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Pacific Beach Hotel

3.5 of 5 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815
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Pacific Beach Hotel
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Pacific Beach Hotel
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1,747 reviews from our community

Traveler rating
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506
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Pacific Beach Hotel
See the most recent reviews
Ewa Beach, Hawaii
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2012

ALOHA. This is what we came to Waikiki for and we found it at the Pacific Beach hotel. This was are first hotel stay with our 10month old and we had a blast. We especially enjoyed the aquarium inside the hotel. We ate at the oceanarium the first night which was a great buffet. First day we spent at the... More

Was this review helpful? Yes 4
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Aloha and a "big" Mahalo for your comments. We do pride ourselves on our beachfront location and you are right - it is a great beach for families and swimmers. We appreciate your comments on the Oceanarium Restaurant buffet - the variety of dishes along with primerib and crab legs - makes it the ideal place for all ages of... More

Honolulu, Hawaii
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2012 via mobile

As a frequent business traveller, I am forced to stay in many hotels throughout the country. The Pacific Beach Hotel is one of my favorites. The facilities are great, the hotel rooms are clean, but most important is the hospitality of the staff. They definitely share the spirit of aloha and that is much appreciated, especially after a long flight... More

Was this review helpful? Yes 4
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo, Mahalo, Mahalo for your recent feed-back regarding your stay at the Pacific Beach Hotel and we agree that our staff does their best to share the Aloha Spirit with all our guests - they are a great team. Being a seasoned traveler and a local Hawaii resident you can appreciate what we have here in Hawaii and how important... More

Orlando, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2012

Aloha! I had the pleasure of staying at Pacific Beach on a recent trip to Oahu. In my younger years I was on Oahu, so I had a good idea of what I wanted to see. The central location of the hotel was within walking distance of many attractions and bus transportation to take me where I wanted to go.... More

Was this review helpful? Yes 3
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo for your comments - we are very proud of our staff here at the Pacific Beach Hotel and their commitment to meet the needs of our guests - I am happy that we were able to make your trip memorable. Being in the heart of Waikiki makes it so easy to enjoy the beach, shopping and attractions. We hope... More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2012

Great price! Great location! Excellent service! Will recommend to all my friends and family. Loved the beautiful view of the ocean, enjoyed great meals at the awesome aquarium and was pleased with its central location in Waikiki. Room was spacious and clean and the housekeeper was very friendly and accommodating. The "Aloha Spirit" is alive and well at the Pacific... More

Was this review helpful? Yes 2
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo for your commetns.....and we hope that you will come back soon with your family and friends and enjoy more of our "Aloha Spirit" We are proud of the Oceanarium restaurant - our chefs work their magic at every meal - we are so glad you enjoyed yourself and were able to expience all that we have to offer. Thank... More

Victoria, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 23, 2012

After a red-eye flight of 10 + hours from Sydney we arrived at the Pacific Beach about 11 a.m. tired and weary. On inquiring about an early check-in (reg. time is 3:00) we were told that it was possible for an extra $50. They would rather their clients sit uncomfortably in their lobby than provide a room that clearly was... More

Was this review helpful? Yes 2
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo for taking your time to share your experience with us. We humbly apologize that we did not meet your expectations and that your stay was not up to the standards you expected. We will be meeting with each department concerning your observations. Our goal is to always meet the needs of the guest and in your instance we fell... More

Winnipeg, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2012

My husband and I, along with our daughter and her partner just returned after spending 10 days at the Pacific Beach-we loved it..I was a bit uneasy prior to arriving due to some reviews but the location and the staff were amazing. The indoor aquarium was always great to watch. It was also so nice to walk out of your... More

Was this review helpful? Yes 3
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Aloha Unger Family, We are so happy that you and your family enjoyed your time at the Pacific Beach Hotel and we do hope that you will "come back soon". Yes, we agree that our location is the best - within steps of the world famous Waikiki Beach. Our 280,000 gallon Oceanarium showcasing our award winning restaurant is a delight... More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 17, 2012

The oceanfront rooms have excellent views over Waikiki Whilst the hotel is a bit tired and really needs WIFI the location and value for money are excellent. If you are after a flashy hotel stay at the Moana Surfrider or Royal Hawaiian which are excelent but expensive. If you want a great view and be able to afford to stay... More

Was this review helpful? Yes 1
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo for reviewing your recent stay at the Pacific Beach Hotel - yes we are proud of our location in the heart of Wakiki just a few short steps from the beach - great views surrond the propery. The free afternoon Ukelele lessons have become very popular and we happy you were able to participate. The Oceanarium restaurant is a... More

Winnipeg, Canada
Top Contributor
50 reviews 50 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 13, 2012

My husband and I recently spent 5 nights at the Pacific Beach--we stayed during christmas one of the most expensive times to visit Hawaii but found that we received a great price by booking online (I did check with their 1-800 service but they could not match the online price). We received five nights for $209 including the breakfast buffet... More

Was this review helpful? Yes 6
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo for taking the time to review our hotel - we are so happy that we met your expectations and it sounds as if you truly enjoyed your holiday - that is what a vacation in paradise should be all about.. We do appreciate your observations and to let you know we are in the process of upgrading rooms and... More

Wichita Falls, TX
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 10, 2012

My husband & I booked a last minute trip here the day before Christmas 2011, and got here Christmas Day (told you it was last minute!) & stayed 4 nights. I can't tell you the exact price of the hotel (we booked it as a package that included roundtrip airfare & rental car), but I think it was fairly priced... More

Was this review helpful? Yes 4
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo for taking the time to give us feedback, on your recent stay at the Pacific Beach Hotel. We do pride ourselves in being just a few short steps from one of the best beachs on the island. Over the last year we have been in the process of updating our rooms - recently we added 37' flat screen T.V.s... More

Sydney,Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 9, 2012

My first trip to Hawaii was in August 2011 and I stayed at the Outrigger Waikiki and loved it. This trip for New Years 2011/Jan 2012 was booked last minute and most hotels were sold out. My friend had booked a room at the Pacific Beach and so I did as well. They took out one nights accom from her... More

Was this review helpful? Yes 7
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Mahalo for your feed-back and we humbly apologize for not meeting your expectations. I have done research on the issues. Our reservations department should have advised you at the time of booking since it was a holiday period and a last minute booking that you would be charged for the entire stay on your debit card - we have brought... More

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Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu

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