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DoubleTree by Hilton Alana Waikiki

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1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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DoubleTree by Hilton Alana Waikiki
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923 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tulsa, Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is a few blocks from the beach and doesn't really provide an ocean view. I would suggest finding a hotel closer to the beach if you are interested in a vacation spot versus middle-class business lodgins.

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Birmingham, United Kingdom
Top Contributor
165 reviews 165 reviews
76 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Everything is easy going on Hawaii, this also goes for this hotel. Staff is friendly (american friendly) and rooms are ok. Being here twice I noticed that the sea view rooms are a bit more quiet. Sea view here means put your head around the corner and you can see the sea from a distance. Went during peak season so... More 

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Gwang Ju, North Korea
1 review
4 of 5 stars Reviewed 2 days ago NEW

Waikiki Beach is not very close. But do I think a walk. Location is not bad. Overall satisfaction was, I think if you go back to Hawaii to stay in this hotel ~ ^^ I love hawaii. I love DoubleTree by Hilton Alana Hotel Waikiki. Thank you.

Review collected in partnership with DoubleTree by Hilton

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great. We're in Hawaii to get married in the North Shore but need to stay one night in Waikiki and a friend recommended this hotel to us. It is really great! The staff was very pleasant and professional. The kids loved the warm cookie younget whrn checking in. The entrance was under construction and a little tore... More 

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha John L, Congratulations to you and your bride on this amazing milestone! We are thrilled to know that we came recommended, and that your stay was really great! Your review is appreciated and we look forward to having you back! Mahalo Daphne Aguon Guest Services More 

Honolulu
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone at DoubleTree Alana--from the amazing front desk, telephone communications and restaurant staff to the wonderful valet and bell desk to the housekeeping and maintenance personnel--are so kind and spectacular. The rooms are really nice as well as the location. The entire DoubleTree Alana team truly cares so much for each guest and am so fortunate whenever I have a... More 

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Rhoda W, Your headline says it all! Our staff our the heart of our hotel and we are so happy to know that they made a positive impact on your stay. Your review with continue to encourage them and we look forward to your return! Thank you for choosing the Doubletree Alana Waikiki. Mahalo Daphne Aguon Guest Services More 

Hilo, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was under renovation at the front entrance but that did not impede the quality of service, at all. From the front desk staff to the event staff the service was excellent! My room was clean, quiet and comfortable. It was the best night of sleep this hard working mom and teacher has had in a very long time. Thank... More 

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Kerie D, Thank you for sharing your review and for choosing to stay with us. We are always happy to hear when guests have a wonderful time and that our services were excellent! We look forward to your return to the Doubletree and we welcome you to our ohana! Mahalo Daphne Aguon Guest Services More 

El Cerrito
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent four nights here. We got a shuttle right from the airport, and they booked our return shuttle right then -- no hassle. Our dates were in late April 2015 and they were doing work on the lobby entry but staff was right there to assist us with our luggage. (They said lobby work would be done by June.)... More 

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Jim S, Thank you for sharing your review with us. We are pleased to hear that your time here was hassle free and satisfactory. We hope your wife was able to enjoy her time despite her broken leg. Thank you for recognizing Jim and Terrence who always going above and beyond. We look forward to having you back in... More 

Indian Head, Maryland
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was clean and up to date, however the construction was distracting, and made for walking out of the hotel needing to go through the parking lot. Rooms were clean and main lobby was inviting, however the stairs to the street were no accessible due to new construction on the building. I stayed there one week and not one time... More 

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Tom M, We appreciate your feedback and we regret that your stay was not satisfactory. We agree that constructions can be a distraction and we strive to make it less intrusive while our guests are here. Your concerns will be forwarded to our executive team so we can improve the quality of service. Thank you for choosing to stay... More 

United States
1 review
3 of 5 stars Reviewed 1 week ago

The walls of the actual room were very thin and I could hear the neighboring guests and the staff that were in the halls. Despite being a room with partial ocean view, I mostly saw other high-rise buildings and the construction below. Our bathroom was not in the best shape either. The toilet paper holder was broken and the toilet... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Tawny T, We thank you for choosing to stay at our hotel. Your feedback and concerns will assist us with giving our guests the best possible experience. We regret that we did not meet your expectations and hope to be able to provide an exceptional stay in the future. Mahalo Daphne Aguon Guest Services More 

Corvallis, OR, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the Alana are fantastic. This is my fifth stay at the hotel and the experience is consistently great. From the valets, to the housekeeping, front desk and restaurant staff everyone was warm inviting, helpful and friendly. The hotel is convenient to Waikiki and all it has to offer. It is always a pleasure staying at the Alana... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Claire C, The pleasure is all ours! Thank you for your continued loyalty and we are happy to hear that we meet your expectations each time. We look forward to your return! Mahalo Daphne Aguon Guest Services More 

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