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DoubleTree by Hilton Alana Waikiki

3.5 of 5 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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DoubleTree by Hilton Alana Waikiki
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DoubleTree by Hilton Alana Waikiki
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807 reviews from our community

Traveler rating
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    58
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Bolingbrook,IL., United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

we had a great time great rooms, maid service was excellent. we had probems with meal tickets but hotel staff explained it to us. we will return one day soon. The hotel staff at the front desk where very understanding and professional always ready to assist. I was near the pool on the 5th floor was adults always with their... More 

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

My husband and I love Doubletree by Hilton and I am a Hilton Honors Member. So when we had to attend our Son's graduation in Hawaii, where else would we stay? It wasn't one big thing that disappointed us but just a series of small things. First, I always request a room on a high floor, away from the elevator;... More 

Review collected in partnership with DoubleTree by Hilton

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illinois
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The TV and room safe did not work after we checked in the first night. Repair person fixed both. On the 2nd night the TV did not work again and had to be changed out. After being seated at the restaurant on two different mornings no one ever came by to ask if we needed anything

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maui, hawaii
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I wan't on vacation--rather on a medical visit to Honolulu. The genuine, authentic caring each of the staff members shared with me made that so much more pleasant. From the valets to front office to housekeeping, each staff member represented all the best of the art of hospitality. My guess is they have kind, caring, and professional management staff to... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

During our recent stay our overall rating was excellent. Only issue was at the beginning of our 11 night stay. Fantastic suite on the 17th floor. Loads of space, extremely quiet - could hear no street noise except the occasional ambulance/fire truck. Comfy bed and pillows. Air conditioner was fantastic - always cooled the room quickly. Loved the warm chocolate... More 

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New Castle, United States
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was pleasingly quick after our 10 hour flight. Room was clean and ready for guests. Balcony had a great view. That DoubleTree cookie hit the spot until we were able to get ready to eat. The Tree restaurant, located on the lobby floor, was great. Reasonably priced, clean, wonderful staff, fast service and good food. The beds and pillows... More 

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Barbara K, Thank you so much for writing such a new review about your experiences with our hotel, restaurant and staff! Your review was so encouraging to our staff, especially during this hectic time of year. We are so pleased to hear that you enjoyed our accommodations and restaurants so much, as well as the staff. We will be... More 

Wilmington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

I was dissapointed. With many stays all over the world - this was my least favorable. The hotel needs to start off with a management presence and a staff that is happy to be there. Parking at $30 per day is a little much. Restaurant is very dated for Breakfast and has not much of a welcoming experience. There really... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Joel R, Thank you for taking the time to write a review providing us with feedback about your stay with us. We sincerely apologize for the dissatisfaction you had with the staff, restaurant and décor. Of course we are very saddened to read this and will be looking into what we can do to change this for you and... More 

Honolulu, United States
1 review
4 of 5 stars Reviewed 1 week ago

during my recent stay, my overall rating would be very good. Although the stay was overnight, the staff was very friendly, professional and attentive. The staff gave that warm welcome feeling along with the wonderful cookies given upon registration.

Review collected in partnership with DoubleTree by Hilton

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AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Evelyn K, Thank you for taking the time to let us know about your stay. We are pleased to hear that although you were only here the night, that you were treated as a special guest. Our staff work hard to make sure every guest feels as you did, and we are happy to hear that their efforts were... More 

Monkton, Vermont
Top Contributor
62 reviews 62 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was clean and convenient, however, the air conditioning was very noisy and the bed was not great. There was no coffee available until 7 am outside the room. Since we had just arrive from the U.S. east coast, that was very late. I should add that the staff was very helpful. Free internet is only available in the... More 

Was this review helpful? Yes 1
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha GreenGazoo, Thank you for taking the time to provide us with feedback about your stay. Feedback from guests is extremely helpful as it helps us to know how to improve our service. We apologize for the noise of the air conditioning. This is a frequent issue that we are working our best at correcting. As for the suggestion about... More 

Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Doubletree was a great hotel. All of the employee were very friendly and very helpful. They gave me pointers on where to go and what to do and everyone seemed like they were having a great day! I felt like i was at a five star expensive resort!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana Waikiki, responded to this review

Aloha Brian B, Thank you for taking the time to write such an encouraging review about our hotel and staff during your stay with us! We are so pleased to hear that our staff was so accommodating and able to provide you with information and directions, all while with a smile on their faces. The goal of our staff members,... More 

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Additional Information about DoubleTree by Hilton Alana Waikiki

Address: 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Alana Waikiki 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana Waikiki Hawaii/Honolulu
Hotel Style:
#18 Business Hotel in Honolulu
#43 Romantic Hotel in Honolulu
#45 Family Hotel in Honolulu

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