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Pacific Beach Hotel

3.5 of 5 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815
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Pacific Beach Hotel
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Pacific Beach Hotel
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1,776 reviews from our community

Traveler rating
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    312
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Pacific Beach Hotel
See the most recent reviews
white salmon wa
Top Contributor
141 reviews 141 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed April 8, 2012

I'll start with the positive.It wasn't a terrible place to stay.The ladies at the front desk were very nice as were all the small shops located in the hotel.The ABC store was my favorite place,everyone was nice and the store had everything you may have forgotten,plus all the great trinkets,shirts,food and snacks.We were on the 17th floor tower.It was clean... More 

Was this review helpful? Yes 3
Management response:

Aloha Kiannasmom, Thank you so much for taking the time to give us feed-back. It only helps us get better. I will pass your kind comments on to our great front desk staff - they really try hard to take special care of each guest. I am so sorry for the noise from the beach sand construction project - this... More 

sydney
Top Contributor
65 reviews 65 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 4, 2012

Recently stayed here after a cruise from Sydney to Honolulu. The Hotel is in great position , straight across from the beach, our room had a good view up the beach, we enjoyed sitting taking in the view of an afternoon with a few beers. If you are Australian, you will be disappointed with the beach as we were. The... More 

Was this review helpful? Yes 1
Management response:

Aloha pumpa11, Yes, you are right - we do have the best location in Waikiki just steps to the beach and we are so delighted that you enjoyed your stay with us. Thank you for taking the time to let us know how we are doing - it only helps us get better. Please come and see us again soon... More 

Portland, Oregon
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2012

After checking in no one told me that it would cost $3/day to use the in room safe. As an experienced traveler i never had to pay to protect my personal items, definate dissappointment! I was even discourage when i found out that you not only charge $10 for internet but also you dont provide WIFI...Seriously? Its 2012...WIFI is expected.... More 

Was this review helpful? Yes 4
Management response:

Aloha brendahinton503, Thank you for taking the time to give us feed-back - it only helps us get better. We agree with your comments on the WIFI issue and right now it is the number one corporate priority. We hope to have it resolved in the near future. We hope that you will come and stay with us on your... More 

Littleton, Colorado
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 27, 2012

Had two nights at this hotel. It's in desperate need of a refresh. We had an early morning tour and woke up to NO HOT WATER! We were dreading our second night and couldn't leave soon enough. I wouldn't recommend this place to anyone.

Was this review helpful? Yes 1
Demorest
Top Contributor
89 reviews 89 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 24, 2012

We stayed at Pacific Beach for our anniversary. It was fantastic.We loved eating at the hotel. The food was great and the breakfast buffet was wonderful. The view from our balcony was great and we could walk everywhere we wanted to go.

Was this review helpful? Yes 2
Management response:

Aloha Lemonade65 You are so right - our location and views are the best and sounds as if you really enjoyed your time on the lanai. Being right in the "heart" of Waikiki across from one of the best beach's in the world - makes vacation time so relaxing - just a few steps and you are on the beach... More 

Farmington Hills, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2012

My husband and I had heard negative reviews pertaining to 'bed bugs' and had some reservations about our upcoming stay at the Pacific Beach Hotel. I contacted management via letter prior to our trip and was contacted before our arrival and welcomed upon our arrival by the Sr. Director of Sales, Leah Sherman. She assured us that we should fully... More 

Was this review helpful? Yes 3
Management response:

Aloha Jan, Thank you for your feed-back on your stay at the Pacific Beach Hotel and we are so happy you contacted Leah prior to your arrival(she is wonderful). We are delighted to hear that your stay was great and that you would come again. I will pass all of your feed-back on to the staff - they will be... More 

Brisbane, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 21, 2012

We have been tp Honolulu 3 times before and have always stayed at the north end of Waikiki. This time we stayed at the other end at the Pacific Beach. A well located hotel with friendly staff. We had a double room with partial ocean views for 8 days. The partial ocean view room is on the side of the... More 

Was this review helpful? Yes 3
Saskatoon, Canada
1 review
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 7, 2012

I recently stayed at the Pacific Beach Hotel in Waikiki in Feb of 2012. I had read reports online of the bed bugs and was quite concerned about it, but as I was given the trip as a gift and I did not choose the hotel, I chose to go and act with as much vigilance as possible when arriving... More 

Was this review helpful? Yes 18
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Aloha, Thank you so much for bringing your experience to our attention. I can assure you we take this issue very seriously and our company mandate is to ensure that if there is a problem it is addressed immediately. I spoke with your Mother (who did not stay at the hotel - however, called on your behalf) last week and... More 

San Mateo, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 3, 2012

The rooms are out-dated.There was mold in our bathroom.They only change your bed sheets on request.There is no late night room key check,so anyone has access.Somehow this hotel has a rating of 3 stars its more like a 2 star.The only plus this hotel(but not the only hotel) has is that it is across the street from the beach.Spend your... More 

Was this review helpful? Yes 1
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Aloha, Thank you for taking time to review your recent stay - and yes, our location - right across from the beach is excellent - just 60-short steps to famous Waikiki Beach, how good does it get!!. We do appreciate the feed-back on your stay - it only helps us get better. I do need to let you know we... More 

Vancouver, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 28, 2012

Not recommended! Recently, my daughter and I went to Hawaii. I have been three times before. Friends were staying farther away from where we normally stay, so we decided to move closer to them this time. On the internet, the place looked incredible. We were thrilled to see the beach right across the street from us. That was definitely a... More 

Was this review helpful? Yes 4
travelbygrayce, Public Relations Manager at Pacific Beach Hotel, responded to this review

Aloha, Mahalo for taking the time to give us feed-back on your recent stay. We humbly apologize for not meeting your expectations. We do appreciate your kind comments on our excellent staff and will pass them on.....your right our location directly across from the beach - is wonderful. I have passed your comments on the halls and tea in the... More 

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Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Hotel Style:
#16 Spa Hotel in Honolulu
#20 Business Hotel in Honolulu
#22 On the Beach Hotel in Honolulu
#25 Family Hotel in Honolulu
#32 Romantic Hotel in Honolulu

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