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My sister and I stayed here because of its excellent location-near the beach and all the activities we enjoy including car rental, shopping, dining. We felt very safe here and all the staff was helpful and friendly. There is a business center for printing out your boarding pass or using the Internet. The dining room was very pleasant and the... More

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Connie S, Thank you for writing such an awesome review! We were all so pleased to read it! Reviews like yours are what encourage future guests so stay with us. We strive to always have our guests leave completely satisfied with their stay, wanting to come back. We are pleased to hear that we accomplished that. We look forward... More

Meridian, ID
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed one night here (2 adults, 2 children). It was very clean and convenient to restaurants, etc in Waikiki. The pool is a bit small, but our 12 and 13 year old loved it...I like that it is outside. I'd recommend this hotel to others.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Karla D, Thank you for taking the time to write a review about your stay with us. We are pleased to hear that we were able to accomodate you and your family. We do not often get reviews about our pool so we are very happy to hear that your children enjoyed it! We hope that we will see... More

Woodstock
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Updated rooms, decent fitness room, on site restaurant meal was fine, cookies always good. Parking is steep at $30 a night. Central location. Internet service was good, but they charge you if you are not an gold or higher frequent stay level.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha James A, Thank you taking the time to review our hotel. We always appreciate reviews such as yours because they are a representation of how our hotel works. We understand your view on the cost of valet parking. While it may seem high compared to other cities, in Waikiki, this is the average cost of valet parking. We hope... More

Honolulu/Waikiki, United States
1 review
4 of 5 stars Reviewed 1 week ago

The shower valve is the worst designed and the least intuitive of anything plumbing that should be simple to turn on and off and adjust temperature. I left the hotel after two days and three showers and still could not figure it out. You give it a try and you will agree its a piece of junk and not worth... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Mitchel M, Thank you for taking the time out to write a review about your most recent stay with us. We apologize for the inconvenience the shower valve cause you. Thank you for bringing it to our attention. We will be looking into it immediately. We hope that this inconvenience will not cause you to overlook our hotel during... More

1 review
2 of 5 stars Reviewed 1 week ago

Maybe I am just not accepting of what it costs to do business in Hawaii. This was one of the least expensive Hotels I could find for a business trip to HI and it was over $250 per night. For that amount of money and being a Diamond guest, I would expect a pretty nice environment. Not so. I had... More

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha John A, Thank you for taking the time to share with us your thoughts about your stay with us. We apologize for your dissatisfaction during your stay. We always strive to make our guests feel at home and comfortable. We are saddened to hear you did not receive that experience. We hope that this one stay with us will... More

New York City, United States
1 review
5 of 5 stars Reviewed 1 week ago

I loved the hotel, especially their wonderful chocolate chip cookies. The staff were really great and loved the service given. Even though 2 out of their 3 elevators were down, I liked that they used their service elevator for the inconvenience. I'm impatient, so I took the stairs (I needed the exercise anyway) on the second day. But that's ok.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Sharon B, Thank you so much for sharing your experience at our hotel with us! We apologize for the inconvenience of the elevators being down. But thank you so much for recognizing and appreciating our quality service despite the then-current issue. Our mission is to always Make-It-Right with our guests and this was a prime example of our execution.... More

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Additional Information about DoubleTree by Hilton Alana Waikiki

Address: 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Alana Waikiki 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana Waikiki Hawaii/Honolulu

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