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Halekulani Hotel

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2199 Kalia Road, Honolulu, Oahu, HI 96815
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Halekulani Hotel
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Halekulani Hotel
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1,792 reviews from our community

Traveler rating
    1,289
    314
    122
    42
    25
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434
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69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
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  • Chinese (Simplified) first
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Honolulu, Hawaii
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

By far the best hotel in Hawaii when it comes to service and overall experience. The staff is exceptional in meeting your every need and the property is kept in impeccable condition. In spite of its Waikiki location, you are immediately separated from the hustle and bustle of the many hotels and tourists in this enclave of peace and luxury.

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Davie, Florida
Top Contributor
69 reviews 69 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked out this hotel beforehand on Trip Advisor, and I think it was the #1 Hotel in Honolulu. It did not disappoint! We had a ocean-view as well as Diamond Head view, and it was awesome. The manager's reception on the night we arrived was excellent. The concierge was so helpful and friendly. We breakfast at Orchids, which was... More 

Was this review helpful? Yes 2
Newport Beach, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Reading the plethora of positive reviews, I booked this hotel expecting a similar experience to the Four seasons, the Peninsula , Fairmont , Langham etc... In other words, I was paying a premium for the extraordinary service. I was sorely disappointed upon my arrival when the valet service personnel were nowhere to be found, the bell man was rude and... More 

Was this review helpful? Yes 3
Roanoke, Virginia
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you pull up, the Halekulani special treatment begins. The valet service personnel are so friendly and welcoming. You are made to feel like they already know you. The check-in personnel are equally as friendly and inviting. Upon arrival you are given a tour of the hotel main floor which is beautiful with it's marble floors and gorgeous... More 

Was this review helpful? Yes 4
Bellevue, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: Classy, quiet, friendly and courteous staff, free wifi, clean room and grounds, attention to small details . Bed and pillows were of high quality (never have I slept in a bed better than my 9k temperpedic bed at home, but this came real close). So close to everything, restaurants and shopping. Cons: Can't think of one at this moment-... More 

Was this review helpful? Yes 3
Yalding, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 days over Easter in an ocean view room. The room was large with a king size bed, small sofa and chair. We had a balcony with a lounger and table and chairs. The bathroom was also large with a good sized shower - we had no issues with a lack of hot water. The hotel... More 

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Armonk, New York
Top Contributor
92 reviews 92 reviews
90 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have been in the Hawaiian Islands for almost four months in order to escape the winter weather in New York. We have been in all of the main islands including Lanai and Molokai. We also spent some time in Honolulu and stayed at Halekulani, the Royal Hawaiian Hotel and the Trump International at different times during... More 

Was this review helpful? Yes 5
Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our group celebrated two 80th birthdays here during Easter week and felt so well cared for. The staff is beautifully trained. From the moment of arrival there is calm and no sense that there are many rooms and guests, unlike nearby hotels. Step out on the street and you are quickly aware how busy and crowded Waikiki really is. The... More 

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Monaco
Top Contributor
69 reviews 69 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I came here a year ago for our honeymoon, and decided to visit again for our first anniversary. We thought about trying a different honolulu hotel, but ultimately decided that things were so amazing at Halekulani the first time, it just couldn't possibly be any better anywhere else. I am so glad we chose to visit again!... More 

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Wickford, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my wife for 7 days at the end of March 2015 celebrating two birthdays and a wedding anniversary. Fantastic hotel, staff were friendly and helpful at all times. Nice touch with champagne in the room as a thank you for choosing the hotel for our celebrations The hotel is smaller and more intimate than many others and... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Diamond head(14)
  • Pool area(6)
  • Waikiki beach(5)
  • Ocean view room(5)
  • Very nice(4)
  • Breakfast buffet(3)
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1,329 photos of this hotel

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Pool/beach area (97)
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Hotel & grounds (109)
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Beach (39)
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Guestroom (Pre-Renovation) (121)
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Pool (43)
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The Hotel (125)

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Room/suite (6)
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Hotel & grounds (3)
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